Eventhough i rented a suite for Valentines they could not accomodate me at the hotel restaurant. Ordered room service and it took almost 1.5 hours.By then kids fell asleep and did not eat.Felt that if i had known that i would have saved my $900. Should at a min have provided us with timely complementary service to begin with. Consider that poor customer […] service for what a high end hotel usually provides. Read moreGenuine Hotels.com guest review
"Great hotel, near beach and restaurants"
I enjoyed my experience very much, but I think there were a few things that may catch an unsuspecting guest off guard. First, the bathroom is not really a separate room, so anyone getting something out of the closet or coming into the room can see anyone showering. The shower is enclosed in clear glass. Also, there is a separate room for the actual […] toilet, but that room is separated by the rest of the room by frosted glass. Therefore, you can tell what someone is doing in the bathroom without actually seeing them clearly. As I said, I did not have a problem with either of these things, but I might have had depending on who I was sharing my room with. Read moreGenuine Expedia guest review
"Nice hotel - Horrible service"
Checked in late at 11, to a front desk staffed by only one person, that you couldn't hear over the loud music from the dance club. Room service was ridiculously overpriced, and the food was mostly cold. Very overpriced, with non existent customer service.Genuine Hotels.com guest review
Awesome property with all the amenities and trendy environment to are your stay memorable.Genuine Hotels.com guest review
Hotel staff was were friendly. Rooms are super clean and comfortable! Would definitely stay there again. Hopefully sooner than laterGenuine Expedia guest review
"Long weekend getaway."
Loved everything about our stay at the W. We didn't even get to check the whole hotel out during our stay because we ran out of time.Genuine Expedia guest review
"Clean, friendly and relaxed luxery!"
Just love the relaxed luxery in W hotels! We Would have loved a breakfast buffet, but the breakfast in Steak 954 was lovely. Vi only stayed here one night on our Way home, We would have loved to stay longer.Genuine Hotels.com guest review
Nice hotel close to beach. Not the cleanest. Sun chairs around pool were covered in bird droppings and the hotel pool staff didn't seem to mind that one bit. Guests threw towels over the lounge chairs, but yuck! Noticed in room that shower curtain had mildew on it. Surprising for a hotel that is so pricey. Hotel is on the dark side......dark hallways. […] Would have preferred the Hilton directly across the street. Wasn't particularly fond of the ambience at the W. Read moreGenuine Expedia guest review
Liked everything except the rooms are sort of dark and could be cleaned better.Genuine Expedia guest review
"Luxury and comfortability"
We had a very nice experience, since we stayed for a week the hotel gave us an upgrade which was beautiful. The view was phenomenal and beautiful. And staff was extremely nice and friend.Genuine Expedia guest review
"On the ocean walk"
Only had one nightGenuine Hotels.com guest review
"Overall Quick Weekend Get Away"
Overall, had a good experience at this hotel. When going to the beach from the hotel we stopped at the front desk to ask a question. Within 1 minute someone that worked at the hotel asked my husband to put on his shirt. We explained that we were on the way to the beach which is 100 feet away and they said sorry someone complained! To me this was shocking […] as there were people walking around half naked throughout the hotel. I did feel that we were slightly singled out as we encountered lots of people that were half dressed. You could tell the hotel staff felt bad but it was embarrassing to say the least in the hotel lobby. It is too bad this awkward situation is really all I remember from this trip..... Read moreGenuine Expedia guest review
"The extras will kill you"
It was a great location, great amenities, but there was an extra charge for EVERYTHING. Wifi was extra, parking was extra and the extras weren't cheap. Even the room service had a 20% gratuity plus a delivery charge.Genuine Expedia guest review
the only thing wrong with my stay was the weather was awfulGenuine Hotels.com guest review
Response by W Fort Lauderdale eddie, Thank you for your review - while I'm glad to hear your stay went well, I'm sorry the weather didn't cooperate. We hope to see you again soon, with some better weather! All the best,
it was pleasantGenuine Hotels.com guest review
"Hotel for adults"
To dark areas and expensive for what You receiveGenuine Expedia guest review
"Fabulous hotel, great staff, fantastic food"
Loved the food and The pool was great.Genuine Expedia guest review
The staff was amazing, so friendly and talked to us. Location and hotel was very well keptGenuine Hotels.com guest review
"Cool hotel, slow service"
Guest services kept dropping the ball. Communication between front desk and valet was suspect and fulfillment of certain requests were iffy. Beautiful view. Nice room. Kinda small but nice amenities.Genuine Hotels.com guest review
"Great getaway from Miami"
Great hotel to getaway from Miami. Capital grill is 5min away so some great steak and a great hotel stay.Genuine Hotels.com guest review
Everything went wrong this stay and they did nothing to remedy the situation. Unfortunate. We enjoy Starwood properties and are having our wedding at the W South Beach. Fail. At least this time.Genuine Hotels.com guest review
