"Good Value for Money"
The hotel is a bit far from city center, but has train and tram stations close by. Grreat breakfast. Not enough English channels on TV. Rooms are a bit small, but great beds. Not the hotel if you want to spend all day in the room.Genuine Expedia guest review
"Great hotel in Berlin!"
A great place to rest while on a vacation, very quite hotel. We would for sure stay again on a return trip to Berlin. The concierge was very helpful in printing out directions for us and helping us with tickets for travel. You will not be disappointed with your stay!Genuine Expedia guest review
"Good hotel, good service but too far"
The hotel had god accomodation, efficient services, good restaurant but the mini bar was not working and they could not fix it during my stay and they knew that because they offered free water as a compensation and did not exchange the room. Nevertheless the most important advice for other tourists is to know that the hotel is really far from any Berlin's […] attractions, you must take a tram, a bus, a taxi or the train to get there. Read moreGenuine Hotels.com guest review
This Hotel is wonderfull must be seeing by every travelersGenuine Expedia guest review
"A Must Stay Hotel"
I stayed 5 days at the hotel and can't think of anything negative to report. The hotel-rooms, lobby, eating areas- were spotless and beautifully appointed. Although it was located a bit outside the center part of Berlin, the tram just outside the front door made a direct trip there every few minutes and there was also a train just across the street […] so getting everywhere was very easy. The breakfast which was included in the price, was a feast!! I have never seen so much food and so many kinds of food at a breakfast buffet. It was all freshly prepared and very tasty. for those leaving very early, there is a continental breakfast in the lobby beginning at 4AM!! One would expect much higher hotel rates for all this. The rooms were so well insulated that I didn't hear anyone in the hallways or in the adjoining rooms which made for a quiet and restful night's sleep. I got sick while I was there and they arranged for a physician to come to see me at the hotel and then called the room to offer any help - tea, bread, etc. That is unusually thoughtful personal service. The reception staff was very friendly and helpful with a good command of English. I will be returning to this hotel and hope you give it a try. Read moreGenuine Hotels.com guest review
We enjoyed our stay at the Andel's Berlin Hotel. The staff was accommodating and the breakfast amazing. It is not located to major attractions or a neighborhood you can explore but is across from the transit.Genuine Hotels.com guest review
"Nice hotel with affordable price."
This is a big, new hotel. It is kept very clean. Subway and tram are just by the hotel. Free breakfast is great.Genuine Expedia guest review
"Super stylie, comfortable hotel."
The hotel is awesome and I'd highly recommend staying here. The rooms are really clean and the bed super comfortable. I had a deluxe room that would be considered a large studio in the US. I stayed for 3 nights and I felt like I was living in an apartment in Berlin, not a tourist in a hotel room. I loved the bathroom - very spacious and super clean. […] I loved the large closet area/space to spread out luggage, clothes... I loved the view of Berlin from the sky bar. I'm usually not a fan of breakfast buffets but I enjoyed their breakfast buffet. It felt more like a restaurant with full service and less like a buffet. I would also recommend the hotel because the staff were all so friendly and helpful - everyone from the front desk staff to bellman to concierge. Read moreGenuine Expedia guest review
Nice large room (deluxe). Area well conected and very convenient for Schipol. However, local area a bit barren. Stains on carpet only downside of room.Genuine Hotels.com guest review
"Andels- December 2014"
Just a few days holiday. The proximity to tram service was a real bonus.Genuine Hotels.com guest review
"Great hotel. Modern, clean, practical and convenient."
