All hotels in Capri, Italy
1 room, 2 adults
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Via Provinciale Marina Grande 191CapriNA80073Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 62 reviews)

  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Room
    Great room
  • Food
    Food is all right
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2.0 / 5Fair
"No where near 5 star rating experience"
Nice facilities near beach but staff could not possibly be less accommodating and borderline unprofessional. The electricity the first night was out - had to repeatedly ask staff for assistance. Also asked upon check-in for an additional night's stay.. Staff told us a room at a lower quality was available and was told any upgrades would be communicated.. On the next day, we followed up with receptionist, and was given rate and was told no issues with the additional night's stay.. On the morning of our room switch, we were told our room was no longer available without any prior notice. 5 star rating is beyond comprehendible. Would never recommend this hotel to anyone. Service at the Best Western Syrene (3 star rating - where we luckily found availability) trumped the staff and service we experienced at the Villa Marina.
Genuine Expedia guest review
Other trip Sep 5, 2015
Rob
US
5.0 / 5Outstanding
"distance to main town"
The hotel is not so close to the main town but the hotel offers a free shuttle there and back with a fair schedule. Defiantly not an issue!
Genuine Expedia guest review
Other trip Aug 17, 2015
shirly
US
5.0 / 5Outstanding
"Capri Holiday"
Relaxing couple retreat
Genuine Hotels.com guest review
3 night romance trip Jul 21, 2015
A Traveler
US
4.0 / 5Excellent
"Very pretty boutique hotel."
Went there with two other couples and had a great time. Hotel is very clean and would recommend it very strongly. My room was not very large but it was value for money. Would love to return
Genuine Expedia guest review
Other trip Jul 13, 2015
Kevin
US
5.0 / 5Outstanding
"An Incredible Treat!"
Staying at Villa Marina was a stunning experience -- don't do Capri as a day-trip from the Amalfi Caost or Naples, stay at Villa Marina and really experience this amazingly beautiful island. The hotel itself is done in mix of modern "spa" style and traditional Italian; it is a gorgeous getaway. The rooms are big and bright, each one named after an artist or a person of importance to Capri. The grounds are perfect -- everything is quiet and relaxing, but comfortable and accessible. The breakfasts are astounding, and served in an outdoor area with a great view of the water. The staff here was remarkable, especially Leslie: she gave us great tips for getting around the island, recommended fantastic places to eat in both Capri Town and Anacapri, and arranged for an amazing boat trip around the island and to the Grotto Azzura. Everything about this place and its people - everything - is the best you can imagine.
Genuine Expedia guest review
Other trip Jun 6, 2015
Joe
US
4.0 / 5Excellent
"Chill out place"
RELAXING time,great breakfast.Great views over mari,na grande'.Enjoyed pool but its on the small size so do not expect to do anything other than cool off,
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Capri Excursion"
Incredible! Staff was great and wouldn't let you lift a finger, the hotel was beautiful and the setting picturesque.
Genuine Hotels.com guest review
2 night romance trip May 14, 2015
Nicole
US
5.0 / 5Outstanding
"The best hotel in Capri"
They best views and greatest customer experience. The rooms were very spacious. The staff was outstanding. The meals were out of this world.
Genuine Expedia guest review
Other trip May 6, 2015
J C
US
5.0 / 5Outstanding
"piece of paradize"
wonderful everything, from the location close to the marina , to the wonderful view , to the amazing room and the friendly staff.the Hotel has elegant decor, the spa was amazing, very relaxing and the front desk staff were very helpful in direction and restaurant. the shuttle to the hotel and city center was good too.
Genuine Hotels.com guest review
4 night romance trip Sep 30, 2014
Hassan
US
5.0 / 5Outstanding
"Very nice"
I recommend this hotel to my family and friends it was very nice to stay and relax
Genuine Expedia guest review
Other trip Sep 9, 2014
abdulla
US
4.0 / 5Excellent
The Villa Marina Capri Hotel & Spa is a beautiful, nicely decorated and peaceful property. The staff is friendly overall. You need to drive to go to downtown Capri but the hotel offer free shuttle service most of the day and it is a fairly short ride. My fiancee and I reserved the indoor pool, jacuzzi and hammam for 2 hours and enjoyed a massage in the gardens. That is definitely a very unique experience, however the massages are less than average. The only real negative point is the price. We had probably one of the best rooms, however, although I am an aficionado of 5 star boutique hotels, the price of the room at the Villa Marina is outrageous. We had a great time but for close to USD 1,000 a night I would expect (much) more from the room. A great place to stay though if you're visiting with the person you love and love a quiet and peaceful place.
