The Bluebell Hotel - Neath

A few steps from the train station. Modern, attractive, and pleasant in every way.

Genuine Expedia guest review

This was an incredible find in southern Wales and well worth the short drive out of the way to stay here!! There was much thought put into all the details, comfort and design that went into the rooms, lobby and restaurant. The rooms were plush, elegant, and very comfortable with great amenities. The restaurant was FABULOUS and all staff was welcoming […] and wonderful. Definitely a great place to stay!! Read more

Genuine Hotels.com guest review

There is a small underground free parking but its tight and will only take 3 cars. Overall, excellent hotel, freindly staff and good resuarant

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Would stay again.

Genuine Hotels.com guest review

Stayed for 3 nights and would definitely stay again. The rooms are to a decent standard.B&B rate great value. Breakfast was good(very slow service one morning) but overall would reccomend

Genuine Hotels.com guest review

The room was very well planned, tasteful and spacious - much more individual than the usual business hotel. Very friendly and helpful staff. Breakfast in the morning was excellent - our only slight problem was that each breakfast was cooked to order. It wasn't that busy, but by the time we had waited for 7 beautifully prepared breakfasts to be cooked […] for those in front of us, we had waited 25mins for ours. On a business trip when you HAVE to be somewhere by a certain time, this was making us a bit nervous that we would be late. The chef could perhaps prepare 2 or 3 at once? Having said that, we would definately stay again - just get to the breakfast room a little earlier another time! Read more

Genuine Hotels.com guest review

Excellent hotel, very good rooms. Carparking a bit limited. Would recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was very clean and included all the usual amenities. In addition the bar and restaurant are excellent serving good food. Will definitely stay again.

Genuine Hotels.com guest review

A very pleasant experience. Apart from a misunderstanding by reception we received a 7am alarm call on xmas morning. Visiting relations were very impressed, although local did not realise the high standards of the hotel.

Genuine Expedia guest review

After reading reviews i had high hopes but was not bowled over. Parking is terrible not their fault but I wouldn't have been happy if i had an expensive car. TV is room is ok size but only had signal 50% of the time. Bed was ok to sleep in but pillows were too soft and couldn't get comfy enough to watch TV from the bed. Overall its good value if you […] want a bed to sleep in near the train station but as a base for a weekend away wales has much better to offer. Read more

Genuine Hotels.com guest review

The deal via Expedia was excellent value for money. The room was in excellent order but the windowsill and glass shelving in the en-suite was covered in dust. Nevertheless the bed was comfortable and furnishings luxurious and otherwise the room was clean and tidy. Service in the restaurant was mediocre but the biggest disappointment was being served […] instant decaff coffee in a sachet after dinner and being charged full price. I would return to the hotel but would avoid the restaurant. Read more

Genuine Expedia guest review

Very comfortable and numerous free conveniences: Wi-fi, full hot breakfast, secured car park and good attention by staff. Neath also has a very interesting daily farmer's market that is not at all advertised but a very neat trip. People there were very excited to see visitors from the US. Gave us free taste of local treats, "fagghotts" with peas, local […] liquor, etc. Very friendly people in the hotel and in the town. Read more

Genuine Hotels.com guest review

We booked in for just one night and found the staff very helpful and welcoming. On check in I mentioned we had heard that the rooms in the front could be noisy, but were assured that they were triple glazed and there should be no problem. We retired at around 10 but were kept awake until about 3-4 a.m. by noisy people in the road coming out of pubs […] and clubs, cars hooting and revving engines etc. there was also occasional noise from trains running through the nearby station. We mentioned this to the receptionist in the morning and asked if we could have a late checkout as we had not had much sleep. She begrudgingly gave us an extra 2 hours until 1 pm and did not really offer any apology, focussing more on the difficulty of allowing us any longer because of a group of people coming in. It was a shame because otherwise we would have given the hotel a higher rating overall. The restaurant was very good and the maitre d very helpful, almost to the point of being over-attentive. We were glad to hear that local produce was used as far as possible. I would recommend this hotel, but would suggest if staying around the end of the week, taking a back room. Read more

Genuine Expedia guest review

The Bluebell Hotel rescued our holiday! Having just had an awful experience in Swansea, we booked a Superior Double room at the Bluebell last minute. The room was very spacious and comfortable. The bathroom was amazing! Very spacious bath and great power shower. Decor very nice and tidy. Good, friendly service. Highly recommended.

