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  • ALTA Cebu Resort
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1 room,  2 adults 
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Room 1:

ALTA Cebu Resort - Cordova

10.267657, 123.943483
3.5 stars
Tugbungan, Pilipog, Cordova, 6017 Philippines ‎866-539-0036‎
Lowest price $82 $66
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    • Hotel description
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    Image of ALTA Cebu Resort, Cordova
    3.3 Good
    (Neighborhood average 3.4)
    70% Recommend
    (33 reviews)
    “

    This is a very interesting place. A 3.5 star place in Cebu with rates that are very reasonable. The rooms were very clean and the staff very friendly... and attentive. It's more than just a hotel but keep in mind it's landlocked and located off the beaten path. Takes about 25min to the airport and about 40min to Cebu center. For those that don't mind the commute (the taxis are cheap enough in Cebu) it's a great place to stay. That said, it's going to cost you 400p each way every time you go to or from the resort. The pool and grounds are very nice. The food at the restaurant was fantastic but do expect to wait for upwards of 1 hour for just about anything you order. The group of people staying there was also a fun mix of ages and nationalities. The spa staff and massage are highly recommended. All of the staff were lovely.

    ”

    Reviewed by a Hotels.com guest on Jan 27, 2012

    Overview of ALTA Cebu Resort - Cordova

    Western Owned-and-Operated Garden Resort
    Popular Boutique Resort ideal for family & friends or as a perfect romantic hideaway. With relaxed atmosphere, cozy rooms, crystal clear pool, live entertainment, activities, sports, barbecues and more, guests find it hard to leave

    Affordable Getaway
    Explore Alta’s 5 acres of lush rain-forest gardens & Alta Bay. Enjoy newly refurbished facilities & award winning cuisine.Use hotel contact info from confirmed reservation to reserve airport pick up.

    Genuinely Friendly Place
    This unique property is owned and operated by a family who are passionate about giving their best. Their warm, personal touch provides a genuinely friendly ambiance, perfect for romance, family fun or socializing with fellow world travelers.


    This property has provided all content and is solely responsible for its accuracy.

    Need help? Our experts can call you

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    Map

    ALTA Cebu Resort
    View ALTA Cebu Resort on a map

    Landmarks near ALTA Cebu Resort

    • Magellan's Cross Hotels - Cebu 3.3 miles
    • Basilica of the Holy Child Hotels - Cebu 3.4 miles
    • Cebu Metropolitan Cathedral Hotels - Cebu 3.4 miles
    • Casa Gorordo Museum Hotels - Cebu 3.4 miles
    • SM City Cebu Hotels - Cebu 3.5 miles

    Nearest hotels to ALTA Cebu Resort

    • Pacific Cebu Resort International, Inc
      3.5 stars
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    • Plantation Bay Resort and Spa
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    • Crown Regency Suites Mactan
      4.0 stars
      2.9 miles from ALTA Cebu Resort - Cordova
    • Sampaguita Suites Plaza Garcia
      2.5 stars
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    • Hotel Pier Cuatro
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      3.3 miles from ALTA Cebu Resort - Cordova

    Top Hotels in Cordova

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    Nearby Cordova Hotels with Meeting Facilities

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    Top rated Hotels in Cordova

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    Recently reviewed Hotels in Cordova

    • Be Resorts - Mactan
      3.5 stars
      3.8 from 52 guest ratings
      "Be Resorts" Reviewed by Willobee of "Scranton, PA" on Dec 23, 2011

      If you don't mind being off the beaten path from Cebu City, this is the perfect hideaway. Located a quick 15 minutes from the airport, a 200 peso taxi ride. The hotel is very comfortable, the food is very good and the staff is fantastic. Excellent customer service and a great value for the money. I suggest the suite which has lots of room. We had an issue with our AC one night and they quickly moved us to another room. Breakfast was a decent Filippino style buffet, not bad. The pools are big, the beach is private and the view is very nice. There are plenty of decent restaurants in the area (I suggest taking taxi) especially the Manna Su Tu Kil Seafoods. You can have a feast for a very decent price. Avoid the nearby Japanese restuarant, the prices were a rip off. You can take a jeepney or taxi to downtown Cebu in 30 minutes, so you're not too far from shopping or the tourist attractions. We went to relax, and that's just what we did. We had great massages in their Calm Room and delicious drinks at the poolside bar. I highly reccommend Be Resorts to everyone.

