For a price we paid, the hotel was below expectations. Shared bathrooms are disappointing. Location is bad.Genuine Expedia guest review
"terrible room... try to find sth else"
Hi, I was visiting Rome with my friends last week. This was the last stay we booked after a 10 days of holidays. We wanted to boolk something cheap as we have a 20h transfer for the next flight. we wanted to stay near the main station. Hotel is placed 20 minutes from Trimini. In the hotel there is one common bathroom for whole floor (not too clean), […] no room for laguage inside, BIDE IN THE MIDDLE OF THE ROOM! Beds are flodaway and you can easily fell down from that in the middle of the night. Furthermore we recieved room without access to the sun, there is no credit card payment in the reception, some of the staff there do not speak english at all. I was satying in a lot of places only for one night, but this stay is comparable with night in the airport. Only advantage of that was hot water in the shower (if you will wait in the queue for 20 minutes to get to the restroom). Read moreGenuine Expedia guest review
"Really bad, but cheap"
Was in a bad neighborhood, rooms are small and shared bathrooms. More like a hostel to me.Genuine Hotels.com guest review
"This is a hostle"
The shared bathroom for the floor had mold all over it and was covered in water. The room had no A/C and absolutely no air flow. The staff made our stay appear to be an inconvenience. Also, make sure that you shouw up to pay your stay with cash! The man at the front insisted that I pay in cash, and when I said I didnt have enough he demanded that I […] pay with all the cash I had and then pulled out a credit macheine to charge the rest. No where in my information for the hotel reservations did it say to be prepared to pay the total amount in cash. Over all, I will never recommend or stay at this hotel eveer again. Read moreGenuine Hotels.com guest review
"Near to city"
Should have air conditional or atleast a fan, because weather is too hot in summer. Everything is fine. Cafe and restaurant is around the hotel.Genuine Expedia guest review
the worst ever experience with a hotel! 1,5 hours after checkout i received sms from my bank that the hotel tried to charge my card but failed as funds on the cards were not enough. 5 minutes later they have reduced their appetite and charged my card with 100 euro. i was still not far from hotel, so came back to investigate: i very occasionally meet […] such rude and impudent persons as was hotel manager, his behavior and manner of conversation was absolutely unacceptable. they have charged me with 100 euro for "damage of table"-the small scratch which can not be seen if you are not searching for it!-furthermore i did not damage this table! also if somebody scratches a table, does it cost 100 euro???!!! they also said that they had to do extra cleaning of room... actually it was their first cleaning during our 6 days stay(first couple of days room was ok and i asked them not to clean, but then cleaning was necessary, but they never cleaned or changed towels!). i understand that a hotel knows my card details to protect themselves, but who can protect me from robbery? i call it a robbery as they charged the card not during checkout , but 1,5 hours after my departure, they tried to charge more money , but managed finally to rob me for 100euro only. i officially requested my bank to investigate the funds deduction and after couple of months hotel sent the card bill with my fake signature! some time after that i finally got my money back, thanks to my bank! Read moreGenuine Hotels.com guest review
We stayed here for 4 nights, the best thing about this hotel was, that the rooms were clean. And the biggest problem was it had shared Toilet and bathroom with 15 other rooms. I was completely unaware that this hotel had shared bathroom and Toilet. Else i would have not booked it. They gifted us with Easter Cake on the easter night, which was nice. […] Also the breakfast consists only the croissants and coffee, which is a italian breakfast. Read moreGenuine Hotels.com guest review
"Spacious Room, Nice Terrace"
