All hotels in San Juan, Puerto Rico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1149 Magdalena Ave Condado, San Juan, 00907, Puerto Rico, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 84 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.2
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    4.3
4.0 / 5Excellent
"Right in the middle of it all. Eateries,beach,"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
This was a good place to stay for a couple that does not need all the extras. Micro wave, carpeted floor, mini frig. But the neighborhood was really close to all the major resorts on that end of the island. We had to walk 1/2 block to be where all the stores and eateries were. I would choose to stay there again. The hotel was quite and someone in the lobby all the time. Any issue I had were addressed quickly.
Genuine Hotels.com guest review
2 night trip Aug 24, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very cute boutique hotel just two blocks from the beach. Room was small but had a private outdoor patio and was right next to the pool area. Very quiet even though the hotel is in the popular condado neighborhood.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is good for one or two days. Is clean, the rooms are kind of small,service was OK. My short stay and busy schedule didn't allow me to use the swimming pool, but it looked inviting. You will have plenty of places to eat and a W pharmacy around the corner, also very close to mayor hotels with music, bars and casinos without having to pay the fares they charge per night.
Genuine Hotels.com guest review
1 night business trip Jun 9, 2012
Wanda
US
3.0 / 5Good
"Basic Value & Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This was our first stay at this hotel. Parking was behind the hotel with no direct access to the lot. You had to drive and walk around the block to get to the other side which was not a big deal and 5 dollars for two nights was a bargain. Our 1st assigned room, we noticed that the AC unit was making too loud a noise so we asked for another room. The 2nd room also had the same issue. The 3rd room was much more tolerable & was located on the second floor which was sunlight brighter and was much better of a location than the previous two on the first floor. I am glad we stayed on the second floor as the first floor was quite noisy. The room was clean & did lack minor maintenance. Card access for the room was not working the first night so we were provided a key which not a big deal. The bedside lamp shade and toilet paper holder were both broken. I was looking forward to using the Jacuzzi & when I felt the water, it was the same temp as the pool. The front desk said that the Jacuzzi was not heated. The rooms could definitely use a folding suitcase stand as we had to place them on the floor. I booked and paid for my room 2 night stay prior to arrival however after returning home I found that my credit card was charged an additional 2 nights. I am working on getting this resolved with their management which they are in the process of crediting my account. Overall the staff was friendly, accommodating and they did do what they could to make our stay as comfortable as possible.
Genuine Expedia guest review
Other trip Jun 10, 2012
R & N
US
4.0 / 5Excellent
"Great location and value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Location is short walking distance from the beach, restaurants and bars. Simple room, but clean. I read that sometime hot water runs out, which did happen once, but that wasn't horrible, considering I came back from a hot beach. Most days water was just fine. I'd stay here again. Staff was nice.
Genuine Hotels.com guest review
3 night trip May 26, 2012
Tatiana
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Nice hotel, close to dinning areas."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Friendly and helpful staff. We were 3 couples registered to overnight at the hotel to get on Carnival Cruise Line - Valor. Initially we all could not access our rooms because of a lock issue...the battery died on the card locks. It was quickly changed after 3 tries. The manager was very helpful, got it rectified pretty quickly and give us all a gift of a charm for our Pandora bracelet.
Genuine Expedia guest review
Other trip Jan 21, 2015
Marilyn
CA
3.0 / 5Good
"Our 1 night at the hotel before the cruise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was in an area that was not very nice. The room was clean but there were things that did not work like the chain of the toilet kept coming off and I had to flush manually. Other in our party their telephone did not work. There was no restaurant in the hotel. It was very small.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
CA
2.0 / 5Fair
"Hotel needs some work"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We arrived late at night and were checked into a very tiny room-maybe the last one left. It was disappointing considering the price and had it not been so late we would have requested something else. The maintenance was poor-exposed wires in the bathroom and minimal features. Thankfully it was only booked for 1 night.
Genuine Expedia guest review
Other trip Apr 25, 2014
Richard
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great little hotel. Wonderful location in the center of evreything. We enjoyed the many excellent restaurants nearby including an authentic Patisseria only 5 minutes walk away. Nice staff, very helpful. The only problem was a very noisy airconditioner.
Genuine Hotels.com guest review
3 night trip Apr 16, 2014
Paul
MX
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is close to lots of restaurants and things to do
Genuine Expedia guest review
Other trip Apr 19, 2014
SW
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel Le Consulat is right in the heart of the Condado. It is handy to restaurants, Walgreen's, dining, and night life.