Really nice clean and modern hotel with parking and spa. Good breakfast and easy access to public transport. 10min to Alexander Platz. The best is the Sky bar on the 17th floor with 360 views over Berlin.Genuine Hotels.com guest review
"stylish hotel, great spa and excellent service"
Fantastic hotel which I got for a great rate including a very extensive buffet breakfast. The hotel spa and sauna was wonderful after a busy day of sightseeing. Staff could not be more helpful with giving guidance on transport and booking a taxi for me (also quickly changing the room config from twin to king). Wifi is also included and was reliable. The […] only slight down point is that this hotel is a little out of the centre of things, that being said the tram takes 10-15 mins to Alexanderplatz and is right outside the hotel so extremely convenient. You would not find this quality of hotel and service located closer to the heart of things for even twice the price. Read moreGenuine Hotels.com guest review
"Good but not great"
You can definitely hear the trains passing in the night.Genuine Hotels.com guest review
"Great hotel in a lovely City"
This hotel was lovely and the room was really great. There is a tram stop right outside the hotel and the tram into the city only takes around 10/15 minutes. These trams were really frequent and I never had to wait for one. The train station is also right next to the hotel so if getting the S9 train from the airport it only takes 30 minutes. The breakfast […] was great and provided lots of options and the staff were very helpful. The concierge in particular is very helpful when planning trips etc. Would highly recommend and would stay here again when visiting Berlin. Read moreGenuine Hotels.com guest review
Great hotel. Not in the center but there is metro just in front of the hotel so it was not an issue.Genuine Hotels.com guest review
The rooms were great but my biggest gripe was that the reception took long to answer the phoneGenuine Hotels.com guest review
"Beyond anything I could've expected"
This hotel is wonderful. I do not have one bad word. Every member of staff was lovely to both adults and children. The breakfast was to die for. It's was absolutely brilliant. I will be using this company exclusively from now on!!Genuine Hotels.com guest review
"Definitely 4.5 Stars"
Overall the hotel has a very nice look and feel and a modern outlook. Good Value for Money. Places to eat right across the road but would not recommend those places. Hotel is at the Edge of Zone 1. Can get a tram directly to AlexanderPlatz but for that you would have to walk 10 mins. S Bahn is next to the hotel but due to circular track of the lines […] coming into Landsberger Allee, getting to the center of the city might take longer through the S Bahn. Breakfast had good variety. The staff were friendly but generally the reception took a long time to answer phones (i.e. if they did answer phones - which they didnt a few times). Advice: Dont exchange money at the hotel. They charge a much higher rate. Getting around on a taxi is cheap in berlin (as compared to other cities in europe) and there is a taxi stand out side the hotel. Didnt use other hotel facilities so cant comment on that. Read moreGenuine Expedia guest review
"Nice hotel Shame about location"
The hotel itself was stunning with friendly staff fantastic good and good size rooms. However the location was not great surrounded by grafitti and roadworksGenuine Expedia guest review
Andels is a very good hotel, been staying twice now. Staff good and friendley. good breakfastGenuine Expedia guest review
Great room, brilliant breakfast. The room was clean and the bed comfy. The hotel was close to the landsberg allee station and therefore was easy to get to everywhere in Berlin.Genuine Expedia guest review
"Modern hotel near train station"
Good for traveling around the city with a fantastic restaurant & a great bar on the top floorGenuine Expedia guest review
Hotel is a little bit out of main city area, but there is a tram out the front that takes you direct to city. The staff were very helpful. Great breakfast. Found a fantastic Turkish resturant directly across the road from the hotel give it a try and tell them the Aussies sent you!!!,Genuine Expedia guest review
"Excellent East side stay"
Excellent East side hotel, great transport links friendly helpful staff. Breakfast fantastic. Great cocktail lounge is a bonus at the end of the day after quick sauna to relaxGenuine Expedia guest review
"Good hotel. Not too far from the centre."
Very nice hotel, staff are pleasent enough and the room was very modern and clean. Room was a nice size. Close to tram and underground transport.Genuine Expedia guest review
"Very nice hotel close to the city centre"
It is a very nice, clean and luxurious hotel located close to the S-Bahn ring around Berlin. Rooms are modern styled in black/white/grey and lime green. Bathroom fully equipped with separate toilet and shower and bath.Genuine Expedia guest review
Very good optionGenuine Hotels.com guest review
"Smoking preference not honored"
Room was overall very nice. Major problem, however, was that it was a smoking room when the reservation stated it would be non-smoking and that preference was additionally expressed due to breathing difficulties. The room upon arrival was a smoking room. First two staff members at the desk refused to acknowledge that or to do anything about it. Third […] staff member (2 hours later) said they were almost fully booked, but I could try another smoking room to see if that was better. Rather predictably it was not. No real acknowledgement that this was an issue or attempt to accomodate the discrepency in any way. Further, with the notable exception of the last woman, generally rude staff. Read moreGenuine Hotels.com guest review
"Nice new hotel convenient to public transport."
