VIK Hotel Arena Blanca-All Inclusive - Punta Cana

They mixed up my rooms and made me move during my stay; i did not have lotion or conditioner in my room and had to buy some, they did not have change for dollars at the front desk, but the beach was very nice.

Genuine Hotels.com guest review

Went to Punta Cana for relaxation in the sun and sea. Probably the best beach in the area, nice white sand, no garbage, plenty of chairs and shade. No boats and no load music on the beach. Food at buffee varied and good tasting but nothing exceptional. The reception/lounge was a good place for a good capucciono or a drink anytime during the day or evening. Rooms […] very clean and well maintained. Read more

Genuine Expedia guest review

Prompt check-in and good food. Casual atmosphere with many families with children. That comes with some crying babies and spoiled brats who the mothers think are wonderful. The beach is nearby and has plenty of chairs for lounging, reading, sleeping or swimming. The front desk called to remind us of the taxi ready to take us to the airport. Very considerate […] and needed since we were unaware of the time change from eastern time. The pool was clean and relaxing. Food was plentiful and a varriety, not just pizza, hamburgers and fries that we have experienced at other resorts for lunch time. Read more

Genuine Expedia guest review

The resort was beautiful! Beach and pool couldn't be more perfect. Room was okay, nothing special at all.

Genuine Expedia guest review

the beach had to be clean constantly. The food could use a little variety. The stores were a little pricey.

Genuine Expedia guest review

So we (myself and my 3-kids – 21, 19, and 17 year old) stayed at this resort the week of 12 Aug 12 (8-days). It was a 30-minute taxi ride from the airport, which was quick considering the roads and local small town areas that we went through. The hotel itself was clean but it had the older outdated feel to it, but teenagers had no idea what it was supposed […] to be like in Dominican Republic; thus for this area it was a good hotel (2 to 2.5 in US standards). The grounds were kept neat and clean at all times as well. The food, was better than expected. Our family is always looking to try something new, and though the looks of the food at times didn’t look that great it always tasted better than expected. They really did have a good chef that made everything taste good every meal and every day. That’s some of the good, the bad was the rooms. They were worse than expected. I thought sharing a room with my son would be that we had two queen size beds. That was not the case, they push two single matrices together to make a big bed. They really were some of the worst matrices I’ve ever slept on. Even the kids had back aches from the beds. We solved that by having an awesome massage a few times. The rates were great at $50 and each of us took advantage of curing our back aches multiple times. The liquor selection is the typical cheap all inclusive liquor that your sick of by the end of the week, but still worth it. Read more

Genuine Expedia guest review

i loved staying there. every staff members were very nice. pools need fixing but is beatiful.one thing i was not happy at all is that this package was that it was not straight flight i slept at the airport it was not fun. on the way back i had to rent at the airport hotel because the horible time we spend going overthere. so please let people know how […] is going to be with long hours waiting for connectios it was bad. next time it will have to be straight flight.and if you do packages for cuba let me know so i could book it with expedia. thank you. Read more

Genuine Expedia guest review

Theres definitely room for imporvement in the quality of the rooms we had flat screen tv and normal size beds, but the AC was not perfect, it was just fine, but besides that the hotel is OK for the money you pay, the pool is great, the staff is super friendly and polite always eager to help,the beach is just superb, no words to describe how great the […] beach is, the gardens are well kept, the bars serve national drinks, the have presidente (beer) and Barcelo, a dominican rum, which i found very good, they do beach parties some nights and every day the night show is different, theres a lor of activities during the day and food 24hrs... I went with my daughter (8yrs old) who had a blast and my Mother, we pretty much had a great time.If you are traveling with kids the hotel is good for you because its not a huge hotel and you can always keep an eye if your child walks to grab a bite or something to drink, the grounds are very safe, the staff at the mini club is friendly and they are always doing some activities with the little ones. Read more

Genuine Expedia guest review

When we arrived, we were not given the queen bed that was requested. Instead, we were given two doubles. Additionally, the air-conditioning was not working upon our arrival. When we reported it, we were told "we're in the process of fixing it." The AC was not fixed during our week long stay. They were also not able to handle simple requests like bringing […] shampoo to the room even after several requests. On a lighter note, the beach was beautiful and they had interesting evening entertainment. Read more

