"Above and Beyond"
The staff was awesome. Me and my 3 co workers showed up at about 1am tired from a long day of travel. The hotel went out of their way to make our stay easy and restful even going as far as to give us some ice cold beer so we didn't have to go on a mission to find an open store. Was very clean and comfortable... and the staff was AWESOME!!Genuine Hotels.com guest review
"Very Nice Hotel"
By far the best hotel we stayed in during our trip to Washington. The room was clean, the desk staff was friendly and helpful, there was a happy hour the afternoon we arrived. They have a DVD player in the room and a DVD library for you to choose from. Board games in the gathering room and it is extremely comfortable! Hot breakfast in the morning...eggs, […] sausage, biscuits and gravy, cinnamon rolls. Awesome. Highly recommend this place!!! Read moreGenuine Expedia guest review
"Very nice staff and room, clean and organized."
The frige and air conditioner was a bit nosy, disturbed my sleep during the night.Genuine Expedia guest review
"Awesome and helpful staff"
good rate for rooms and very friendly and helpful staffGenuine Expedia guest review
"Excellent hotel location"
The property is close to a dinner behind the hotel. If you want more restaurant selection, it s about 5 mins away. The room and the hotel are kept very clean, no complains. I would recommend to stay here.Genuine Hotels.com guest review
"HI Express Vancouver Mall - great new location"
This is a recently opened location for Holiday Inn Express, and is as you would expect is in very good condition. The manager is clearly looking to progress and maintains a tight ship. All staff were very pleasant to deal with and the whole place felt comfortable and well run. The manager's drinks every week day from 5 til 7 was a pleasant addition. […] There was plentiful beer and wine, and also soup which the manager had made herself. She was also on hand to give advice on restaurants etc, and was doing her best to get all regular visitors on first name terms! The location is convenient to both I-5 and I-205, and is only a short drive over either bridge from Portland, and the cost was significantly less than anywhere of this quality on the Portland side. Read moreGenuine Hotels.com guest review
"great hotel,for the family we stayed for 2 days"
this was the first time we booked with holiday inn express ,we were blown away when we arrived at the hotel staff was great ,the breakfast was great .the rooms were clean .I asked the staff were was the nearest drug store,the staff member asked what do you need ,i told him we forgot our tooth brushes and tooth paste;he said no problem .he handed me […] 4 tooth brushes and tooth paste that what service is all about ..I would book with them any time when we visit again next year ,,,ssj Read moreGenuine Hotels.com guest review
"great staff - very helpful"
Booked this hotel to avoid the extra cost of staying in downtown Portland. Not worth it as is too far to drive and hassle with the big city congestion. Good hotel for business people and is close to malls and restaurants. Found the air conditioning to be loud whenever it came on even after 3 nights of getting use to all the sounds in the room.Genuine Expedia guest review
"Gute Ausgangsbasis zum Schoppen"
wir hatten hier einen kurzen Stopover. Das Hotel liegt nahe an der Vancouver Mall.Genuine Hotels.com guest review
"Holiday Inn Express Hotel & Suites Vancouver Mall"
Bonne prestation. Chambre parfaite. Mais hotel éloigné du centre villeGenuine Hotels.com guest review
"Good hotel near Portland"
07/15/14 ROBERT2448 Spokane Valley, Washington
We enjoyed our stay at this hotel. The best thing about it were the beds. Very comfortable, almost too comfortable as we had to really get motivated to get out of them. The breakfast was above average. The facilities and location were great. The only drawback of this place was the wifi. We use wifi quite a bit and the quality was poor.
07/11/14 luvloud Las Vegas, Nevada
The staff was very knowledgable of the area & everyone was willing to offer assistance. The room was clean and spacious. Close to the freeway and the airport, also close to restaurants and shopping. Pool & spa were immaculate as well.
07/07/14 sabbysguide Washington
I chose this hotel because I was taking 3 boys to soccer camp in Portland & I wanted a room with 2 queen beds & a pullout couch. Many of the other hotels only had double in their rooms with the pullouts or were way above what I was willing to spend. I paid $135 before taxes (around $155 total). I am somewhat ambivalent about this hotel & I can't really name a problem. The room was clean though there were no sheets or pillow case for the pullout. When I went down to get it someone else called down needing the same thing. Not really an issue. The TV was smeary. The elevator was smeary, definitely could use a wipe down but not gross. The bed was a little softer than I care for but not terrible. There was a rumble now & then through the night that I couldn't figure out where it came from. I couldn't find a temperature control on the refrigerator & it was only slightly cool. The boys enjoyed the pool. Decent size. Breakfast was probably standard. They had my favorite yogurt which I can't even find in the stores. The coffee was ok, seemed to be a decent roast, not strong but not weak either. I kind of feel like the rate at this hotel should be lower. I would stay here again as nothing truly wrong with this hotel but will definitely check for other options next time before booking here just to see what the comparable are in this area.
07/01/14 Brenda N Elk River, Minnesota
We got there an hour and ahalf before check in time. They had a very busy night the night before and the weren't sure if they could get us a room. Both my husband and I were extremely tired due to an early flight and a 3 hour drive. they found us a room that had just gotten clean. They were all so customer friendly. They made sure we had everything we needed. When we asked about sightseeing places they gave us directions that they printed out and told us which ones were the best. BEST CUSTOMER SERVICE EVER!!!! Great breakfast, nice sized room, super comfortable bed. VERY CLEAN!
All facilities were great. Breakfast is included and is better than usual American breakfast that you get in most hotels. Kingsize bed was huge and very comfortable to sleep in. Large room. Unfortunate about swimming pool is that it's always taken by other guests. No time to had some relaxed swimming
"Professional, courteous, and a great value!!"
06/20/14 Earnest K
Stayed just one night in the executive suite. It was very spacious, clean, and comfortable. Nice decor and amenities. This is an excellent accommodation for business or leisurely travel, Highly recommended.
05/03/14 drizzty206 Seattle, Washington
I arrived at 3:30, 30 minutes after check in time and my room wasn't ready. It wasn't a big deal though because the person at the front desk got into contact with the maid staff and my room was ready shortly after and they upgraded me to a king suite. Also since I was an IHG member they gave me a package with water and a snack which I thought was a nice touch.
03/15/14 A TripAdvisor Member
The clerk took extra steps to assure my comfort while checking in after my long cross country flight. He placed me in a room which would be away from street noise and families with young children so that I could rest for my business meetings that week. The elevator is ridiculously slow but I don't mind taking the stairs. I only used it to bring up my bag and take it down days later to check out. I loved the 24 hour fitness room, as I get up early and am accustomed to the Eastern time zone. I just feel sorry for the occupant in the room above. :-) The breakfast attendant is VERY friendly in addition to all the desk associates. I plan on making this a routine stay when I'm in Portland.
"Nice stay "
This is a nicer holiday inn express then others. We stayed here for 2 nights (Thursday-Saturday) The staff was friendly and the room was clean. Breakfast was good...we weren't expecting a full on breakfast so it was a very pleasant surprise. My boys loved making there own pancakes. The only complaint we have are the walls are very thin. If you are a light sleeper this will bother you. We could hear the toilets being flushed, showers being taken and light conversations. It's a hotel though so it's kinda to be expected just a little louder then we are used to. I would recommend.
"Fine Hotel, Wonderful Staff!"
01/02/14 SOLTATIO Vancouver, Canada
Stayed here on our last day in Portland on the way back up North. The hotel location is convenient as it is next to the highway but there is not much around the hotel in terms of restaurants and bars. The rooms were clean and comfortable and both check-in and checkout was handled quickly and professionally. There is a pool, hot tub and gym which looked quite pleasant but we didn't use any of these during our stay. The best was by far the gentleman who checked us in. He went out of his way to make us feel welcome and advise us on things to do. Since it was a public holiday and most things were closed, he even researched online where it would be best for us to go out that night. It would have been a perfectly average stay if it wasn't for him!
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