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Banyan Tree Mayakoba - Playa del Carmen

20.68324, -87.02944
5 stars
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $561 $447
available on 07/01/13
Price Match Guarantee
4.9 115 5

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    Banyan Tree Mayakoba
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    1 room,  2 adults 
    Adults Children
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    Landmarks near Banyan Tree Mayakoba

    • El Camaleon Golf Club Hotels - Playa del Carmen 670 yards
    • Gran Coral Golf Hotels - Akumal 1.8 miles
    • Tres Rios Ecopark Hotels - Playa del Carmen 2.1 miles
    • Playa del Carmen Hotels - Riviera Maya 2.4 miles
    • Guadalupe Church Hotels - Playa del Carmen 3.4 miles
    • All landmarks in Playa del Carmen

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    Overview of Banyan Tree Mayakoba - Playa del Carmen

    Location.
    Banyan Tree Mayakoba sits on a private beach in Playa del Carmen, within easy reach of El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Other attractions in the area include Playa del Carmen Main Beach and Guadalupe Church.

    Resort Features.
    Enjoy a summer holiday at Banyan Tree Mayakoba, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Want a nice, cool drink? Try the beachside bar or one of the resort's other drinking venues including 3 bars/lounges and a beach bar. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle.

    The resort offers 4 restaurants and a coffee shop/café. A complimentary breakfast is served each morning. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. Additional amenities at this 5-star resort include a complimentary children's club, an outdoor pool, and a children's pool. Valet parking is complimentary.

    Guestrooms.
    Rooms feature patios with beach, sea, or garden views. The 107 air-conditioned guestrooms at Banyan Tree Mayakoba include private pools and CD players. Beds have Egyptian cotton sheets, down comforters, and down blankets. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 42-inch flat-screen TVs are equipped with satellite channels, DVD players, and pay movies. Bathrooms offer separate bathtubs and showers with handheld showerheads, and hydromassage showerheads. Bathrooms also include double sinks, bathrobes, and makeup/shaving mirrors. In-room minibars and coffee/tea makers are provided. Additional amenities include safes and complimentary newspapers. Turndown service is offered nightly and housekeeping is available daily.

    Image of Banyan Tree Mayakoba, Playa del Carmen
    4.9 out of 5 Outstanding (115 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Booked 2 days in advance we were upgraded or switched to a villa with a private pool, so whatever we booked the hotel re routes us to a room that was... more comfortable for my husband and me. The food is really great and very delicious. One of the best breakfast buffets I've ever seen by Ariela  from Mexico coty on 05/28/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $447
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Courtyard Private Pool Villa

    Spa Pool Villa

    Townhouse One Bedroom

    Three BR Beach Front Pool Villa-One Bedroom Use

    Garden Private Pool Villa

    Two BR Sunrise Lagoon Pool Villa

    Two BR Sunset Lagoon Pool Villa

    Two Bedroom Estuary Pool Villa

    Beach Front Sunset

    Townhouse

    Three BR Beach Front pool Villa

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Caters to couples
    • Caters to families
    • American Express
    • MasterCard
    • Visa

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Beach/pool umbrellas
    • Garden
    • On private beach
    • Poolside bar
    • Smoke-free property
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • Umbrellas
    • See more facilities
      • 24-hour business center
      • 24-hour health club
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Babysitting or childcare (surcharge)
      • Ballroom(s)
      • Barbecue grill(s)
      • Beach bar
      • Beach shuttle (complimentary)
      • Beach towels
      • Beach umbrellas
      • Children's club (free)
      • Coffee shop or café
      • Computer station
      • Conference center
      • Dial-up Internet access - surcharge
      • Elevator/lift
      • Free guest parking during stay
      • Free valet parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Gift shops or newsstand
      • Golf course on site
      • Luggage storage
      • Meeting facilities size (feet) - 5619
      • Meeting facilities size (meters) - 522
      • Number of bars/lounges 3
      • Number of floors - 1
      • Number of restaurants - 4
      • One meeting/conference room
      • Rooftop terrace
      • Snack bar/deli
      • Supervised childcare/activities (free)
      • Terrace
      • Total number of rooms - 107
      • Tours/ticket assistance
      • Year Built 2009
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Separate dining area
    • Speakerphone
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Beach view
      • CD player
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • Down blanket
      • Down comforter
      • DVD player
      • Egyptian-cotton sheets
      • ESPN
      • Extra towels/bedding in room
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Garden view
      • Hair dryer
      • Handheld showerhead
      • HDTV
      • Hydromassage showerhead
      • Hypo-allergenic bedding available
      • Makeup/shaving mirror
      • Microwave (on request)
      • Minibar
      • Patio
      • Pay movies
      • Pillow menu
      • Premium bedding
      • Private bathroom
      • Private pool
      • Refrigerator (on request)
      • Satellite TV service
      • Sea view
      • Separate bathtub and shower
      • Separate living room
      • Separate sitting area
      • Sewing kit
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Water view
      • Welcome amenities
      • Window opens
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Beauty services
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Free breakfast
      • Free parking
      • Full-service health spa
      • Hair salon
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Secure parking
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Technology helpdesk
    • Technology support staff
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • Banyan Tree Mayakoba is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.
    • The property is a member of the Leading Hotels of the World.

    Dining

    Banyan Tree Mayakoba has 4 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.

    Recreation

    A private beach and a health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, a fitness facility, and a pool.
    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals on site
    • Boat launch nearby
    • Ecotours on site
    • Fishing nearby
    • Golfing on site
    • Golf lessons on site
    • Horse riding/rental nearby
    • Kayaking on site
    • Motor boating nearby
    • Parasailing nearby
    • Running track/path on site
    • Sailing on site
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 14 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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    Banyan Tree Mayakoba Playa del Carmen

    A short guide to Playa del Carmen

    Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • El Camaleon Golf Club - 700 yards

    1.0 - 3.0 mi

    • Gran Coral Golf - 1.8 miles
    • Tres Rios Ecopark - 2.1 miles

    3.0+ mi

    • Guadalupe Church - 3.4 miles
    • Mamitas Beach Club - 4.3 miles
    • Avenida Constituyentes - 4.4 miles
    • Pier Navega - 4.5 miles
    • Nuestra Senora del Carmen Catholic Church - 4.7 miles
    • 28 de Julio Square - 4.8 miles
    • Downtown Playa del Carmen - 4.9 miles
    • Playa Del Carmen Airport (PCM) - 5.3 miles
    • Cozumel Intl. Airport (CZM) - 14 miles
    • Cancun Intl. Airport (CUN) - 27 miles
    • Isla Mujeres Airport (ISJ) - 43 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (115)
    • Business (0)
    • Romance (16)
    • Family (3)
    • Friends (0)
    • Other (96)
    4.9 / 5
    Outstanding

    Score breakdown (from 115 reviews)

    • 5.0
      (106)
    • 4.0
      (8)
    • 3.0
      (1)
    • 2.0
      (0)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.9
    • Service
      4.9
    • Comfort
      4.9
    • Condition
      4.9

    Reviews: Overall

    • < Previous
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    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Perfect gateway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Booked 2 days in advance we were upgraded or switched to a villa with a private pool, so whatever we booked the hotel re routes us to a room that was more comfortable for my husband and me. The food is really great and very delicious. One of the best breakfast buffets I've ever seen
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Ariela
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Outstanding from Experienced High End Traveler"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The Banyan Tree Mayakoba is a truly amazing retreat. My wife and I have stayed at luxury hotels around the world..., Ritz, Relais & Chateau, etc.. The Banyan Tree provides more than just a beautiful place to stay; it provides a luxury experience from beginning to end. Our room was incredible...private entrance, private pool & jacuzzi, separate living […] room. All was gorgeous. We literally could have stayed in our room for the entire weekend (which is an option!). The only 4 on this review is for speed of service. We acknowledge that we are "American" and always in a rush compared to other cultures. It just seemed that we had to wait 5 minutes too long for everything. However, we also recognized that many times the "extra" wait was because the hotel wanted to provide us what we had requested with the highest level of quality. A glass of ice tea...custom brewed as hot tea and then chilled. A paper napkin...folded on a small plate with flower pedals on it. Amazing..., but all we needed was a napkin for a piece of gum (again, American!). Amazing hotel and we will definitely go back. Thank you Banyan Tree for an amazing weekend in paradise! Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Jason & Nikoo
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Complete Luxury and Calm"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place is truly amazing for luxury and as a get-away. We went on our honeymoon and it was like no other resort / hotel I've ever seen. Very secluded, very exotic and impressive. You should be aware that everything at this resort is expensive. All the restaurant options, room service, spa services, etc. If you're willing to spend the money - it's […] worth it, but we were there for 6 nights and wanted at least one day that felt a bit more casual...and it's not really an option. I would recommend it for sure, but just know what you are getting into. It's also not very social. We enjoyed our private time together, but everything about the hotel gives you a sense of seclusion, intimacy and privacy. They don't sit tables next to each other unless they have to, people speak in soft tones and the music is all very zen-like and calm. It's almost like they don't encourage social interaction between guests, we notices that few guests even acknowledge each other like they would normally at a hotel or resort. It was nice if you're looking to get away - but don't expect to make friends at the pool bar. If I had to do it all over again, I might only stay for 4 days and look for another resort that offered a different feel and options. But the Villa is like nothing we've ever experienced and look forward to going back. Read more
    Genuine Expedia guest review
    Other trip
    Mar 11, 2013
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Wonderful resort, excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful hotel - we thoroughly enjoyed our stay here and would absolutely return. The villa was spacious and comfortable and exceeded our high expectations. The service was absolutely fantastic, all staff were warm and friendly and incredibly helpful. We were a bit disappointed with the food at Saffron, but the breakfast buffet was excellent and Sands […] beach club was perfect for lunch (soft shell crab tacos in particular). Recommend trying some more local fare in Playa (Los Aguachiles was enjoyable). Read more
    Genuine Expedia guest review
    Other trip
    Mar 9, 2013
    Andrew
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Came for Honeymoon...best vacation of my life"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Mayakoba area is one of the most beautiful landscapes I have ever seen. Lush, green vegetation all over, crystal clear water in the canals as well as the beach, and spectacular food at all the restaurants. The standout of this resort is the staff. Some of the most friendly and warm people I've ever encountered. Everyone greets you with a smile, […] and everyone goes above & beyond to help you. This is an aspect of every resort I've ever been to that is usually rather inconsistent. You'll have a few very nice people, as well as a few people who don't seem as happy to be there. Banyan Tree Mayakoba is the exception to the norm in this regard. Read more
    Genuine Expedia guest review
    Other trip
    Mar 7, 2013
    John
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "great for couples or families"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff is great as is the food. a bit pricey to eat but delicious. Our villa could use some maintainence but it was very nice overall.
    Genuine Expedia guest review
    Other trip
    Mar 1, 2013
    Patrick
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Service is extraordinary and the room are amongst the best I have ever encountered
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    A lovely getaway with your own personal villa.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "beautuful resort!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    A great resort! We enjoyed our visit and plan to return. There are a lot of families with rambunctious children, so if you're looking for a quiet hotel, prepare for this. A few issues with the buggy service because you are dependant on the staff for transport around this large resort. Your wait might be 5 min and then 25 another. Just depends how busy […] the staff is at the time. I wish they would give an eta, but they don't. The setting is wonderful. The architecture is amazing and the food is unbelievable. For these reasons we would ignore their faults and return. Read more
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    Jesse
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Tranquility and privacy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The design of the villa and courtyard really makes Banyan Tree unique. The common areas of the hotel and restaurants are also beautiful, but many other high end resorts are comparable. It's really the villa and private courtyard that make this resort stellar. You never hear noise from other guests and you have complete privacy.
    Genuine Expedia guest review
    Other trip
    Dec 23, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "great with small kids"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    loved the privacy of the villa. great breakfast, super friendly staff, great with small children
    Genuine Expedia guest review
    Other trip
    Dec 20, 2012
    MATTHIAS
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "excellent hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    really nice hotel, we have wonderful stays in banyan tree mayakoba.
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "great hotel for couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is a sea of tranquility a place for relaxation and is worth every penny
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    roberto
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing hotel and service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An amazing property and wonderful experience. The staff are extremely helpful (a special thank you to Josua pronounced "Ho-sway"). We are planning on returning in a few months.
    Genuine Expedia guest review
    Other trip
    Dec 12, 2012
    Daniel
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "The best vacation!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I spend one weak at Banyan Tree Myakoba. To be honest that was the best vacation . Our villa was beautiful , service was superb and breakfast unbelievable . I can not find any negative comment about this place and we are definitely comming back next year.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Wonderful property!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful property, great spa, gracious people! Definitely would recommend!
    Genuine Expedia guest review
    Other trip
    Nov 24, 2012
    Ann
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Very romantic and private."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience! Spent 4 days in a spa villa. Very private and comfortable. Service and facilities are impeccable.
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    Bill
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "great hotel for couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Not close to the downtown area "about 15 min driving from the fifth Av"
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    Mohammed
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Wonderful hotel for couples."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I had a wonderful experience at this hotel and would highly recommend it to couples who want to get away from everything for a few days.
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    ""This Resort is Spectacular!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have stayed in many hotels in many different locations but this is one that far exceeded our expectations. The attentiveness of the staff and the rooms are spectacular! Our room was a pool villa. That has a private pool, separate covered cabana and a huge room. The golf course called El Camaleon is used for a PGA event and is kept in incredible condition. The […] food is fantastic. Only one small desire is that they kept the Sands Club beach restaurant open for a more casual dinner. We ate at the Fairmont and Rosewood next door and their food is great also. Hotel provides transportation; it's only 5 minutes away. If you want a little R&R in a layed back environment this is the place. Read more
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    Robert
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Relaxing getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing rooms, resort, and service. Private pools are nice but beach and main pool are also beautiful
    Genuine Expedia guest review
    Other trip
    Oct 27, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "2nd honeymoon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very private, staff left you alone when you wanted, but attended to anything as you needed
    Genuine Expedia guest review
    Other trip
    Oct 23, 2012
    skip
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Absolutely magical"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely magical. Everything was beyond my expectations.
    Genuine Expedia guest review
    Other trip
    Oct 10, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was an unforgettable experience for me and my husband. Everything was even better then we expected. We will definitely return to this place again and again :)) Thank you so much for creating such a place!!!!!
    Genuine Expedia guest review
    Other trip
    Sep 27, 2012
    Armine
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing and relaxing hotel!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    By far the most beautiful hotel we've traveled to. The service was outstanding! The food and drinks were amazing! Highly recommended!!
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "One of the best hotels."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel experience. Staff was friendly, attentive & caring. I could not have asked for a better experience. The resort is beautiful with its Asian-Mediterranean mix. The food was outstanding, especially at Saffron. Can't wait to go back again.
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "One word " Paradise""