Genuine Expedia guest review

The great part of the hotel was the pool/beach area. The food was ok but during the day there was not enough selection. The rooms were very disappointing. The first thing that hits you when you walk in is the smell of mud. The mini fridge that was in there did not work and the air conditioning barely worked. Also because of the humidity everything that […] is supposed to be silver is rusted. Another HUGE disappointment is that the pools close at 7pm. Its like a ghost town. Another let down is the staff speak very little English so if you don't speak Spanish you will have a very, very difficult time. And last but not least the location is not ideal. Once you are there you can't leave. Not a safe area and very difficult to get from one resort to the other. Overall I would never visit the Dominican again. You can get the same tropical weather in the Florida Keys for a lot less hassle. Read more

Genuine Expedia guest review

Easy to get to the pool from the room. To get to the beach from the restaurant. Big enough for a family. For small children you have every entertainment available. So you and your wife can enjoy a couple of hours alone. The offer of adult entertainment is pretty similar to others resorts. The beach White Sands, so far, the best beach in Bavaro/Punta […] Cana. Read more

Genuine Expedia guest review

Hotel appearance on the outside looks a bit drab but the cleanliness was excellent. They can use updating on the bedspreads and curtains.

Genuine Expedia guest review

OK Value for money but certainly nothing special. The beach was quite windy but the pool area was well protected. Fodd was only OK.

Genuine Expedia guest review

There was no thermostat for a/c, when we called they came up , but nothing changed, bed was very hard, pillows were plastic and flat, cable tv offered lots of channels, but the picture was terrible on a smaal old tv

Genuine Expedia guest review

Front desk services were impolite, useless, scammers. Avoid this hotel. Rooms were clean and okay. Food was fresh and okay. Simple things do not work at this hotel. Try getting a towel during the day. Try finding a snack at the snack bar. Ask at the front desk to use the tennis court. Customer service is not apparent at this hotel. Unless you like […] being abused, avoid this hotel. Read more

Genuine Expedia guest review

The Hotel messed up our reservation & had to wait 2 hours to get a standard room. We had a ocean view confirmed. Sammuel, mgr on duty, was rude & not very cordial. Later he said the hoted screwed up but was quite arrogant about it. They said we would be credited the difference.

Genuine Hotels.com guest review

You get what you pay for, cheap food, cheap spirits, cheap service. For the same price you can get better hotels in the area.

Genuine Hotels.com guest review

Lovely hotel and staff, very good selection of food, some of rooms older than others but cleaned every day and supplied with bottled water, miles of beach to walk along with plenty of activies which are pushed by reps, make sure you take insect repellent, we had problem with insect bites on feet. Prefer American dollars.

Genuine Expedia guest review

VIK Hotel is a beautiful Hotel. We had a room on the 1st Floor right accross the beach. The Pools are very nice. Food is good. Entertainment is ok. Service can be better. My TV was not working properly and it took them a day to come and fix it. First night we found a couple of hairs in the bed. Drinks (like in so many reviews I read) they are not good. […] Soda was ok, not as sweet as the Hotel we stayed in Puerto Plata. But I believe that some people as long as its included, they eat and drink anything. The beach at the hotel (Bavaro) is gorgeous!! Read more

Genuine Expedia guest review

The room was clean, people at the front desk was okay. Hot water in the shower room wasn't a problem and the beach was beautiful. The food was okay, not great, a lot of fried food, the waiters very respectful. What i hate about this hotel is the fact that they allowed a lot of vendors on the property day and night to sell products, after awhile it felt […] like an harrasment, we hated going to the dining hall because that would mean bypassing a lot of vendors, it didn't matter how often they see you, they still chase after a sell. Also, don't waste your time with the time share, it's expensive and if you are broke or have other plans, it's not worth it. The lack activities on the premises, the friday and saturday night show was the best, mamajuana is the drink of choice or the beer. There wasn't a problem finding seats on the beach, the club on the premise wasn't great at all, they lack variety. The bartender on the calypso bar was very nice and helpful. I wouldn't stay there again because of the vendors and lack of activities. Read more

Genuine Expedia guest review

food need defintly a upgrade specially at the buffet!!!!!

Genuine Expedia guest review

It was better than I expected. The room was clean, but sparse. The food was great. The people were nice, and the beach is great. The beds were hard as had read in other reviews, but who cares. I liked the place and I'd go back. I think it was a great value. I liked the size of the place. It was big enough, but not giant. I felt very comfortable letting […] my kids wander around the place. Read more

Genuine Expedia guest review

Slow service combined with not freindly staff.

