All hotels in Hot Springs, Arkansas, United States of America
1 room, 2 adults
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3404 Central Ave, Hot Springs, AR, 71913, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 298 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Nice Hotel with friendly staff"
Stayed at the Candlewood for the weekend and enjoyed every minute of it. Room was nice and comfortable. Staff very friendly. No complaints.
Genuine Expedia guest review
Other trip Oct 20, 2014
Brandi
US
5.0 / 5Outstanding
Hotel was clean and comfortable. It was close to a main highway making it accessible to travel destinations. It was close to many chain restaurants so meals were not a problem. It was close to the areas we wanted to visit. It was only a few minutes to downtown where we visited the mountain top for viewing and visiting the spas at the base of the mountain.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Sullivan Family
US
4.0 / 5Excellent
"enjoyable, close to restaurants and etc."
Hotel was very good for the price. Just as I expected.
Genuine Expedia guest review
Other trip Oct 10, 2014
J
US
3.0 / 5Good
"WiFi !!!"
Took 45 minutes to reconfigure a Mac with hotel wifi service. Huge problem and not only me.
Genuine Hotels.com guest review
1 night business trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
Great hotel. Great price. The room was comfortable and clean. The staff was very friendly. I would recommend to anyone.
Genuine Expedia guest review
Other trip Oct 6, 2014
Marjorie
US
4.0 / 5Excellent
Great employees. Clean!
Genuine Hotels.com guest review
2 night business trip Sep 24, 2014
Terrie
US
5.0 / 5Outstanding
"Very nice!"
I stayed for a couple of nights while visiting Hot Springs. The hotel was very nice and clean. There was a refrigerator, microwave and a small stove in the room. The refrigerator also had an ice maker which was extremely convenient. The staff was very friendly and helpful. I would definitely stay there again.
Genuine Expedia guest review
Other trip Sep 22, 2014
Greg
US
5.0 / 5Outstanding
"family vaccation"
staff was very helpfuil and friendly, everything we needed was there.
Genuine Expedia guest review
Other trip Sep 20, 2014
jimmie
US
4.0 / 5Excellent
Very nice and very clean. We were please with our stay.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
Chris
US
4.0 / 5Excellent
"good spot for an overnight stay"
Clean and quiet. The staff was very attentive.
Genuine Hotels.com guest review
Response by Candlewood Suites Hot Springs
Dear ElizabethMR, Thank you for sharing about your experience about our hotel. I am happy that you were so satisfied with our hotel. We try to find the best people to take of every guest the best way possible. I hope that you will be visiting with us again in the near future.
1 night trip Sep 10, 2014
ElizabethMR
US
5.0 / 5Outstanding
"NICE PLACE TO STAY"
GOOD LOCATION, THE ONLY THING THEY ARE LACKING IS BLACK OUT CURTIANS, WOULD HAVE BEEN A MUCH BETTER REST WITH THEM!
Genuine Hotels.com guest review
Response by Candlewood Suites Hot Springs
Dear Heather, I am sorry for the misunderstainding. we actually haveblack out curtains. They may have been pulled back away from view. There is always someone available at the front desk to help our guests with anything they might need. Give us a call whenever you need something, it is not a problem. I hope that we will see you next time you are here and will be able to show you how wonderful a rest you can have with our hotel.
3 night business trip Sep 8, 2014
HEATHER
US
1.0 / 5Poor
"Not what I was expecting."
To be fair, this place really is more for long stays, and I was only there a few days. The biggest problem I had was that I was booked into a handicapped room. While I normally wouldn't mind that, I do mind the thought of some person who couldn't use the room because I was using it. The biggest issue for me was the internet, it wouldn't stay connected. It was so frustrating because I needed to do some things on the internet for work, and it kept disconnecting. It had something to do with the fact that they require a security code that changes every 24 hours. I have seen government agencies with less security than that. Who are they trying to keep from accessing their internet?
Genuine Expedia guest review
Other trip Sep 9, 2014
Kenneth
US
4.0 / 5Excellent
Was surprised with no breakfast of any kind. Just outside of a rough area but no problems. Enjoined the stay people were friendly and helpful
Genuine Hotels.com guest review
Response by Candlewood Suites Hot Springs
Dear Verified Traveler, I promise you that we are not just outside of a rough area, and I am sorry that it appeared that way to you. We do have a breakfast in our Candlewood Cupboard. It is in close proximity to the front desk. You only need your key to get into it. I am sorry for the misunderstanding, but I am glad that you enjoyed your stay at our hotel. I hope that you will enjoy your next visit with us as well.
2 night trip Sep 5, 2014
A Traveler
US
3.0 / 5Good
I would have liked to have a complementary breakfast. There was no dresser for your clothes. The A.C. unit didn't work right. When you turned the thermostate up to 72 the heater would come on. I think I will stay somewhere else next time. Didn't get money's worth for what I paid.
Genuine Hotels.com guest review
Response by Candlewood Suites Hot Springs
The dresser is actually in front of the couch or bed, depending on which you room you stayed in. Our air and heat unit is actually part of the IHG Green plan. We are trying to do more to save our environment. We have someone available at all times of the day and night to assist our guest anytime you might have trouble in the future. It is a somewhat comlpicated system until you use it a couple of times. I hope that we will be seeign you again in the near future.
3 night trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
"Staff is great"
I enjoyed the location, the staff, and the amenities, most especially free wi-fi. My only complaint is no seat cover on the toilet. As a lady, I prefer to not look at the toilet while brushing my teeth, drying my hair, etc.
Genuine Hotels.com guest review
Response by Candlewood Suites Hot Springs
Dear RGB, I too am a lady and am very sorry about the toilet seat. I am glad to hear that you enjoyed your stay with us aside from the toilet seat not being present. We try to have the best staff that is available. I hope that we will see you again in the near future.
11 night trip Aug 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Vacation Spot!"
The room was FANTASTIC! It reminded me of a studio college dorm room. The room, with combined kitchenette, was perfect for our stay. The bed linens were fresh and our sleep was enjoyable. The kitchen was fully stocked with all things needed to make a meal. I was able to do my water aerobics away from home at the outdoor pool. We had a great time exploring Hot Springs and will stay here on return trips. Great price for the amenities.
Genuine Expedia guest review
Other trip Sep 2, 2014
Don
US
5.0 / 5Outstanding
I was wonderfully surprised to see the hotel in such good standing. We really enjoyed our stay and we plan to return again. I'm going to tell all my family and friends about how nice your hotel is. The only thing I regret is we didn't have longer to stay this time.
Genuine Expedia guest review
Other trip Aug 30, 2014
Gloria
US
5.0 / 5Outstanding
"Great Stay!!"
Great location.... Affordable rate... Nice rooms
Genuine Hotels.com guest review
1 night business trip Aug 17, 2014
Demond
US
5.0 / 5Outstanding
It was a really good place to stay.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2014
Kim Fouontain
US
3.0 / 5Good
"Stay ok"
It was clean would be good if you were in town several days.
Genuine Expedia guest review
Other trip Aug 15, 2014
larry
US
5.0 / 5Outstanding
"Just right and the price is right"
Wonderful.
Genuine Hotels.com guest review
2 night trip Aug 2, 2014
Barbes
US
2.0 / 5Fair
"Ants!!!!"
Hotel was fine. Room was ok. Tons of ants in the kitchen area. Notified the desk attendant....he was lost, I mean "riding the short bus" lost. Did not move me into another room & said he did not have ant spray. Luckily, Kroger was right down the street. Purchased spray & murdered the ants. Other than the ants & the attendant, the hotel stay was fine.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
Rodney
US
4.0 / 5Excellent
Very good
Genuine Hotels.com guest review
3 night trip with friends Jul 29, 2014
Harry M
US
5.0 / 5Outstanding
"great stay"
The hotel wad very clean comfortable bed it was close enough to all the touristy attractions but just far enough you were not caught up in all the traffic. Staff recommended a great local bar had a cool time
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
angie
US
3.0 / 5Good
The hotel was clean. I also liked the 12:00 check-out time. The only issue was that we had reserved a room for four people through Expedia. However, when we checked in, there was only one queen bed and a recliner. I called the front desk and they said that they were full and that is how the room was booked through Expedia. I asked if I could cancel our room, if I found a room at another hotel for four people. I was told it would have to be done through Expedia. Since it was already 10:30 p.m., we just crammed 3 people into the queen bed and one slept in the recliner.
