"Nice hotel for 1 day trip"
We had a one night stay so my daughter could visit Iowa State University. Everything during our stay was great! If my daughter decides to go to Iowa State we will definitely stay again.Genuine Expedia guest review
Only wish what is included with the regular breakfast buffet was explained a little clearer.Genuine Hotels.com guest review
"Hilton, Ames, Iowa"
Great location for visit to Iowa State. Beautiful Lobby, cordial staff at breakfast. Room was clean and met expectations. Would stay there again next time in Ames.Genuine Expedia guest review
Hotel staff were very helpful and responsive. Breakfast service was easy to use and very good.Genuine Expedia guest review
"College visit to Iowa State"
The rooms were amazing. Comfortable beds, clean, plenty of room. They need a different brand of coffee for the rooms, it wasn't strong enough. That was my only complaint! (0:Genuine Expedia guest review
"Good value in Ames, Iowa"
We stay in Ames a lot. We find, for the price this is their best value. A little more than some hotels but cleaner, safer, and more comfortable and close to ISU.Genuine Hotels.com guest review
Just okay. Nothing special. Pool smaller than expected, but it was fine. Only real complaint was breakfast. Hotels.com website stated that breakfast was complimentary. After we ate, I found out it was $10.95 per person! Part of the reason that we decided on this hotel over others was for the free breakfast. Luckily they did not charge for the kids, […] so it worked out okay, but it was a disappointment. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"A nice hotel, but a bit pricey."
We dislike having a duvet, rather than blankets. The breakfast offerings were varied and delicious, but not hot enough. It seemed expensive, as did our room rate. There were only day old USA Today newspapers, none for the weekend. I liked: hot coffee in the lobby in the evening. Uncrowded lobby and easy elevators. Close to our relatives and the un […] iversity. Read moreGenuine Expedia guest review
"Comfortable for business travel."
Clean and comfortable. The restaurant and small bar were nice to grab a bite or a drink after a long day.Genuine Expedia guest review
"Great hotel for families."
Great hotel. Courteous staff. Lack of complimentary breakfast is the only downside.Genuine Expedia guest review
"Run down and smoky. Amenities not all working."
Room was smelling of smoke and the hotel was run down. The hot tub wasn't working and they wouldn't let me change hotels even though it was a big reason I booked the room for a few days. Just felt gross.Genuine Expedia guest review
great staff!Genuine Hotels.com guest review
"Good Family Hotel"
Good experience need to include a continental breakfastGenuine Expedia guest review
"Great for a family"
The cleaning staff was great and the bartender Ali was excellent, she was great and effecient.Genuine Expedia guest review
"A great stay!"
Not in the most exciting location (on the outskirts of the university area), but a clean, friendly, well-kept hotel. Easy drive to campus. Pool was clean. Had a great experience, would absolutely stay again.Genuine Hotels.com guest review
"Bad experience. Doesn't deserve to be a Hilton"
This hotel is not up to the Hilton chain standards. The room wasn't clean: - One trash bin still had garbage from previous guests, and not just a little bit. It was full of empty candy bar packages and wraps. - The toilet bowl was dirty. It had traces from previous use. Disgusting. The beds are not comfortable. They have the comfort selection system, […] but it doesn't really make a difference. Bed linen look cheap, low quality. And they feel the same. Read moreGenuine Expedia guest review
We have stayed here many times. Always great service. Very friendly. Clean and comfortable rooms. Would highly recommend.Genuine Expedia guest review
We had an awesome stay and the room, staff, and hotel were great. I definitly recommend staying here.Genuine Hotels.com guest review
"No need to stay here"
Restaurant was either closed or offered food typical of a Hampton Inn. Room was cleaned at 7:30pm the first night. Hilton honors upgrade put us into a handicapped room. Skip the hotel but if you have to stay there go to HyVee for a fresh (and cheaper) breakfast, order in from one of the multitudes of restaurants in the area, and don't expect typical […] Hilton quality service. Read moreGenuine Hotels.com guest review
It is a nice hotel to stay in when we visit college students and go to the games. It is conveniently located and a up to date clean hotel. We were slightly disappointed in our room during this visit. The room was not as clean as it usually is and our heater was as loud as an airliner in our room and kicked in every 20 minutes. A restful sleep was d […] ifficult. Read moreGenuine Expedia guest review
