I HAD TO STAY IN TOWN SO I COULD MAKE IT TO WORK DURING THE SNOWSTORM. THE ROOM WAS PERFECT SIZED, COMFORTABLE AND VERY WELL PRICED. I WOULD DEFINITELY RECOMMEND THIS HOTEL TO ANYONE! THE LOCATION AND SERVICE WERE BOTH PERFECT. MY ONLY COMMENT IS THAT THE HEATING SYSTEM WAS A BIT CONFUSING. I DID NOT EVER SEEM TO GET THE TEMP RIGHT, BUT THAT MAY BE […] ME. I LOOK FORWARD TO STAYING HERE AGAIN! Read moreGenuine Hotels.com guest review
"one night getaway!"
Great stay! I would recommend this hotel! Friendly and helpful staff. Close to all major trainsGenuine Hotels.com guest review
"decent choice for location if get a discount price"
very nice and helpful staff, convenient location, reasonable pricing. But the rooms were small, not clean in corners. Hotel food good but not kid-friendly and took forever to be served dinner. breakfast was decent and varied buffet so a better choice with small kids. Elevators are WAY over capacity for the volume of travelers, after waiting more than […] ten minutes through five full elevators with our luggage, we finally had to take an "up" elevator just to get on and then ride back down. Worth it for the location and nice staff at the discount price we got; I wouldn't pay full fee for it though. Read moreGenuine Hotels.com guest review
"Business stay in NY"
The stay was very nice, the service about replenish the supplies such as lotions, coffee is not consistent. Otherwise it is very comfortable. The lobby could be a bit more updateGenuine Hotels.com guest review
The hotel is adequate for a business traveler. There was nothing atrocious about it, but nothing extraordinary either. The only downfall was the unfriendly person working at the front desk upon check in. I booked a king size bed on hotels.com as my husband was with me. She tried to say there weren't any available because they oversold and give us a […] room with two twin beds. I had to tell her no, then magically after a few seconds, there was a king room available again. But then under her breath she mumbled something about now having to give a consolation to someone else. Read moreGenuine Hotels.com guest review
Lots to say. The hotel was in a safe area, checkin can get very busy. The rooms where a little outdated but can't complain about the noise. Bathroom seemed clean a spacious for the city standard. Parking can take a toll from pocket to patience. Since you have to deal with another company they are not friendly at all. And their conditions are horrible […] since it goes by every 24hours rate. Cannot pass an extra minute because they will charge for an extra day. Read moreGenuine Hotels.com guest review
Love love the bed and pillows! Front desk was a hit or miss. would stay again!Genuine Hotels.com guest review
my stay was ok but had several problems with hotel. Com. Also I left a robe behind door in hotel room and called to ask if it was turned in and was told to email someone from house keeping I emailed the person and never heard back from them againGenuine Hotels.com guest review
"Do not use this Hotel!!!"
They rated as 4 start hotel. No mini bar, no bath robe. I travel a lot, this hotel no more than 3 stars. Entrance always blocked with dumpsters with dirty bedding. Never ever will stay this Hotel again!Genuine Expedia guest review
I have stayed here a few times. I will continue to do so. They are by far the friendliest and most accomodating team I have encountered at a chain hotel. Rooms are nice, neat, and clean. Hotel itself is the same, but the team sets it apart from others. Great place.Genuine Hotels.com guest review
"Worth the money"
Nice hotel. Good location. Comfortable room with a nice bed and good linens/towels. Quick elevators!!Genuine Hotels.com guest review
The staff of the hotel is really friendly. Location is very good. No need to take taxi in order to get to time square. Macy's, H&M, JC Penny just a few blocks awayGenuine Expedia guest review
"No Trouble at Doubletree"
I got in late and they gave away my reserved King bed. They offered me a 'View Room' of the Empire State Bldg. w/2 Queens for the 1st night then could switch to my king then next two nights. I said OK and they were very helpful to make it as seamless and pleasant as possible. The Empire strikes back, way back in fact, behind another building and peaking […] out from its lackluster facade was the great Queen of architecture herself, but Heh, so wadya expect? a front row seat? It was cool to wake up and look out at an icon of the fountainhead of New York. Location is great to go up or down and around the city. I'd stay there again. TD Read moreGenuine Expedia guest review
Incredible the Hotel, the People, the stand, the location...allá Washington fantastic.Genuine Expedia guest review
The location of this hotel is great. Room is a little small for two people.Genuine Hotels.com guest review
I enjoyed my stay here. The room was very cozy and reasonable for two people. The elevators were super slow and packed so I used the stairs. But overall pretty good hotelGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Nice Hotel but Rooms very Small."
Stayed here while attending a conference. The neighborhood is great. Lots of really good restaurants and close to shopping. Overall it was a good value for the money. The hotel has a very small lobby and 2 small elevators. We had to wait a long time to get down with our bags from the 5th floor. The rooms are very small but adequate. Staff was very […] helpful. Read moreGenuine Hotels.com guest review
The staff was great. The rooms were small, but adequate and nicely furnished.Genuine Expedia guest review
"We got cookies!"
this was a great experience. Stayed here with a couple of friends on our trip for times square on new years eve. Hotel is not too far from times square if you'd like to save a little bit of money and still be near all attractions. Staff were great and we got cookies, always warm, they were the best!Genuine Hotels.com guest review
"Perfect for business trip"
Very nice service, everybody was so kind. The room are smalls but clean and with a confortable bed. The location is great too.Genuine Hotels.com guest review
"Double Tree... Comfy and reasonably priced"
I've stayed there before and as usual very comfortable place with a great staffGenuine Hotels.com guest review
"great value for a great place"
The hotel was central, clean and comfy - can't ask for anything more.Genuine Hotels.com guest review
"Nice hotel close all you want to do in NYC!"
Great, safe, clean location, central to everything. The staff members were great!Genuine Expedia guest review
"clean your bathrooms, service your facility"
went for a weekend getaway MLK weekend jan 2015, hotel only has 2 elevators so had to wait 15 minutesGenuine Expedia guest review
Great and easy location - only a5 minute walk from Penn Station. Hotel staff are very attentive and friendly. Couldn't have been better. Will definitely book here again!Genuine Hotels.com guest review
Came up to New York for my birthday weekend with my boyfriend, the trip went very smoothly. I arrived on Sunday at the hotel around 1pm and they allowed me to check my bags in until 3pm check in which gave me time to walk around. The location is great metros are right near the hotel and the neighborhood seemed very safe cop cars parked on the same block […] with police everywhere. A 4 block walk to Harold square and 15min walk to Times Square. Staff was very friendly and accommodating. Hotel was pretty quite other than your neighbors leaving And coming. Hotel elavator took forever since there was only two. Other than that the hotel is a good place to stay. Read moreGenuine Hotels.com guest review
"nice stay overall"
Friendly staff. Nice room but small. I suppose about average for NYC but maybe a bit smaller. Read the s.f. of comparable hotels when looking.Genuine Hotels.com guest review
"Great value hotel in Chelsea, Manhattan, NYC."
