For a price we paid, the hotel was below expectations. Shared bathrooms are disappointing. Location is bad.Genuine Expedia guest review
"terrible room... try to find sth else"
Hi, I was visiting Rome with my friends last week. This was the last stay we booked after a 10 days of holidays. We wanted to boolk something cheap as we have a 20h transfer for the next flight. we wanted to stay near the main station. Hotel is placed 20 minutes from Trimini. In the hotel there is one common bathroom for whole floor (not too clean), […] no room for laguage inside, BIDE IN THE MIDDLE OF THE ROOM! Beds are flodaway and you can easily fell down from that in the middle of the night. Furthermore we recieved room without access to the sun, there is no credit card payment in the reception, some of the staff there do not speak english at all. I was satying in a lot of places only for one night, but this stay is comparable with night in the airport. Only advantage of that was hot water in the shower (if you will wait in the queue for 20 minutes to get to the restroom). Read moreGenuine Expedia guest review
"Really bad, but cheap"
Was in a bad neighborhood, rooms are small and shared bathrooms. More like a hostel to me.Genuine Hotels.com guest review
"This is a hostle"
The shared bathroom for the floor had mold all over it and was covered in water. The room had no A/C and absolutely no air flow. The staff made our stay appear to be an inconvenience. Also, make sure that you shouw up to pay your stay with cash! The man at the front insisted that I pay in cash, and when I said I didnt have enough he demanded that I […] pay with all the cash I had and then pulled out a credit macheine to charge the rest. No where in my information for the hotel reservations did it say to be prepared to pay the total amount in cash. Over all, I will never recommend or stay at this hotel eveer again. Read moreGenuine Hotels.com guest review
the worst ever experience with a hotel! 1,5 hours after checkout i received sms from my bank that the hotel tried to charge my card but failed as funds on the cards were not enough. 5 minutes later they have reduced their appetite and charged my card with 100 euro. i was still not far from hotel, so came back to investigate: i very occasionally meet […] such rude and impudent persons as was hotel manager, his behavior and manner of conversation was absolutely unacceptable. they have charged me with 100 euro for "damage of table"-the small scratch which can not be seen if you are not searching for it!-furthermore i did not damage this table! also if somebody scratches a table, does it cost 100 euro???!!! they also said that they had to do extra cleaning of room... actually it was their first cleaning during our 6 days stay(first couple of days room was ok and i asked them not to clean, but then cleaning was necessary, but they never cleaned or changed towels!). i understand that a hotel knows my card details to protect themselves, but who can protect me from robbery? i call it a robbery as they charged the card not during checkout , but 1,5 hours after my departure, they tried to charge more money , but managed finally to rob me for 100euro only. i officially requested my bank to investigate the funds deduction and after couple of months hotel sent the card bill with my fake signature! some time after that i finally got my money back, thanks to my bank! Read moreGenuine Hotels.com guest review
We stayed here for 4 nights, the best thing about this hotel was, that the rooms were clean. And the biggest problem was it had shared Toilet and bathroom with 15 other rooms. I was completely unaware that this hotel had shared bathroom and Toilet. Else i would have not booked it. They gifted us with Easter Cake on the easter night, which was nice. […] Also the breakfast consists only the croissants and coffee, which is a italian breakfast. Read moreGenuine Hotels.com guest review
"Spacious Room, Nice Terrace"
I booked this hotel last minute and it was very nice. The room was spacious and there is a gorgeous terrace for public use. There are no elevators and breakfast includes a pastry and coffee from a bar outside in a park.Genuine Expedia guest review
"Unprofessional staff and do not speak English"
This hotel experience went downhill right away at check-in. The receptionist did not speak English and got frustrated as I did not understand him when he spoke Italian to me. We stayed 2 nights, and were forced to change rooms in between. The room was ok, but the neighbourhood was a bit noisy. SHARED BATHROOM! Be prepared to queue in line for shower […] and bathroom in the morning. I would not stay here again, even if the price was low. Read moreGenuine Hotels.com guest review
Very comfortable...farly close to main station . Teras is grate to relax and fresh air,Genuine Hotels.com guest review
"Unsatisfactory hotel experience"
The hotel wasn't very clean. The room didn't have a fan or air con, in Rome in August! It was far too small. The shower was the smallest I've ever seen. The room has lightbulbs missing, a broken shower curtain and inadequate space for a family of five as booked. I wouldn't recommend this hotel to anyone! The night reception guy was quite inpatient and […] rude too. Horrible experience. Read moreGenuine Hotels.com guest review
Staff was the best thing about this hotel- friendly and helpful. The rest was shocking- would give it a 0 if I could. Not a good neighbourhood at all, although the eateries nearby are pretty good. Breakfast is not a real breakfast. We didn't get one night's sleep without multiple alarms and bottles smashing on the street outside the hotel. And, deceptively, […] the hotel is actually quite far from Roma Termini- and quite a challenge to find. Read moreGenuine Hotels.com guest review
Rooms were clean and well serviced. Location of the hotel was okay but very noisy and room was extremely hot (July). The staff were not particularly helpful or forthcoming with information. Breakfast was very ordinary and on morning when we were leaving, the cafe was late in opening so we had no breakfastGenuine Hotels.com guest review
An average stayGenuine Hotels.com guest review
"Hotel inconfortable, patrons désagréables"
Le plus court sera le mieux. Deux toilettes WC communs pour 22 chambres de plusieurs lits, avec impossibilité d'aller aux toilettes lorsque quelqu'un se lave. Il est difficile de poser des questions sur la ville de Rome (transports en commun, parking autre que le garage payant de l'hôtel, etc.) aux réceptionnistes car ils réagissent toujours de façon […] désagréable (comme si on les dérangeait). Read moreGenuine Hotels.com guest review
"Very bad service....><"
Very bad service for customer. The staff can't speak in english and force customer to increase 25% fee. The hotel also doesn't follow the booking rules of Hotel.com. Breakfeask is in outside BAR. The quality is poor. Anyway I strongly recommand to select other hotel in ROMA.Genuine Hotels.com guest review
"A foto não corresponde o que é o Hotel."