Had a great stay in the Andels hotel. Was very clean and well equipped. Buffet breakfast was pretty good. The only real down side of this hotel was its location, it was a fair way out of the center and there was nothing around it so you couldnt go anywhere for a quick drink or a bite to eat other then the hotel or the burger king arcoss the road. Fortunately […] it was at both a tram and train (S-bahn) station so it was very easy to get into the center or anywhere really in berlin (only about 40 mins to the furthest places, 10-15 mins to Alexander platz). Read moreGenuine Expedia guest review
"Smokers in Wellness area"
We were looking forward to the Wellness area but left quickly because smoking is allowed in the outdoor area of the Wellness area. I complained but they did not want to understand that smoking and Wellness just does not go together. The whole Wellness area was full of smoke.Genuine Expedia guest review
Response by andel's Hotel Berlin Dear guest, thank you for your feedback. We are sorry that we did not meet your expectations. In fact, it was allowed to smoke in the outdoor area. Yet as we’ve taken your feedback into serious consideration, we have decided not to allow smoking in the outdoor relax area of the spa anymore at all. The andel’s Hotel is located in both districts Pankow (Prenzlauer Berg) and Lichtenberg (Fennpfuhl). Thank you for mentioning our free Wi-Fi all over the hotel as well. Of course, we’ve just took multiple measures to ensure reliable WIFI service in all areas. We are looking forward to welcome you back to Berlin. Your andel’s Hotel Berlin Team
"Great hotel for my 6 days in Berlin"
I travelled solo and found this hotel to meet all my needs. I can't fault the hotel or the staff in any way. I would definitely recommend for either a business or leisure trip. Other reviewers have mentioned the location as being a slight issue. I would say that this is absolutely fine as long as you don't mind getting the Tram or S-Bahn into the centre […] / other locations everyday, which I didn't at all! Both are right outside the hotel anyway! Otherwise, you're looking at a fair walk to the main sites or a €10-15 cab ride. Overall, I had a great trip that was enhanced by a great hotel! Read moreGenuine Hotels.com guest review
"A visit to the former East Berlin"
This hotel's situation right next to S-Bahn and Tram stops is ideal. Very easy to reach central Berlin from this hotel, once you take the trouble to learn the basics of city travel by the excellent public transport service. The best way from Tegel to this hotel, we found was to take Bus TXL from the airport to the Alexanderplatz, (terminus) and then […] transfer to Tram M6, (Destination, Riesaerstrasse) getting off seven stops up, at Landsberger Allee. The hotel is right in front of you. DO NOT get off at Landsberger Allee/Petersburgerstrasse, as this is some way short of Andel's Hotel. Buy a Tageskarte from the bus driver (6.70), which will allow you to use all forms of transport in the city. Also, you can use it for the rest of the day, after reaching your hotel. The next day, purchase a Berlin Welcomecard for 25 euros, which allows three days' travel throughout most of the Berlin area. Read moreGenuine Expedia guest review
"Wonderful. Fantastic hotel. Can't wait to go back."
Wonderful stay. Fabulous room. Train/tram station next door. Breakfast couldn't be faulted and the Sky Bar is an added treat!Genuine Expedia guest review
Overall, this is a splendid hotel with a high standard set in all respects. Breakfast was excellent, and given the number of guests the restaurant ran very smoothly. The location is reasonably central, with nearby tram and rail links to the Mitte and other parts of Berlin. Rooms are of a high specification. The only criticism I would have regards the […] free wifi: it was slow and really inadequate in this day and age, whilst faster wifi could have been purchased for an additional fee. I would thoroughly recommend this hotel. Read moreGenuine Hotels.com guest review
We stayed at andel s for 3 nights and it is a great hotel. Stylish, contemporary, staff are very helpful and super breakfast. Great location, very handy for the cheap tram into Alexanderplatz. Highly recommend.Genuine Expedia guest review
"A modern spacious, clean and comfortable hotel."
