"Great location and excellent service"
Spent 4 nights there and did not want to leave. Friendly, helpful staff who went out of their way to make our stay enjoyable. A tranquil haven to return to after a day of action on Surin Beach. Hope to return next year.Genuine Hotels.com guest review
"Not Children Friendly"
Unfortunately we were mislead about this place. How it can be called a resort is beyond us. It has minimal facilities and is very difficult to navigate with an infant in a stroller. Upon arrival we were told that "there was an arrangement with the hotel next door for access to the kids club so 'noisy kids' would not be heard at the Chava" Hardly family […] friendly or welcoming. The hotel is located away from the beach which is not accessible for a stroller. SInce we only arrived late afternoon we had to stay for one night out of a planned 4 and spent half of the next day seeking alternative accommodation. Not a relaxing way to start a break in beautiful Phuket. Read moreGenuine Hotels.com guest review
04/20/14 bowdie99 Hong Kong, China
Great Location at Surin Beach - shops, restaurants, beach all very close. Large/Stylish Apartments. The 2 bedroom apartment on the 4th floor was ideal for my family --- the kitchen had everything which we needed to holiday with a family & baby. Well kept complex with lifts. Pool area very nice and quiet/relaxing. Front desk staff were fantastic and were very organised. Restaurant food was great - try the pepper/chilli squid. The aussie manager, Peter, was very kind to help us to hire a boat for a day trip. We will certainly return. Great Location & Facilities...
"Great time at Chava!"
04/15/14 jaya1977 Melbourne, Australia
We recently stayed at Chava for 5 nights. On arrival we were pleasantly surprised by the size of our room (0211). We didn't have a great view of the pool but it didn't really matter. The room had everything a young family needs ( 3 years and 4 years), including washing machine and a full kitchen. Travelling with such a young family we were a little nervous but the Chava was perfect for us and made everything really easy. We didn't venture too far from the hotel... Beach in the morning ( which was a 5 minute walk across the street and only regret I had was not bringing a stroller for mr. 3 as he decided not to walk anywhere! - perhaps a free one to borrow from the Chava might be an easy help for families?), generally it got too hot for the kids at the beach by lunch time so we would head back to the awesome pool and hang at the hotel for the rest of the day. We generally headed to to the strip along the beach for dinner and really enjoyed a meal and music at Zazada one night.. Some of the other places are more like night clubs but we felt comfortable there with a young family. I would definitely recommend the Chava for an easy Phuket holiday at a stunning beach without too much of a crowd (but perhaps it was the time of year?!) only issue we had with the Chava was some confusion over a room service order and lack of clarity on our free evening cocktail rate, but this was soon rectified by the Aussie manager Peter, who really does assist with anything you need!
"Gorgeous set up and wonderful tranquility"
04/07/14 HashtagCS London, United Kingdom
I've stayed at the Chava resort for 10 days and absolutely loved it! We had amazing rooms and excellent cleaning. Service was efficient and always with a smile. Devoted staff! The beach is in front of hotel and the pool has super cool tents! Just book you won't regret it!
"Chava did it again :-)"
04/07/14 carsten H Copenhagen, Denmark
We went back to stay at Chava for the third time, and we are still sitting back with the same nice feeling as the other times. :-) Its a super nice little place, with super friendly staff. The Chava resort benifits from its very large appartments, and its super nice and quiet pool area,. A thing which was new to us this time, and which we found very nice, was the deal Chava has made with the Diamond Beach Club, where there was reserved free sunbeds on the Beach :-) A big thank you to all the staff for some very nice days at The Chave resort :-) We will be back.....
"Relaxation and Excellent Service!"
04/05/14 CSchlapp Burnaby, Canada
Our family arrived in Phuket March 21 and stayed at the Chava for 9 nights. We are 2 adults and 2 teens(17 & 13). We stayed in a 2 bedroom condo with a plunge pool that's connected to the master bedroom by a sliding glass wall. 2 patios, full kitchen, 2 bathrooms, 3 tv's! HUGE! Modern and very clean. The service was excellent. Massage by the pool was an amazing experience! Ask for Bok. I'm 6'2", 230 lbs, not very flexible and she turned me into a rubber band! Peter is an outstanding manager. Very friendly and helpful. He gave me very good advice on restaurants and beautiful non-crowded beaches. He treats the staff well and is a hard worker. Breakfast is included, made to order, and excellent! No negatives. I would definitely recommend the Chava to family and friends staying in Phuket.
"Spring break family holiday"
03/31/14 Alison M Singapore, Singapore
My family and I recently spent a week at the Chava Resort. We are 2 adults and 3 children ranging from teenagers to 7 year old, and we rented a 2 bedroom penthouse. The apartment was a good size, big enough for all of us. The resort is in a good location at Surin beach. It is easy walking distance to the beach and many outside restaurants on the beach. If you want to go further afield there are transport options in the form of cars and tuk tuks to rent easily. One of the things I like about Chava is it is small so you do not feel overrun by other people. The pool area is an oasis, and the kids loved playing here. Breakfast each day by the pool was a truly relaxing way to start the day, and the food was fresh and of good quality. We had other friends staying with us in different apartments and were a big group of at least 20. The staff were very accommodating of all our needs. Rooms are comfortable, food is great. When eating dinner here the service can be a little slow. But this is true of Thailand in general, especially when there is a big group such as ours. I would definitely stay here again, and would recommend it to others that don't want the business of Patong area but do want to go to Phuket.
03/29/14 Jeremy D Ely, United Kingdom
Spent 4 days at the Chava and loved every minute. What makes the experience is the vibrant action on Surin Beach and when you have had enough you can retreat to the serenity of the Chava. Fantastic staff, friendly and helpful and Peter Jones, the general manager, gets you up to speed with getting to know the resort. We shall return.
"Amazing time at Chava!"
03/25/14 Pauline A Paris, France
I visited Phuket with 2 of my friends and we stayed at Chava for a week. The resort is very nice and I loved the fact that it was not one of those huge hotels. Chava has definitely a family feeling to it. Our "room" was a spacious apartment with 2 large rooms, which is pretty hard to find (most hotels do not provide this kind of accommodation, just extra foldable bed). We had all the comfort expected: 2 bathrooms, a kitchen, a balcony, a large living room, etc. The restaurant provided great thai food, but not only. The breakfast served by the pool was absolutely lovely too, with a large choice of freshly made food and an "all you can eat" type of menu. Last but not least, the staff was ever so nice and a very special thank you to Peter the manager of the hotel who was very helpful and friendly. I would definitely recommend Chava to my friends and family and to everyone who is looking for a nice and quiet stay at Surin beach, Phuket.
03/24/14 na0mi001 Melbourne, Australia
Excellent resort, perfect location opposite Surin beach, great for more than 2 persons. Apartments are very large, 2BR, 2bath, large kitchen, huge balcony. Staff at resort very friendly and helpful. More beautiful & inviting than many pictures show.
"The Chava, Thailand's best kept secret."
03/08/14 Terry S Melbourne, Australia
When booking the holiday for my wife and 3yr old daughter holiday in Thailand, we decided to finish the trip at a resort, somewhere to unwind from a busy travel schedule in Bangkok and surrounds. Although we hadn't been to Phuket before, it's easy to assume (wrongly as it turns out) an overly busy beach, dangerously crowded traffic, and potentially 'dodgy' food and water. The Chava resort proved to be completely the opposite! The resort was clean and modern, the apartment (family room) was open plan and massive, the pool was awesome and family friendly, the beach access and quality was excellent, the food and service was 5 star (especially the made to order breakfast), and the location in Phuket was tucked away in a quiet area, with quality beaches.
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