Não recomendo. Não vale mesmo a pena. Não trocam roupas de cama e banho, isso que fiquei 6 noites. Sem elevador e banheiro compartilhados.Genuine Hotels.com guest review
"Это не отель, а хостел"
Я бы не назвала это заведение отелем. Это хостел. Лифта нет. Туалет и душ общие. На этаже 24 номера, на них 2 туалета с 2 душевыми кабинами. В номере прямо с кроватью раковина и биде, напоминает больницу. Слышимость просто фантастическая. слышно все, что присходит на этаже. Кондиционеров нет! Завтрак в баре через дорогу. Только напиток и булочка. Я […] так понимаю, что этот отель используют как заведение "завтрак плюс кровать". Именно это он и есть. В следующий раз поищу немного подороже, но с большими удобствами. Read moreGenuine Hotels.com guest review
객실은 청결함 상태는 좋아요, 아무래도 공용욕실이 가장 불편했던 것 같아요, 그리고 위치적으로 지하철역과는 거리가 있고 역에서 호텔까지 가는 길이 좀 위험해요, 다행히 호텔 앞에 버스가 있어서 대부분 버스를 이용해서 다녔어요..Genuine Hotels.com guest review
"BELLO HOTEL E SOPRATTUTTO MOLTO TRANQUILLO"
Servizio piacevole, pulito, torno alla prima occasione.Genuine Expedia guest review
Te reciben de mala gana, No hay buen trato y nunca tienen una sonrisa, El desayuno es pésimo (un café con pan).Genuine Expedia guest review
"estancia en roma"
El jabon de baño y la atencion es mala aunque no maleducados creo que es un reflejo de la forma de ser poco amable del romano, no son atentos Al final no me aceptaron pagar con tarjeta y tuve que pagar en efectivo lo cual en ese momento no lo tenía consideradoGenuine Expedia guest review
"Discreto albergo vicino la stazione termini"
Non è stata una delle migliori esperienze.. Ma consiglierei questo albergo a persono che nn devono stare piu di 3 giorni a roma.Genuine Expedia guest review
"Hotel super bien situer ravi de notre sejour"
Super , l'hotel est proche de tout , le seul désagrement est les wc + douches qui sont a l'exterieur de la chambre , mais sinon rien a direGenuine Expedia guest review
"Close to terminal"
good serviceGenuine Hotels.com guest review
"영어불가직원(대화불가), 호텔의 폭리"
영어가 전혀되지 않은 직원이 계속 이태리어로만 이야기 함. 무슨 말인지 전혀 알아듯지 못함. 메트리스 한개 넣어달라는 이야기가 전달 안되어, 총 4개 방 예약중에 메트리스 한개 이동함. 이동하였다고 50유로 벌금 때림. 한참 실갱이 끝에 50유로 주고 끝냄. 위치는 좋음. 중앙역에서 가깝고, 식당 및 가게가 가까워 편리함. 단 주위가 새벽까지 무지하게 시끄러움.Genuine Hotels.com guest review
"Bella struttura ma piccola incomprensione al check"
Stanza pulita,adeguata al prezzo degli alberghi di Roma ma c'è stata un'incomprensione al check in. La mia banca mi aveva segnalato l'acquisto della camera ma non risultava in albergo. Ho chiesto dunque di darmi tempo (aspettando nella hall senza prendere la camera) per contattare la mia banca e risolvere la questione ma il responsabile alla reception […] si è dimostrato inizialmente molto sgarbato mettendo in dubbio il mio atteggiamento e pretendendo di pagare senza troppi dubbi perchè è cosi. Dopo una lunga diatriba ho avuto modo di risolvere il mio problema con la banca e forse solo alla fine,al momento del pagamento, siamo stati trattati da normali ed onesti clienti. Un po di diplomazia sarebbe stata molto di gradimento. Ma tutto sommato abbiamo risolto Read moreGenuine Hotels.com guest review
"goede ligging qua prijs klasse vriendelijk"
voor vier personen kleine kamer zonder douche wel wastafel bidet hoort niet in open kamer ontbijt niet in het hotel maar aan de overkant liggende cafetariaGenuine Expedia guest review