Genuine Expedia guest review

The hotel was not bad but i was disappointed that you had to pay extra for the a la cart resturants. hot tub was cold

Genuine Expedia guest review

Upon arrival they couldn't find my name in their paperwork, because they don't use computers for such thing as reservation. It took well over 20minutes, because they were also helping other guests with questions-no lines! The room was of a decent size, but definitely needs updating. The walls are stained with dead bugs. Bathroom door have windows in […] it, so if you're not traveling with family member it could be a problem. The toilet in my room decided to overflow, which took over an hour to get fixed and even longer to get cleaned. I checked in on Monday and my room has not been cleaned thru Friday when I requested it be switched. The maids will come to your room in the morning and take all your towels, leaving you with nothing. You'll get them back around 4p.m or they might forget and you will need to go to reception for them. The hotel is full of our fellow Canadian neighbors that don't really care that you're there to relax and sleep sometimes at night. Out of 10nights of my stay, there wasn't one that was quite. Rooms have paper thin walls and you can hear people next door as if they were by your side. Restaurants serve same food 7days a week. You might considering going on a diet upon arrival! They also look more like diners and not restaurants. Never a clean table to seat at, and never enough silverwear to eat with! By the time you get those two you're disgusting dinner will be cold! You'll wake up daily saying: The beach is beautiful! It truly is! Read more

Genuine Expedia guest review

This hotel was great for the money the was paid. Nothing to complain about...and yet nothing to rave about. The hotel grounds were very well kept. The food.....well honestly...unless you get some REAL Dominican home cooking from one of the locals homes, just about all of the food in all of these hotels taste about the same...bulk...somewhat flavorless […] cooking...unless you go to a 5 star hotel. There are vendors there selling you things and they seem pushy, but I just looked at it as people trying to make money to live. Yes they are interrupting your vacation but again...for the inexpensive price...saying no while walking away didn't hurt me. Pool was clean...entertainment was great and entertaining as always. Check-out was hassle free. I was there for only three days. Could I have stayed longer? Not really. I got what I paid for and I was good. Would I go again or recommend this hotel? Yes...if I or the person I would recommend was on a budget and needed to get away for awhile. I did hear some guest complaining...actually quite a few...but in listening, I think that they set their expectations too high for this hotel. Great hotel...but you get what you a for. All in all I had a GREAT time with the people I was with and the VIK Hotel made the atmosphere enjoyable to be shared with them. A little advice....you might want to learn a little Spanish...it helps...they do treat you friendlier if you at least try to speak their language. Read more

Genuine Hotels.com guest review

The hotel is outdated, not renovated and its shows. Rooms A/C does not work properly, bathrooms small and pain start to peel off the walls. Very poor selection of food and alcohol. The pool does not have a swim up bar and at the bottom of the pool the paint is peeling off. Not enough service staff at the central buffet area. One good thing is the beach. […] Always clean, enough space for everyone and plenty of shade. Read more

Genuine Expedia guest review

lovely people..bad animation!

Genuine Expedia guest review

5 star vacation

Genuine Expedia guest review

I would not go back. Hotel is full of vendors chasing you for money. Hotel is profiting from it. Not happy. I would not go back

Genuine Expedia guest review

go to another place.wait two hour for the room after check in.the toilet has to be replaced,a/c no work good,the bed hard as e rock.i pre piad the transport from the hotel to the airport an the contact person never show up for a week.the buffet is ok.on the weekend the hotel is full of locals they take all the pool chair.and be ready to make line for […] drinks and snaks.the beach is beutifull. Read more

Genuine Expedia guest review

The resort as a whole was nice with a beautiful beach, adequate pools, and comfortable public areas. Rooms were dismal. No decor, not beachfront 9not even beach view) as promised. Tiny flat screen TV which barely covered the massive hole in the wall behind it. Two worn out towels, and no way of getting more, no ironing board, had to pay extra for safe. […] Beach was stunning but filled with kids. Very European feel as it was packed with Europeans and S. Americans, which added a great party element esp. since World Cup was going on. Night time entertainment was truly a treat. Food was ok at best, but wife and I both got food poisoning on last day, which may the plane ride home a lot of fun. If you take excursions, plan on being on the bus for at least an hour while they pick everyone else up at the nicer hotels where you wish you had stayed. Upon check out there was 1 person to help, while 6 others stood around and stared at her, saying "she's got the only computer that can help you!" Read more