We had a very pleasant stay in this modern, spacious, very clean hotel. Although situated on the outskirts of Berlin S Bahn trains and the trams run from directly outside the main entrance (tram takes just 15 mins to centre of city). Breakfast was a pleasing experience, well stocked and plenty of choice with friendly staff. As English nationals we drink […] tea rather than coffee. A bit disappointing that there was only ever one 'black tea' bag in the room while there were several coffee. Overall a very enjoyable stay. Read moreGenuine Expedia guest review
"City visit to celebrate husbands 60th birthday"
We chose this hotel as we had previously stayed in an Andels hotel in Krakow so we hoped we would receive the same standard of hotel in Berlin. We were not disappointed. We used the spa and ate breakfast daily. Hotel management bought my husband and I a birthday drink which was a nice touch. Concierge and Reception staff were vey helpful with any questions […] we had. Read moreGenuine Expedia guest review
"Perfect for All"
This is my fourth stay at this outstanding hotel. I have stayed on business and on city breaks, never had any problems and would recommend it to anyone. The staff are wonderful, always pleasant and professional. Excellent transport links to the city and Schoenefeld airport make this a convenient place to stay.Genuine Expedia guest review
Apart from my room which is rather small, the rest of my stay was perfect. The hotel is 30 min walk to Alexandra Place which is very centre to different sites and the hub of buses, trams and underground. Opposite the hotel is a tram station which can take you to either of the airports and that's super convenient. You pay around Euro 2 and you will get […] to the airport in no time! I also very much liked the wellness service there. And the breakfast is super with so many different choices. Enjoy your stay! Read moreGenuine Hotels.com guest review
"Modern and excellent hotel"
Had a great stay here, professional and speedy service. Asked for an iron and this was delivered to the room within half of an hour of asking. Great breakfast buffet - with an excellent mix of cold and hot items.Genuine Expedia guest review
Excellent hotel which is modern. Rooms are a good size and comfortable. Facilities are good. Good soundproofing. Plenty of choice for breakfast. Although situated out of the centre of Berlin it has good transport links, as the station is next to the hotel. Would definitely recommend this hotel. U Bahn and S Bahn are easy to negotiate with the help of […] a map. Read moreGenuine Expedia guest review
"Well sited hotel"
I have used this hotel chain when i worked in lodz in poland. excellent facilities very well presented and comftable. wherever i go i will always try to get the vienna international hotel group.Genuine Expedia guest review
"5 stars all the way"
The hotel was great in every way except for the duvets / quilts which I have to say were the oddest I've ever come across. They did the job but the were extremely lumpy. Even when the beds were newly made up there were very large lumps, bumps and hollows they were laughable. I've still given 5 stars as the buffet breakfast deserves one alone!Genuine Expedia guest review
"Easy to find and great value"
Hotel was very good and there was a warm welcome. I visited for a sales conference and the facilities were excellent. The hotel is great for access from Schonefeld airport with direct rail link almost to front door and short tram ride from the main tourist attractions. Tried the ground floor restaurant Oscars with mixed results. First night the food […] was fabulous and the service attentive after an initial hiccup. Unfortunately the second night I gave up after waiting 45 mins for a cold starter - went across the road to a Mexican restaurant which wasn't bad and much cheaper. Read moreGenuine Expedia guest review
"Nice hotel, but in wrong location"
First impressions were great, massive lobby and loads of (unused) space. It looked as if if this would be replicated elsewhere and from reading some past reviews, previous guests had complained about how long it took to get to the rooms. We were fortunate in being just round the corner from the lifts on the 8th floor. Room was however pitifully small. […] Nice huge bed, everything clean and well appointed, but only 8 hangars and only 2 small shelves in the "wardrobe" Breakfast was very good with lots of choice. Staff very attentive, perhaps a bit too so - when you got up to get something else to eat, when you got back to the table it had been cleared and re-laid! Tram stop opposite and U bahn stop across the road through a subway, so easy to get around Berlin, but the immediate location was a bit grim. Overall an excellent business hotel - one of the best - but not one I would recommend for tourists Read moreGenuine Expedia guest review
"Great hotel; facilities & services"
We had a great long weekend stay & will use hotel again. Hotel breakfast had good options & service was excellent.Genuine Hotels.com guest review
"A pleasant and comfortable stay"
We had a very pleasant weekend in Berlin. The room is very clean and comfortable, with quality fittings. Breakfast is buffet type and offers a good choice, waiting staff showed genuine attentive service. Our room was on the 2nd floor and right next to a busy commuter train line, but we did not find it a problem and barely notice any train passing. There […] are virtually no shops or restaurants close to the hotel. There is a tram stop just outside the hotel and it takes about 20mins into the centre (TV tower area). We bought the Welcome card which gives unlimited travel on all public transport. Read moreGenuine Expedia guest review
"Short excursion to Berlin"
Found this hotel conveniently located for trips to historic sites and the zoo. Substantial breakfast fortified us until dinner and plenty of scope with breakfast from 6am-10.30am. On our itinerary it said check-in was at 3pm but when we went to drop our luggage at 12am we were able to check in to our room instantly. The staff at the hotel were friendly […] and helpful and we enjoyed a really pleasant and comfortable stay. Read moreGenuine Expedia guest review
"Good modern hotel"
Good modern hotel, very clean only downside is the location, its not near many things although has the subway close by. Has a small gym and nice spa which is included in the price so that's a nice perk.Genuine Expedia guest review
"A gem !!"
The hotel is ideally positioned for train/tram links for Schonefeld Airport and central Berlin. Andel's is a very modern, efficient and friendly hotel with attentive staff. The breakfast choices were more than adequate ~ a good start to the day. This hotel is highly recommended.Genuine Expedia guest review
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