Our family of our spent the weekend in NYC. The hotel is close to the subway. Remember to calculate the cost of parking a car when you book this hotel. Parking is NOT included and neither is breakfast. I would recommend the hotel and location.Genuine Hotels.com guest review
Room was small but not too small especially for NYC. They made a good use of the space and was very clean. Bed was very comfortable with nice pillows. In a good area, close to everything. Lobby area was pretty tight which wasn't a huge ordeal but could get pretty congested when there were multiple people in the lobby.Genuine Hotels.com guest review
"Good NYC Hotel"
Nice, good value for money hotel in NYC. No fancy but clean comfortable, good serviceGenuine Expedia guest review
"Nice, clean hotel"
As always, I enjoy DoubleTree hotels and this hotel is in a great location. Close to subways, major shopping area and lots of restaurants in the vicinity. However, the hotel is a bit below the usual Hilton standard with only two elevators to service all of the hotel guests and service personnel. I was on the 20th floor and it happened more than once […] that as we descended guests were not able to enter the elevator because it was full or contained materials used for house cleaning which prevented guests from entering the elevator. It was extremely cold weather out-of-doors and the dry heat inside the rooms took a bit of getting use to. But that is typical of NYC in the winter. Read moreGenuine Hotels.com guest review
The room was VERY small. However, the staff is AMAZING!! Jimmie at the front desk took such great care in helping with my bill and accommodations. Being greeted when we returned with hot cookies was great as well.Genuine Hotels.com guest review
"Nice, reasonably priced"
This was my first NYC outside mid-town Manhattan, deliberately so, because I wanted a different experience and not in Times Square. It's definitely within walking distance of many attractions, including the theater district and nice restaurants . . . if the weather cooperates.Genuine Expedia guest review
"Hotel close to Fashion District"
Walkable to most everything Fashion District right out the door. If you walk south, you can venture Wall Street area. If you venture north, Rockefeller plaza, Central Park. It is a hike but enjoyable if you people watch and like shoppingGenuine Expedia guest review
Clean hotel Nice staff Great rate Room size is typical nycGenuine Expedia guest review
I had a very relaxing time. The staff was great. My only issue was that upon arrival I was told that the king sized bed I had requested was unavailable and so I was given a room with two double beds. It didn't really bother me much but I had no use for two beds.Genuine Hotels.com guest review
Overall, a nice place...Room was very comfortable..Genuine Hotels.com guest review
"It is really nice"
It was great to stay in this hote;Genuine Hotels.com guest review
The bellmen were amazing.... Truly top notch! The neighborhood was close to Penn Station and Madison Square Garden and pretty central to most things we wanted to do. However, the block it was on was a bit dirty and dark. But you were only a half block away from a busy street with tons of cafes and shops!Genuine Hotels.com guest review
"Double Tree Chelsea a good stay"
Great service, clean rooms.Genuine Hotels.com guest review
"Fun at the DoubleTree, Chelsea"
We had a wonderful time and would probably book there another time.Genuine Hotels.com guest review
"A great time was had by all"
We had a great time.Genuine Hotels.com guest review
"Great location and value"
Nice clean comfortable room, perfect location to go everywhere!Genuine Hotels.com guest review
"Will stay again!"
We were very happy with our room. It was tight but that is probably normal for NYC. The room was clean and modern. We had a view of the Empire State Building we enjoyed and was a nice surprise. The staff was very helpful with our request for a slightly earlier check-in. (Thanks for the warm chocolate chip cookies!) We have already book another stay […] in a few months! Read moreGenuine Hotels.com guest review
Everything about the hotel was wonderful, room was comfortable (albeit a little on the smaller side). The only thing the hotel room was truly lacking was a refrigerator and a microwave. Other than that, a truly enjoyable stay.Genuine Hotels.com guest review
Very nice staff excellent service room was good no issues was very adequate for our needs.Genuine Expedia guest review
"Great hotel for overnight stay in Manhattan"
Checked in 8pm...British tourists were asking endless questions to sole front desk clerk...but once they finished I got checked in asap...had parked in garage across the street...only $25 overnight if you get your parking ticket stamped at the front desk at checkout...went to dinner on Seventh Avenue...several good inexpensive restaurants across from […] FIT...and a Starbucks around the corner for coffee in the AM...easy checkout...British girls must have been sleeping late...LOL...room was spacious for Manhattan...and can't beat the Expedia price of $105...I've paid much more recently in Fort Wayne...Albany NY... Read moreGenuine Expedia guest review
"The location is far from the nice things."
Around the hotel just whole sale of flowers or street products. To be on nice places just over 34th street of under 23rd street.Genuine Expedia guest review
"Not bad for the price."
Not a bad place for the money. A little small, but it is NYC. As others have posted the elevators can be slow. For the price, I couldn't go wrong. Besides, we barely spent anytime in the room as we were off in the city having a blast. The staff was awesome though! Kuddos to them.Genuine Expedia guest review
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