"little trouble checking in"
Couldn't check in until after 5PM and then couldn't get the type of room I requested when making the reservation. Staff was helpful as they could be but obviously reservations need a little help.Genuine Hotels.com guest review
"Great Place To Stay"
This is my 3rd stay at the Hilton Garden Inn Ames. The hotel is very clean and very well run. The staff is always courteous and accommodating. Job Well Done!Genuine Hotels.com guest review
Nice rooms and loved the pool and workout room! Thanks!Genuine Hotels.com guest review
Staff were unloading tables and chairs off the elevator at 10:00 pm. They were holding a discussion right outside our room on the second floor. Do not get a room near the elevator if you stay in this facility.Genuine Hotels.com guest review
Very comfortable nights stay, morning breakfast was hella delicious. Very good location I thought, Would recommend this hotel to anyone staying in Ames Iowa.Genuine Hotels.com guest review
We have stayed in this hotel several times. It is clean and convenient. We will stay here again!Genuine Expedia guest review
"Avoid Room 108"
This a standard Hilton Garden and meets the level of quality that you would expect at any of them. However, specifically avoid rooms around 107-110 as they are directly across from the ice machine and fitness/pool area, which means higher traffic, kids and the ice machine dumping ice. It can get a little loud.Genuine Hotels.com guest review
"Nice hotel, housekeeping forgot us."
The overall hotel stay was very nice. My husband and I, alumni of ISU, came with some friends for a football game. We were relatively close to the campus and field, which was nice. The beds were very comfortable, the bathrooms were nice as well. The only downside is that somehow in our 2-night stay we never had housekeeping come and take out the trash, […] make-up the beds, change towels, etc. Kind of expected and kind of disappointing for a hotel that was nice otherwise. Also, the bar didn't open until 5, which for vacationing adults visiting their old college was a bit of a disappointment. However, a convenience store is right next door with plenty of other options. Read moreGenuine Expedia guest review
"Nice stay but priced a bit high"
We've stayed here a couple of times. The restaurant service and food were much better this time. Very nice hotel. Only thing I'd change is the price. Seems a bit high priced relative to other hotels in Ames.Genuine Hotels.com guest review
"Good Four-Night Stay"
Good place to stay in Ames. Nice rooms excellent staff well-maintained facility with a good location on the west side of town near ISU.Genuine Expedia guest review
"Good for business travelers"
The location of the hotel is good and it's probably the newest hotel in the area. The staff was very friendly. They have a nice little restaurant and bar on the first floor. I had breakfast there one morning and it was good. The rooms are very spacious and they provide two TV's (one in the bedroom and one in the living room. There were some cleanliness […] issues. The pillows on the sofa were dirty, some of the towels had stains, the caulking around the tub wasn't very clean, etc. Also, the bed is like a rock - very uncomfortable. However, if you're just in town for a couple of days, it's not bad. The staff is very friendly and the public areas of the hotel are kept pretty clean. Read moreGenuine Hotels.com guest review
"A nice place for the weekend"
The staff was very freeindly at checking and anytime was passed through the lobby. Even offered cookies and bottled water.The hotel is on the west end of Ames where there isn't a lot going on, but it is just off the highway and still close to campus. Not a lot of places to eat nearby, but Ames isn't that big.Genuine Hotels.com guest review
"Fantastic place to launch a new college freshman"
We loved it. The only issue was temperature, too hot without the air, too cold with it on. This is an outstanding and well run property.Genuine Expedia guest review
Quiet location, away from traffic and noise and easy access to interstate. Small but very workable workout room, could use a large fan for air circulation. Inexpensive breakfast but healthy. Staff very helpful and attentive to your request. Freshly baked cookies was a nice treat though they didn't last long.Genuine Expedia guest review
I've been to this hotel before and have always had great service. It is a clean, well maintained hotel. Thnk you!!! I will be back when I'm in the area.Genuine Hotels.com guest review