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best vacation of my life
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2012
    Dmitry
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Treat yourself"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely fantastic for a relaxing break, quiet if you want, great food at all restaurants. Expensive but so worth it
    Genuine Expedia guest review
    Other trip
    Sep 2, 2012
    richap66
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Unbelievable resort. The entire staff was superb, and our experience was amazing. It is a romantic, secluded experience.
    Genuine Expedia guest review
    Other trip
    Aug 26, 2012
    David
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely fantastic
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Leon
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "paradise on earth"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    something everyone should experience. a bike ride in the morning to the beach. a dip in your own pool after you come back. a breakfast that you will adore, organic fruits and first class food. a five star service with absolute respect and courtesy.
    Genuine Expedia guest review
    Other trip
    Aug 8, 2012
    george
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Perfection"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is one of the best hotels anybody can stay at anywhere in the world. My wife and I usually stay at high end hotels like the Ritz Carlton and the Four Seasons. Banyan Tree Mayakoba is in a category of its own. Truly exceptional.
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    Victor
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great hotel for couples"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The experience is unbelievable, the service is amazing, my only suggestion is to room service, it takes more than 30 minutes to get things to the room.
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    Jose
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Over the top service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was awesome! The staffs were so friendly and attentive. We love the pool in our villa, they clean it everyday. The housekeeping is twice a day. It is pricey and get ready to tip around the clock but that's every 5 star hotel, we thought it was definitely worth it.
    Genuine Expedia guest review
    Other trip
    Jul 21, 2012
    Alice
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "As expected and MORE"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The website and reviews from Expedia and Trip Adivsor are spot on. This place is a perfect getaway for couples and families alike. Couples will enjoy the seclusion of their gorgeous rooms and the natural ambiance of the resort. Families will enjoy the main pool and beach area (with an infinity pool). Both pools have food and beverage service. The kids […] will also enjoy the boat and buggy service that is offered. Read more
    Genuine Expedia guest review
    Other trip
    Jul 12, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Great Hotel for Romantic Travel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was excellent!!! The boat to the beach through the jungles and a golf course was a kill!! The Tai restaurant on the lagoon as well as spa with an exceptional service make this hotel more of a six star property!
    Genuine Expedia guest review
    Other trip
    Jul 9, 2012
    Gregory
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Best hotel I've been to yet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Exceeded any and all of our expectations. What a helpful staff, they treat you like you're the only one there
    Genuine Expedia guest review
    Other trip
    Jun 26, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Amazing honeymoon getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was amazing, they were there to do anything and everything that they could to make your stay as perfect as possible. The rooms were also amazing, ours was the most expensive but we felt we were in our very own little paradise. We also received lots of room service late at might and they were great with accommodating us in an expected and timely […] manner. I would love to be able to stay at this resort each year, it felt like home! Read more
    Genuine Expedia guest review
    Other trip
    Jun 24, 2012
    Megan
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Sensual Relaxation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An incredibly peaceful and relaxing hotel. Highly recommend it for those looking to get away and/or enjoy time alone with their special someone.
    Genuine Expedia guest review
    Other trip
    Jun 21, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Outstanding Resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is an outstanding resort that is obviously well managed. The grounds and facilities are top notch, well thought out, and meticulously maintained. The restaurants serve high quality food and you should expect to pay a commensurate price. The staff is extremely friendly and strikes a great balance between professionalism and casualness. I believe […] the staff intuited our desires and crafted an experience to match – I assume all guests receive service somewhat tweaked to their preference while everything is still rooted in what you would expect of a 5-star resort. The spa is brilliant and the massage therapists are very well trained. There is nothing about this resort that is not top notch. I would recommend this resort for couples or families looking for a relaxing and luxurious experience. This is not a high energy resort catering to a late night crowd. It is fit for foodies. The spa, beach, golf course, and miscellaneous amenities are everything you would expect and more. The rooms are beautiful, private, quiet, spacious, and clean. We met other guests from several different countries. Read more
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    Andrew
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "A dream hotel in Playa Del Carmen"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful vacation, wonderful staff, wonderful hotel. We can't wait to go back.
    Genuine Expedia guest review
    Other trip
    May 15, 2012
    EfyNYC
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "The Best of Everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The best hotel I have ever stated in. The villa, the beach, the service, the food, the spa, and the pools were all top notch. Extremely quiet and private. Always felt like we were the only guests at the hotel. If you are looking for a raucous nightlife and mingling with other guests book elsewhere. Although downtown Playa del Carmen is a quick cab […] ride. Would not take younger kids as the pools in the villas are not fenced. Read more
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Book it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great resort! Amazing room, food, spa and service. A bit pricey but worth the splurge.
    Genuine Expedia guest review
    Other trip
    May 9, 2012
    jchef12
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Banyan Tree, Mexico -- LOVED IT!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Go here if you want to get a way from it all and do that in the peaceful lap of luxury. We travel a ton and, while we are not high maintenance, we would have been taken care of had we been. Cannot say enough great things about it: privacy, luxury, easy, beautiful, ... The only down side was the food. We are foodies and liked the expensive place (Tamarind) […] better than Thai food place (Saffron). Saffron was as good as any Thai food place Ive been to in the US. And, for one night, it filled the need. Pictures of the place are accurate. Who has their own private pool anyway? Apparently all the villas. I mean really, who does that these days -- was fantastic! As an aside, a key maneuver was buying the transportation before hand form best day travel -- they were highly efficient and, despite the 2 stops we made before getting to our place, it was worth it. AND, dont waste any time with the people in the airport talking about time shares. I had a little cough/cold and when I started coughing, they became much less interested. It took me a little bit to figure it out that they were not helping me find transportation. Rather, like any place, they were trying to see me something. I know, it was my own fault -- I am a bit too trusting sometimes. Read more
    Genuine Expedia guest review
    Other trip
    May 6, 2012
    tda
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Riviera Maya with the kids"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had an amazing family vacation at the Banyan Tree. My kids loved the day trips they organized to Xplor (ziplining) and Xel Ha (snorkeling). The food and service was stellar. The resort was supposedly at full capacity and hosting the PGA tour, yet still felt serene and private. We loved the friendliness of the staff who quickly learned our names and […] seemed to sense all our needs. Favorite meal Dining al Fresco at Saffron, Beautiful candle lit surroundings with amazing views of the mangroves and resort. Plus some of the best Thai food we have eaten! The breakfast buffet at the Oriente never failed as well. Most special moment, hands down, was the private BBQ we booked at our villa. The meal served on our rooftop patio was perfection and the paper lantern release at the end of the meal was a memory my family will share forever. They asked us to make a wish as we released the lantern and my daughter wished we could come back next year. Thanks for a perfect family vacation. Read more
    Genuine Expedia guest review
    Other trip
    Apr 15, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Beautiful, peaceful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a beautiful property with superb staff. It's quiet, perfect for a romantic trip.
    Genuine Expedia guest review
    Other trip
    Apr 3, 2012
    A Traveller
    US

    Banyan Tree Mayakoba - Playa del Carmen
    5.0 / 5
    Outstanding
    "Beautiful hotel with all the comforts of home!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful accommodations! The bed was very comfortable and the room was spacious. All the employees were very friendly and helpful. I look forward to going back one day! I just wish they offered a complimentary hotel shuttle into Playa del Carmen.
    Genuine Expedia guest review
    Other trip
    Apr 1, 2012
    A Traveller
    US
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      • Banyan Tree Mayakoba - Playa del Carmen
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      • 반얀 트리 마야코바 (Banyan Tree Mayakoba) - 플라야 델 카르멘
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      • バンヤン ツリー マヤコバ (Banyan Tree Mayakoba)
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