    • Cebu Grand Hotel
      3.0 stars
      3.3 from 9 guest ratings
      "Ok place" Reviewed by a Hotels.com guest on Dec 15, 2011

      The room was big, aircon worked well, clean & comfortable, but the bathroom was really small.

    • Crown Regency Residences Cebu
      3.0 stars
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      "A great price..." Reviewed by Ron of "Chicago, IL, USA" on Jan 2, 2011

      Had overnite layover in Cebu City. Needed cheap but nice hotel for 1 nite stay. Crown was perfect place for my needs. Staff courteous and room was clean. Resturant was great. Nice place for the price. Out of the way from tourist district, but only short ride by taxi.

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    Guest Rooms

    Change search
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    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    • 1 double
    • 1 queen
    Windows open to view of the garden and river. Television with cable channels and DVD player. Complimentary wired and wireless Internet access. Free local calls. In-room safe. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Welcome amenities. Air conditioning. Microwave available on request.

    Accessibility features

    • Accessible bathroom

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable television service
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping
    • Free local calls
    • Garden view
    • Hair dryer
    • HBO
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Microwave (on request)
    • Minibar
    • Phone
    • Private bathroom
    • River view
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (complimentary)

    Premium Room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    • 1 double
    • 1 queen
    Windows open to view of the garden and river. Television with cable channels. Complimentary wired and wireless Internet access. Free local calls. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Welcome amenities. Air conditioning. Microwave and iron/ironing board available on request.

    Accessibility features

    • Accessible bathroom

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable television service
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping
    • Free local calls
    • Garden view
    • Hair dryer
    • HBO
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Microwave (on request)
    • Minibar
    • Phone
    • Private bathroom
    • River view
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (complimentary)

    Superior room

    Hotel Info: ‎866-539-8117‎

    See room information

    Room description

    • 1 double
    • 1 queen
    Windows open to view of the garden and river. Television with cable channels. Complimentary wired and wireless Internet access. Free local calls. In-room safe. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Welcome amenities. Air conditioning. Microwave available on request.

    Accessibility features

    • Accessible bathroom

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable television service
    • Complimentary bottled water
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Daily housekeeping
    • Free local calls
    • Garden view
    • Hair dryer
    • HBO
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Microwave (on request)
    • Minibar
    • Phone
    • Private bathroom
    • River view
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (complimentary)

    Know before you go

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Check-out time is: noon

    • Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Fax machine
    • Garden
    • Number of buildings/towers - 20
    • Poolside bar
    • Restaurant(s) in hotel
    • Shopping on site
    • Suitable for children
    • Swimming pool - outdoor
    • Umbrella
    • Video library
    • See more facilities
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Billiards
      • Billiards or pool table
      • Clubhouse
      • Coffee shop or café
      • Computer station
      • Conference center
      • Creche (nursery)
      • Designated smoking areas
      • Gift shops or newsstand
      • Grocery/convenience store
      • Half board rates available
      • Luggage storage
      • Marina on site
      • Media library
      • Music library
      • Number of floors - 2
      • One meeting/conference room
      • Patio
      • Picnic area
      • Pool table
      • Rooftop terrace
      • Total number of rooms - 55
      • Wireless (high-speed) Internet access - complimentary
      • Year Built - 2006
    • Rooms (all rooms include)
    • Bathrobes
    • Complimentary toiletries
    • Cribs (infant beds) available
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Private bathroom
    • Welcome amenities
    • Window opens
    • See more room details
      • Air conditioning
      • Cable television service
      • Complimentary bottled water
      • Daily housekeeping
      • Free local calls
      • Garden view
      • HBO
      • Microwave (on request)
      • Minibar
      • Phone
      • River view
      • Wake-up calls
      • Wired high-speed Internet access (complimentary)
    • Services
    • Medical assistance available
    • Parking (free)
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Secure parking
    • Security guard
    • Self parking
    • Supervised child care/activities
    • Wedding services
    • Wheelchair accessible
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • Babysitting or child care
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary breakfast
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Fitness facilities
      • Floor butler
      • Full-service health spa
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
    • Business & Event
    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Library
    • Photocopy machines
    • Accessibility Features**
    • Accessible bathroom

