Comfort Suites Lake Charles - Lake Charles

We found this hotel to be borderline digusting. Hair in tub, sheets seemed dirty and had tiny hairs on it, and even fruit during breakfast had mold on it. When we arrived there were a bunch of drunk people hanging out in the entry way. Was not our best experience. Not sure I would ever go back to it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great service, hotel very clean. Everything was nice. My family & I really enjoyed our stay. It was quiet and for the price that we paid....excellent!! I would stay here again!!

Genuine Hotels.com guest review

My younger Sister and I had an AWESOME stay! Perfect for our needs!

Genuine Hotels.com guest review

Friendly service, nice large, clean rooms. Nice flat screen TV and free wireless internet. Easy access to freeway. Good value for the money.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was convenient and the price was affordable.

Genuine Hotels.com guest review

good service , helpful personnel good breakfast menu, comfortable stay

Genuine Hotels.com guest review

they could have served some sort of meat at breakfast.

Genuine Hotels.com guest review

Stayed here for one night as a midpoint during southern states travels. Unfortunately, the other hotels we stayed at were not as nice as this one. Extremely nice hotel for the value. Easy to find location close to the highway and while it's not the nicest neighborhood I've ever been in, I never felt unsafe or anything. Large, clean rooms with comfortable […] beds. Roomy bathrooms. Very nice continental breakfast with many choices. Friendly clerks. Would definitely stay here again. Read more

Genuine Hotels.com guest review

can't be consider 3 star

Genuine Hotels.com guest review

This was our 2nd stay there we stayed once last year and this year 2013. It's a very nice hotel ,looks very modern very pretty but this time we had a over flow problem with the toilet, we called front desk the next morning, but maintenance never came because desk clerk never called them she said she got so busy with attending breakfast she forgot. Luckily […] we saw maintenance on our floor, he plunged the toilet but it was back to the same problem 10 minutes later. And secondly my husband went to the bathroom that night happened to look in mirror saw tiny bug on his white shirt, killed it only to find out it was a bed bug. He had a horrible night . We slept in separate beds since I was sick. So this wasn't one of our best times. Read more

Genuine Hotels.com guest review

Only thing I disliked about the room was that the back wall in the tub needed to be repaired because there was water leaking behind the wall and making the back of the tub look like it wasn't maintained.

Genuine Hotels.com guest review

the room was amazing. very clean and neat. the workers were extremely nice. i will def come back and recommend this place to other people.

Genuine Hotels.com guest review

overall good visit. Close to things we wanted to do. Bathroom could use some upgrades (no toilet seat cover, annoying spray on sink faucet)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was pleasant. Breakfast was an additional bonus. Rooms were adequate. Elevator needed cleaning.

Genuine Hotels.com guest review

Everything about this hotel was excellent. We enjoyed our stay here and will return.

Genuine Hotels.com guest review

nice and pleasant

Genuine Hotels.com guest review

Had a king bed reserved but ended up getting a double queen which was not what I wanted. Room had a kind of old smell to it but overall it was nice & clean.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great!!!

Genuine Hotels.com guest review

It was great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice hotel, but surrounding Neighborhood was a little scary!

Genuine Hotels.com guest review

I called and asked for adjoining rooms since we had kids with us. They said they didn't have any even though all the rooms have adjoining doors. Maybe they forgot to tell the staff? Upon arriving, the rooms reeked of smoke even though they claim to be 100% smoke free. I asked for different rooms. The front desk clerk was friendly and gave us 2 different […] rooms but they were just as smoke filled. The showers were disgusting. The only good things were the beds were clean and there plenty of towels. Read more

Genuine Hotels.com guest review

This was a great hotel for Lake Charles, if you are not staying at the casino hotels. I was able to book it last minute and got a very reasonable rate. There were 2 Queen size beds and a mini pull out couch, which was nice being that there were 3 of us and we didn't have to share a bed and were all in one room. The free breakfast was an added bonus […] to our stay. I will be staying there again and would recommend to anyone. Read more

Genuine Hotels.com guest review

Only thing I would complain about is the pillows are a bit strange . The room was clean and the bed very comfortable.

Genuine Hotels.com guest review

My wife and I headed for the Casinos on a last minute get away and this hotel was one of the few available since there was some event happening in Lake Charles on the Saturday we decided to go. The staff here is very friendly, and the hotel itself is perfectly fine for a place to crash after doing some gambling. But be careful, this is a good 10 minute […] drive from the casinos. My advice is to be safe and take a cab back and forth if you intend on drinking! Read more

Genuine Hotels.com guest review

My family was comfortable and satisfied with the hotel stay.

Genuine Hotels.com guest review

I arrived VERY late but the clerk was real nice. I liked the price of this room (about half the cost of the most expensive hotels in town) and doubt the high priced places had a more comfortable or cleaner room. Bathroom was very nice, too. The breakfast that came with the rooom was really good.

Genuine Expedia guest review

For the past two years, I have stayed here. I have enjoyed my stay each time. The staff were very friendly and helpful. I had a fun and relaxing weekend in Lake Charles, LA. Thank you.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While heading down the road, I needed somewhere to sleep and shower, I checked in , slept, showered, got a bite to eat and was back on the road refreshed! Thanks!

Genuine Hotels.com guest review

I thought it was very nice and clean. Most places have a smell, yours didn't. The only thing that was difficult was the toilet paper is behind you. The young lady at the counter was very helpful with directions, she even offered to look places up on the internet for me.

Genuine Hotels.com guest review

Room was a bit small to include a sofa bed which appear to be for a twin bed. The mattress on sofa bed was worn out and needed to be replaced. Near the celing there appeared to be the remains (legs maybe) of an insect left where someone killed it but didn't bother to clean it all up. Hot full breakfast available as promised. Rooms overall comfortable […] -- could be a bit more spacious. Friendly staff, clean breakfast area, etc. Orig thought hotel was closer to L'auberge -- about 10 minutes away. Read more

Genuine Hotels.com guest review

The room was quiet and we were not able to hear hallway noise- although we were near elevator. Only complaint is that we were incorrectly told upon check-in that breakfast was until 9:30 AM when it fact it ended at 9 AM (weekdays)...we arrived just before 9 AM as the employee was putting away breakfast items. When we inquired about the ending time for […] breakfast and explained we'd been given an incorrect time by the front desk, she continued to lock up/put away breakfast items and did not offer or allow us to get even quick items such as cereal. Another couple came down right after us with apparently the same incorrect information from the front desk the night before- they were only able to grab a single piece of toast between the two of them!! The employee was not rude, but she was unwilling to fix another employee's mistake. We left hungry. Read more

Genuine Hotels.com guest review

The staff was great annd friendly. The rooms were nice and roomy. Convient to casinos and restaurants. Great stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The bed looked like someone just rolled out from laying on it and was not neatly made. When you pulled back the comfortable there was hair all over the blanket. There was also a dirty wash cloth left in the restroom. The toliet was not cleaned all the way and the couches had stains, so you did not want to sit in them. It was very disappointing and will […] not be going back to stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A little disappointed. Furniture was stained, water pressure in shower was poor, & towels were worn out. Breakfast was warm but good. Compared to other comfort suites we've stayed in, it was sub par!

Genuine Hotels.com guest review

You get what you pay....

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Could not regulate temperature of room and breakfast closed at 9 am on a holiday! Room seemed musty and caused me to have an allergy attack!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Didn't expect it to be as nice as it was. Pleasantly surprised!

Genuine Expedia guest review