"Would stay again"
The room was clean but the carpet had stains. The internet worked good. No refrigerator or microwave in the room. Centrally located. Breakfast not included. You get what you pay for I guess.Genuine Hotels.com guest review
"A Great Find"
This was a great little hotel really on the N side of Chelsea. Very clean and had probably the most spectacular views I have had from any room I have stayed in in all of NYC. Was lucky to be on an upper floor, looking towards lower Manhattan. The rooms were small, but felt more comfortable than larger ones in the city I've stayed in. There are only […] maybe 8-10 per floor so the elevators while slow, don't have many people to wait for on each one. The pace of the city is close enough, so enjoy the wait. MSG and Penn Station are just around the corner. Many ethnic dining spots nearby. A boutique style hotel. Read moreGenuine Hotels.com guest review
We had a nice stay here. Staff were friendly and helpful and rooms were small but clean and comfortable. Good location 5 block walk to Macys and safe neighborhood to walk around in. I would definitely stay here again.Genuine Hotels.com guest review
"Nice Central Place in NYC"
Very good location with access to any part of Manhattan or easy subway connection to anywhere in NYCGenuine Hotels.com guest review
Great value for money. The rooms are very well equiped and modern and very clean. I can recommend this hotel to anyone.Genuine Hotels.com guest review
"Close to the venue being attended."
It's quite comfortable and convenient. The street where it's located is okay, but piles of trash bags are always there in front of the hotel. The rooms are small and the hallway are narrow. The carpeting in the hallway needs cleaning, it was kind of shocking to see the condition being described as a 4+ hotel compared to the hotels we have stayed before […] in different US states and foreign countries. Maybe it's because of the location, or just being in NY, and hotel prices are just high. Staff are helpful and nice. Read moreGenuine Hotels.com guest review
"perfect for one night"
I stay in the city frequently as I have a long commute and sometimes need to stay for early mtgs, etc. I always book last minute, and have landed in all manner of hotels over the yrs. For the price, I found this to be the perfect for a single night. Nothing fancy, but clean efficient friendly and quiet.Genuine Hotels.com guest review
Very well run and helpful staff...clean modern facility.Genuine Hotels.com guest review
"Close to good shopping"
Hotel well located. Smaller than we expected, but we enjoyed our room. Staff was friendly. They kept mixing up our hotel rate vs what was booked online, but eventually it worked out. The hotel is well located. Very clean. Good amenities. Stong WiFiGenuine Hotels.com guest review
Moderately priced NYC hotels are all generally all mediocre. But this place is better than many. It was generally clean and quiet (for NY). It was hot hot hot when we visited and the A/C in the room kept us cool. However the hallways and elevators were NOT air conditioned. Only 2 elevators for 26 floors so getting to the room was sometimes slow.Genuine Hotels.com guest review
"Nice hotel condition but terrible staff"
The hotel in overall is well located and was clean and comfortable. We have some issues with the toiletries. Housekeeping did not leave toiletries for two days and we ran out for one of the nights. We called the front desk and they took around 1 hour after calling back to provide us with the missing items. I sent a complaint to customer service and […] they apologized and said that a manager was going to contact us. They never contacted us and the next day they left a bunch of shampoo bottles which I considered was rude. The management team from this hotel does not what customer service is. I would not recommend this hotel because of the bad service. Read moreGenuine Expedia guest review
Elevators was slow, but overall enjoyed location and staff.Genuine Hotels.com guest review
"Perfect respite from busy NYC"
I was so happy to climb into the cozy bed after a long day exploring NYC. Everything was perfect.Genuine Hotels.com guest review
It was a good experience to stay in New York the hotel was in a good area close to everything I really like itGenuine Hotels.com guest review
"Great place, great staff"
Very nice hotel and great location. We had a few issues with the room but the maintenance personnel was quick to resolve them. Would definitely stay there again and recommend the hotel.Genuine Hotels.com guest review
Israel provided great, friendly customer service. Quiet, comfortable, and clean.Genuine Expedia guest review
"Good location but very small hotel!!"
Everything is small in this hotel!! Do not match its priceGenuine Expedia guest review
"Close to Penn Station"
GoodGenuine Hotels.com guest review
"Last minute reservation."