Det var 2 bad/toalett på gangen, felles for 10-12 rom. Da ble det selvsagt ikke lett å få gå på toalettet om morgenen når folk dusjet i det vide og brede på begge badene. Bortsett fra en av portierene var Engelskkunnskapene nær null, og det skapte problemer endatil å få bestilt en taxi. Vil ikke anbefale dette stedet.Genuine Hotels.com guest review
Ett bra hotell med trevlig personal.. Hotell frukosten var ingen vidare en kopp kaffe/te och en bulle det är Deras Frukost.. Det har en trevlig takterass och supermarket vid sidan av.. Ett tips skippa deras frukost köp eget i butiken och njut av frukosten på deras takterass.. Det tar 30 min från flyget till hotellet med taxi.. XoXoGenuine Hotels.com guest review
Felice is et small and nice hotel. The rooms are small, so do not plan to sit indoors to much. Its clean and functional. The bathroom is the same, small, but funktional. It is good size beds, but a little to hard for our taste.The Hotel is staffed, and we could lock up valuables in the hotel safe for free. The hotelrooms were all in one floor, one and […] a half floor up from the street (no elevator, no problem for us, but for old and disable - not their place) and had a fabulous veranda, where we could sit and sunbathe, rest, read, take a glass of wine og relax. Located just outside the old city walls, a 15-minute walk from the main railway station, and bus 492 went from the hotelarea and crossed large parts of central Rome. The breakfast was served in the café across the street from the hotel. Continental breakfast, and it was possible to order and pay for panini-bread. Staff at the hotel were friendly and answered any questions. One rainy day we could borrow umbrella for free. Around the hotel were many local restaurants. We recommend Felice. Felice is worth the money. Read moreGenuine Hotels.com guest review
トイレバス共有，アメニティは石鹸，シャンプー，タオル，バスタオルのみ．水は近辺で買うより安く，コップもくれるのでスタッフに頼んでホテルで買うのがお勧め．スタッフが英語がわからず苦戦しました．Genuine Expedia guest review
"Dobrá poloha hotela"
Hotel bol čistý, uteráky menili keždý deň, upratovali každý deň, wi-fi k dispozícii, raňajky jednoduché ale dalo sa...Poloha hotela , asi 15 minút peši, od stanice Termini....Genuine Hotels.com guest review
"man får hvad man betaler for"
meget små værelser. der er ekstra gebyrer som kommer oveni prisen når man checker ud, hvilket der ikke står noget om nogen steder. ikke et sted jeg ville tage hen igenGenuine Hotels.com guest review
"Expect nothing but a place to stay overnight"
In short, no air con, noisy and intimidating neighbourhood. Only accepted cash as payment.Genuine Hotels.com guest review
"Günstig und gut"
Wir hatten ein 5-Bett-Zimmer (2 Erw., 3 Kinder) für eine Nacht gebucht zu einem sehr guten Preis. Empfang im Hotel war sehr freundlich und hilfsbereit. Zimmer und Bad waren sauber, genügend, aber nicht sehr gross. Die Lage hinter der Stazione Termini (ca. 10 Min. zu Fuss) ist praktisch, jedoch in Gegenrichtung zum Zentrum. Dafür hat es gute Restaurants […] in der Nähe. Verkehrslärm gibt es für römische Verhältnisse wenig, dafür von den Strassenrestaurants bis spätabends (jedenfalls bei uns am Samstag) "Menschenlärm". Ob einem das stört, ist wahrscheinlich sehr individuell. Alles in allem für einen Kurzaufenthalt zu einem sehr vernünftigen Preis zu empfehlen. Read moreGenuine Hotels.com guest review
"Por debajo del estándar..."