I booked this hotel last minute and it was very nice. The room was spacious and there is a gorgeous terrace for public use. There are no elevators and breakfast includes a pastry and coffee from a bar outside in a park.Genuine Expedia guest review
"Unprofessional staff and do not speak English"
This hotel experience went downhill right away at check-in. The receptionist did not speak English and got frustrated as I did not understand him when he spoke Italian to me. We stayed 2 nights, and were forced to change rooms in between. The room was ok, but the neighbourhood was a bit noisy. SHARED BATHROOM! Be prepared to queue in line for shower […] and bathroom in the morning. I would not stay here again, even if the price was low. Read moreGenuine Hotels.com guest review
Very comfortable...farly close to main station . Teras is grate to relax and fresh air,Genuine Hotels.com guest review
"Unsatisfactory hotel experience"
The hotel wasn't very clean. The room didn't have a fan or air con, in Rome in August! It was far too small. The shower was the smallest I've ever seen. The room has lightbulbs missing, a broken shower curtain and inadequate space for a family of five as booked. I wouldn't recommend this hotel to anyone! The night reception guy was quite inpatient and […] rude too. Horrible experience. Read moreGenuine Hotels.com guest review
Staff was the best thing about this hotel- friendly and helpful. The rest was shocking- would give it a 0 if I could. Not a good neighbourhood at all, although the eateries nearby are pretty good. Breakfast is not a real breakfast. We didn't get one night's sleep without multiple alarms and bottles smashing on the street outside the hotel. And, deceptively, […] the hotel is actually quite far from Roma Termini- and quite a challenge to find. Read moreGenuine Hotels.com guest review
Rooms were clean and well serviced. Location of the hotel was okay but very noisy and room was extremely hot (July). The staff were not particularly helpful or forthcoming with information. Breakfast was very ordinary and on morning when we were leaving, the cafe was late in opening so we had no breakfastGenuine Hotels.com guest review
An average stayGenuine Hotels.com guest review
Ho passato con la famiglia un week-end a Roma e abbiamo soggiornato all'Hotel Felice. Personale molto gentile e disponibile a fornire informazioni, camera molto spaziosa, pulita e con bagno nuovo. Abbiamo apprezzato molto la terrazza e la posizione comoda a tutto (dalla parte opposta della strada, prendendo l'autobus 71 si arriva praticamente ovunque). […] Abbondante presenza di locali nei dintorni dove abbiamo mangiato bene spendendo il giusto. Abbiamo apprezzato anche la colazione al bar del parco di fronte (nonostante i commenti negativi ci avessero messo un po' sul chi va là), le paste erano grandissime per il nostro standard (a confronto quelle che si mangiano qui a Bologna sono dei mignon!) e i cappucci ottimi e abbondanti. Tutto perfetto, quindi, torneremo senz'altro!!! Read moreGenuine Expedia guest review
"hotel très bien situé dans Rome"
Hotel avec une ame parlant un peu le Français seul regret pas de toilette ni douche dans les chambres et communes a l étage escalier a monter mais propre .Gentillesse du personnelGenuine Expedia guest review
"Hotel inconfortable, patrons désagréables"
Le plus court sera le mieux. Deux toilettes WC communs pour 22 chambres de plusieurs lits, avec impossibilité d'aller aux toilettes lorsque quelqu'un se lave. Il est difficile de poser des questions sur la ville de Rome (transports en commun, parking autre que le garage payant de l'hôtel, etc.) aux réceptionnistes car ils réagissent toujours de façon […] désagréable (comme si on les dérangeait). Read moreGenuine Hotels.com guest review
"Very bad service....><"
Very bad service for customer. The staff can't speak in english and force customer to increase 25% fee. The hotel also doesn't follow the booking rules of Hotel.com. Breakfeask is in outside BAR. The quality is poor. Anyway I strongly recommand to select other hotel in ROMA.Genuine Hotels.com guest review
"A foto não corresponde o que é o Hotel."