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary breakfast.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boating on site
    • Boat launch on site
    • Bungee jumping nearby
    • Dock on site
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Helicopter/airplane tours nearby
    • Kayaking nearby
    • Motor boating on site
    • Parasailing nearby
    • Personal watercraft
    • Playground nearby
    • Rowboats nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Swimming on site
    • Table tennis nearby
    • Tennis nearby
    • Volleyball on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Airport shuttle fee: PHP 400 (one way)
    • Deposit: PHP 1000 per night
    • Early check-in fee: PHP 1575

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Cordova, Philippines
    Check Price
    Map
      of
    10.267657, 123.943483
    Hotel coordinates:

    Street map

    Area map

    A short guide to Mactan Island

    Although Mactan Island houses Mactan-Cebu International Airport (CEB) and is connected to Cebu City by a bridge, the island may be most famous as the site where Ferdinand Magellan died fighting Lapu-Lapu. Tiny Mactan village has monuments to both leaders, and the island also features several guitar factories.

    see all hotels in Cordova

    Nearby Activities & Points of Interest

    3.0+ mi

    • Magellan's Cross - 3.3 miles
    • Basilica of the Holy Child - 3.4 miles
    • Cebu Metropolitan Cathedral - 3.4 miles
    • Casa Gorordo Museum - 3.4 miles
    • SM City Cebu - 3.5 miles
    • Cebu City - 3.7 miles
    • Cebu Mactan Intl. Airport (CEB) - 4.1 miles
    • Ayala Center (Cebu) - 4.4 miles
    • Robinsons Plaza - 4.4 miles
    • Cebu International Convention Center - 4.6 miles
    • Philippines Taoist Temple - 6.0 miles
    • Tagbilaran Airport (TAG) - 43 miles
    All hotels in Cordova, Philippines
    Check Price
    Reviews

    Filter reviews

    • Overall (33) 3.3
    • Business (0) There are no reviews in this category yet.
    • Romance (14) 3.6
    • Family (7) 2.6
    • With Friends (7) 2.7
    • All Others (6) 3.8
    3.3 out of 5average overall