Genuine Expedia guest review
Other trip Jul 28, 2014
Colleen
US
5.0 / 5Outstanding
"Very Enjoyable Stay"
Loved the staff, room condition, and neighborhood. No complaints. We would stay here again if in the Hot Springs area again.
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
T. Brown
US
5.0 / 5Outstanding
"Very nice Hotel"
Very clean up to date hotel with very good rates. Location is perfect for all Hot Springs attactions. I will definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2014
Paul
US
5.0 / 5Outstanding
Our first time experience with Candlewood, it was very nice and will continue to use this facility. The staff was so nice and professional.
Genuine Hotels.com guest review
6 night romance trip Jul 14, 2014
Ann Hatfield
US
3.0 / 5Good
"it was okay"
For the money I paid, which was $99 per night for a (1) queen bed with kitchenette, it was worth it. The staff was very tentative and informative. Very easy commute to town. Overall rating:4
Genuine Hotels.com guest review
2 night business trip Jul 7, 2014
Davis
US
5.0 / 5Outstanding
"Excellent Stay"
We really enjoyed our stay. The room was great. Very friendly staff.
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
David Richardson
US
3.0 / 5Good
"Great Room-Poor Bedding"
The check-in was smooth as silk. However, upon arriving in the room, we found the bed was so uncomfortable that sleep was nearly impossible. The pillows were useless. Upon lying down, you needed 3 to keep your head slightly elevated. The air conditioner was cold (a good thing). Room was quiet.
Genuine Hotels.com guest review
2 night romance trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice clean"
Enjoyed my stay will go back.rooms were very roomy and clean lots of extras Like pool gym etc
Genuine Expedia guest review
Other trip Jul 9, 2014
janis
US
2.0 / 5Fair
"needs some work"
Hotel is in need of some updating. Everything just seemed to be a bit worn and well used. Room could have been cleaner but not that bad. Coffee is lobby hot and available. Room may have had smoker in it before. Strange smell and damp feel.
Genuine Hotels.com guest review
3 night family trip Jul 2, 2014
Steve
US
5.0 / 5Outstanding
"I will stay here over & over"
Very clean and the staff excellebt
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
T.Anderson
US
5.0 / 5Outstanding
"Excellent"
I liked the way the hotel made it seems as if I was at home.
Genuine Expedia guest review
Other trip Jul 3, 2014
Amelia
US
5.0 / 5Outstanding
"Good place to stay"
It provided everything I needed.
Genuine Hotels.com guest review
2 night trip Jun 23, 2014
Deb
US
5.0 / 5Outstanding
"Great hotel"
The stay was nice, lots of amenities in the room. Only issue was the check in guy wasnt the most helpful. My address and billing info was wrong on the paperwork at check in, and just seemed confused about it. He also never asked for any ID when i checked in. Just let me have the key after i told him my name. Besides that, it was great. Location is a little farther from the downtown area, but its one of the nicer looking hotels in the area.
Genuine Hotels.com guest review
2 night trip Jun 24, 2014
T
US
5.0 / 5Outstanding
"the hotel was great"
I enjoy my stay there. The workers was absolutely nice and helpful. They made me feel welcome. The room was neat clean. Love the kitchenette. It has everything.
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
Denichia
US
1.0 / 5Poor
"Poor Customer Service"
Got stuck in a smoking room and the staff was unwilling to work with us during our 3-night stay to switch us out to another room. I was forced to actually checkout early and find a Holiday Inn Express which was much nicer and cleaner 25 minutes away. The room itself reeked and the bed covers just seemed extremely wet and damp while reeking of the smell of smoke.