I ended up staying at this hotel with my dog and my cat. Overall an ok stay. The two elevators are slow and I found a piece of chocolate candy on the floor in my room. This could have been bad if the dog found it first. The staff is very helpful.Genuine Expedia guest review
The hotel and the location is great. The staff are excellent. The only one thing I did not like was nex door guest had a dog and he or she was barking all night.Genuine Hotels.com guest review
"Reprive in NYC"
Excellent, reasonably priced hotel with good amenities close to to train station. Perfect for a quick over-nighter from Jersey. The warm cookies at check in really pushed it up a notch. We have stayed here before and will stay here again.Genuine Hotels.com guest review
"Good hotel, clean and close to attractions"
I was apprehensive trying to find a hotel in NYC for an affordable price that was clean, safe and in a good location as well had reasonable parking situation. I felt this hotel delivered all the above.Genuine Hotels.com guest review
"Relax and Unwind"
I only stayed for one night, but accommodations were perfect. My room was on the 25th floor and I could see the financial district skyline perfectly. Only rooms available were ones with 2 double beds which I didn't mind. Would have liked to have a king bed but a small sacrifice for a great view! Sheets clean and crisp. great water pressure in the shower. […] Hallways & doorways are narrow too. Read moreGenuine Hotels.com guest review
i loved my stay. as i asked for quiet room they did it even when first they said they cant promise. the room was great and location great!!!Genuine Hotels.com guest review
"Nice clean, comfortable hotel."
The hotel staff was excellent giving us tips on how to save on parking for our car. Our room was clean, bright and comfortable for us. We would stay there again.Genuine Expedia guest review
"Good value, bring a pillow"
Overall... Satisfied with room, price, parking. Terrible pillows lol. Nothing fancy, but it served it's purpose. Staff was very nice.Genuine Hotels.com guest review
"Empire State View - Small Room"
The room was very small. The Empire State Building view on the website was just that...a view. Overall, the stay was satisfactory.Genuine Expedia guest review
"Good for Overnight Stay in Manhattan"
This hotel was a good choice for an overnight stay in NYC after an event. Clean rooms, comfortable bed, friendly staff. Nice view of Empire State Building. Convenient neighborhood. Only drawback was the slow elevator service -no staff elevator- just two for a 27- floor building and one was not operational during part of our stay.Genuine Hotels.com guest review
"Clean and convenient"
Stayed for a long weekend, the staff was great! The cookies were as always too delicious. Neighbors were a little noisy sometimes, but it's the city... Overall, I'd stay here again.Genuine Hotels.com guest review
"Not bad, Not really very good either"
Nice polite staff, decently clean room that was not too dated or rough. That said, we had to repeatedly ask for towels, the TV had a technical issue, and WiFi was spotty at best. On our last day it generally didn't work at all. Room temp control had a very wide swing before the thermostat kicked in the HVAC, so we were alternately sweaty, then cold. […] The wide swings made the room extremely dry too. Overall OK, but just OK. We'll try another hotel next time. Read moreGenuine Hotels.com guest review
"Perfect location: Shopper's Paradise"
The room was comfortable, if a little small, but the view of the Empire State Building more than made up for the smallish room. Loved having coffee in the room and the bellman was fabulous--he deserves a raise!Genuine Hotels.com guest review
Great hotel and I would stay here again. The only problem was that they have 2 elevators for the entire hotel so it takes awhile to get to and from your room if your not close to ground floor.Genuine Hotels.com guest review
"Not a great hotel, but not bad"
The staff was kind a curious when I arrived and they were accommodating when I had a package delivered to my room. The next day I requested for an item to be sent up to my room, I waited 45 minutes before going down to get it myself. I wish there was communication that they wouldn't be able to meet my request. In their defense they were dealing with […] one of the elevators not working and people were trying to check out. Otherwise the room was clean and the hotel met our needs for a night's stay. Read moreGenuine Hotels.com guest review
"Very nice clean hotel in the fashion district ny"
Very friendly staff, rooms are great size for New York standards. Hotel and rooms were clean and well taken care off. The only drawback is the elevator situation. Only two elevators for all guests; so a few minutes wait was the norm but other than that I would greatly recommend this hotelGenuine Expedia guest review
was nice, adequate to the pricingGenuine Hotels.com guest review
Hotel was just what I needed. Rooms are a bit dated, but not too bad. Problem in most Hoteks is noisy neighbors and thin walls.Genuine Hotels.com guest review