Genuine Venere guest review
Other trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"A wonderful luxury experience"
The staff was SO attentive and knowledgabale about the island. Conveniently located. A refuge for the busyness of Capris. Mix of honeymoners (lucky kids) and gentlemn and ladies. Small number of rooms (22 I think) and high saff to guest ratio made it intimately comfortable. After a few days you could have mixed with everyone. Incredible grounds and amenity rich environment. Definitely will come back for more.and reccomednd to our friends.
Genuine Expedia guest review
Other trip Jun 28, 2014
Jim
US
5.0 / 5Outstanding
"Nice hotel and very very good service"
The hotel is well located, very convenient shuttle to Piazzeta and Port.
Genuine Expedia guest review
Other trip Jun 24, 2014
A Traveler
US
5.0 / 5Outstanding
"impeccable service"
Everything about this hotel was great. Unfortunately the weather was a little cold so I wish the room was warmer and that the showers would go 1-2 notches warmer. Besides from this everything was just amazing.
Genuine Hotels.com guest review
2 night trip May 27, 2014
Ken
US
3.0 / 5Good
"Hotel close to the harbor"
I booked this hotel as it was the best price in the generally over-priced area of Capri (which I will probabaly never visit again given the dissapointment of the blue grotto, price for value and endless tourists). The hotel's location is close to the harbor, hence I don't think they would get too many clients without their free shuttle van service to the center of town (20Euros in regular taxi - if the driver refuses to use the meter which they did several times during our stay). The hotel amenities reminded me of IKEA furniture and not a 5 star quality and our room had no view. Moreover, the small pool is dissappointing and breakfast is very generic, at best. The good part of this stay was that the room was OK for the price that you pay (I believe it was 400USD) and all the employees were super nice and attentive.
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Amazing hotel boutique hotel very amazing views"
We stayed here for a couple nights as our second leg of our honeymoon definitely would come back again amazing rooms they upgraded us to a suite and treated us amazing and definitely a 5 star hotel.
Genuine Expedia guest review
Other trip Jun 30, 2013
A Traveler
US
4.0 / 5Excellent
"great place, some issues need improvement"
This is a nice 5 star hotel; the pros: great views of the marina grande and bay of naples, rooms are of decent size, breakfast included and is excellent; also dinner experience was absolutely great, food tastes heavenly here; beds are fairly comfortable, there is free wifi; walkable to marina grande. Cons: the shuttle van operates on a schedule and at times you may have to wait for it, though not very long. It would have been best if it operated on demand for such a hotel, since 4 star hotels in the area have vans that operate on demand; heating may be an issue here, even though it was end of May when we went there, weather has not been warm; for some reason, their A/C/heating unit couldn't get any warm air even after our request; the thermostat doesn't work if you want to set it up higher. For a 5 star hotel, I expect them to have heating and A/C options available 365 days a year and not having to call the front desk multiple times. A big miss for a 5 star hotel.
Genuine Expedia guest review
Other trip Jun 4, 2013
Dan
US

The following English reviews were posted by hotel guests from other countries:

2.0 / 5Fair
"Totally overpriced. Not 5 star experience at all."
This was the one big night of honeymoon & cost a fortune but sadly the experience was hugely disappointing. Several issues with the room and the service weren't addressed and which the hotel quite frankly didn't appear to care: - Both fridges weren't working. - TV was advertised with cable channels but didn't work in the bedroom, only on the TV in the other room (and then not all channels worked) - Bathroom bin broken - Pool in our suite was dirty and had cobwebs all around the stairs - clearly hadn't been cleaned recently. - No phone in our bedroom, only downstairs - Breakfast advertised from 8am, but when we arrived at 8am things weren't ready and we didn't get a coffee or hot food until almost 8.30am, and even then the coffee was cold. We were there for just one night so before check out I quietly spoke to one of the ladies on reception and detailed all of these issues, she sounded apologetic. Given the string of issues & the fact that it was our honeymoon, I thought at check out it would be right for them to reduce the cost of my wife's massage the previous day. I was told that they couldn't do that. I asked to speak to the manager and she said she'd already spoken to the manager and there would be no discount. We had paid over $1000 AUD for one night plus 250 EUROs in extras, yet the manager didn't feel it right to come out and speak to me or offer any discount. The service was totally unacceptable. This hotel not 5 star. My advice, don't waste your money here.