Genuine Hotels.com guest review
3 night romance trip Jun 20, 2014
A Traveler
US
3.0 / 5Good
"Comfy Bed, and great kitchenet"
It was not to bad, Its was a great experience , thanks
Genuine Hotels.com guest review
4 night business trip Jun 15, 2014
A Traveler
US
3.0 / 5Good
The stay was ok. There was no king beds. The elevators run entirely too slow. The swimming pool was a long way from the main part of the hotel too long of a walk. The hotel was not in a good location next to the hotel was a over grown property and across the street from that was a go cart track and you could hear it all night.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
A Traveler
US
3.0 / 5Good
"Good location,clean room, bad beds"
Room was a good size, bathroom was also a nice size. The mattress was not good. Very head and made so much noise every time you turned over. Heard every step of the people above us and heard them moving furniture at 4:00 in the morning. Also heard every time the sinkin the room next to us was used. The staff was very friendly and the room very clean.
Genuine Expedia guest review
Other trip Jun 14, 2014
Darlene
US
3.0 / 5Good
"Staff needs some training"
We found our queen bed was made up with full bed sheets and ready top p off the mattress. When we called the front desk they said there was no one available to change the bedding and he did not know how to tell which sheets were the right sized but we could come down and look for sheets that would fit. At the price this hotel charges, I expect to have a bed properly made up and not to have to find the right sheets and make it up myself. Both the cleaning staff and the front desk staff need training on how to avoid this situation and how to handle when it happens. I don't recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
A Traveler
US
4.0 / 5Excellent
"Loved It"
We came to Hot Springs so that the children could go to Magic Springs. This was my first time.at Candlewood suites and it was great..The customer service representative was very nice and greeted me as soon as I made it.to the front desk...She had explained what to expect and.where everything was in the hotel..The room was so nice and my son amd I didnt want to get out of the comfortable beds...I will come back to Candlewood Suites ...
Genuine Hotels.com guest review
1 night family trip May 30, 2014
Kim
US
4.0 / 5Excellent
"Great Hotel!"
The desk associate was very kind, allowed us to check in a hour early. Movies that can be rented and the rooms are large!
Genuine Hotels.com guest review
3 night trip May 30, 2014
Jonathan
US
4.0 / 5Excellent
"Staycation"
Everything was great except one thing. I realized when we for home and unpacked Sunday night that we had left my kindle in the room. I called the hotel and was told that housekeeping never reported finding it. Would advise you triple check you have everything b/c if u leave it's gone forever
Genuine Hotels.com guest review
2 night family trip May 16, 2014
Jamie
US
4.0 / 5Excellent
"Satisfied"
I thought it was a very nice place to stay. I liked the convenience of having a little kitchen in my room. I will definitely stay there again.
Genuine Hotels.com guest review
3 night trip May 15, 2014
A Traveler
US
5.0 / 5Outstanding
"vacation with 2 kids and 1 adult. felt very safe"
great. felt very safe with my kids traveling alone. great locations to everything in town.
Genuine Expedia guest review
Other trip May 27, 2014
amy
US
5.0 / 5Outstanding
"On way to wedding"
The staff was extremely professional and helpful. Available 24 hours/day. Coffee in the lobby pantry was nice treat. Hotel was clean and near everything from shopping to nice restaurants and sights.
Genuine Hotels.com guest review
1 night trip May 23, 2014
Janice
US
4.0 / 5Excellent
"Nice Suites for Long Stays"
The hotel is relatively new in this city. Rooms were clean and in good repair. I did miss the fact that pets are allowed and we had barking dogs across our room. The hotel staff addressed our complaint and there were no more problems. No swimming pool or an area to relax outside were something I would have liked. Daily room service is by request only.
Genuine Hotels.com guest review
2 night trip May 16, 2014
R. Collins
US
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