Location, Service and Quality all five star!!Genuine Hotels.com guest review
"Fun and Relaxing"
We really enjoyed our stay at the W over Columbus Day weekend. The staff was accommodating and friendly, especially at the pool where we spent the majority of each day. We spent time walking along the beach each morning and every night, but the W has so many drinks/dining/relaxation options. Definitely a place you could check into and never have to […] leave until the trip is over. Read moreGenuine Expedia guest review
The W Hotel made my hotel stay the most mermorable. During my stay I presented with divorced papers. The Staff went above and beyond when they saw me crying. They showed so much love and support it's beyond words. They gave me a complomentary bottle of wine and as a gift to bring home their signature Gator.. This Excellent service brought a smile to […] my face in my darkest hour. The W Hotel will be my new home during my Florida visits going forward. Read moreGenuine Expedia guest review
"Nice Hotel with great location"
Beautiful hotel on the beach. Clean rooms. Good service. Modern atmosphere.Genuine Expedia guest review
HAD A WONDERFUL TIME.Genuine Hotels.com guest review
"W hotel is excellent..."
Staff were very courtious and room service was excellent... I would definitely recommend and stay there again....I really enjoyed staying at W hotel....Genuine Expedia guest review
Wonderful staff. Pleasant atmosphere. Classy. Nice getaway that has it all.Genuine Expedia guest review
This hotel should easily rate as a 5-star hotel! The W is all about the details and superior customer service. An additional thanks to Dimy and Tony for making my stay unforgettable.Genuine Expedia guest review
The Staff was very good from start to end of my trip.Genuine Expedia guest review
"Very nice hotel"
This hotel is very modern and sleek, it is not well lit through the day, which I think they should up the light. The staff was very courteous and helpful. The room was clean, but when I came into my room, there was some items in the trash bin, which I was not happy about, but everything else was fine. The pool has a live DJ on Saturdays, which is very […] nice, but if you want a larger pool, the Westin, which is a block away, has a larger pool. I was not happy about the beach service either. This is not part of the W Hotel, but I like the Westin's beach service more. I just felt nickled and dimed every time I went to the beach. The gym was decent - they do not have Precor Eliptical machines, they have a knockoff, that is ok. Read moreGenuine Expedia guest review
"Hands Down the best Hotel in Ft. Lauderdale"
We have stayed in several hotels in Ft Lauderdale. The quality of service and amenities at the W Hotel are second to none.Genuine Hotels.com guest review
"Nice relaxing week"
Spent 4 nights here for a last minute getaway in mid-August. Right on the beach, top notch facility, staff was very nice, everything very clean.Genuine Expedia guest review
"Absolutely the best hotel in Florida."
From the second we pulled into the hotel to the second we pulled out it was great. We arrived 6hrs before check in and they accommodated us with a room the second they could. They gave us an upgrade when we asked. The whole staff was courteous and went to the extreme to make our stay pleasant. Valet jumped to our attention when we walked out and we […] weren't even Valeting a car. Emily at the front desk was pleasant and accomated every request. The pool guys would not let us left a hand even though we wanted to. My wife and I will be staying there again no matter we want to go to Miami or stay in Fort Lauderdale. Read moreGenuine Expedia guest review
"Amazing hotel and staff"
Nothing bad to say about the W...location was very convenient ..staff was friendly...very clean...only thing im upset about was that I did not remember to keep the stuffed alligator they leave on the bed.thought that was a great souvenir for $45. Was a steal in my opinion due to the great staff and cleanlinessGenuine Expedia guest review
We arrived at the hotel late at night. The view from our room was spectacular. The staff was curteous and helpful. There was not much variety on the room service menu. The restaurants had excellent food but a bit pricey. There was a lot to do in and around the hotel. We agreed not to have the sheets changed but we needed the bed to be made and the bathroon […] cleaned and towels changed. We had to call the front desk daily to get this done. The spa was pricey but the service was incredible. All in all it was an excellent experience, one I would strongly recommend. Read moreGenuine Expedia guest review
Stefanie had been especially helpful on many occasions. She really helps to make my stay delightful.Genuine Hotels.com guest review
"ok hotel, nothing special"
Rooms are small and a little on the moldy/smelly side. I stayed here when first opened and since then a lot of the furniture, paint and rooms are run down and need updating, especially for cost of room. Parking should be discounted for guest, $31 a day can become a lot for a 5 day stay. No hotel beach chairs or accommodations while on beach. Chairs […] are $12 per chair and umbrella is $20 (that only shades two people) till 4pm, this too can become very pricey for a family or long stay. Even though there is a pool, the pool is soooo small and full of drunk people (that by the way are not guests at the hotel, pool open to public). Read moreGenuine Expedia guest review
"Very Nice !!"
Everything was excellent, starting from the valet guys were great, pool staff was awesome will see you guys soon.Genuine Expedia guest review
"Not to bad but...."
Nice hotel with a great staff and service but rooms are on the small side for the price(had a ocean view with a King size bed). I think with the W your a paying more for the name.Genuine Hotels.com guest review
"Showing Its Age"
We arrived at 9:30 at night. About 10 valet/bellmen were out front but not a single one greeted us, offered to help with our luggage or tell us where the check in desk was (its on the 4th floor). We wandered for a bit and finally had a someone ask us if we needed help. Check-in took 15 minutes when we were the only ones at the counter. Not sure why […] they spent so long punching into the keyboard for a basic check-in. Once we got to our room and settled in we could see the wear and tear this hotel has had. The curtain that separated the bathroom from the rest of the room was completely missing with the hardware still attached to the ceiling. The sink was showing its age too and had dark marks in the corners. Don't get me wrong, the hotel was very nice and the location incredible but I expected a step above staying at the W. We have loved their other locations but just didn't feel the W experience at this hotel. We will be chosing something else for the money next time around. Read moreGenuine Hotels.com guest review
ROOM WAS SO BEAUTIFUL... WAS VERY IMPRESSEDGenuine Hotels.com guest review
"2 Weeks of Relaxation and Good Times"
When I take a vacation...i enjoy doing as little as possible and relaxing as much as possible. The W allowed exactly that. While i intended to spend more time at the beach, i found myself at the pool with W staff like Maha and team more often than not. Everyone in the hotel was very attentive and requests were handled in a timely fashion. Im looking […] forward to my next visit. Read moreGenuine Expedia guest review
"Great Bliss spa!"
Best manicure, at a very reasonable price!Genuine Hotels.com guest review
"Review of my stay"
It was superb! Loved every single day I was there!Genuine Expedia guest review
We loved the ambiance, cleanliness and staff. Great modern hotel with plenty to offer. Excellent location with easy beach access. Will definitely stay again.Genuine Expedia guest review
"Great view for people watching and very nice cars"
Had a great time, plenty to do and plenty of good food and drink.Genuine Expedia guest review
Loved Every Minute Of...Must Go BackGenuine Hotels.com guest review
"Modern and Current Hotel Worthy of 5 Stars"
As soon as I stepped into the W, I was greeted by staff who directed me to check in on the fourth floor. Mirrored elevator ride up and dim lighting were the first indicators that the W wasn't just an ordinary hotel. When I stepped out, I was immediately greeted by Franchesca who quickly checked me in. I was upgraded to a "spectacular" room with a view […] of the ocean and given a free drink voucher. The interior is absolutely beautiful and very modern. A DJ was in the adjacent lounge and other patrons were shooting pool. My room was spectacular! Large comfy king sized bed with amazing linens and a sleek couch. Very modern lighting. An entire wall in the hallway was mirrored. Open bathroom with shallow sink and toilet hidden behind frosted glass. Tub/shower combo with clear glass wall that looked into the bedroom called peekaboo was on trend with style of the hotel. Amazing pool with clear acrylic surround and cut outs in the bottom so that you could see people swimming in the pool when you were under in at check in. Comfy lounge chairs, bar service delivered to your chair with minimal but delicious lunch fare. Acrylic bannister allowed perfect view of the ocean which is literally across the street. Don't let that deter you, you can take pool towels to the beach and rent chairs there. Room service was delicious as was the restaurant. Truffle mac n cheese and truffle au gratin are a MUST! Read moreGenuine Expedia guest review
The hotel is awesome! It's in a great location, close to other nice hotels and resturants. The beach is across the street and you have a great view from their pool. We enjoyed the stay and would def go back. The only bad part was our dinner at the 954 Strak house; the steak was over cooked and way too salty.Genuine Expedia guest review
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