    Reviews: Overall

    • Post a review
    • FAQs
    ALTA Cebu Resort - Cordova
    Jan 27, 2012
    Family
    "Best deal in Cebu with some reservations"
    Reviewed by a Hotels.com guest
    This is a very interesting place. A 3.5 star place in Cebu with rates that are very reasonable. The rooms were very clean and the staff very friendly and attentive. It's more than just a hotel but keep in mind it's landlocked and located off the beaten path. Takes about 25min to the airport and about 40min to Cebu center. For those that don't mind the […] commute (the taxis are cheap enough in Cebu) it's a great place to stay. That said, it's going to cost you 400p each way every time you go to or from the resort. The pool and grounds are very nice. The food at the restaurant was fantastic but do expect to wait for upwards of 1 hour for just about anything you order. The group of people staying there was also a fun mix of ages and nationalities. The spa staff and massage are highly recommended. All of the staff were lovely. Read more
    4.05
    ALTA Cebu Resort - Cordova
    Jan 16, 2012
    All Others
    "out of the way get away"
    Reviewed by a Hotels.com guest
    Food was very good, rooms spacious and clean, well stocked, excellent staff. Massage prices high, only shuttle out goes at 9AM and must be booked ahead of time. Taxi back from malls or beach is around a half an hour fare. The nicer beach hotels that they will take you to charge a user fee that is quite high considering costs of other things in the country. […] All in all good value when you want to get away from it all. Read more
    4.05
    ALTA Cebu Resort - Cordova
    Dec 6, 2011
    Romance
    "A Quiet Oasis"
    Reviewed by a Hotels.com guest
    ALTA is a beautiful resort located about 10 minutes from Lapu-Lapu City and about 20 minutes from Cebu City. My fiance and I were pleased by this quiet oasis. The grounds are clean and attractive, with plenty of shade trees and walking paths surrounding the buildings. The resturaunt is good, and the service is top notch. The owner is directly involved […] in the management of the hotel, and he is committed to making sure you enjoy your stay. The only drawback is that the resort does not have its own beach, but you can arrange shuttle service to visit one of the other nearby beachside resorts. The staff will also help you arrange a day outing, island hopping, or city tour. Overall, a very romantic stay! Read more
    4.05
    ALTA Cebu Resort - Cordova
    Aug 29, 2011
    Romance
    Reviewed by DouglasB of Michigan
    If your looking for a resort on the beach then this is not for you. Its a decent place to stay for the money. The staff is very friendly. The week we stayed the had just lost their chef so the food was pretty bad. They say they have a jacuzzi but it is not a jacuzzi.
    3.05
    ALTA Cebu Resort - Cordova
    Jul 27, 2011
    Romance
    "Garden of Eden"
    Reviewed by ronaldha of las vegas, nevada
    It was my frist trip to the Philippines. I was coming to meet my fiance for the first time. Her and i spent several weeks reading reviews for our most anticipated meeting. We chose this hotel base only on the reviews written. Others were too expensive (over price), not good location, and bad reviews, specially on the staff. I am afraid of air travel,so […] getting there was an experience on itself. Beeing on a foreign country and not knowing the language, can be very intimidating. I was, but when I met my future wife I was content:but when I got to Alta , all intimidation went out the window. That's when my dream vacation started. I felt as I had been forgiving of my sin's and been allowed back to "The garden of Eden". This is a magical place, that will indulged you with their friendly staff, and flora surroundings. From the maintenance Jerome, to a relaxing massge with Ada, to the friendly ladies at the front desk ( eden,edna, blonde lady-sorry forgot your name ), to Marcos,the bartender, always keeping your drink full ( in my case Rum and Coke), to the GM, to the owner Larry, it makes you feel as if you were in pandora. If you have seen the movie Avatar, then you know what I am talking about.the place is magical. I felt in love with my fiance, thanks to the beautifull place and care I got from them. Everyone was very professional and kind. I booked my stayed for 15 days, but duo to personal reasons, i had to leave a few days early. The GM, was very understanding of my situation, that he worked it out , were we were both happy. Once again, this is a very delightfull place to stay. is away from busy city , and very relaxing. I took so many pictures and video of the hotel, is truly the gem of cebu. One thing for sure, all roads lead to Alta, because if you are staying somewhere else in Cebu, you will miss out on it's beauty and pleasant stay. I like it so much ,that I did several videos and will put them on You tube, so you can judge for yourself.. Look for netskie and r Read more
    5.05
    ALTA Cebu Resort - Cordova
    May 29, 2011
    Romance
    "Great place to relax"
    Reviewed by LawrenceL of Norfolk ,NE
    Stayed at Alta Resort for 1 week in May and was very impressed with the way the staff made us feel as though we were part of their family ! We arrived early and were treated to a complimentary lunch. Our room was clean and comfortable, and the bathroom was big, especially the shower. We loved the 24 hour pool, and the almost nightly poolside entertainment. […] We made friends with the guests immediately. The owner was very approachable, and carried on several conversations with us and other guests. My fiancée and I were engaged at Alta, and we plan to return for our honeymoon ! Read more
    4.05
    ALTA Cebu Resort - Cordova
    Jan 6, 2011
    All Others
    Reviewed by MichelleM of Seoul, S. Korea
    I would recommend this hotel especially to couples and families. The facilities are good, great pool, nice food (although I would have liked to see more local dishes on menu). The shining star of this resort are the staff. They are genuinely concerned about the well-being of guests, and are very friendly without being pushy and 'in-your-face'. Whenever […] I had a request, it was tended to immediately. Read more
    4.05
    ALTA Cebu Resort - Cordova
    May 17, 2010
    With Friends
    "good hotel experience"
    Reviewed by RoccoR of Las Vegas
    The staff very friendly and helpful, some trouble with the water, but they solved it, the eletricity went out a couple of times, but they solved it quickly, free internet a big plus.
    4.05
    ALTA Cebu Resort - Cordova
    Oct 12, 2009
    Romance
    "Off the beaten path"
    Reviewed by a Hotels.com guest
    Certainly not your usual place. Rather than having a hotel room on a certain floor and wing, you are assigned your own little nipa hut (though it is attached to others, so there can be some overflow noise if your neighbors are in a partying mood). As such, they have a limited number of units, so I recommend making your reservations well in advance, […] especially during peak season. They have a private vehicle that (for a fee) can transfer you to or from the airport or other places, or can shuttle you to the local beaches. Again, reserve in advance. They offered a standard Filipino or American breakfast plate, limited but okay. They welcomed everyone in my party with a complimentary glass of juice. I had some interesting conversations with the monkeys in the mini zoo out back. Internet access worked sporadically. Staff were pleasant and helpful. I cannot think of a better place for an inexpensive romantic getaway. Read more
    4.05
    ALTA Cebu Resort - Cordova
    Sep 8, 2009
    All Others
    "great escape"
    Reviewed by a Hotels.com guest
    The place looked like a lost episode of Fantasy Island. In a word it was beautiful. The staff was warm and friendly, and i'm sure if i needed anything special it would have been provided. I didn't get to stay my whole vacation, but the 2 days I spent there it was quiet and tranquil. If your looking for a place to just relax this is the place for you. […] Of course I was there durring the "off season" so I'm sure thats why everything felt... uh, "closed". Not much excitement feeling around the hotel. Will have to try it again durring the "vacation season" see if it "picks up" a bit more of an exciting feeling. Read more
    4.05