Genuine Hotels.com guest review

The hotel was very nice, but the room was on the side of a very busy railway line which kept me awake alot.The hotel restraunt was very expencive also.

Genuine Hotels.com guest review

Lovely hotel, fantastic room and the food was delicious and great value for money. Found it a little difficult to park. However, a great hotel.

Genuine Hotels.com guest review

Excellent hotel, friendly helpfull staff in all departments, our room was spacious and comfortable lovely decor just like the website pictures show which is a refreshing change. We had a lovely meal in the restaurant all fresh food and cooked well and breakfast next day was a high standard to, chef makes good poached eggs and the bacon lovely and crispy […] as I requested! Only thing to watch for when booking is if they may have a function on which will have a disco that you can hear from your room so may want to ask on booking so you are aware of this, we expected noice from outside as the hotel is in the town centre. Overall fantastic weekend stay in neath and will be back to the hotel at some point. very much a 4* as stated! Read more

Genuine Hotels.com guest review

Excellent hotel. Highly recommended. Would use again

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel was holding a wedding function on the day of our arrival so we were basically cast aside. Hotel advertises complimentary parking which is actually 5 spaces operated on a first come first serve basis, fine but this should be stated instead of sounding like there is plenty of parking. Room was extremely dusty. Ordered room service first night after […] a long journey, waited 2 hours for it to arrive and when it did it wasnt what we ordered, plus the tray was still outside the room 24 hours later, quite disgusting. Not enough staff on breakfast, Which itself is very limited, never did receive the pot of tea we ordered 3 times. Overall extremely disappointed with hotel, but very thankful for the lovely receptionist who did do her best to make it bearable. Read more

Genuine Hotels.com guest review

It wasn't clear on the internet that I had to request a double bed so was met with two singles. When I checked at reception the reply was "houskeeping have now gone home" There was no hair dryer in the room when I checked in reception "I'll tell housekeeping" but surely these things should be checked prior to arrival and not on check-out! The sheets […] on the bed whilst clean were ripped. The internet also lead me to believe this was a superior room with a spa bath and the picture had a TV over the bath. Upon arrival it was just a standard bath and again upon enquiry the reply was "You are not in the bridal suit" Upon check out I explained my disappointment and that I would not stay again or recomend and I never even got an apology. I think the receptionist was more concerned about eating her breakfast. Read more

Genuine Expedia guest review

Short staffed at breakfast. Not enough food on display. Coffee only on demand and not automatically replenished. No staff to clear the table of used dishes. Limited parking availability.

Genuine Expedia guest review

Lovely hotel and staff,would stay again. Never made breakfast so can't comment on that. Our room was lovely,clean and modern. The noise outside late at night would be the only bad point but it didn't affect us having a good nights sleep.

Genuine Expedia guest review

This is a real hidden gem of hotel. The restaurant is excellent and the rooms are of excellent standards. Its a real shame that the parking arrangements are so poor.

Genuine Hotels.com guest review

Clean and good service.Breakfast was very good and staff very helpful.Close to railway line so some noise.Parking is tight.

Genuine Hotels.com guest review

Lovely staff, great rooms. Breakfast was superb. Definitely would stay again and recommend it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Excellent hotel. Beautiful rooms, excellent breakfast and a warm welcome.

Genuine Expedia guest review

Hotel is great, lovely rooms, nice staff and fabulous breakfast. Down the road there are a couple of good restaurants, we went to La Memo which was a real find. On the downside, at the moment, their parking is not very good at all. Apparently this is being sorted as they are buying up an adjacent property, but worth checking before booking.

Genuine Hotels.com guest review

We stayed in this hotel because we couldn't find anything nearer Cardiff on a Rugby Weekend! What a pleasant surprise! It's a really lovely hotel with great staff who were friendly and helpful at all hours of the day and night. The attached mediterranean restaurant looked really amazing and turned out a very nice Welsh/English breakfast which was included […] in the very reasonable room rate. Not as convenient for the Rugby as hoped, but can't fault the hotel itself! Read more

Genuine Hotels.com guest review

A very good value hotel, in great location for exploring the Welsh Countryside. Also has the benefit of being in the center of Neath which is great for a good night out. The rooms are spacious and very comfortable, and the Staff were excellent. My friends and I enjoyed our stay very much.

Genuine Expedia guest review

it comes with an restaurant with an interesting and less boring menu than usual.

Genuine Expedia guest review

Yes, parking is an issue, but not a problem. Quality and comfort of room almost on par to my experience of stays in Westins, Marriott's and Hiltons. The only thing that would make this ideal, would be that Internet is provided in the room as standard, along with either an iron or trouser press. The in-house restaurant was great both for evening meal […] (extensive fresh fish selection) and also breakfast (even had vegetarian sausages). The bar had real ale! A gem, which, I will visit again. Read more

Genuine Hotels.com guest review

The staff were most helpful and the room was excellent, with very stylish decoration and comfortable bed.

Genuine Expedia guest review

I stayed there for 5 night as it was my girlfriend birthday and we wanted to get away to a quiet country side, hotel was clean and tidy, they did not change the bedding for the duration of our stay for 5 nights, even though they provide clean towels each day, staff was very helpful and friendly, breakfast was ok, the usual English or Welsh fried up. […] we had dinner in the restaurant one night which was very average for the price we pay £76 for a tree course meal which was very average, we had the fish platter that was not very tasty at all, one other negative is parking, fortunately we get to use there under ground car park that can only take two cars at a time, for the duration of our stayed. But the outside car park can only park 4 small cars the most. I probably would stay here again. Not a definite, Read more

Genuine Hotels.com guest review

Well located hotel. The parking under the hotel is extremely limited, and there is a small car park adjoining which gets full very quickly, however there is some local parking with restrictions and the train station is very close by (also with parking). The greeting on arrival was excellent. The receptionist was already on the 'phone but took the time […] to acknowledge our arrival, which is often not the case even in much bigger hotels. The inside of the hotel is much more modern than the outside would lead you to expect, and this carries on in to the rooms. Furniture, fixtures and fittings are all of a good standard although the storage for clothes is not particularly large. Rooms at the front can be a bit noisy particularly late at night, the windows could do with better soundproofing. The restaurant and bar is stylish and popular. The food is broadly Mediterranean in style and service is good, although you order your food from the kitchen counter rather than from a menu at your table. Read more

Genuine Expedia guest review

Very clean and good customer service. Downside would be the location on a one way system and the parking but I would definitely stay there again.

Genuine Hotels.com guest review

Very nice, looks like in photos - a truly beautiful room :) Parking could be a bit of a problem (only 4-5 parking spaces outside) but ask at the reception if they have spaces in the underground parking (we were luck and got one, even though there are only 3 spaces). The restaurant is very nice too, great atmosphere! Would definitely recommend this  […] hotel. Read more

Genuine Hotels.com guest review

Excellent all round, great staff, food and décor. Only slight issue is parking.

Genuine Hotels.com guest review

Decorated lavishly, clean and comfortable and a good nights sleep despite being so close to the railway line. Room had air con though so did not need to open the window. Breakfast was nice, despite not having toast - waiters seemed to be giving their attention elsewhere and had to shout for a coffee refill where others were asked if they would like […] more!! We parked at the train station for about £4 overnight as we had read the reviews before hand and this was not inconvenient - only a short walk. Would recommend The Plaza for an Indian meal Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Warm welcome to this surprising hotel. Beautifully decorated rooms and wonderful calming lighting. Has to be seen. The restaurant is just divine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Well, what a surprise to find such a hotel in Neath, of all places! I have stayed at a few boutique hotels, and the Bluebell Hotel definitely matches up! The room was lovely, clean, funky and comfy! The service and staff there were always top notch! The restaurant served quite a diverse selection of foods, all quality cooked and presented! The only […] 'problem' I had was the lack of parking... But overall, the Bluebell Hotel is a very lovely little place, ideal for couples. I will definitely be staying again! Read more

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Genuine Hotels.com guest review