Genuine Expedia guest review

the staff at this hotel is wonderful they make yu feel so comfortable and relaxed but the hotel needs a little updating need some eleltrical work but other than thatits good for the money would go back and will recomend it to others

Genuine Expedia guest review

The staff at this hotel was amazing. We had a favorite bartender, named Felix, that we tipped on our first day and he took good care of us. Drinks are not as strong as at a bar in at home but you can have as many as you want! He even set us up with some coconuts with straws from one of the gardeners! Other staff we met included Obama and Joel, who were […] front desk staff that set us up with a room change upon request (we had reserved a family-style room, but decided that it was too large and far away from the ocean, so they moved us to a new, smaller room on the ocean front!), and Frankie, who was our bellman for the room change. They were all very friendly and funny and happy to answer all of our questions. The maid service was great (they even folded our underwear if it was left on the bed), and they put our toothbrushes into cups so that they would not be left on the counter. We managed to get umbrellas on the beach every day, even though we did not get down there until about 8:30 or 9. The towel service/sporting people were very nice-as advertised, you can take a kayak, snorkel, or go on a guided hobie cat as part of what is included. We did not do any additional tours. The beach was gorgeous, and in our opinion the best section of all the resorts. Food was decent-though not what you would get at an expensive restaurant, there were plenty of choices and the buffet was clean. The sit-down restaurants were good. The grounds and pool were well-kept and clean. Read more

Genuine Expedia guest review

Perfect for the person who is on a budget however if you are high maintenance, I would look elsewhere. We should have checked to see if the hotel had an elevator because everyday several times a day we would have to climb three flights of stairs to get to our room. The overall grounds of the hotel are beautiful and well kept. The rooms are okay but […] had a musty smell to them. The website says nothing about a dress code so we were disappointed to know that we could not eat in the Italian restaurant while we were there, we had only brought sandals. The staff is usually great however we were approached by people trying to push their new hotel. The beach was fantastic and had a lot of things to do at no cost or low cost. The overall vacation was pretty good. Read more

Genuine Expedia guest review

I just can say that I love it!!!

Genuine Expedia guest review

The service was great, the food fantastic. Quiet at night and fun during the day. Gorgeous beach. May is a rainy season, but the rain does not last long. Very hot and pretty humid. The locals told me that the best time is during our Winter season.

Genuine Expedia guest review

Good points Grounds and pool area are very attractive with many sun loungers provided here and also on the fantastic adjoining beach. Rooms are spacious and airy, and the eventual sea-view room we were allocated (block 5) was clean and had a superb view directly overlooking the beach through the palm trees to the turquoise sea beyond. Food was plentiful […] and we found it best to eat in the buffet rather than the other restaurants, where there was a huge choice. Not so good points:- On arriving at the hotel after a long journey, found that the sea-view room which I had booked was unavailable for the first night and this was only rectified after several trips to the reception desk the following day. Personally found reception staff to be a little too laid-back bordering inattentive. Rooms could be sooo much better. The 'delux' room we had for the first night, despite its more recent and modern decor, had a very 'slapdash finish to the paintwork/tiling. The sea-view room was tired looking with an ill-fitting balcony door which let in water after torrential rain. After one days excursion and leaving the hotel grounds, realised that there is nothing much to see/do within walking distance of hotel. - However as this was a one weeks holiday of R&R for us, it suited our needs. One last point - save some US$ for the airport where they charge $20 per person on leaving. ($10 each on entry as well!!!) To sum up see the title. Read more

Genuine Expedia guest review

VIK HOtel Blanca was a very nice resort. Food was plentiful, staff was very friendly. Very nice place to relax.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Já estive em punta cana em outro hotel, que era bem melhor que esse.Mas,escolhi este que não gostei muito, a comida é péssima, o pessoal de atendimento (garçon, camareiras são ótimos. Já a recepção tem muito que aprender. Esperei quase tres horas pelo meu apto.Não recomendo.