Genuine Expedia guest review
Other trip Sep 21, 2015
Damian
AU
3.0 / 5Good
"A bit "up itself""
Whilst the quality, location, cleanliness and aesthetics of the hotel are fantastic, it falls down due to what we felt to be a pretentious and style over substance approach. There are some glaring things that people need to be aware of. For example, I don't expect to pay nearly 600 euro per night to include breakfast but the. Have to pay a supplement for an omelette or toast of 9 euros!! Nor do unthinkably is reasonable or fair to charge 10€ for a bottle of beer!!!!!! Be warned, the hotel is very very expensive. The pool is small but very clean and well presented. The bath in the room is huge and a real feature. We felt the place lacked atmosphere all round, just 22 rooms and while quiet and feeling empty may suit some, for us it lacked a welcoming feel. The menus seem limited so you will probably eat out as well. The taxi / shuttle service is great and very useful. Overall i wasn't knocked out by Capri which also adds to the overall feeling if the hotel and would prefer Sorrento all day long.
Genuine Hotels.com guest review
3 night romance trip Sep 10, 2015
alex
GB
4.0 / 5Excellent
"Good but not luxury, remember this when you book."
Not a luxury hotel but good one, staff are very helpful Very expensive for its level but this is Capri Close to grand marina and lemon tree restaurant , pool area is tiny if you are up for it. 2 main negatives: on Sunday 9am the cleaners made a lot of noise in corridors looking for cleaning stuff etc. on restaurant they said ceasar salad but have not ceasar dressing just Mayo ....not cool.
Genuine Hotels.com guest review
3 night romance trip Aug 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent - Best of Capri"
Great People - Great Hotel
Genuine Hotels.com guest review
3 night romance trip Jul 3, 2015
Lutz
ZA
5.0 / 5Outstanding
"Beautiful hotel in a beautiful location!"
Beautiful hotel with stunning views of the bay. The staff were so friendly and helpful and made our stay all the more enjoyable.
Genuine Expedia guest review
Other trip Jun 20, 2015
Jen
GB
5.0 / 5Outstanding
"Beautiful hotel"
Wonderful hotel with very service-oriented staff. Helpful in every way and made our entire stay relaxing. Rooms and hotel are extremely clean. Shuttle service is fantastic.
Genuine Hotels.com guest review
2 night trip Sep 29, 2014
CLC
CA
3.0 / 5Good
"Boutique hotel - needs more experience"
Need to rely on hotel shuttles and taxis to get around as walking is difficult. Hotel has a very empty feel to it as it is very large but with only 22 rooms. We were put in a room with a wall as a view and no balcony. Most of the hotel staff were very helpful but check in took an awfully long time and it took them 3 attempts to deliver the correct luggage to our room.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"AMAZING HOTEL!!!"
I HAVE STAYED in lots of hotesl around the world and this hotel was just perfect and loved it - cant wait to go back
Genuine Hotels.com guest review
4 night trip Aug 21, 2014
A Traveler
GB
4.0 / 5Excellent
"Charming boutique hotel"
The Villa Marina Capri is a very charming boutique hotel. The room was spacious and clean and the service was great. They have some music bands coming the evenings and we particularly enjoyed having a drink listening to the band and admiring the view on the Marina.Everything was great in the hotel, the only downside was when we had to pay for the rooms. They added some fantasy surcharge on the minibar and made us pay the hotel room twice (one through hotels.com one when we did the check-out). We recommend to be really careful with them on this subject.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
Christian C.
GB
5.0 / 5Outstanding
"Beautiful Hotel - Best service ever experienced"
Fantastic boutique hotel located overlooking Capri Marina. Very private garden with some great places to relax without noticing others around. Roberto at reception was phenomenal and a great help in booking dinner and even upgraded us to a Seaview Suite - simply stunning. HIGHLY RECOMMEND THIS HOTEL
Genuine Hotels.com guest review
1 night romance trip Jun 29, 2014
Krish L
GB
5.0 / 5Outstanding
"A wonderful hotel on the idyllic island of Capri"
A perfect independent luxury hotel. Superb quality in all aspects. Great views over the Bay of Naples. What really made it special was the great service from all the staff: ideas on what to do, where to go, bookings for the best tables at Capri's many excellent restaurants, the friendly always-available shuttle service to the town, the great spa...a perfect holiday and I look forward to returning!
Genuine Expedia guest review
Other trip May 26, 2014
Simon
GB
4.0 / 5Excellent
"VILLA MARINA"
THE ROOM WAS SMALLER THAN THE BATHROOM. THE FAUCETS WERE UNCOMFORTABLE TO TURN ON AND OFF. COMPLIMENTARY BREAKFAST WAS OK, HOWEVER COFFEE HAD TO BE BROUGHT FROM THE KITCHEN WHICH WAS ABOUT 30 METERES FROM THE EATING AEA AND TOOK SOME TIME TO ARRIVE
Genuine Hotels.com guest review
3 night trip May 9, 2014
MORRIS ROUAH
IE
5.0 / 5Outstanding
"Great Hotel"
Great hotel, very expensive but the level of service is reflected in the price.
