All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here101 Gateway Road E, Napa, CA, 94558, United States of America, ‏‎855-239-9485
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4.4 / 5Excellent

Score breakdown (from 194 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.6
  • Neighborhood
    3.8
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2.0 / 5Fair
"Unimpressed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Our stay was very disappointing. They were not amenities in the room when we checked in and when we called and asked for them they were not delivered until we called again.Overall very unimpressive service and very far out of the way from downtown Napa
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place, big rooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really enjoyed our time there. Rather wish we could have spent more time at the hotel. The kids liked the pool and the breakfast was hearty and good. Vegetarian sausage was available for the teen girl. That was a relief. The only problem I had was with the WiFi. I struggled with signing in. Tried using the ethernet hook-up with my teen's laptop but it didn't make it better. Don't know if others had the same experience. Wasn't much of an issue because I had data on my smartphone but might be an issue for others.
Genuine Hotels.com guest review
2 night family trip Apr 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just stayed here for a girls getaway. The hotel was great and comfortable. It is a drive from the wineries so just keep that in mind when booking.
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Shawn
US
4.0 / 5Excellent
"A tucked piece of gold!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel and hotel grounds were extremely clean and well kept. Checked in around 2:45PM. Check-in receptionist was cool (nothing major). Check-in process was kind of quick. They said they couldn't locate my reservation (booked on hotels.com), but after a few minutes she found it...some how. Room was super clean, bed was comfy and those pillows..OMG! I paid $170 for the room and although the hotel was clean, nice and in a safe area, it was a bit pricey. No major attractions close by,not super close to anything particular, so...in my opinion that's more of a suite price. There was a microwave in room, but no full kitchen. I've paid a little less and had a full kitchen (stove, fridge, etc). Overall, I'd stay here again if the price went down.
Genuine Hotels.com guest review
1 night romance trip Apr 20, 2015
Naomi
US
5.0 / 5Outstanding
"Comfortable overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very comfortable room, easy location to find, within 10 minutes of locations we needed and restaurants. Rooms were not available until 3pm which seemed odd ... the parking lot had very few cars and we saw no other guests while we waited for a friend to pick us up.
Genuine Hotels.com guest review
1 night romance trip Mar 31, 2015
Janet
US
5.0 / 5Outstanding
"Napa Valley Vaxatipn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay. The place is very nice location is good not too far from everything with the car
Genuine Hotels.com guest review
3 night romance trip Mar 31, 2015
George
US
5.0 / 5Outstanding
"Weekend in Napa"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is very comfortable. The room was spacious and had everything you need. Its a great location to begin your wine tasting tour, but not much else around it. Nice pool, comfy lounge and great breakfast. One tip, if you are getting a lot of traffic noise, make sure the window is closed tight. Will be staying here again.
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Rich
US
3.0 / 5Good
"pool-fun for kids"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good Hotel for the price, and kids must love pool. Minus for crowded breakfast and slow bacon processing, other than that it's great stop by the road for Napa area
Genuine Hotels.com guest review
2 night business trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
"Couples retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel with breakfast included. Outside of Napa on a busy highway but good access.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, up,to,date and clean. Bed was not as comfortable as I would have wanted but I am fairly sensitive about what I sleep on because of my back. Right across the street from smith brewing which is a must see stop for a tour and some beer.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Robert
US
1.0 / 5Poor
"FREE Internet --- but worthless"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When HOTELS.COM describes a hotel having FREE Internet the hotel should have FREE WORKING Internet. Internet access at this hotel was non-existent using a Mac, iPhone, and iPad. If you need to check your email or simply browse the Internet ... don't stay at this hotel.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
Tony
US
4.0 / 5Excellent
"Napa Wine Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for 2 nights while touring the wine region. We used the BBQ and patio for a picnic one evening - very pleasant. The hotel staff were wonderful and helpful. We will definitely return.
Genuine Expedia guest review
Other trip Feb 23, 2015
Lee
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It's beautiful! Breakfast is an awesome spread. And love that the pool is heated!
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
4.0 / 5Excellent
"very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
nice ,very good
Genuine Hotels.com guest review
1 night family trip Feb 12, 2015
Liang
US
5.0 / 5Outstanding
"Not too far away from the action."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location. Nice breakfast. Looks new, very clean. Good staff.
Genuine Expedia guest review
Other trip Feb 16, 2015
Kris
US
3.0 / 5Good
"Bad service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Charge me internet US$ 5.00 per day (data service)
Genuine Hotels.com guest review
2 night family trip Feb 4, 2015
Marco Antonio Moises
US
5.0 / 5Outstanding
"Napa Getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice room close to downtown Napa!
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Lacking workout"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Excercise room thermostat unasjustable and stuck on warm. Also, the tv's on the tread mills received only 6 or 7 channels and the one on the elliptical didn't work. The rooms have a lot of highway noise
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleased with the staff, room and location of hotel.
Genuine Expedia guest review
Other trip Feb 9, 2015
Paula
US
5.0 / 5Outstanding
"Penny's 50th Celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A beautiful hotel
Genuine Hotels.com guest review
2 night trip with friends Jan 17, 2015
Penny
US
5.0 / 5Outstanding
"Great place to stay in Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a great place to stay if you plan on going to downtown Napa for dinner.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"Decent Hotel but Not a Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    2.0
The rooms are slightly on the smaller side for a suite, and the single TV is in a somewhat odd position in the room creating an awkward layout. My biggest issue was simply the general location. You will have to go 5 miles one direction or the other to find any sort of restaurant.
Genuine Hotels.com guest review
2 night romance trip Jan 12, 2015
Travis
US
5.0 / 5Outstanding
"Good place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's very comfortable and good hotel to stay. Rich breakfast and complete facilities in the room. One thing is pity that the towels in the room are not enough 'cause our group is 5 but there are only 3 bath towels. We have to share with the others.
Genuine Hotels.com guest review
2 night family trip Jan 18, 2015
SHU LING
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would have liked them to continue to serve the full breakfast menu until the posted hour of breakfast close. They stopped making eggs and bacon and sausage fully 1/2 hour before they were supposed to close. It was still busy.
Genuine Expedia guest review
Other trip Jan 21, 2015
55 year old fem
US
5.0 / 5Outstanding
"Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent! Nice, clean, spaces. The front desk people are very friendly and helpful. It's about 6-7 minutes from Downtown Napa, very convenience.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
DUNG
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonder hotel. Clean and roomy. Breakfast was very good and fresh.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice and clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and family friendly hotel
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Just perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for one night on the way home from ski vacation at Tahoe. The hotel was just lovely. It was decorated for the holidays. The actual décor was Napa themed and they had a very nice breakfast as well as in and outdoor eating area. They also had a beautiful fireplace in the lobby/eating area. A long bar was in the lobby area that appeared to be available for wine tastings. We had a king bed suite room with pull out couch and the room came with a small kitchenette. It was conveniently located at the south end of Napa
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
A Traveler
US
3.0 / 5Good
"At least the rooms were clean"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Breakfast bar was sub standard. Couldn't get anyone to answer the phone at the front desk.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Weekend away"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Very nice Hotel. Too bad it's in the middle of nowhere.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Scott
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
When we arrived during a December rainstorm the lobby was welcoming with a fireplace and a beautiful Christmas tree. Our room was pleasant and clean. We were travelling with our adult son so appreciated the partition between the bed and sitting area. This was the reason we chose this hotel.. One small inconvenience was finding the sleeper sofa unmade. We called the desk and that was quickly remedied. We also enjoyed the breakfast which included fruit, scrambled eggs and sausage. It could have lasted until 10 however. We will stay here again.
Genuine Expedia guest review
Other trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Very south of the wineries."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very new and clean hotel. Lovely landscaping. It says Napa Valley, but had I realized that it was almost back in San Fransisco, I would have booked a hotel further north in the Napa winery region. It was a nice hotel for this price though, nice breakfast too.
Genuine Hotels.com guest review
1 night family trip Dec 14, 2014
Ellen
US
4.0 / 5Excellent
"Great hotel close to Napa Downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice and new hotel with great staff. The room is narrow than we thought. Our view is blocked by the tree so wish they can trim the tree. The noise from up stair when they moved around at late night caused discomfort in sleep for us. The compliment breakfast is good.
Genuine Expedia guest review
Other trip Dec 1, 2014
Christy
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
from the moment we arrived to when we left this was a wonderful place to stay. The staff was exceptional at all levels!
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
3.0 / 5Good
"No wifi in the room."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All were fine until no wifi in the room. There is cat 5 connect but wifi could be only be used in the lounge.
Genuine Expedia guest review
Other trip Nov 4, 2014
piloy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome time, awesome accommodations! Everyone was very friendly & the rooms were exceptional! Close to downtown Napa & surrounding areas! Would definitely stay here again!
Genuine Hotels.com guest review
5 night trip Sep 11, 2014
Victoria
US
4.0 / 5Excellent
"good value, 5 miles to downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
stayed here a couple times for business related trips. Don't think I can do it again though as the air conditioner sounds like a jet engine and kept waking me up at night even with ear plugs in. Seems a silly reason but gotta get some sleep!
Genuine Hotels.com guest review
2 night business trip Sep 16, 2014
A Traveler
US
4.0 / 5Excellent
"Nice facility"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We appreciated the location and cleanliness of your hotel. The grounds were well manicured and the staff was friendly. The beds were comfortable and the extra living space/kitchen area was nice
Genuine Expedia guest review
Other trip Sep 4, 2014
Kim
US
4.0 / 5Excellent
"Comfortable and close to downtown Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We have booked this hotel a few times as we like that we can book for one night, it is clean and well maintained and the staff is friendly and helpful. Not too far from downtown Napa. We stay there when we are going to a concert in town.
Genuine Expedia guest review
Other trip Jul 22, 2014
Sue
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very nice and a pleasure to stay at. We will definitely be back.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, but disappointing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
What were the odds? Two hotels in three nights whose business model includes unacceptable noise at the expense of travelers who were expecting quiet. As with many hotels, pool curfew is 10 pm so as not to disturb other patrons -- but the hotel then decides to hold a party (wedding reception?) in a tent with really loud music and booming bass until 11 pm? (And, as a customer trying to sleep, you have no idea when the torture is scheduled to stop.) I don't fault a hotel for making appropriate business decisions, but it's sort of a "truth in advertising" thing -- at least let other travelers opt-out and go somewhere else by advising them up-front there will be a lot of party noise until 11 pm. I would have rated the hotel lower, but in fairness, management the next day was responsive to our concerns. If I could be certain there would not be any noisy special events, I would stay here again. It's a pretty nice hotel at the south end of Napa Valley, right across from a beautiful winery. The hotel is clean, attractive and fairly new, the rooms are nice "suite" style rooms with good amenities. Bring your own clock -- this room has one of those ipod docks where you can't actually see the time in the dark.
Genuine Hotels.com guest review
1 night family trip Jul 12, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
beautiful hotel, but the room was far from the lobby.
Genuine Expedia guest review
Other trip Jul 10, 2014
Kitty
US
5.0 / 5Outstanding
"A little out of the way of the wineries..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A little out of the way of the wineries but very nice and pleasant... A little on the pricey side.
Genuine Expedia guest review
Other trip Jun 30, 2014
Chad
US
5.0 / 5Outstanding
"Overall very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Bed was a bit stiff but everything else was wonderful.
Genuine Hotels.com guest review
1 night trip May 31, 2014
A Traveler
US
1.0 / 5Poor
"Fine hotel, disappointingly small suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    1.0
This was a last minute getaway. The suite was so much smaller than any other Marriott that we have visited. It was just a small hotel room with a half wall and a tiny sofabed. I am sure there are far better value hotels in Napa given the extraordinarily expensive rate for one night. The rest of the hotel was fine - clean, pool etc. It was a bit unnerving at checkin that the police were investigating a theft from a room. But the hotel staff were very polite and helpful.
Genuine Hotels.com guest review
1 night family trip May 31, 2014
Kath
US
5.0 / 5Outstanding
"Mothers day celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel, good breakfast and great for the price. I would stay here again for sure.
Genuine Hotels.com guest review
1 night trip May 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This is a nice hotel. Much nicer than I was expecting. The prices was very good. I would recommend it.
Genuine Hotels.com guest review
1 night trip Apr 22, 2014
Ld
US
5.0 / 5Outstanding
"great place, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we had a great time
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
A Traveler
US
5.0 / 5Outstanding
"great location and nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice and the location was great, the breakfast was awesome. I paid for a suite but I thought the room was on the small side. But other than that the hotel was great and I would stay there again.
Genuine Hotels.com guest review
1 night trip Apr 19, 2014
Sandra
US
4.0 / 5Excellent
"Clean, comfortable, upscale"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
For an chain hotel near an airport, this hotel was very nice. Not a fancy resort, but for the area the price was right and it had everything we needed. The suite was comfortable with a separate sitting area and kitchenette. Very clean and well appointed. The breakfast was good, including hot scrambled eggs and bacon. Better than your usual hotel "continental breakfast." I would recommend this hotel for business or leisure travelers.
Genuine Expedia guest review
Other trip Apr 2, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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