Genuine Hotels.com guest review

lamentablemente mi estancia en su hotel no fue muy agradable, en virtud a la perdida o robo en mi habitacion de 220 $, una cadena de plata, una cadena de cuero de poco valor, varios cintillos de mi hija y un audifono de telefono blackberry, ustedes realizaron una supuesta investigacion que no finalizo en nada, deben tener un poco mas de control de supervision […] de las camareras que arreglan las habitaciones para evitar este tipo de incovenientes, a parte de todo esto, la alimentacion no es muy buena, las camareras al arreglar las habitaciones no cambian las toallas, tomen estas criticas constructivas para mejorar su calidad en la estancia de las personas en su hotel, gracias, espero que publiquen este comentario porque no estoy ni insultando ni blasfemiando de nadie, solo sugiriendo que mejoren Read more

Genuine Hotels.com guest review

Excelente estancia en el Hotel, personal extraordinario.-Incomodidad de traslado a otros lugarese interés (los traslados son muy caros)

Genuine Hotels.com guest review

O serviço do hotel deixou muito a desejar. Comida do buffet repetitiva, a la carte nada demais. O Guest service é pouco solicito. O que vale a pena no hotel é a sua localização no trecho mais limpo, sem algas, da praia.

Genuine Hotels.com guest review

todo muy bien, el servicio, la limpieza, la comida, pero hay 3 cuestiones que debo mencionar, el servicio de wifi, deberia estar incluido en el hotel, y no que te lo cobren por 15 minutos, siendo de 4 estrellas, eso tendria que estar incluido. falto musica en la playa privada del hotel, solo ponian cuando daban las clases de baile con el equipo de animacion. la […] discoteca tenndria que tener musica para bailar, escuchar, musica latina, o propia del lugar, bachata, merengue, reggeton etc.. no solo musica electronica imposible de bailar ni escuchar, malisima la musica de la disco todas las noches. Read more

Genuine Hotels.com guest review

O atendimento é ótimo. A praia é linda. Fui com minha esposa e minha filha de 8 meses, e não faltou nada para elas nunca. Punta Cana não é uma cidade, é uma vila, por isso não tem nada fora do hotel, e para se deslocar para o centro só de taxi. Mas isso ocorre em todos os hotéis. A comida é boa. A piscina também. Recomendo muitíssimo.

Genuine Hotels.com guest review

TRES BON HOTEL

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bonjour, je souhaite signaler plusieurs bons et mauvais points de cet hotel: Bons points: - Disponibilité, qualité et sympathie du personnel de tous les services (Accueil, Ménage, Animateurs, barmen...) - Situation de l'hotel, bien situé - Le restaurant "La Estrella del Mar" - Diversité et sympathie des clients (très peu de Francais, très bien) - […] Accueil général - Le service Plongée est sérieux et pas cher (59$ pour une plongée) par rapport aux hotels voisins - Les bars (il faut quand même demander pour plus d'alcool en général) Mauvais points: - Alpagés le 1er jour pour souscrire à une arnaque au Cayena Beach Club: Payer maintenant 2000$, payer 20000$ sur 60mois pour payer ensuite 30 semaines de vacances à 479$/semaine... - Connexion internet très lente - Pas vraiment un club pour faire la fête entre jeunes (beaucoup de temps morts sans animations, pas de musique ou d'animation sur la plage) - L'impression d'être pris pour des banques perpétuellement (obligé de prendre un taxi à 40$, alors qu'on s'est arrangé à 15$ à l'extérieur de l'hotel) - Mauvaises informations dan le but de consommer leur Tours à des prix exorbitants (on s'est arrangé avec des locaux) - Problème de climatisation dans la chambre - Pas d'eau chaude - Ma serviette personnelle perdue - Vétusté générale (mobilier, entretien de la piscine) - Qualité de la nourriture (le Snack à éviter absolument) - Animation quasi inexistante le soir (un spectacle entre 21h et 22h, la discotheque ouvrant à 23h) - Tours d'excursion très décevants (ressemble plus à des arnaques à acheter à prix fort dans des shops que des réélles découvertes de la Rép Dom) Read more

Genuine Hotels.com guest review

We stayed three nights at Arena Blanca and really enjoyed our visit. The place was a paradise with great beach and nice pool area. Food buffet was excellent and especially breakfast and dinner were great. Also internet computers worked well even they were a bit slow. The only real minus comes from really pushy activity salesmen who try to sell you something […] all the time. Beware also that on your first day the salesmen in front of the breakfast buffet try to take you to a private presentation for vacation club memberhip. Also the nightlife was totally dead (May) but we didn't go there for the nightlife after all. All in all, a very nice place to stay! Read more

Genuine Hotels.com guest review