1. El desayuno no es bufé, es enfrente del hotel en un café y te dan una sola factura. 2. No hay aire acondicionado en la habitación, hay que pedir un ventilador de mesa en la recepción. 3. Ninguno de los dos recepcionistas hablaba bien inglés. 4. No hay ascensor para subir las valijas.Genuine Hotels.com guest review
"Budget hotel in handy location"
08/22/14 DoubleTone Basingstoke, United Kingdom
We stayed here for a few days in a quintuple room with it's own bathroom which was in a separate building to hotel. It was actually an apartment and it had a kitchen/diner separate to the bedroom as well as a separate bathroom and not an en-suite. The bedroom size was decent for four people. It was a bit noisy though because the hotel is near restaurants and bars and apparently it is in the student accommodation zone of Rome. But we managed to sleep through it. Plus point about being in this area is that there are lots of reasonable priced restaurants compared to the centre of Rome. The breakfast was the basic Italian caffe and coronetti (coffee and croissant) and it was in a bar near the hotel. Some of the hotel staff don't speak English, but they were helpful and tried their best to help. The hotel is very close to the Termini train and bus station so easy access to Rome centre and rest of Italy. Air con is extra and the hotel doesn't have card payment facilities so make sure you bring cash.
07/02/14 Minela86 Melbourne, Australia
We had a quintuple room for 3 adults and 1 child. The room was very noisy as its opposite a bar/nightclub. Music doesnt die down until about 3AM. Staff at this hotel are quite rude, we arrived quite early at this hotel and were told that check in was until 1pm. So we left our luggage there and went out for breakfast came back at 12:30pm and wont even allowed into our rooms even 5mins earlier then 1PM. Didnt help us with our luggage, considering there is stairs to climb, would have been helpful. Asked to leave our room key behind when we went out, i dont understand why....Shared toilet and bathroom which was quite filthy. Location was terrible. Wouldnt recommend.
"Comfy room but noisy"
07/02/14 tia91 London, United Kingdom
We had a quintuple room and the room size was decent for five people. It was very noisy though because the hotel is above a restaurant and opposite a bar so even after midnight we could hear loud music and people talking. The breakfast wasn't at the hotel,they sent us to a cafe which was only a few steps away but we all enjoyed the food and our morning drinks. Some of the hotel staff don't speak English, but they were helpful and tried their best to help. Before arriving at the hotel, I tried to contact the hotel to confirm a few things but no one answered my phone calls which I think very unproffesional so I decided to send a message on their facebook page and they replied immediately. Another thing is that the hotel doesn't have card payment facilities so make sure you bring cash!!
"Excellent location, budget price"
04/08/14 suardidel Rome, Italy
This hotel was the best quality/rate in our party in Italy. We visited Rome at the end of March and we book a family room for 4 people at the fist floor, location excellent, staff friendly and good prices! Clean room, clean bathroom, clean towels. Good idea the welcome drink(for free) in the terrace of the hotel. Good choise!
"Convenient Rome center hotel"
03/24/14 stephanhupky Rome, Italy
We stayed 4 days in Rome at the hotel Felice, convenient location close to shops and restaurant. Budget hotel, excellent value for the price. We find an helpfull and friendly staff at the reception, especially Marco was an excellent host! The Hotel Felice was an excellent starting point for exploring Rome!
03/22/14 Jon A Liverpool, United Kingdom
Totally disgraceful stay, arrived late and had an awful room that absolutely stunk and the toilet didn't flush . Asked to speak with the manager but they said it wasn't possible as it was the weekend. What a joke please don't stay here.
"Good prices, good location in Rome"
03/21/14 jhnbaby Rome, Italy
Excellent friendly staff, excellent location, excellent price. Standard room are good, for budget traveller who want a budget hotel in a good location close to restaurant and public transportations. Marco was helpfull, thanks for the friendly advices.
"A very good place to stay!"
03/18/14 nickyddsave Rome, Italy
we stay for 5 nights at this affordable hotel in the center of Rome. We stay with my family for our "family wedding" in Rome. Good hotel, good rooms, excellent friendly staff at the reception especially during the afternoon with Marco and Simona! Close to the bus stop 71 and Vittorio Emanuele metro station. Fantastic terrace for warm welcome drink during the daytime! All Good!
"Hotel cancels reservations w/o notification"
03/11/14 Maria K Detroit, Michigan
When we got to the hotel, the receptionist had a print out of my reservation on the desk in front of him. After looking at it he said that it was cancelled because my credit card did not go through, which simply could not be the case because I booked 4 hotels in total for that trip with the same card and it worked everywhere else. He said that the hotel was full and we had to find another place. I tried to tell him that I never received any mention of cancellation from them, only two confirmation e-mails. He said that we could stay at his friend's B&B for the price that was $40 higher than what we were paying there, so we ended up going elsewhere. It was very stressful and I was annoyed that I lost two hours of my time in Rome.
"Friendly welcome in a big city!"
03/11/14 danielrock79 Rome, Italy
We book the Hotel Felice with my girlfriend in March, the location is perfect, higly recommended! We stayed at this hotel for 5 nights in a nice double room facing the terrace! Marco and Simona and the rest of the family were friendly and helping us with the reservation of Vatican museum and sistine chapel. For us was a great family run hotel, we have no compliant and we would return soon!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )