All hotels in Florence, Italy
1 room, 2 adults
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Via Dei Calzaiuoli 11, Florence, FI, 50122, Italy, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 72 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Centrally located at a decent price!"
Hotel Maxim...is an old Hotel in the type to be expected in Firenze. It is not a 5 star place, but it is comfortable and in a great location. The rooms are decent sized, the breakfast room is comfortable and has an adequate meal. The bathroom was pretty clean...although I do think the grout in the shower needs some TLC. The Front desk staff was friendly and easy to communicate with. While I am not a TV watcher, my roommate was and the TV is a very dated model and with virtually no reception....but who needs TV in Firenze? I was comfortable, and at ease in the hotel. My roommate who has never traveled before was less than comfortable. I can only say that we were on the backside of the hotel.. and our window was above a street with a small restaurant downstairs, the sounds in the early morning for deliveries was loud....the streets echo with the cobblestone and the stone buildings...I prefer to sleep with the window open...had I closed it, the sound might not have been as loud.
Genuine Hotels.com guest review
4 night business trip May 12, 2015
michelle
US
4.0 / 5Excellent
"Good place, easy location"
Stayed with my son for two nights. Good place. Comfortable. Very nicely located. Easy walk to any of the sights. Helpful staff.
Genuine Hotels.com guest review
2 night family trip May 21, 2015
John
US
1.0 / 5Poor
"Very bad service!"
Service was very bad! We had to move our lugagge by stairs no elevator and no help at all!
Genuine Hotels.com guest review
2 night romance trip May 9, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful hotel right in the heart of Florence"
We stayed here for 2 nights. The staff of the Maxin were very friendly at checkin and explained about breakfast and where our room was and about entry after hours. The hotel was a little noisy but we kind of expected that. The location was wonderful as in about a minute walk we were at the Cathedral of Santa Maria Del Fiore and less than 5 minute walk to the Uffizi Gallery. The breakfast was nice also.
Genuine Expedia guest review
Other trip Apr 13, 2015
glennsphotos
US
1.0 / 5Poor
"YIKES. Stay Away!"
Very very old. Broken bathroom parts. Had to hold the showerhead with my hand to take a shower. LOTS of noise from outside. I did not have a good rest. THE only good part was the location, but honestly I would not recommend. I would have rather stayed farther away then deal with that nasty place.
Genuine Expedia guest review
Other trip Mar 10, 2015
jojo
US
5.0 / 5Outstanding
"Good choice"
Very clean hotel in the heart of the city. All the tourist spots are walkable. Lovely breakfast. The staff is very friendly
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Supriya
US
5.0 / 5Outstanding
"Center of Florence"
My parents and I stayed at this hotel for 2 nights in Oct 16th and had a great time as it's right next to the Duomo and Uffizzi Gallery. It's a very lovely rustic hotel with a big breakfast room. The breakfast has everything from pastries, croissants to hard boiled eggs and cereal. We had a big room with a big bathroom so there was enough room for 3-4 people. I will definitely be staying at this hotel if I am ever back in Florence.
Genuine Hotels.com guest review
2 night family trip Oct 17, 2014
A
US
4.0 / 5Excellent
"Great location. No staff to carry oir luggages"
No elevator from 3rd to 4th floor, so we had to carry by ourselves the luggages. No hot water enough but location amazing and quiet room.
Genuine Expedia guest review
Other trip Oct 18, 2014
sylvie
US
3.0 / 5Good
Location was as good as it gets. Literally in the center of everything from all directions. The room was basic. The bed and pillows were extremely hard, but the room was clean and did the job. The water would run hot and then cold a lot, which was annoying but we dealt with it because it wasn't the end of the world. Breakfast was basic, but honestly of the 4 hotels I stayed at while in Italy this hotel had the tastiest croissants! Was good for what it was, basic!
Genuine Hotels.com guest review
3 night romance trip Sep 28, 2014
Laura
US
5.0 / 5Outstanding
"great staff"
I loved my stay at Maxim! The staff were extremely kind and helpful (Chiara is fantastic). Being that we were only there for a couple of days and didn't really plan well, Chiara did everything she could to make reservations for us at the Accademia. She eventually got us one but it was too late, as we had already planned on leaving that day. The other staff members were helpful too. The room we had was perfectly fine. I'm not really that picky. As long as the place is clean, I'm good. Overall, it was a great stay and would recommend it to anyone. Very close to all the main attractions too.
Genuine Hotels.com guest review
2 night trip with friends Jun 29, 2014
Esteban
US
5.0 / 5Outstanding
"Great location"
We loved the location. It was close to all sights, we walked everywhere. Noisy at night due to street performers, but quiet by 11:30 pm. Great breakfast.
Genuine Expedia guest review
Other trip Jun 26, 2014
Sven
US
4.0 / 5Excellent
"Ideally located"
Hotel is centrally located, walkable to all major attractions which was a major plus. The hotel room is decent, nothing fancy here, ideal for someone looking for a B&B kinda hotel which is in a good location.
Genuine Hotels.com guest review
1 night trip May 22, 2014
Kartik
US
4.0 / 5Excellent
"antique Firenze-flovored hotel"
I loved it! Friendly staffs, great location, affordable price
Genuine Hotels.com guest review
2 night trip May 15, 2014
A Traveler
US
4.0 / 5Excellent
"There is no better location!"
The location for this hotel couldn't be better - it is 2 minutes from the Duomo and less then 5 from the Palazzo Vecchio. All of the main tourist sights are within walking distance and the train and bus stations are only about 15 minutes away. The room was great - nothing fancy but certainly comfortable. The bathroom was small and the shower & toilet old and a little temperamental, but perfectly functional. The staff were very friendly and helpful and the breakfast was great - cereal, yogurt, fruit, breads and pastries. I wouldn't hesitate recommending this hotel and plan to return there myself in the future.
Genuine Hotels.com guest review
2 night trip Apr 22, 2014
Carole
US
5.0 / 5Outstanding
This hotel is in tourist area,lot of restos around,walking distance to pretty much everything you'll be interested in seeing in Florece,the Duomo,ponteveccio,etc...about 15mn walk to the train station,the breakfast is ok,or lot of choices in the neighborhood,room are clean,bed a bit firmer but ok,water pressure in the bathroom a bit slow but with 2 or 3mn you'll be ok,international TV channel my fav.,English,French,Chinese,Deutch,etc.. ,staff are fluent in English as well ,because of the noise generated by tourists this is an ideal place for a short stay...Wife and I were there for 3 days it was a good experience and planning on returning in the future..
Genuine Venere guest review
Other trip Sep 25, 2013
A Traveler
US
5.0 / 5Outstanding
Excellent location. Cheese at breakfast was a bonus. The lift goes up to the reception floor but our room was one story up so we had to carry our luggage up two sets of stairs. Unfortunately there is no one to help with the luggage. But the location makes up for everything. The lobby is pleasing and has intresting books. Axess to the internet is a great help.
Genuine Venere guest review
Other trip May 27, 2013
A Traveler
US
3.0 / 5Good
Central address in Florence . Rooms not cared
Genuine Venere guest review
Other trip Apr 14, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"great location close to everything"
this is a quaint little hotel, right in the heart if florence. dont except five star cause you wont get it. but we were more than happy as it had everything we needed. the hotel is old but the location is great. the staff were very helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Jun 20, 2015
marlene
AU
1.0 / 5Poor
"Hotel not near the Central Station."
The Hotel was in a nice loaction Dumo but not really near Train Station.So it was hard to walk with lots of luggage. Then they were booked & gave me a room on higher floor with no elevater. Staff was nice & offered me hand with the luggage. The Air conditioner worked for only 5 mins & has to be reastarted every 5mins but the hotel staff at reception was nice enough to give me another smaller bed in another small room in midnight.
Genuine Hotels.com guest review
1 night business trip Jul 4, 2015
RISHI
IE
5.0 / 5Outstanding
"Great location"
Great location in the heart of Florence. Easy walking distance to Duomo and Uffizi. Staff was courteous and the room was clean & comfortable.
Genuine Hotels.com guest review
2 night family trip Sep 9, 2014
A Traveler
IE
5.0 / 5Outstanding
"Location, Location, Location"
We weren’t sure about staying in a two-star, but Maxim pleasantly surprised us. It is just steps from the Duomo and a few blocks from the Uffizi and the Ponte Vecchio. It was a bit like going to grandma’s house; everything was neat and clean with an assortment of beautiful furniture and artwork in the lobby and hallways and less exciting, functional furniture in the rooms. Some of the furniture and fixtures in our room had obviously been broken and repaired with love—why throw something out if it is still functional? The towels were large like beach towels which is not often the case when travelling. There was a small, older TV in the room which we didn’t have time to watch during our stay, but we did return to the hotel to watch the World Cup on the big-screen TV in the lobby with other guests. There are no refrigerators in the rooms but a large honour-bar in the lobby where you can find cold water and soft-drinks 24/7. The hotel offers wi-fi but also has 3 stand-alone computers in the lobby for guests to use with a 15-minute limit. The breakfast was your standard buffet with warm croissants, cereal, yoghurt, fresh fruit and juice (the only thing missing was a little protein: eggs, meat, cheese, etc.). A machine was available for you to make your own coffee, cappuccino, or hot chocolate. There are also umbrellas in the lobby for guests to borrow. Lorella at the reception desk is just lovely and extremely helpful.
Genuine Hotels.com guest review
3 night romance trip Jun 16, 2014
Rebecca H
CA
5.0 / 5Outstanding
Lovely accommodation, clean, nice breakfast & excellent location, I would stay here again.
Genuine Hotels.com guest review
1 night trip May 18, 2014
Alma
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good location. Good Service"
Good location, Good Service, Good Breakfast 두오모에 엄청 가깝다. 아주머니 서비스도 굿. 퇴실 후 짐을 잘 보관해 주어서 편리. 다음에 또 가고 싶은 호텔
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
EUI YOUNG
KR
5.0 / 5Outstanding
"impossible d'être plus au centre!"
chambres soignées propres, personnel super sympa et hôtel près de tout! on ne peut demander plus!
Genuine Hotels.com guest review
2 night trip with friends Jul 24, 2015
Audrey
CH
4.0 / 5Excellent
"Superando as expectativas!!!"
Ficamos hospedados em dois casais no mesmo quarto e foi ótimo. A localização é excelente, quase em frente ao Duomo. O hotel é antigo mas muito aconchegante. O café da manhã muito bom com variedades de frutas, pães, sucos e café expresso de máquina. Super recomendo. Os atendentes pra lá de cordiais. Volto fácil.
Genuine Hotels.com guest review
3 night family trip May 5, 2015
Patrícia
BR
4.0 / 5Excellent
"No coração de Firenze, a um preço justo"
A estada em geral foi ótima, pois a localização do Hotel e o atendimento do pessoal, em especial da Chiara, foram o ponto alto. Recomendo
Genuine Hotels.com guest review
1 night romance trip May 25, 2015
MARCIO
BR
3.0 / 5Good
"Hotel i centrum af seværdigheder"
Hotellet ligger på gågaden mellem Firenzes største seværdigheder. Det giver meget kort afstand til alt, men også en del uro, fordi der altid er mange mennesker i området. Det er betydeligt vanskeligt at komme til hotellet i bil, men hotellet yder fremragende service ved at orientere grundigt om tilkørelselsforhold inden ankomst og ved at tilbyde at bilen køres i garage, så snart man er ankommet. Denne service koster dog ekstra: 25 € pr. dag. Bilen skal i øvrigt køres bort inden 2 timer efter man er kørt ind i miljøzonen. Hotellet ligger på 3. sal (der er elevator) men der er nogle værelser (vores bl.a.) på 4. sal, og her kommer man til ad lange gange og der er ingen elevator. Morgenmaden var god. Værelset var af god størrelse med et godt badeværelse.
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
Lars
DK
4.0 / 5Excellent
"ok hotel"
Ok hotel med central beliggenhed.
Genuine Hotels.com guest review
5 night trip Apr 21, 2015
birgit
DK
4.0 / 5Excellent
"Hotel pulito, a due passi dal centro"
Personale disponibile, camera pulita e posizione molto comoda
Genuine Expedia guest review
Other trip Apr 16, 2015
Andrea
IT
5.0 / 5Outstanding
Tutto ok solo la Tv che non funzionava
Genuine Venere guest review
Other trip Apr 9, 2015
A Traveler
IT
3.0 / 5Good
"Noisy door opposite to my room"
Totally is god the hotel included the location and cleaning. But I stay the room is opposite to the house keeping room. I heard the door open and close sound every morning from 08:00. So couldn't sleep well at that period time. This is the bad things stay this hotel.
Genuine Hotels.com guest review
3 night trip Dec 26, 2014
Wai Ling Elaine
HK
3.0 / 5Good
"Personale molto gentile e disponibile"
Camera non grandissima ma pulita. Il personale è stato molto gentile e disponibile.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Ilaria
IT
5.0 / 5Outstanding
"excelente habitacion"
muy buena ubicacion, excelente habitacion
Genuine Hotels.com guest review
1 night trip with friends Oct 21, 2014
Jesus
VE
4.0 / 5Excellent
"Emplacement excellent"
Personnel souriant et très accueillant, répondant à toutes nos questions et demandes de renseignements. Excellent emplacement pour cet hôtel pour visiter la ville et ses sites magnifiques. Tout à fait correct pour un deux étoiles avec son équipement. Petit déjeuner également correct. Un peu cher par ailleurs pour sa classification.
Genuine Expedia guest review
Other trip Nov 4, 2014
Couple pré-retr
FR
3.0 / 5Good
"Idéalement situé en plein cœur de Florence"
A mi-chemin entre le Duomo et l'Arno, cet hôtel d'un confort simple est très calme : les lits sont excellents, mais la robinetterie a connu de meilleurs jours... Le petit déjeuner offre un excellent café. Tous les murs de l’hôtel sont couverts de tableaux qui lui donnent son charme particulier. Le personnel est prévenant. On y dispose de Wifi et même d'un ordinateur. Il y a une climatisation dans la chambre qui doit-être bien utile en été.
Genuine Expedia guest review
Other trip Oct 30, 2014
Claude
FR
4.0 / 5Excellent
"Sijainti!"
Loistava sijainti, osaava henkilökunta, kohtuullinen aamiainen.
Genuine Hotels.com guest review
5 night romance trip Oct 15, 2014
A Traveler
FI
3.0 / 5Good
"Firenze uke 40, 2014"
Hotellet lå meget sentralt; kort vei til severdigheter. Greit rom. Veldig enkel frokost.
Genuine Hotels.com guest review
5 night romance trip Sep 27, 2014
Svein H.
NO
4.0 / 5Excellent
"Sentralt i Firenze"
Bare drøye 100 meter fra klokketårnet til domkirken ligger dette hotellet som ellers er helt greit med hensyn til fasaliteter. Kort avstand til det meste av severdigheter.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
A Traveler
NO
2.0 / 5Fair
"No nos gusto"
El hotel deja mucho que desear. Las sábanas estaban sucias, la regadera no pasaba el agua, nos quejamos y supuestamente lo arreglaron pero siguió igual. Está en un tercer piso y a pesar que tiene elevador, hay que subir escaleras con las maletas. Las personas que atienden, lo hacen de mal humor. NO regresaría.
Genuine Hotels.com guest review
2 night family trip Jul 30, 2014
A Traveler
MX
5.0 / 5Outstanding
"ubicacion excelente"
las habitaciones comodas y limpias el baño limpio y grande, la ubicacion no puede estar mejor, esta cerca de todo caminando desde el hotel pudimos visitar toda florencia, tiene cerca restaurantes tiendas y los mejores lugares turisticos a pocos pasos, el desayuno muy abundante y rico el aire acondicionado en perfecto estado
Genuine Hotels.com guest review
3 night family trip Jul 2, 2014
manuel pelaez
GT
4.0 / 5Excellent
la camera molto bella, avrei preferito 3 letti anziché un letto doppio e uno singolo, il bagno un po' piccolo ma va bene, comunque felicissima di stare nel cuore di Firenze.
Genuine Venere guest review
Other trip Jul 9, 2014
A Traveler
IT
3.0 / 5Good
"God service"
Veldig hyggelig og imøtekommende personale. Hotellet ligger sentralt i forhold til både attrakjsoner og shopping.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2014
A Traveler
NO
3.0 / 5Good
"リプブリカとドォモに近くて便利で買い物や食事がやり易い。"
シャワ-がトイレに付いてるのでシャワ-がやり難い。ベットが狭いので寝にくい。後はスタッフも.親切で快適でした。
Genuine Expedia guest review
Other trip Jun 26, 2014
Nick
JP
2.0 / 5Fair
"Nice location but nothing else"
the location was fantastic but near this hotel, there are hundreds of others, so think about others. The toilet was broken and the blanket was torn. Staff were randomly kind. After we came back from tour, hair were still flattered on the floor. I am wondering if they cleaned the room.
Genuine Expedia guest review
Other trip Jun 23, 2014
HJ
KR
4.0 / 5Excellent
"피렌체 두오모에서 3분안에있는 편리하고 편안한 호텔 :)"
피렌체 두오모에서 3분안에있는 편리하고 편안한 호텔인 Maxim Hotel은 객실도 넓고 조식도 맛있음. 대부분 걸어다닐 수 있는 피렌체 여행을 위해 편안히 쉴 수 있는 호텔이며 바로 앞에 두오모, 조토의 종탑의 관광지와 명품 쇼핑거리를 3분안에 만날 수 있어 편리함. 단지 아쉬운 것은 핸드폰 전화 통신 연결이 좋지않지만 wifi service 는 무료로 이용가능함
Genuine Hotels.com guest review
3 night family trip Jun 3, 2014
Sophia
KR
4.0 / 5Excellent
Hotel centralissimo veramente comodo e ben curato.In 2 minuti si raggiunge il duomo gli uffizi e piazza della signoria;il personale gentile tutto OK!
Genuine Venere guest review
Other trip Jun 9, 2014
A Traveler
IT
4.0 / 5Excellent
"God beliggenhet nær alt"
Rommet var ikkenyoppusset, men var rent og hadde vindu mot stille bakgård. Badet var lite. Veldig sentral beliggenhet i forhold til alt av serverdigheter og tog/buss. Enkel frokost. Hyggelig service i resepsjonen.
Genuine Hotels.com guest review
4 night trip with friends May 29, 2014
A Traveler
NO
4.0 / 5Excellent
"Muy bien ubicado."
El hotel está muy bien ubicado en pleno centro de Florencia a muy poca distancia de muchos lugares de interés además de cafes y restaurantes.El personal fue extremadamente amable y con muy buena predisposición a ayudar en todo lo que les consultamos. La ubicación tan céntrica hace que tal vez pueda ser un poco ruidoso por las noches si lo que buscan es absoluto silencio.
Genuine Hotels.com guest review
3 night romance trip Apr 19, 2014
Alejandro
CL
4.0 / 5Excellent
"In pieno centro"
Abbiamo soggiornato in camera quadrupla tutto perfetto colazione ottima hotel si trova in centro da dove a piedi si può visitare tutto il centro storico personale alla reception gentilissimo nel dare informazioni su come visitare al meglio la città per un futuro ritorno a Firenze sicuramente ritornerei in questo hotel
Genuine Expedia guest review
Other trip Mar 15, 2014
adriano
IT
3.0 / 5Good
Situation excellente. Chambre au 4ème étage avec ascenseur jusqu'au 3ème, calme malgré 2 rues très fréquentées. Serviettes de toilettes minables, radiateur et fenêtre de salle de bains H.S., 5 gros impacts sur le fond de la petite baignoire, connexion wifi mauvaise, mais le personnel est très serviable et parle français.
Genuine Venere guest review
Other trip Mar 14, 2014
A Traveler
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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