"Worked well for me"
I was in town for a wedding and it was just a couple miles from the wedding. Nice accomodations although the "adjustable bed" didn't adjust. Still very comfortable.Genuine Hotels.com guest review
Very nice for the price will stay again. Room was quiet and cleanGenuine Expedia guest review
I was disappointed they only left 2 shower towels after cleaning room when there was clearly 3 they picked up and i registered my room for 2 adults and a child. After housekeeping was in our room i found the coffee pouch in the middle of the floor thanks for cleansing the coffee pot and leaving more coffee but i not impressed when i found the used one […] on the floor. We were in town for soccer tournament and after being out side in the heat all day went to check in to our room and had to wait 40 min and that was us even coming to check in after 3 which is check in Time i understand things run late but i would hope knowing what the event was why all these people were in town and the heat our children were in it would have been nice to get to our room. Not sure i will be choosing this hotel again for the money i spent just not that impressed Read moreGenuine Hotels.com guest review
"Friendly Staff, Beautiful rooms."
I was rudely awakened by the neighboring room at 7am, i'm sure you can imagine why. The walls were way built way too thin! Otherwise it was an enjoyable stay, the lounge was nice and so was the staff.Genuine Hotels.com guest review
the overall hotel is nice and well kept. however, we had our children with and when using the swimming pool had to go to the front desk every time to ask for towels as there were none in the pool area. the last time we swam, none were brought, someone went into the workout room and took towels from there just so people could dry off.Genuine Hotels.com guest review
"Trip to Ames"
The beds were very hard. Even though the beds had the ability to soften or get harder. We had our turned be be as soft as possible, and it still gave me a headache. We were able to check in early, which we really appreciated. All the staff we met or interacted with were very nice. The room was clean, and the service was excellent. The pool is kind of […] small, but without many guests, our kids had a great time. The bathroom was clean, with the exceptions of the shower that contained mildow around the edges. We will stay there again, as we like the location and price. Read moreGenuine Expedia guest review
"Worst smelling room ever"
It was the worst smelling room I've ever had. Requested to be moved to another room but they refused.Genuine Expedia guest review
My group arrived six hours early to the 3pm check in time. The hostes kindly let us keep our luggage in their back room while we were at an all day event.Genuine Expedia guest review
There were potato chips in the chair in the room - so made me wonder what else was not clean. Only 1 bar of soap - so we had to share it with the shower. One day they did not give us a bath mat either. We booked this a long time ago for a king bed, they did not have one when we arrivedGenuine Hotels.com guest review
This hotel is clean, comfortable and decorated nicely. Great location.Genuine Expedia guest review
"Outstanding for campus visit"
The hotel was really great. The only problem was a non-working exhaust fan but that was no big deal. It has adjustable beds and the pool and hot tub were great. The breakfast buffet isn't a bad deal at 10 dollars for all you can eat. I would stay again when I am headed that way.Genuine Hotels.com guest review
"skip the restaurant"
Hotel was great. Nice, clean and seemed newer than others we've stayed at in the area. My big recommendation.... avoid the small restaurant off the lobby. They are extremely slow. We tried them for breakfast and waited 40 minutes for simple hot meals. Came back that evening and waited over 30 minutes for appetizers. The waiters were very friendly and […] apologetic, even gave us complimentary drinks, but what a disappointment to have such slow service and mediocre quality food. Definitely stay there, avoid the food. Read moreGenuine Hotels.com guest review
"Nice, but a bit noisy"
Rooms are great, pool and work out area are great. Night management could do a better job of keeping guests quiet. There was a group of high school students and they were noisy till way past midnight and again by 5:30am.Genuine Hotels.com guest review
"Great time had by all"
Easy to check in. Staff were very helpful. Room was well kept. Overall, we spent a pleasant night at this hotel.Genuine Expedia guest review
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