    The following English reviews were posted by Hotels.com guests from other countries

    ALTA Cebu Resort - Cordova
    Jan 30, 2012
    Family
    "FAAAAAR away from beaches"
    Reviewed by a Hotels.com guest
    too far away from beaches.
    2.05
    ALTA Cebu Resort - Cordova
    Jan 10, 2012
    All Others
    "Alta Cebu Resort"
    Reviewed by TonyF of Victoria Australia
    On my recent holiday to the above resort,i was totally satisfied.The moment i reached the front desk i knew i was going to have a good time.The staff were out of this world,friendly,willing to help,kind and very courteus.My next trip will definately be back to the Alta,and i cannot get there quick enough.Definately a big 10 out of 10.Well done to the […] owner and ALL his staff Tony Forrest Victoria Australia Read more
    5.05
    ALTA Cebu Resort - Cordova
    Jan 6, 2012
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.
    4.05
    ALTA Cebu Resort - Cordova
    Nov 28, 2011
    With Friends
    "Positive reviews seem overrated"
    Reviewed by a Hotels.com guest
    Briefly - staff, as always in Philippines, very welcoming, polite, kind and hospitable. The hotel seems, however, seriously mismanaged. Expect dirty pool, expensive little restaurant, local TV stations only, erratic internet at best. The electric heater in the shower was not grounded properly, causing mild electric shocks. Considering its a 2-3 kilowat […] device, this could be potentially life-threatening. The aircon system is another failure. The moment you leave the room and take your key out of the wall socket, the aircondition goes off. That means +45 Celcius in the room when you are back, and at least an hour to cool it to 30. My two requests for the manager to contact me have been ignored. Location - remote, unsafe area on Lapulapu. Expect long taxi traveling time due to heavy traffic. Moved to Movenpick, where the price was twice as expensive but the quality of stay tenfold higher. If you are in Cebu to relax, stay away from the Alta place. Read more

    When I read this review I wonder if he is talking about another resort. During the time this guest was here, we hired an HRM professor / consultant who did extensive training of our staff. In recent months, 2 commercial airline pilots, a cruise ship captains, several high end chefs and other industry professionals gave the highest praise to our resort. They were so impressed, they promised to return. Guests say our prices are reasonable and that our internet is better than most. Though other Mactan Island resorts have problems with the cable TV company, we are the only one I know of that offers free DVD movies. An engineer guest said our pool is perhaps the cleanest he has ever seen in the Philippines. Our restaurant is neither expensive or small. We hire only the best contractors for shower installation. The original contractor fixed the shower immediately and admitted their mistake. Electricity costs double or triple what it would cost in the developed world. If we allow guests to leave the AC running 24 hours, then we need to raise our rates-not fair to conservation minded guests. The highest temperature ever recorded in Cebu cant be much higher than 30, so 45 is a rather silly number. Is it such an inconvenience to sit in the air conditioned restaurant while the room cools? I am the manager/owner. This guest never tried to contact me. There are dozens of resorts on this side of Mactan Island, we are the closest resort to Cebu City. Does he really expect the same quality of resort for half the price? We offer good value, great food, & lots to do. Many rich people will stay with us, even if they say they can afford $1000 per night-attracted by our genuinely friendly staff.

