Holiday Inn Express San Jose Costa Rica Airport - Alajuela

Stayed here while visiting friends in a nearby town. The staff was extremely kind and helpful. The room was very clean and the bed was comfortable. I slept very well. My only issue was that the "hotel taxi" (shuttle bus service - not the complimentary airport shuttle) that guests can use to get around town was overpriced; however, this is not the hotel's […] fault (but they do promote their service). On the other hand, taking the "hotel taxi" vs. a regular taxi is much safer. Would definitely stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Breakfast was very good, rooms were clean and comfortable.

Genuine Hotels.com guest review

Very nice place and excellent service. Only downside was being under the flightpath but that's to be expected when you book an airport hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The bed was comfortable, the breakfast had fresh fruit, eggs, meat, rice and beans, pastries and the usual American selections, but I liked the fact that they had bagged meals for early flights. The free shuttle to the airport was nice as well as the rental cars and our tour to Tortuguera leaving from the Holiday Inn. The only negative was the lack […] of good dining nearby. Denny's tried to rip us off with extra charges that we insisted the manager remove and the chicken place was OK, but not great. The air conditioning and the other pluses still made it a good choice for us. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a 6am flight, so we were concerned about getting the shuttle early enough. There was no need to worry, as the hotel staff was on top of it. They even had brown-bag breakfasts ready for us. The room was clean, the beds were comfortable, and the staff was very helpful. It was an added bonus to be within walking distance of our car rental (Thrifty […] was right across the parking lot). We also took advantage of the Denny's across the street (which the hotel staff assured us was much better than in the US - they were right). We would definitely stay here again - great airport hotel! Read more

Genuine Hotels.com guest review

Good stay...unfortunate the only choice for food is 2 restaurants in the vicinity and one is a Denny's. On top of the fact they charge $15 for a burger...Yikes!

Genuine Hotels.com guest review

the hotel is clean, comfortable, and close to airport. The normal holiday inn express experience that one would expect.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice place. No complaints.

Genuine Hotels.com guest review

Room was very comfortable and the breakfast was very good. Lots of fresh fruit and choices of hot or cold items. The only reason I stayed here was because of the proximity to the airport and the free shuttle. But I enjoyed my one night there very much.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is very clean and professionally run. It is located very close to the airport so it makes it very convenient when traveling in and out of San Jose

Genuine Expedia guest review

This hotel was EXCELLENT in every respect! The staff was extremely friendly and helpful. Free shuttle service to and from the airport was a great feature. The rooms were very comfortable and well appointed. there was a generous complimentary buffet breakfast. All in all, an excellent experience.

Genuine Hotels.com guest review

I really liked this hotel. Our first night there, the AC was poor, but the next room was great. The staff is exceptionally friendly. The amenities are great. They have scales to weight your bags, current flight status posted, a terrific breakfast, and a nice gift shop. It is kind of pricey, by the time you add in the CR taxes, but you get what you pay […] for.---- Keep in mind, the hotel is located at a very dangerous intersection. According to our rental car company, it is the most dangerous in San Jose. Many lives have been lost there. Once you see it, you'll understand why. I wouldn't avoid the hotel because of that, but please be careful! Read more

Genuine Hotels.com guest review

Hotel was very clean and worth the stay

Genuine Hotels.com guest review

A nice room. The pool was also nice. The people at the front desk were very helpful.

Genuine Expedia guest review

Holiday Inn Express was the perfect choice for the beginning and end of our Costa Rican vacation. Our flight arrived late at night and our return was very early. The shuttle service was prompt, rooms comfortable, car rental agencies very close, breakfast satisfactory. I overheard the desk clerk quoting price to a customer without reservations and Hotel.com […] saved us $70 a night. Read more

Genuine Hotels.com guest review

I came off a mountain with electricity but no hot water, ceiling fan, or air conditioning to this hotel. So this hotel was a welcomed change. They have a Dennys (which is apparently different than American Dennys - I didn't go) right across the street, and a gift shop in the hotel. The staff was very nice and helpful - the kind of staff that obviously […] cares and goes above and beyond to make sure you're comfortable and informed. The room was large, comfortable, and easy to navigate. The tv had a few English channels, the bathroom was large with travel-size goods, air conditioning is available, and it was pretty quiet. The beds were comfortable with plenty of pillows and clean sheets and blankets. Read more

Genuine Expedia guest review

I was in the travel business years ago and traveled extensively. The Holiday Inn Express at the San Jose Airport is one of the best hotels I have ever stayed in! The lobby was lovely; the staff unbelievably friendly, courteous, helpful, and efficient. The room was generously suppliied with linens, shampoo, lotion, and even a hair dryer. And the bed […] was so comfy! Being able to brew a pot of fresh coffee in the comfort of my room and to sit at a comfortable desk to work on my laptop was a big plus! I highly recommend the Holiday Inn Express for anyone, whether travelling for business are leisure, alone or with family! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Fine

Genuine Hotels.com guest review

PERFECT,WI-FI,24HR. SHUTTLE,POOL,EARLY ,EARLY BRKF.BAG

Genuine Hotels.com guest review

Perfect location for catching an early flight. Super friendly staff. Great shuttle service to the airport and at least 3 restaurants in walking diatance.The a/c was a bit noisy and the ventilation in the room was challenging. But everything else was very good.