"One if best experiences ever"
I cannot comment enough about how great the staff here is.also, room was very clean and modern.such a good stay I wrote to doubletree to compliment them.Genuine Hotels.com guest review
Great hotel to stay with a cat! It was very difficult to find a not only pet-friendly hotel, but cat-friendly. And our experience with DoubleTree was perfect! Staff is friendly and helpful, rooms are clean. Thank you so much!)Genuine Expedia guest review
"Great night. Lovely people"
The staff was incredibly kind and helpful. The neighborhood was quintessential NYC. The oarking garage staff was equally friendly andd helpful. Will absolutely stay here again when we head to the city. Yes, the rooms are small, but it's NY and the soace is tight everywhere but everything else was perfect. Loved the view of the old water towers and Empire […] State building and easy walking distance to everything. Read moreGenuine Hotels.com guest review
"Empire State Building"
My family and I had a wonderful time. The staff was very accommodating, friendly and helpful.Genuine Hotels.com guest review
I guess things went South when the clerk who checked me in couldn't help herself and commented on how I looked different on my picture. It's my physician's job to assess my health, not some 22 year old rude hotel clerk. Room was quite small, but the bed was fine. I wouldn't go back, but if you don't mind small rooms and rude staff, this could be your […] little piece of heaven in Manhattan. Read moreGenuine Expedia guest review
"Can't say enough nice things about staff"
I arrived early in the morning, having packed my daughter's dorm room the night before and crashed on her bunk bed. The front desk staff checked a tremendous amount of luggage and offered to schedule a fedex pickup for the boxes. While they did not have a room yet, (it was 7a.m.) they promised to call as soon as one was available, and offered the business […] center as I had work to do. After breakfast and a trip uptown, I returned to the Hotel ready to inhabit the business center, and when I went to get access, I was told they had a room for me and I could check in. The room was spotless and a decent size for New York. Although next to the elevator, we never heard it during our three day stay, Upon check-out they stored the luggage again (as our flight was not until late) and offered additional warm cookies for our last tour of the city. While not a huge issue for us, if you need to leave in the morning, especially on Monday, plan extra time for the elevators. They are smallish, and there are only 2 for 27 floors. Rest of the time we had no problems. Read moreGenuine Hotels.com guest review
"Nice hotel and location"
Perfect location for us...in walking distance to many attractions but on a quiet street away from hustle and bustle. Close to subway. Clean...nothing fancy but just want we needed!Genuine Expedia guest review
"So close to times Square"
Awesome - my kids loved the cookies!!!!Genuine Hotels.com guest review
"Convenient & centrally Located"
I will stay here again clean room small but for NY understandablely. Loved location all within few blocks of everything you'd want to see. Staff was very hospitable and friendly.Genuine Hotels.com guest review
"For me was the best."
There is parking plase in 50 ft from hotel and you pay only $25 for 24 hrs when you stay at this hotel. Over all I did like it.Hotel is old and rooms are small but very clean.Genuine Hotels.com guest review
Our room was a bit small but since we just stayed for one night that did not bother us. Everything else was great.Genuine Hotels.com guest review
"Perfect location, great hotel"
This hotel was perfect. The location couldn't have been any better for us - close to a couple of subway lines, within a few blocks of Penn Station (for our departure/arrival), and walking distance to many of the things we were doing while in NYC. Additionally, the hotel staff was nothing short of friendly and helpful at every turn and, when we requested […] additional pillows, they promptly showed up at the door. Finally, the place was clean and well maintained. My only complaint was that the elevators seemed to take forever but, if that was the worst of our complaints, then I think the hotel is doing pretty great. The hotel itself is wedged into a little lot on 29th street which isn't the prettiest block in Manhattan but it's pretty common for the side streets and we never felt concerned for our safety. I'd highly recommend staying here. Read moreGenuine Hotels.com guest review
The hotel was in a very convenient location to many restaurants, subway, shopping, and attractions. They had warm cookies for the asking and fruit infused ice water in the lobby. The room was clean and check out was at noon instead of the standard 11 which was nice.Genuine Expedia guest review
"Good Hotel to stay near Time Square"
Good hotel to stay if you want to be near Time Square. However it is crowded and very noisy. Off course it is Manhattan!Genuine Expedia guest review
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