    1 response by ALTA Cebu Resort
    1.05
    ALTA Cebu Resort - Cordova
    Nov 7, 2011
    With Friends
    "Non-beach front island getaway"
    Reviewed by a Hotels.com guest
    I stayed at ALTA for 5 nights, the purpose of my visit was leisure and recreational scuba diving. I was impressed with the service I received upon arriving to the hotel with prompt check-in service, welcome drinks, and help to my room. The staff were friendly and helpful. The room was clean and decor was well- mismatched in an island-vibe sort of […] style. It felt like a very well maintained cottage. There was a laminated info sheet on the door detailing a few services and important information but I thought a small book or binder with hotel info would have been helpful and it could have included a menu for in-room dining. The room was promptly cleaned everyday and a very generous towel-changing service. I was very impressed in this regard as well as providing free drinking water on request. The hotel food was top notch which was welcomed as the surrounding area does not offer much close by for alternate eat-out places. I would say the food was the best part of my stay. The food is also very very fairly priced and they can cater the menu to your taste/likes/dislikes quite easily. The pool was fine , a bit small when there are children playing. The outdoor jacuzzi seemed tempting until I realized it was the same temperature as the pool. Internet was available throughout the resort without any problems as was fast enough to support basic email, web-browsing functions. Spa service was good- and they were able to fit me in very promptly. My service I received was professional and one of the better massages I have had. I was a little surprised after my massage to receive a home-made envelope written on in coloured highlither stating "tip envelope." I left a tip with no thought to it as my service was good- but I was also charged a service charge on my bill. It seemed as though this may not have been standard practice? My only complaint really about my stay is the delay at the front desk that seems to happen each night after dinner when the waitress has to leave the Read more
    4.05
    ALTA Cebu Resort - Cordova
    Oct 3, 2011
    Romance
    "The ALTA Cebu Resort in Mactan - fully recommended"
    Reviewed by AndreasB. of Wettenberg, Germany
    A great place if you want to stay aside from bustle, ideal for couples (with or without children) who don't need a beach on the doorstep. Very good price-performance ratio; extremely friendly staff; small deficiencies (where there is not) be resolved quickly; exceptionally fast laundry (in the morning brought in the evening delivered); among other free […] facilities by appointment karaoke room just for you; great food (Belgium chef who is available for special wishes / needs outside the regular menu); Filipino-German supervisor who speaks German fluently; American owner who always has an open ear for the concerns of the guests; the approach path to the Mactan airport is not really disturbing. All in all: Fully recommended. Read more
    5.05
    ALTA Cebu Resort - Cordova
    Jul 17, 2011
    All Others
    "Nice place to relax"
    Reviewed by a Hotels.com guest
    I particularly like the shower, neat and reasonably spacious most importantly water heater is of the right temperature once turned on. The staff are friendly and . I feel very safe to travel around the resort as I travelled alone. I thought the food at the restaurant are pretty decent and tasty :)
    4.05
    ALTA Cebu Resort - Cordova
    May 29, 2011
    Romance
    "Friendly staff, doing their best."
    Reviewed by AllanL of Sydney
    The fact that the resort is foreign owned is re-assuring, as things seem to run more efficiently that way. Eden, the friendly lady at the front desk always has a warm smile and greeting and arranged for any small issues to be sorted out very quickly. This is a nice resort where you can relax and enjoy your time in Cebu.
    4.05
    ALTA Cebu Resort - Cordova
    May 19, 2011
    Romance
    "Pleasant stay!"
    Reviewed by NicklasJ of Sweden
    We only stayed for two days but we where very satisfied! I can absolutely recommend this hotel! Regards Nicklas & Anna (Sweden)
    4.05
    ALTA Cebu Resort - Cordova
    Feb 26, 2011
    Family
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.

    We are most sincerely sorry that this guest did not find what they had hoped at Alta. We are in the middle of completely refurbishing all rooms. Most guests at other review sites give us a recommended rating.

    1 response by ALTA Cebu Resort
    1.05
    ALTA Cebu Resort - Cordova
    Feb 14, 2011
    With Friends
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.

    Alta resort was built 5 years ago. Even so, we are in the middle of upgrading all rooms. As can be seen by room photos, our existing rooms (before refurbishing) are comfortable, clean and well kept. Refurbished rooms have new tile floors, new air conditioners, new furniture, fixtures art and accessories. Our deluxe and premium rooms are very nice. The standard rooms are not yet upgraded, but that is reflected in the price. This guest made no mention that our rooms are as nice as the competition and about 25% cheaper. If a guest has a valid complaint, I normally give a free upgrade to a deluxe or premium room or find them a room which has already been refurbished. Alta is the closest resort to Cebu and one of the closest to the Mactan International airport. Alta is about 25% cheaper than other equivalent resorts and we offer many things for free which need to be paid for at other resorts such as: frequent entertainment (cultural events, fire dancers, live music, fireworks, etc.) welcome drinks, free airport pick up shuttle, free shuttle to all beaches, wall climb, billiards, 7 Wi-FI hot spots, etc. We have 5 acres of beautiful gardens, a large restaurant and poolside bar, a very large pool, and Alta Dock with access to the ocean.

    1 response by ALTA Cebu Resort
    2.05
    ALTA Cebu Resort - Cordova
    Feb 8, 2011
    Romance
    Reviewed by a Hotels.com guest
    This guest did not leave a comment.

    It seems odd that someone would not recommend a resort and not say why, since the main purpose of reviews is to give future guests an idea why the resort would be suitable (or not) for them. Being hands-on owner, I try to greet every guest when they arrive. I let them know that I am usually available (from 8 AM till Midnight) to listen and to solve problems when our staff cannot. I’m surprised that this guest did not look for me to voice his concerns. As with all resorts, some will love the place and others hate it. It seems to us that complainers like to complain, while happy people are too busy being happy to take time to write reviews. At least 90% of guests who I speak with recommend us- many enthusiastically. We plan to start sending out thank you notes to former guests in an attempt to get our satisfied guests to write more often.

    1 response by ALTA Cebu Resort
    1.05
    ALTA Cebu Resort - Cordova
    Jan 8, 2011
    All Others
    "ALTA Resort in Cebu Philippines"
    Reviewed by a Hotels.com guest
    This Resort is located in an area that makes you completely isolated to the hotel premisses. No matter if you are planning a trip to Philippines to explore the country or just to relax in a comfortable resort you should avoid this place. You will get much better value for money in other places.

    Not sure exactly what this guest means by isolated: We are the closest resort to Cebu and one of the closest to the Mactan International airport. There are other resorts nearby. As to relative value, Alta is about 25% cheaper than other equivalent resorts and we offer many things for free which need to be paid for at other resorts such as: frequent entertainment, welcome drinks, taxi pick up at airport, free shuttle to all beaches, wall climb, billiards, 7 hot spots for Wi-FI, etc). We have 5 acres of beautiful gardens, a large restaurant and poolside bar, a very large pool, and Alta Dock which is on Alta Bay with access to the ocean. If there is even the slightest problem while a guest is here, they can look for me. I am nearly always around day or night.

    1 response by ALTA Cebu Resort
    2.05
    ALTA Cebu Resort - Cordova
    Feb 18, 2010
    With Friends
    "Nice Hotel"
    Reviewed by a Hotels.com guest
    The hotel room was very clean and very presentable. The staff was very nice and helpful with every need and want that I had wanted and needed. The hotel's location and scenary was very nice to see and be in. The bad thing is that the water was non-potable but they provided bottled water. Had to take a cab to the beaches. The food in the restaurant was […] good but it didn't change and was a little prdictable but there wereplenty of other places to eat. Read more
    4.05
    ALTA Cebu Resort - Cordova
    Dec 8, 2009
    Romance
    "needs improvement"
    Reviewed by a Hotels.com guest
    The hotel was just ok, there are many things to learn here. One big problem is, NO TOURS PLANED,Also we eat dinner there one time, and we got the cheepest sandwich spred you can buy in the philippins. Also they need to do weekly inspections of the rooms, bugs, small ants, dead flys in window sills. Windows need to be cleaned desperatly. My expereance […] here in general was good, but definetly needs improvement, This property is beutiful. Make some simple changes, and this could be 5 star Read more

    We have as many or more tours as other resorts. We have 8 popular tours, but since we do our own tours, we are also flexible and can design a unique tour when requested by a guest. We give many guided tours each week and guests compliment our friendly and informative tour guide. Almost every guest says our food is excellent. One recent guests is a chef at a upscale Washington DC restaurant that serves U. S. Senators and Congressmen. He says our food is excellent. A recent guest from Las Vegas who works at one of the big hotels in Vegas says he did not see one ant, fly, mosquito, bug, etc during the entire week he was here. Seems like this guest did not take the time to find out all that Alta has to offer. We normally give a guided tour of Alta when the guest first arrives so each guest can know all that is available. Perhaps this guest was too tired to take our tour. In fact, we offer more free things than any other resort I know of and at a price which is about 25% cheaper than similar resorts. Thanks for the comment about us being almost a 5 stas…though if we are that close to 5 stars, I am wondering why he does not recommend us. I live on site and try to greet each guest when they first arrive. If our staff cannot immediately address their need, I tell guests my door is always open

    1 response by ALTA Cebu Resort
    3.05

    The following reviews were posted by Hotels.com guests from other countries

    ALTA Cebu Resort - Cordova
    Nov 4, 2011
    Family
    "영"
    Reviewed by 감자 of 남양주시
    바다도없고무슨m.t촌도아니고 시내나가러하면택시20-30분은기본으로기다리고 박아지요금에.. 정말영아님 단 아침식사는참마음에듬 크크 하지만 돈이들더라도 유명한리조트가좋을듯
    2.05
    ALTA Cebu Resort - Cordova
    Sep 10, 2011
    With Friends
    "편안함~~"
    Reviewed by a Hotels.com guest
    조용함의 극치입니다. 단 지리적으로 쪽 떨어져 있으나 가이사노몰까지 가는 지프니 타고 다니면 괜찮다. 한국사람이 없다. 그래서 조요하게 즐길수 있다. 아침조식으로는 치킨죽이 괜찮다.
    3.05
    ALTA Cebu Resort - Cordova
    Jul 20, 2011
    With Friends
    "Alta Cebu Resort"
    Reviewed by a Hotels.com guest
    Cockroaches and bugs in the room Ants in the food and beverage Nothing near the resort

    I have not heard of ants in our food before. Perhaps they were dining outdoors by the pool. Though we do spray around the poolside tables often, it is a little hard to control ants in an outdoor setting. Perhaps the guests went for a swim and came back to find ants. We spray throughout the resort once-more often if the guest requests. We try not to overspray for environmental reasons and comfort of guests. This guest says there is nothing near Alta. Actually we are actually the closest resort to Cebu city, there is a restaurant a short walk from Alta and there are a number of restaurants and resorts within a 1 mile radius. In Cebu, all resorts are spread out over a rather wide area. By driving a leisurely 15 or 20 minute drive on country roads, a guest can find many more attractions around Mactan Island such as many fine beaches, scuba spots, and historic attractions. Because this guest never voiced a complaint, we had no way to know that he was dissatisfied or misinformed about what to see or do nearby. When a guests tell us about a problem, we bend over backwards to immediately fix the matter and normally offer some free service or room upgrade as an apology, if we feel we were the cause of the guest’s dissatisfaction.

    1 response by ALTA Cebu Resort
    1.05
    ALTA Cebu Resort - Cordova
    Jun 16, 2011
    Romance
    "친절한 리조트 직원들과 즐거운 주말"
    Reviewed by 기상유 of 한국
    리조트에 도착하는 순간 반겨주는 직원들의 안내를 받고 편하게 쉴수 있는 리조트 입니다. 저녁때 레스토랑에서 시킨 투데이스페셜의 스테이크는 최고였고 무료조식 또한 괜찮았습니다.
    4.05
    ALTA Cebu Resort - Cordova
    May 7, 2011
    Romance
    "ALTA Cebu Resort in Cebu"
    Reviewed by a Hotels.com guest
    Not the best hotel ever but not that bad... You get what you pay for... The food is not so good so and the bartender is not so good on making drinks... But the rooms were fine and clean and everybody were happy and helpful....
    3.05
    ALTA Cebu Resort - Cordova
    Apr 14, 2011
    Romance
    "Nıce Garden hotel"
    Reviewed by NılsL of Haugesund
    Thıs ıs a nıce hotel.located ın a vıllage ın queıet suroundıngs. It have a swımmıng pool and a nıce garden and servıce and food ıs good !! It cost 250 pesos taxı to centra Cebu cıty ın day tıme and 500 pesos ın evnıng. But when you book thıs hotel,ıt ıs to get a good rest ın a stressy normal dayly lıfe ! I can recomand thıs hotel !!
    4.05
    ALTA Cebu Resort - Cordova
    Jan 26, 2011
    Romance
    "全体としては良い"
    Reviewed by a Hotels.com guest
    チェックイン時に1575ペソも追加でとられたこと以外では、なかなか快適でした。ただしレストランでは3回も違うウエイトレスでしたが、オーダーを間違えました。まあ記憶力は相当悪いし、オーダーを繰り返さないので問題ありです。
    2.05
    ALTA Cebu Resort - Cordova
    Jan 25, 2011
    Family
    "周りにはなにもありません。"
    Reviewed by a Hotels.com guest
    周りには小さな商店すらないので、ほぼ全ての時間をホテルで過ごすなら楽しめると思います。 タクシーは呼ばないときません。 特別料金も取られるのでホテル代が安くてもトータルすると高くついたカンジです。
    3.05

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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