"Great as usual! :)"
We always stay here when we are going to the Sleep Country Amphitheater for concerts. It's clean, has a decent hot breakfast, the beds are comfortable and it's in a close proximity to the venue. They have an indoor pool which my son on one occasion had the pleasure of using before we left for home. Towels provided at the pool. I recommend this hotel […] to anyone. I regularly choose this venue over going to the White River Amphitheater in Auburn, WA because of this hotel. The rates are better and it's easier to get to this hotel from the venue. In Auburn, the closest place is at least 20-30 minutes away and 2x the price. NOT convenient!! Read moreGenuine Hotels.com guest review
"I will go back"
Very nice and clean hotelGenuine Expedia guest review
"Holiday Inn Express - Nice for family stays"
The rooms and general condition of everything was excellent. Nice pool. Not the best location, but reasonable close a number of dining options.Genuine Hotels.com guest review
Satisfactory, and what I have come to expect from Holiday Inn. Bed was a little uncomfortable - too soft and sagged in the middle. Breakfast was pretty good.Genuine Hotels.com guest review
SatisfiedGenuine Hotels.com guest review
The Staffs were very professional, we were early for our check in, room wasn't ready yet but they called and had our room set up really fast. They were very l pleasant and helpful with restaurants and about the area.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Vancouver Mall Hi Andrea from Vancouver B.C., Thank you for taking the time to write us a fantastic 5 star guest satisfaction survey. Thank you for acknowledging our staffs professionalism in being helpful in easing both your check in process and helpful with area information. Thank you again for staying in Vancouver (the other Vancouver) and please hurry back to lodge with us soon! Warm regards, Paul W. AGM Director of Sales and Marketing Holiday Inn Express Hotel and Suites Vancouver Mall / Portland Area Vancouver, WA USA
"Very nice staff and room, clean and organized."
The frige and air conditioner was a bit nosy, disturbed my sleep during the night.Genuine Expedia guest review
"Awesome and helpful staff"
good rate for rooms and very friendly and helpful staffGenuine Expedia guest review
"Excellent hotel location"
The property is close to a dinner behind the hotel. If you want more restaurant selection, it s about 5 mins away. The room and the hotel are kept very clean, no complains. I would recommend to stay here.Genuine Hotels.com guest review
"HI Express Vancouver Mall - great new location"
This is a recently opened location for Holiday Inn Express, and is as you would expect is in very good condition. The manager is clearly looking to progress and maintains a tight ship. All staff were very pleasant to deal with and the whole place felt comfortable and well run. The manager's drinks every week day from 5 til 7 was a pleasant addition. […] There was plentiful beer and wine, and also soup which the manager had made herself. She was also on hand to give advice on restaurants etc, and was doing her best to get all regular visitors on first name terms! The location is convenient to both I-5 and I-205, and is only a short drive over either bridge from Portland, and the cost was significantly less than anywhere of this quality on the Portland side. Read moreGenuine Hotels.com guest review
"great hotel,for the family we stayed for 2 days"
this was the first time we booked with holiday inn express ,we were blown away when we arrived at the hotel staff was great ,the breakfast was great .the rooms were clean .I asked the staff were was the nearest drug store,the staff member asked what do you need ,i told him we forgot our tooth brushes and tooth paste;he said no problem .he handed me […] 4 tooth brushes and tooth paste that what service is all about ..I would book with them any time when we visit again next year ,,,ssj Read moreGenuine Hotels.com guest review
"Gute Ausgangsbasis zum Schoppen"
wir hatten hier einen kurzen Stopover. Das Hotel liegt nahe an der Vancouver Mall.Genuine Hotels.com guest review
"Holiday Inn Express Hotel & Suites Vancouver Mall"
Bonne prestation. Chambre parfaite. Mais hotel éloigné du centre villeGenuine Hotels.com guest review
08/17/14 Amber B Vancouver, Washington
I had a great night stay at the Holiday inn near Portland, The beds were exceptionally comfortable, almost to comfortable to get out of! The buffet breakfast was above average. I really enjoyed the customer service all of the staff I talked to were very polite and wanted nothing but to make sure I was comfortable. My room was the my favorite part, it was very clean and neat! All in all, I will for sure be coming back to this hotel the next time I want to stay in Vancouver near Portland.
08/17/14 hotzim Venice, FL
The price was reasonable, and the location, while hidden, is accessible to many things. You don't have traffic noise or congestion, or plane noise, although you are not far from PDX. The visible surfaces are new and nice, but the structure has some issues. The location of the elevator insures that you will be irritated getting on and off on the ground level. Try getting on and off with a luggage cart when anyone else is anywhere near the elevator area! Horrible design flaw, although not the first time I have seen this. We asked for top floor to avoid noise above us yet it still sounded like people racing up and down hall and walking overhead, yet when we opened the door there were no people in the hallway, therefore noise must have vibrated from either side or underneath. I literally bounced in bed when someone fell or jumped hard. We finally called the desk and they must have figured it out because the noise got better after that. The good news is that it seemed very clean, and the people at the desk were helpful in finding a luggage cart for us. The suggestion that maybe they should have more than two seemed to fall on deaf ears. We were told that was standard as if it were a law or something. The cart itself should have been retired long ago and squeaked and creaked pitifully. Breakfast was the standard HIE offering; edible, but just barely. However, I would probably stay there again and recommend it to others based on overall decent value.
08/17/14 stephanie a w vancouver, wa
I stayed at this Holiday Inn Express over a very busy weekend and loved the hotel and the staff. Very friendly and the hotel was very clean, especially the public areas. I would recommend this hotel and visit again. Convent to many things in the area.
08/12/14 Brigitte H Montevideo, Minnesota
The hotel itself is beautiful, but the stay at this hotel was less than beautiful. The front desk staff were polite but not very friendly - we found the housekeeping staff to be more friendly and accommodating. The breakfast was adequate, but they ran out of many items on the second morning we were there and stated that the truck hadn't come in with the delivery. The pool was COLD which was very disappointing for my 9 year old. On the plus side, the hotel is near a nice variety of restaurants and gas stations. The beds were comfortable and the floor we were on was quiet.
"Affordable, acceptable accomodations"
08/09/14 Maryandfamily St. Louis, MO
Clean room, comfortable bed, annoyingly puffy pillows (for my taste). Had to unplug either the light or alarm clock to accomodate cell phone charging on the nightstand. Seems to be 24 hour security on the parking lot. (Not sure if this is a preventative measure, due to incidents on the property, neighborhood crime?) Television could not be heard due to static first evening. Mentioned this to the front desk the next morning and they immediately addressed and fixed the problem. There's a mini refrigerator in the room. Sadly, no recycling bin. I did not try the complimentary breakfast but it seemed popular with other guests. I would have given my experience a higher rating had it not been for the noise in the room. You can hear neighboring guests through the walls and even through the vent in the bathroom. Also ---- request a room FAR away from the elevator. The loud DING made each and every time the elevator doors open disturbs sleep. Parking and wifi are free. There is also a free workout and business center. Hotel is in a sort of industrial park so no grocery or food within walking distance but there is a Fred Meyer (grocery/dept store), Target/Walmart, gas stations and fast food restaurants a short drive away. Close to downtown Portland and PDX (the airport).
"Good hotel near Portland"
07/15/14 ROBERT2448 Spokane Valley, Washington
We enjoyed our stay at this hotel. The best thing about it were the beds. Very comfortable, almost too comfortable as we had to really get motivated to get out of them. The breakfast was above average. The facilities and location were great. The only drawback of this place was the wifi. We use wifi quite a bit and the quality was poor.
07/11/14 luvloud Las Vegas, Nevada
The staff was very knowledgable of the area & everyone was willing to offer assistance. The room was clean and spacious. Close to the freeway and the airport, also close to restaurants and shopping. Pool & spa were immaculate as well.
07/07/14 sabbysguide Washington
I chose this hotel because I was taking 3 boys to soccer camp in Portland & I wanted a room with 2 queen beds & a pullout couch. Many of the other hotels only had double in their rooms with the pullouts or were way above what I was willing to spend. I paid $135 before taxes (around $155 total). I am somewhat ambivalent about this hotel & I can't really name a problem. The room was clean though there were no sheets or pillow case for the pullout. When I went down to get it someone else called down needing the same thing. Not really an issue. The TV was smeary. The elevator was smeary, definitely could use a wipe down but not gross. The bed was a little softer than I care for but not terrible. There was a rumble now & then through the night that I couldn't figure out where it came from. I couldn't find a temperature control on the refrigerator & it was only slightly cool. The boys enjoyed the pool. Decent size. Breakfast was probably standard. They had my favorite yogurt which I can't even find in the stores. The coffee was ok, seemed to be a decent roast, not strong but not weak either. I kind of feel like the rate at this hotel should be lower. I would stay here again as nothing truly wrong with this hotel but will definitely check for other options next time before booking here just to see what the comparable are in this area.
07/01/14 Brenda N Elk River, Minnesota
We got there an hour and ahalf before check in time. They had a very busy night the night before and the weren't sure if they could get us a room. Both my husband and I were extremely tired due to an early flight and a 3 hour drive. they found us a room that had just gotten clean. They were all so customer friendly. They made sure we had everything we needed. When we asked about sightseeing places they gave us directions that they printed out and told us which ones were the best. BEST CUSTOMER SERVICE EVER!!!! Great breakfast, nice sized room, super comfortable bed. VERY CLEAN!
All facilities were great. Breakfast is included and is better than usual American breakfast that you get in most hotels. Kingsize bed was huge and very comfortable to sleep in. Large room. Unfortunate about swimming pool is that it's always taken by other guests. No time to had some relaxed swimming
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