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Banyan Tree Mayakoba, Playa del Carmen

5 stars
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

5-star beachfront resort with golf course, near El Camaleon Golf Club

  • Free WiFi and free parking

Main amenities

  • 117 smoke-free guestrooms
  • Golf course
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • Indoor pool and 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free shuttle
  • 24-hour fitness center
  • Beach umbrellas

What’s around

  • In Mayakoba
  • El Camaleon Golf Club (1.3 mi / 2.1 km)
  • Gran Coral Golf (3.1 mi / 4.9 km)
  • Tres Rios Ecopark (3.7 mi / 6 km)
  • Guadalupe Church (5.1 mi / 8.2 km)
  • Plaza Las Americas (6.1 mi / 9.8 km)
Outstanding4.9 / 5
  • A beautiful place. Spa is wonderful too.Apr 3, 2015
  • We came for a bachelorette party and had a great time! The staff on-site was amazing and…Feb 28, 2015
See all 184 Hotels.com reviews
From 1,166 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $499
  • Sanctuary Pool Villa
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  • Three BR Ocean Front Pool Villa-1 Bedroom use
  • Golf View Residence - 1 Bedroom use
  • Luxury Villa, 1 King Bed, Private Pool
  • Villa, 2 Bedrooms, Pool Access (Sunrise Lagoon)
  • Ocean Club 2 Bedroom Pool Villa
  • Sanctuary Two Bedroom Pool Villa
  • Beach Front Sunset
  • Golf View Residence
  • 3 Bedroom Ocean Front Pool Villa

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Accessible parking

Offsite

  • Area shuttle within 60.00 km *

  • Free beach shuttle

Other information

  • Smoke-free property

Also known as

  • Banyan Tree Mayakoba Riviera Maya
  • Hotel Riviera Maya
  • Mayakoba Banyan Tree
  • Bayan Tree
  • Banyan Tree
  • Rivera Maya
  • Mayakoba Mexico
  • Banyan Tree Mayakoba
  • Banyan Tree Mexico
  • Mayacoba

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 15 percent of room rate

Optional extras

Breakfast is offered for an extra charge of MXN 50 USD per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 319 USD per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 6 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • Bar/lounge
  • 24-hour room service
  • Barbeque grills
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Indoor pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Children's pool
  • Spa tub
  • Beach towels
  • Beach/pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Meeting rooms
  • Conference space size (feet) - 5622
  • Conference space size (meters) - 522
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Private pool
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Sands - This restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Oriente - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Tamarind - This restaurant serves dinner only. Open daily.

Saffron - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Reflections Pool Bar - This poolside bar serves lunch and light fare. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Sailing on site

Nearby

  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Banyan Tree Mayakoba, Playa del Carmen’s small print

Also known as

  • Banyan Tree Mayakoba Riviera Maya
  • Hotel Riviera Maya
  • Mayakoba Banyan Tree
  • Bayan Tree
  • Banyan Tree
  • Rivera Maya
  • Mayakoba Mexico
  • Banyan Tree Mayakoba
  • Banyan Tree Mexico
  • Mayacoba

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 15 percent of room rate

Optional extras

Breakfast is offered for an extra charge of MXN 50 USD per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 319 USD per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Banyan Tree Mayakoba, Playa del Carmen

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