Não recomendo. Não vale mesmo a pena. Não trocam roupas de cama e banho, isso que fiquei 6 noites. Sem elevador e banheiro compartilhados.Genuine Hotels.com guest review
"Это не отель, а хостел"
Я бы не назвала это заведение отелем. Это хостел. Лифта нет. Туалет и душ общие. На этаже 24 номера, на них 2 туалета с 2 душевыми кабинами. В номере прямо с кроватью раковина и биде, напоминает больницу. Слышимость просто фантастическая. слышно все, что присходит на этаже. Кондиционеров нет! Завтрак в баре через дорогу. Только напиток и булочка. Я […] так понимаю, что этот отель используют как заведение "завтрак плюс кровать". Именно это он и есть. В следующий раз поищу немного подороже, но с большими удобствами. Read moreGenuine Hotels.com guest review
En general bien por la ubicación, al parecer es hostal y la buena limpieza. Un solo tema fue el desayuno que es "italian breadfast" que equivale a un café con un solo croasant.Genuine Expedia guest review
객실은 청결함 상태는 좋아요, 아무래도 공용욕실이 가장 불편했던 것 같아요, 그리고 위치적으로 지하철역과는 거리가 있고 역에서 호텔까지 가는 길이 좀 위험해요, 다행히 호텔 앞에 버스가 있어서 대부분 버스를 이용해서 다녔어요..Genuine Hotels.com guest review
"BELLO HOTEL E SOPRATTUTTO MOLTO TRANQUILLO"
Servizio piacevole, pulito, torno alla prima occasione.Genuine Expedia guest review
Te reciben de mala gana, No hay buen trato y nunca tienen una sonrisa, El desayuno es pésimo (un café con pan).Genuine Expedia guest review
"estancia en roma"
El jabon de baño y la atencion es mala aunque no maleducados creo que es un reflejo de la forma de ser poco amable del romano, no son atentos Al final no me aceptaron pagar con tarjeta y tuve que pagar en efectivo lo cual en ese momento no lo tenía consideradoGenuine Expedia guest review
"Discreto albergo vicino la stazione termini"
Non è stata una delle migliori esperienze.. Ma consiglierei questo albergo a persono che nn devono stare piu di 3 giorni a roma.Genuine Expedia guest review
"Hotel super bien situer ravi de notre sejour"
Super , l'hotel est proche de tout , le seul désagrement est les wc + douches qui sont a l'exterieur de la chambre , mais sinon rien a direGenuine Expedia guest review
"Close to terminal"
good serviceGenuine Hotels.com guest review
"영어불가직원(대화불가), 호텔의 폭리"
영어가 전혀되지 않은 직원이 계속 이태리어로만 이야기 함. 무슨 말인지 전혀 알아듯지 못함. 메트리스 한개 넣어달라는 이야기가 전달 안되어, 총 4개 방 예약중에 메트리스 한개 이동함. 이동하였다고 50유로 벌금 때림. 한참 실갱이 끝에 50유로 주고 끝냄. 위치는 좋음. 중앙역에서 가깝고, 식당 및 가게가 가까워 편리함. 단 주위가 새벽까지 무지하게 시끄러움.Genuine Hotels.com guest review
"Bella struttura ma piccola incomprensione al check"
Stanza pulita,adeguata al prezzo degli alberghi di Roma ma c'è stata un'incomprensione al check in. La mia banca mi aveva segnalato l'acquisto della camera ma non risultava in albergo. Ho chiesto dunque di darmi tempo (aspettando nella hall senza prendere la camera) per contattare la mia banca e risolvere la questione ma il responsabile alla reception […] si è dimostrato inizialmente molto sgarbato mettendo in dubbio il mio atteggiamento e pretendendo di pagare senza troppi dubbi perchè è cosi. Dopo una lunga diatriba ho avuto modo di risolvere il mio problema con la banca e forse solo alla fine,al momento del pagamento, siamo stati trattati da normali ed onesti clienti. Un po di diplomazia sarebbe stata molto di gradimento. Ma tutto sommato abbiamo risolto Read moreGenuine Hotels.com guest review
"goede ligging qua prijs klasse vriendelijk"
voor vier personen kleine kamer zonder douche wel wastafel bidet hoort niet in open kamer ontbijt niet in het hotel maar aan de overkant liggende cafetariaGenuine Expedia guest review
Det var 2 bad/toalett på gangen, felles for 10-12 rom. Da ble det selvsagt ikke lett å få gå på toalettet om morgenen når folk dusjet i det vide og brede på begge badene. Bortsett fra en av portierene var Engelskkunnskapene nær null, og det skapte problemer endatil å få bestilt en taxi. Vil ikke anbefale dette stedet.Genuine Hotels.com guest review
Ett bra hotell med trevlig personal.. Hotell frukosten var ingen vidare en kopp kaffe/te och en bulle det är Deras Frukost.. Det har en trevlig takterass och supermarket vid sidan av.. Ett tips skippa deras frukost köp eget i butiken och njut av frukosten på deras takterass.. Det tar 30 min från flyget till hotellet med taxi.. XoXoGenuine Hotels.com guest review
Felice is et small and nice hotel. The rooms are small, so do not plan to sit indoors to much. Its clean and functional. The bathroom is the same, small, but funktional. It is good size beds, but a little to hard for our taste.The Hotel is staffed, and we could lock up valuables in the hotel safe for free. The hotelrooms were all in one floor, one and […] a half floor up from the street (no elevator, no problem for us, but for old and disable - not their place) and had a fabulous veranda, where we could sit and sunbathe, rest, read, take a glass of wine og relax. Located just outside the old city walls, a 15-minute walk from the main railway station, and bus 492 went from the hotelarea and crossed large parts of central Rome. The breakfast was served in the café across the street from the hotel. Continental breakfast, and it was possible to order and pay for panini-bread. Staff at the hotel were friendly and answered any questions. One rainy day we could borrow umbrella for free. Around the hotel were many local restaurants. We recommend Felice. Felice is worth the money. Read moreGenuine Hotels.com guest review
トイレバス共有，アメニティは石鹸，シャンプー，タオル，バスタオルのみ．水は近辺で買うより安く，コップもくれるのでスタッフに頼んでホテルで買うのがお勧め．スタッフが英語がわからず苦戦しました．Genuine Expedia guest review
"Dobrá poloha hotela"
Hotel bol čistý, uteráky menili keždý deň, upratovali každý deň, wi-fi k dispozícii, raňajky jednoduché ale dalo sa...Poloha hotela , asi 15 minút peši, od stanice Termini....Genuine Hotels.com guest review
"man får hvad man betaler for"
meget små værelser. der er ekstra gebyrer som kommer oveni prisen når man checker ud, hvilket der ikke står noget om nogen steder. ikke et sted jeg ville tage hen igenGenuine Hotels.com guest review
"Expect nothing but a place to stay overnight"
In short, no air con, noisy and intimidating neighbourhood. Only accepted cash as payment.Genuine Hotels.com guest review
"Near to Termini Station"
We visit the Hotel Felice for the second time, really good location in a real roman area, just out of the historical centre. Check in in the late night was ok and free. Friendly owner and reception staff. Our room for 4 people was fine, clean and comfortable. Was convenient to take bus 71 to go to/from Trevi fountain.
"Friendly, cheap, and cozy!"
We stay 4 nights in this hotel close to the historical center in Rome. Our room, the numer 13 was new and cozy, new modern bathroom with big shower. The location was super, close to Termini station and public transportations. Plus: the afternoon staff, Marco and Simona were super!
"Noisy and not comfortable at all"
03/30/15 monicareis2015 Sao Paulo, SP
You can hear people talking and walking from the hotel. In their website they don´t specify that the bathroom is shared. There´s a small information about it. They only have two rooms with private bathroom and that´s the only picture they show on their website. Also, some of the attendants are very rude and don´t try to be nice or kind. Me and my boyfriend arrived late at night, tired, and didn´t receive a good treatment. The breakfast is terrible. Just a sweet croissant and a coffee option and is offered from a bar outside the hotel. Nonetheless, the location is good.
"Plus: location and staff"
Good experience in this family business hotel in Rome's downtown. Good and clean family room standard. Close to the Termini station in a safe student area. Supermarket, pizzeria restaurants close to the hotel. Marco at the reception was a good reception.
"Well located in San Lorenzo"
Good size room for 2 people, comfy beds and good breakfast in the park. Location in San Lorenzo was ok, a real not tourist area of central Rome. Friendly staff at the reception, Marco and Simona the best! Our room was clean and good private bathroom.
Nice location in a great roman area. We booked a nice double room at the first floor. The room and the bathroom were new, nice, and clean. Staff were friendly and the breakfast in the garden was good. The hotel si close to the Termini train station, you can reach it with 71 bus. Would go back.
"Good delux rooms"
Excellent hotel, excellent rooms clean and new. We take 2 delux double rooms and were perfect. Good location close to the centre area, public transportation about two blocks from the hotel. Marco was a good reception man, Simona was friendly and give us a goods touristic idea
"Rome with kids"
Best kids-happy hotel in Rome! Our family room was cheap and clean. These were the most important things for out family. The park in front the Hotel Felice was fantastic for our children. Good location area with cheap pizzeria and restaurant. Thanks to the friendly staff!!
"Nice place to stay"
Lovely stay and lovely welcome by Simona! The reception was very helpfull and telling us the best place walking distance from the hotel. The hotel is close to the university and city center. There was two supermarkets 50 meters from us. Friendly atmosphere, good clean room. My future Rome's accomodation.
"Great little hotel!"
Good location to stay! From the hotel we walked everywhere, close to Termini train station. Restaurant Armando on the corner were very good. Bathroom and room are clean and nice. Simona si very helpfull and told us all the places reaching from there.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )