This hotel was in a great location, close to Times Square but not right in it, so it was quieter and away from all the lights. Great service and rooms were cozy and comfy, especially for the price. Would definitely stay here again.Genuine Hotels.com guest review
"Short Walk to Penn Station and Macy's Herald Sq"
If you've staying in NYC before, you know the rooms are small. Hilton Garden improved that feeling by using a streamline modular wall unit facing the bed. Loved the Kuerig coffee maker, large TV, temerpeadic-like mattress and spacious bathroom. Very clean room, hallways, elevators and lobby. Security after 8pm elevator access. Lovely sidewalk patio […] areas with tables, chairs and umbrellas. Replacing the ergonomic desk chair with a comfy stuffed chair would have been nice since there was no chair or sofa to relax in a king bed room. If you desire a "city view room" as I did, call the hotel to secure that the room faces the street in front of the building. My "city view" that I paid extra for could only be seen by putting your face nearly to the glass of the window and looking sideways. Otherwise, the view was a not-so-pretty alley. We would stay there again. Read moreGenuine Hotels.com guest review
"Convenient to MSG and Penn Station"
The hotel was clean and the staff was friendly and efficient. We enjoy the area around Penn Station for some nice pubs (O'Reilly's and Jack Doyle's) and Keen's Steakhouse. It's also easy to get to any subway in or around Penn Station and then get to anywhere in Manhattan or Brooklyn quickly. Would definitely stay again.Genuine Hotels.com guest review
"best location hotel"
For a pair of shopping women traveling to NYC, this location was perfect! You walk out the hotel and walk across the street to the largest Macy's in the world. Also the view of the Empire state building was amazing. We will be staying there again. Shower was good.Genuine Hotels.com guest review
Our first time to NY and the hotel was great (clean & helpful staff). Very close to everything; Macy's, Empire state, times square (about 8 blocks from it), subways, grocery store 2 blocks away. I would stay there again- had a great time.Genuine Hotels.com guest review
"great location to Times Square"
i enjoyed my stayGenuine Hotels.com guest review
"Very small room"
My room was much too small for the price, which was, with taxes, $633 for one night. I expected a larger, nicer room.Genuine Hotels.com guest review
"very convenient to midtown"
Good size room at a reasonable rate for its location. Easy walking distance to Madison square garden and Penn Station. Reduced rate parking a block away. Breakfast a little expensive (not included with room) but was pretty good. Not a full service hotel, but staff was went above and beyond to be helpful. Everything was new and clean. Windows in room […] opened, helpful for anyone who is sensitive to air conditioning. Read moreGenuine Hotels.com guest review
I picked this hotel because it was the cheapest hotel in manhattan that met my standards. Staff were very accommodating and and the rooms were nice. Close to subway station but a far walk from Times Square.Genuine Hotels.com guest review
"Convenient and pleasant stay"
We had three adults in our room with two full-size beds, so it wasn't especially spacious but worked out just fine for our four night stay. The beds and pillows were comfortable, the bathroom large and clean and they changed our towels daily as requested by placing them on the floor after use. The coffee in the lobby is great; I wasn't so taken with […] the room Keurig. The elevator service was fast and the hotel staff and concierge were extremely accommodating. The hotel is super close to a deli/market and restaurants and subway stop. Our room had a refrigerator and microwave for reheating leftovers from restaurants. I would stay there again. The hotel is convenient to, and yet far enough away, from the Times Square confusion. Read moreGenuine Expedia guest review
"Great Hotel Location with Good Accommodations"
We stayed here 5 nights with a young child in tow. Good clean room with all the basic necessities, plus a refrig and microwave. Beds were not too comfortable, but we got a fairly peaceful sleep even though we were right next to the elevator. Staff was very nice, especially the bell hop, whom my son thought was so funny. Breakfast in the hotel was a […] nice benefit, although a little pricey, but convenient. Best part is that this hotel is central to everything in Midtown, including the subway, Grand Central and Empire State building. Read moreGenuine Expedia guest review
Great experience would love to stay many more times in futureGenuine Expedia guest review
Everything was excellent, service, Cleanliness, location (walking distance to the most shopping area and times square) except the Wi-Fi that was poor. Next time to nyc I choose Hilton Garden Inn againGenuine Hotels.com guest review
"Nice and clean"
Good deal for a midtown hotel.Genuine Hotels.com guest review
Couldn't have asked for a better location nor a better room at the price.Genuine Hotels.com guest review
Room is rather small and not luxurious but it was clean and had everything you would expect, plus a refrigerator and microwave. Bed and bathroom were good. The hotel is new and clean and very close to Koreatown.Genuine Hotels.com guest review
Great location...comfortable room...clean and comfortable.Genuine Expedia guest review
"A Room with a "VIEW!""
This hotel is beyond great. Our room was on the 24th floor up above the street with a great view of the Empire State Building. It was like staring into a building made of stars. I would recommend this hotel to anyone who likes great accommodations, great service and a great view.Genuine Hotels.com guest review
"Great location, comfortable clean rooms"
I'd recommend highly - good rate, comfortable rooms and just across the street from Macy's!Genuine Hotels.com guest review
"Clean, great location and nice rooms"
I spent weeks researching hotels in NYC and am so glad I picked this one. The hotel is in a very convenient area. Walking distance to many attractions including Harold Square and Empire State Building. There is a Subway just several steps away from hotel. Even though it's in a convenient area, the hotel is on a pretty quiet street which is something […] I really liked. This hotel is very clean. I had the double beds with city view room and was able to request view of Empire State Building. The room was the size I was expecting. The beds were very comfortable and are adjustable from soft to firm. The bathroom was a nice size, bigger than planned. The shower had great pressure and was really easy to use. The view was beautiful! The windows take up almost the whole side wall so you can get good light and see nice views. I was up on a high floor so it was very quiet at night. It was a girls weekend and I felt safe at this hotel. You need to use your room key for the elevator to work at night. The staff at the front desk are very approachable, helpful and lovely. There are several restuarants on the same street if you go left leaving the hotel. I highly recommend Brendan's bar and grill for a nice dinner! Brendan's also does the room service for the hotel but I didn't order room service. The playwright is a nice pub that's also down the street. I will definitely stay here again! Read moreGenuine Hotels.com guest review
Overall,clean, neat convenient. Left towel and linen rack in our hall for 3 days.Needs a little work, but staff very warm and helpfulGenuine Hotels.com guest review
"We had a problem with TV"
We had problems not able to watch movie and right away tech came out fix it.Genuine Expedia guest review
Hotel staff returned clothes that had been left behind to my home in Chicago, much appreciated.Genuine Expedia guest review
Everything was great I just wish the room was a little bigger. I had a room with one king size bed and it needed to have a little more space.Genuine Expedia guest review
"weekend stay at Empire State Bldg Hilton garden in"
wonderful experience, the location was close to a lot of attractionsGenuine Expedia guest review
"Comfortable, clean, great location"
Stayed here last minute and everything was great. Quick check-in, clean and spacious room with a comfy bed. The staff was friendly and more than willing to help. Overall, a great hotel in a great location.Genuine Expedia guest review
Reception area and employees were very pleasant and helpful. I probably would have rated the service higher, except for an odd situation that happened after my first night. In the middle of the afternoon, two gentlemen showed up at my door and said that there was a complaint that the shower was leaking onto the floor. Since I had not complained, I was […] leary of letting them in, but they insisted the problem was in my room. It turned out to be legitimate, but no one had warned me that there may have been a problem, or that someone would be coming in. Read moreGenuine Hotels.com guest review
"Good Stay for the Price"
GOOD: (1) room was very nice and comfortable with everything we needed, bathroom was large and not shoddy; (2) location was very convenient for everything we wanted to do for our short stay; (3) front desk was very understanding even through we checked out quite late. BAD: (1) at check-in, very little explanation given about parking our car in the garage […] -- I was told what street the garage was on but not where on the street or which garage, I was not told that I needed to tell the parking attendant that I was staying at the hotel; (2) as I was unloading, a charter bus kept honking for me to move my car; (3) elevators are very slow; (4) at check-out, I was not asked about my car parked in the garage -- when I went to get it the parking attendant said I needed to pay for the parking at the hotel first, so I had to go back carrying all my bags. OVERALL: some hiccups and frustrations but a good room for a good price. Read moreGenuine Hotels.com guest review
"Great Vacation and Business Accommodation"
The hotel staff is very friendly and helpful especially the Guest Manager Alen who allocated us with the room we requested but changed after it was promised to us thats excellent customer service. The room was spacious and very clean as well as comfortable. The breakfast and and the staff positive and helpful attitude is commendable. My family and I […] will always stay there whenever we come to New York - we have found a home away from home. Thank you and God bless. Pastor Mandla Zembe Read moreGenuine Hotels.com guest review
Had a great stay, no complains at all. Beautiful view of the Empire State building. Great location for transportation.Genuine Hotels.com guest review
"Very comfortable, clean and great location"
While the room was small, it was very comfortable, well maintained and extremely clean. The location is convenient to all transportation, food and shopping. The staff was very friendly and helpful.Genuine Hotels.com guest review
The location of the hotel was great. We could walk to Times Square, Central Park, and path train station to New Jersey. The room was small but very clean with a comfortable bed.Genuine Expedia guest review
"Close to macys"
If u r willing to shop in the biggest store it's perfect. I had trouble with the transportation I booked in th front desk cause they told m a price bt in th end I payed more.Genuine Expedia guest review
"Better than average new york hotel"
I have stayed at several new york hotels. This hotel rates as one of the better hotels I've stayed at at this star level period. It was more space than a lot of ny hotels. I didn't feel like I needed to check the bed sheets for anything. The hotel staff was cordial and ready to please.......and even though it was centrally located I had no noise disruptions. […] Will book again. Read moreGenuine Expedia guest review
"Close to most attractions"
Had a great experience at the garden inn. I will be back again.Genuine Expedia guest review
This is our go to hotel when visiting NYC. The staff is friendly and check/in, check/out is quick and stress free. The rooms are clean and the beds are very comfortable.Genuine Expedia guest review
"good location near subway"
Most of 2 day stay was comfortable with good climate control, clean room. I did not take advatnage of buffet breakfast for $17.99. The only real negative was Saturday late nite - some difficulty sleeping at nite due to other reasons, but kept awake by cars using their horns - multiple times by multiple different cars, much more than during daytime. […] Also walls a little thin with music/people talking in halls at nite - louder than daytime. Read moreGenuine Hotels.com guest review
"Nice, comfortable stay at a very good location"
It was a pleasure experience staying in hilton garden inn, the location of the hotel is great and a safe place where you could really walk in till late nights,I highly recommend this hotel while traveling to NYC as a tourist.Genuine Hotels.com guest review
My fiance surprised me with a little getaway for my birthday. I had no idea where we were going and it ended up being a great experience. The hotel staff was exceptionally welcoming and helpful to us. Overall it was a great birthday surprise and getaway.Genuine Expedia guest review
"Nice hotel and good location in NYC."
Comfortable beds, plenty of towels, and a nice bathroom.Genuine Expedia guest review
"Close to times square"
This hotel was okay. It was a little pricey but that is what you will encounter when staying in Manhattan. The hotel is near Bryant Park as well as many stores and boutiques. There are several spots and options for food which are all in walking distance to and from the hotel. The staff was very friendly and willing to assist in every way. The rooms […] are a little small but again it is Manhattan. Read moreGenuine Hotels.com guest review
"Broken Promises - unethical operation"
I booked the hotel on 10th for the 12th night through hotel.com. and made follow up call to the hotel that all set and room will be rewerved for my guest. Also, hotel.com stated that the reservation is guranteed. It was chosen because its location near Time Square. The room fare and tax was pre-paid on 10th. When my client arrived from Hong Kong and […] came to the hotel for check-in, he was told there is no room for him and was switched to Holiday Inn 6 blocks further from Time Square. When questioned the next day, the hotel had nerve to tell me that the arrangement was better than the what I paid to reserve which supposed to be guaranteed. The place is run totally by some sub-animals. How could it bear Hilton's name! Read moreGenuine Hotels.com guest review
"The best value for price"
This is a charming and very nice hotel. Good Location to the major sites. Super Clean, Cordial Staff, for the price room is very nice and great bathrooms with very nice amenities. Value/Price can't beat it.Genuine Hotels.com guest review
"Castle in the Sky!"
My wife had gotten the very rare opportunity to sing a solo at Carnegie Hall. We needed a place to stay the night before. I had checked places to stay in the area, and really did not find anything to my liking. I ventured out to places a little further away, and am I glad I did. When I came upon the Hilton Gardens and read all about them. I knew I found […] a great place, because when I called and spoke with George at the front desk, he made me feel like one of the Hilton family.When I explained why we were visiting New York, he told me to congratulate my wife on her special accomplishment, and said he would help in anyway he could to make our stay just as special. When I explained we would need a late check in due to voice rehearsal that day they were very accommodating. When we showed up late that day, we had the pleasure of meeting not only George , but also Alex and Elan the Guest Service Manager. They all were so enthusiastic and encouraging about her performance. They said they would make our stay one to remember and they did. They placed us on the 31st floor, in a corner room with a view of the city ,that was breathtaking, like a castle in the sky. Read moreGenuine Hotels.com guest review
"A bit trashy"
While the inside of the hotel appeared clean, the outside had piles of trash that extended from the front of the building out to and under the signage. It was a bit disconcerting (sketchy) having to drag my bags past piles of trash that probably had a few small animals/rodents living inside. Oh, and the fact that I requested a king bed and when I got […] there they had me in a double bed room (which they changed at my request). They didn't seem to have it all together. Read moreGenuine Hotels.com guest review
"Close to All Things Important"
The hotel was nice and very conveniently located. Beware - corner rooms are INCREDIBLY small. Much smaller than the rest of the rooms on the floors.Genuine Hotels.com guest review
The hotel is perfect for a weekend romantic getaway. The room is very clean, the bathroom is beautiful. The staff is ultra friendly. In fact, they gave us bottled waters. I wish the hotel would do more room sales! I would practically live there.Genuine Hotels.com guest review
Had an enjoyable say. Room was comfortable and clean. Great locationGenuine Hotels.com guest review
Room was clean and everything worked. A little on the small side, but it is NYC and not unexpected. Hotel staff was great and everyone was very friendly. Would stay again.Genuine Hotels.com guest review
"good place to stay"
fun and convenientGenuine Hotels.com guest review
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