Genuine Hotels.com guest review

Very clean accommodations and the staff was wonderful.

Genuine Expedia guest review

great stay.. but we had no hot water(warm only)

Genuine Hotels.com guest review

The hotel staff was great. The rooms were comfortable and clean. After a long ride through the countryside, our arrival at he holiday inn was like an oasis. The complimentary breakfast was outstanding and greatly appreciated. Shuttle to airport was on time. It was a smooth transition leaving the country to come home.

Genuine Hotels.com guest review

Perfect and absolutely convenient for a short stay in San Jose. Couldn't be closer to the airport.

Genuine Expedia guest review

excellent shuttle service and breakfast sacked for airport

Genuine Hotels.com guest review

Wonderful hotel with GREAT folks!!! Couple of things missing were an option for Queen size beds and creamers for you coffee in the room.

Genuine Expedia guest review

very friendly and helpful staff, top notch breakfast, prompt shuttles to airport

Genuine Expedia guest review

The Holiday Inn was a great option for a place to stay close to the airport. The frequent shuttle is a big plus.

Genuine Hotels.com guest review

Aside from the crazy traffic getting to the hotel, it was a perfect place to stay before an early morning flight. Thrifty car rental return across the parking lot, decent restaurant an easy walk away, and a lively casino right there, too. Timely and friendly wake up call was appreciated.

Genuine Hotels.com guest review

Very comfortable beds, very clean, excellent wifi, everything worked as expected. They provided a shuttle to the airport.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very close to the airport and walking distance to car rentals.

Genuine Hotels.com guest review

No bad surprises .... Good value for money...

Genuine Hotels.com guest review

This hotel was perfect for staying the night before catching the morning plane - very comfortable room. Only gotcha was that the hotel was busy - the wait to check in in the evening seemed abnormally long, and even a small wait to check out at 4:30 am. The shuttle ride was short, and convenient - every 15 minutes.

Genuine Hotels.com guest review

Great stopover for us on the way in/out of Costa Rica. Traveling with a family of 4 and more or less needed a nice place to sleep/shower and relax on the way in and out of SJO. Totally satisfied our needs with free wifi, free calls to the USA, free airport shuttle, etc. Rooms did not dazzle but we comfy and clean. Don't bump up to the VIP option though...we […] thought this gave more room/sitting area but it simply gives you some free snacks, water and a laptop in the room. Read more

Genuine Hotels.com guest review

We chose this hotel because we were to fly back early am and this was very closs to the airport. We did not want the stress of spending time in getting to the airport with children at 4 in the morning. The staff was friendly and helpful. The shower had good pressure. If you stayed in Eco friendly hotels in Costa Rica you will appreciate it. They had […] fruit and snacks that kids loved. Good coffee. Restaurants and a casino next door. Stress free!! Read more

Genuine Expedia guest review

Just stayed for one night. needed hotel close to airport because of early flight out. Very nice rooms, great staff and super shuttle.Would recommend if you need a place close to the airport.

Genuine Hotels.com guest review

The staff was welcoming, professional and accommodating in every way. They anticipated our every need. Even though our stay was short, they were most gracious with hospitality and service. They provided us with airport paperwork for departing the country to help us once we were checking in at the airport, provided a sack breakfast and had shuttle service […] every 15 minutes from 2:00 am. Who could ask for more!? I must also add, the shower was luxurious and refreshing! Well done! Read more

Genuine Hotels.com guest review

I would have preferred to have a normal shower, rather than a handicapped shower, because all the water spilled all over the bathroom. I wish your hotel had a hot tub. I wish there was a restaurant nearby other than Denny's or the chicken restaurant. Even though I was told that breakfast lasted until 10am, when I came down for breakfast at 9:30am, the […] coffee dispenser was empty; I asked for more coffee, and the lady acted annoyed to have to make more, and asked if I would just drink decaf instead. She should have responded in a more accommodating way. When I asked for directions to Puerto Viejo, the staff directed me through downtown San Jose -- this was the WORST direction ever; it took me a full hour to go a few blocks through downtown. I should have been directed along the highway that avoids downtown. Read more

Genuine Expedia guest review

All and all the stay was ok, just a few hours of rest before a flight. However, I booked a room with a king size bed, and was given a room with 2 doubles. It took until the end of a shower for the water temperature to heat up. the bar across the street was also loud. However, it is close to the airport and has shuttles leaving every 10 minutes. It is […] also very clean and the staff were friendly and helpful. Read more

Genuine Expedia guest review

Everything is great in the hotel, the only thing I suggest is a bigger Gym, also the smell of the rooms are not good, it smells like somebody took out the tennis shoes with smelly socks.

Genuine Expedia guest review