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was very satisfied with our stay. We will definitely consider staying again. The only suggestion that I have is that a small continental breakfast would be appreciated by your patrons. Many people are in a hurry to catch flights or get to a cruise and don't have time to go to a restaurant. The staff was very informative.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
A Traveler
CA
4.0 / 5Excellent
"centrally located"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall good value for the money. An earlier check-in time would have been better 1pm would be better than 3 pm. It would have been nice to have an ice machine on every floor. Staff were very friendly and accommodating. Location was walking distance to Walmart and Ponderosa for lunch.
Genuine Hotels.com guest review
1 night trip Mar 16, 2014
A Traveler
CA
2.0 / 5Fair
"Excellent location, worn out & neglected property."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The rooms are minuscule with absolutely nothing to see from any of the windows, we were in 2 different rooms. The pool was tiny and cute, but the pool area & furniture was dirty and neglected. The room on the third floor had worn out furniture, pillows were hard as a rock, and the floor was only spit cleaned. I didn't want to put my foot in the shower because of grungy grout, there's no tubs in the rooms. It was one night, so we sucked it up. We had previously booked another room for our return from a cruise, and asked for a view of the pool or street. We got an even smaller room in worse condition, but with it's own walled in dirty patio, works if you're a smoker. There was no place to put anything on. There was No desk, table or counter in the entire room or bathroom. Just a 4" wide shelf under the wall mount TV. Things were missing from both of the rooms as well, like face cloths, soap, blankets. Don't stay on the 1st floor rear, all the noise from the front desk whips down the hall and right in, but the Wifi doesn't.
Genuine Expedia guest review
Other trip Dec 11, 2013
Chrystal
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
lost of things to do in the neighbourhood(shopping, restaurants, beach 2 blocks away). We booked a queen bed, but it was a double, (perhaps that is a queen in puerto rico). All in all, it was a nice place, clean, and in a good neighbourhood.
Genuine Hotels.com guest review
1 night trip Mar 17, 2013
Dave
CA
4.0 / 5Excellent
"Boutique Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A Boutique Hotel (24 rooms). 2 Blocks away from the Beach. Comfortable but the A/C was a little on the loud side. Beautiful Courtyard with a small pool. Lots of restaurants in the area from routine souvenir shops to high end stores (Gucci, Coach etc.). For the cost per night it was great
Genuine Expedia guest review
Other trip Jan 28, 2013
Jim 1
CA
4.0 / 5Excellent
"Friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were very welcoming, helpful, and accommodating. We were able to leave our luggage at the hotel, while we went.sight-seeing prior to going to board our cruise. They were able to direct us to a wonderful local place for dining. The room had a large outdoor area (more than a patio), and the pool area was well maintained - a little noisy with the waterfall, but clean and accessible.
Genuine Expedia guest review
Other trip Nov 27, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Todo está muy bien excepto por el estacionamiento
Genuine Hotels.com guest review
1 night business trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Excelente Ubicacion, Economioco, Buen Sevicio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfecta
Genuine Hotels.com guest review
1 night trip Jun 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Muy bueno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente la ubicación y los servicio que hay alrededor, bueno para conocer San Juan
Genuine Hotels.com guest review
3 night business trip Aug 31, 2013
A Traveler
MX
3.0 / 5Good
"Standard Hotell"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stannade endast 1 natt. Ok för priset. Hade fått högre betyg om de inte gjömt att spola rent dusch draperiet som var fullt med hår. Ett standard Hotell med närhet till restauranger, shopping & kort promenad till stranden.
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
Alexander
SE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip May 1, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
Brendan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Aug 31, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip with friends Jul 11, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Jun 20, 2014
Lay
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 25, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Oct 19, 2013
Penuelas
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2013
Daniel
US
4.0 / 5Excellent
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
Business trip Mar 13, 2013
Mary Ann
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Jan 18, 2013
Adam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night romance trip Aug 10, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Dec 29, 2012
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Feb 9, 2013
A Traveler
DK

TripAdvisor reviews for Le Consulat, Ascend Collection Hotel

Overall rating:Based on 219 traveler reviews

Most recent traveler reviews:

Overall Rating
"Comfortable, Cozy, Priced Well, Great Location"
05/14/15 thatadventureguy12
This is my second stay at this hotel. They are doing really well and actually added a couple of new features since my last stay in November. They now have a lounge on the top floor with free breakfast every morning of your stay. The options for that breakfast were fantastic and the open roof offered a couple of good views! The room was fantastic as well. Plenty of towels, hot water, clean & tidy bathroom, very neat and cozy bed you just want to sink into, and of course the really nice flatscreen with a lot of channels offered! This is my go-to hotel for my stays in the San Juan area and I recommend it to anyone who just needs a place to stay. It's not a resort, but it definitely gets the job done for those just looking for a place to relax after a long day of running around! The 2 free waters and tea bags & coffee machine were nice after a long flight too!