Genuine Hotels.com guest review
4 night trip Apr 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Outstanding"
Luxury, close enough to the port, with regular shuttles to capri included. Amazing hotel, can't wait to come back for our anniversary.
Genuine Expedia guest review
Other trip Sep 24, 2013
Chris
GB
4.0 / 5Excellent
"Spectacular views!"
The room was great, the breakfast delicious, the only problem was the atitude with the hotel employees except for the shuttle driver.they have a shuttle that pics you up in the marina so be sure to call them before you arrive, dont take a taxi they drive like crazy. Be sure to visit anacapri too it is the best view in the whole island.
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2013
Oscare
MX
5.0 / 5Outstanding
"looking forward to our next stay at Villa Marina"
We thought we'd treat ourselves by booking a room at Villa Marina, after seeing it listed as 1 of the top 25 hotels recommended on Trip Advisor. We were not disappointed. THE GOOD: close to Marina Grande, so much so you can reach it on foot (5-10 min walk when alighting from the boat). Very professional staff & discreet presence, so you can really feel at home. Regular hotel shuttle service to/from Capri. We booked with a discounted rate through Hotels.com, so got 1 of the smallest rooms, with no sea view. Loved it all the same: great interior design, sizeable terrace, with a power socket & excellent WiFi connection. THE VERY GOOD: Wonderful view over the bay (marina, Vesuvio, Napoli). Cleverly arranged garden, allowing guests to always find a corner for themselves on 1 of the outdoor sofas/hammocks/deck chairs. The wellness centre. Free on the day of your arrival. Thoroughly recommend allowing some time for this! THE NOT SO PERFECT: a matter of personal taste, but the music, which you can hear from all outside areas (pool, garden, restaurant) sounded like lift music, playing cover versions of overly popular songs. Ziqu (hotel's restaurant): good food, but no surprises. We dined at Villa Crespi (2 Michelin stars near Lake Orta) earlier this year, where they serve you a meal you will never forget for the same price. Then again, prices are on average 20-30% higher around the Amalfi Coast, so this is more to do with having the right expectations when booking a table.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2013
Linda
GB

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Localização"
Hotel super gostoso, só que longe do centro. Para quem gosta de estar no meio de onde tudo acontece não é o lugar ideal, por mais que hotel ofereça transfer você fica preso a horários definidos e ele é bem fora de mão , vc depende de condução para qualquer coisa. Taxi é caro e Capri não é o lugar ideal para alugar um carro. O certo épegar um hotel bem localizado no centrinho da ilha e circular à pé ou de barco.
Genuine Hotels.com guest review
2 night trip Sep 6, 2015
andrea m s c
BR
4.0 / 5Excellent
"Localização"
O hotel é bom limpo e bem conservado. Tudo é novo. Só a localização deixa muito a desejar. É fora de mão pra tudo e vc depende inteiramente do transfer do hotel, que tem horário. Para quem gosta de facilidades com ficar no centro das coisa , bem localizado este hotel não é uma boa opção.
Genuine Hotels.com guest review
2 night romance trip Sep 6, 2015
Andrea m s c
BR
5.0 / 5Outstanding
"最高のホテルです。"
海が見渡せるジュニアスイートを2つ取り、家族5人で4泊宿泊しました。部屋も十分な広さがあり、お風呂も大きく(驚くほど!)快適に過ごすことができました。また、スタッフもとても親切で、居心地の良さをよりアップしています。朝食を取るためなどに部屋を出るとすぐ整えられ、いつ戻ってもきれいになっています。ホテルには小さいプールもありますが、ホテルからマリーナまで歩いて行けるので、息子たちはバスタオルを持ち海に泳ぎに行きました。また、私たちはホテルのスタッフに勧められ、ホテルの庭で、海を眼下に見下ろしながら夕食を取りましたが、景色といい、雰囲気といい、食事といい、最高のディナーとなりました。本当に素敵で居心地の良いホテルです。また、必ず宿泊したいと思います。
Genuine Expedia guest review
Other trip Jul 9, 2015
milan
JP
5.0 / 5Outstanding
"Surpreendente"
Ficamos num quarto enorme, super confortável. O hotel é uma delicia, pena que não aproveitamos tanto quanto gostaríamos. Super tranquilo e silencioso. Staff super atencioso (Leslie principalmente), faz tudo para agradar o hospede e conseguir tudo o que precisam. Excelente localização !
Genuine Hotels.com guest review
3 night trip with friends Jun 8, 2015
Cristina
BR
5.0 / 5Outstanding
Hôtel splendide Personnel impeccable avec une mention spéciale à Carolina et Salvator !! A refaire !!
Genuine Expedia guest review
Other trip Jun 17, 2015
Sandrine
FR
5.0 / 5Outstanding
"Capri muito bom!"
Excelente Hotel! Ótima opção em Capri!
Genuine Hotels.com guest review
7 night romance trip Jun 2, 2015
Renzo
BR
4.0 / 5Excellent
"Beaitiful and cozy hotel"
Very relaxing room with a big bath tub. Just I wish we had a small sofa place Next time I would like to stay at a room with ocean view where probably the balcony can be used for it. Shuttle (sometimes a bike-like car) is useful without any stress. Especially the couples can enjoy most. Why not 5 is no sofa area in a room and also mosquitos we found in a room every night. Other than the two points, fabulous place!
Genuine Expedia guest review
Other trip May 9, 2015
Komari
JP
4.0 / 5Excellent
"Hotel a capri"
Emplacement agréable, vue sur la mer et le port de capri. Personnel dont Gina particulièrement se démarquait.
Genuine Expedia guest review
Other trip Oct 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"Es war sehr schön alles hat gepasst!"
Es war sehr schön alles hat gepasst! Service super, Lage super!
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
DE
2.0 / 5Fair
Excellent ,hotel tres design mais avec du charme . Personnel tres attentionné .
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
A Traveler
FR
5.0 / 5Outstanding
"Hotel maravilhoso!"
Realmente um 5 estrelas com atendimento atencioso, transfer pro centro e pra marina, tudo perfeito!
Genuine Hotels.com guest review
3 night trip with friends Jun 23, 2014
A Traveler
BR
1.0 / 5Poor
"Letti comodi, camera ampia, personale gentilissimo"
perfetto, come anniversario di matrimonio non potevamo pretendere di meglio. Servizio del personale a completa disposizione in tutto e per tutto. Gestito da personale giovane e molto competente. Raccomandiamo soprattutto a persone e coppie giovani. Bell'ambiente.
Genuine Hotels.com guest review
3 night romance trip Jun 19, 2014
A Traveler
IT
5.0 / 5Outstanding
"Ottimo Hotel per chi desidera rilassarsi"
completa disponibilità dell'hotel a venirci a prendere al porto, ci fanno accomodare per un aperitivo di benvenuto in attesa di consegnarci la stanza, appena pronti ci hanno accompagnati in centro con il servizio navetta. Durante la nostra assenza si è provveduto al riassetto della stanza. Il giorno successivo personale sempre disponibile per ogni nostra minima richiesta. Tutto straordinariamente bene.
Genuine Expedia guest review
Other trip Jun 17, 2014
Luigi
IT
5.0 / 5Outstanding
"Emplacement exceptionnel"
Je reve deja de retourner a cet hotel ! Le personnel etait tres accueillant, l'hotel etait impeccable, les jardins sont magnifiques ! Nous avons obtenu un upgrade dans une suite avec un balcon immense donnant sur la baie de Napoli et Vesuse ! Un lit king size super confortable et s'ouvrant sur une porte patio ayant une vue sur la baie ! L'hotel possede une navette pour aller a la piazza a toutes les heures. Le petit-dej etait savoureux et beaucoup de varietes. Nous recommandons fortement cet hotel.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2013
Jean et Dominique
CA
5.0 / 5Outstanding
"Literie hors du commun"
Un endroit magique avec un jardin merveilleux. La literie est tout simplement la plus confortable que je n'ai jamais connue! Le SPA est d'une qualité et hygiène parfaite.
Genuine Hotels.com guest review
2 night family trip Sep 28, 2013
Gérard
CH
5.0 / 5Outstanding
"Great place to stay in Capri, with a SPA!"
Perfect place for a romantic weekend! Hotel offers: shuttle from/to port and center, small SPA that can be reserved for private time, fantastic pool with a view, great restaurant and excellent service and courtesy of the staff
Genuine Expedia guest review
Other trip Sep 21, 2013
A Traveler
IT
3.0 / 5Good
"Week end romantico"
L'albergo è molto bello, è una villa immersa in un bellissimo giardino ben curato e affacciato sul mare di Marina Grande. C'è molta cura dei particolari, ma talvolta superficialità negli stessi. La colazione non è all'altezza di un 5 stelle, l'offerta è limitata e le quantità disponibili scarse. Abbiamo fatto presente che che il phon funzionava male ed il frigo non raffreddava le bevande, ma nulla è cambiato nel corso del soggiorno.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
IT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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