Overall Rating
"Great price and very clean."
04/08/15 cllindse Greensboro, North Carolina
We stayed at Le Consulat before taking a cruise. It is in a fantastic location. There were many local restaurants in the area and the beach was severak blocks away.The room was very clean as was the bath, but with no view and compact in size. The desk staff was friendly and knowledgeable. They made sure we got a good taxi to the pier at a reasonable and low price. We would definitely stay here again - a bargain price. The only reason I did not rate it higher than a 3 is in comparison to the ritzy and pricey luxury hotels, it is hard to rate higher, but it is well worth the price for the budget minded.
Overall Rating
"Ok for a night or 2"
03/29/15 Dawn L Kaukauna, Wisconsin
The room was nice, kinda generic, but had a comfy bed. Bathroom was big, although the hair dryer didn't work. The view out the window was a brick wall, but for 1 night at a decent rate before a cruise, it worked for us. Centrally located in Condado near the Walgreens and many nice restaurants, as well as the beach. Would stay there again for a night.
Overall Rating
"Boutique Style and Comfort"
03/25/15 billybuzzy Hartford, Connecticut
Le Consulat is small but mighty! Located a comfy 2 blocks from the beach and 1 block from a casino this boutique style hotel is situated in all the best that Candado has to offer. With great eats within easy walking distance and a great staff always willing to help...this is becoming on of "the" places to stay on a trip to San Juan. The Manager, Ernesto is fantastic, knowledgeable and "on the ball"! Le Consulat is sure to become anyone's favorite place to stay!!
Overall Rating
"pleasantly surprised!"
03/12/15 tracy m
We booked this hotel for one night before our cruise. Even though we were coming in late they held our reservation. It was one of the more reasonable hotels at the time we booked. Reception was friendly, room was clean, and no problem getting a taxi. It was in a safe neighbourhood. We had a great stay the only thing would be concerned about if we came back was we saw the pool and it needed to be cleaned. Travelling with children a pool is important to us but as we werent staying long this time it was not necessary. If you are looking for a clean basic room for a reasonable price this little hotel would fit your needs.
Overall Rating
"Not up to par"
03/11/15 Derek A
We stayed here a year ago for pre-cruise stay and it was okay. We went back for 2 nights however this time I noticed the hotel went downhill since. The safe did not work, no remote for the TV, the pool was closed, barely getting any signal from Wifi. There beach towel were the size of a hand towel. The rooms were clean and the staff was nice, however I would pay a little extra next time I'm in San Juan to stay somewhere a little nicer.
Overall Rating
"Falling Apart"
03/08/15 Mr D
Cute property from the outside but that's where it stops. Toilet didn't flush but gentleman at the front desk came up and fixed it with a string. No pressure in the shower and hot water is non existent. We stayed here years ago but the property has gone downhill due to lack of up keeping. We were only there one night, pre-cruise but next time I'll pay more and get a decent place. I'm amazed that people rate this hotel as adequate. Only if you live in a tent
Overall Rating
"One night stay ok"
03/06/15 lynnTulsa Tulsa
We stayed here overnight before a cruise. That's about all I would want to stay. The desk staff was wonderful. They got our group two vans to the port that showed up in a short time. The room was clean enough but very small. There was one wash cloth and two towels. The hotel itself is very small--20 rooms. BUT the night before, we had to go get the remote from the desk; the night staff's English was problematic; the restaurants they said were close by were actually 4-5 blocks. That's not too far unless you have someone with limited mobility in your group like we had. The breakfast was apples, oranges, some mini muffins and juice. There is an Italian restaurant about 3 blocks away that served a good breakfast. The Wendy's is not close at all. CVS and Walgreen's is about 3 blocks away. They were very busy when we were there with locals and other travelers. As they say, you're on island time there. The cab ride to the port was $6 per person. The cab ride to the forts after we dropped off our luggage at the port was $20.
Overall Rating
"Disappointed "
02/24/15 Peoriapilot Spearfish, South Dakota
We staged for two nights and were surprised by the lack of hot water. There was an instant water heater under the sink and the water was lukewarm to wash your hands and ice cold for the shower. The tile in the shower was dirty and the bathroom door was difficult to shut was torn up. Neither of the safes in the room Allred and the one wasn't even bolted. The hotel was undergoing renovations and did not cause any disturbance. The room was in dire need of updating. There were light switches which didn't turn anything on and lights in the room didn't work. The desk staff was very friendly and helpful.
Overall Rating
"Good for the price and location"
02/14/15 Lksbrkr Minnesota
Nice little hotel with friendly staff. Clean room and lobby/hallways. It isn't a 5 star hotel so don't expect it to blow your mind but the location is good and it's convenient place to stay if you want to be in that part of condado.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews