"Great location and excellent service"
Spent 4 nights there and did not want to leave. Friendly, helpful staff who went out of their way to make our stay enjoyable. A tranquil haven to return to after a day of action on Surin Beach. Hope to return next year.Genuine Hotels.com guest review
"Not Children Friendly"
Unfortunately we were mislead about this place. How it can be called a resort is beyond us. It has minimal facilities and is very difficult to navigate with an infant in a stroller. Upon arrival we were told that "there was an arrangement with the hotel next door for access to the kids club so 'noisy kids' would not be heard at the Chava" Hardly family […] friendly or welcoming. The hotel is located away from the beach which is not accessible for a stroller. SInce we only arrived late afternoon we had to stay for one night out of a planned 4 and spent half of the next day seeking alternative accommodation. Not a relaxing way to start a break in beautiful Phuket. Read moreGenuine Hotels.com guest review
"The Chava, Thailand's best kept secret."
03/08/14 Terry S Melbourne, Australia
When booking the holiday for my wife and 3yr old daughter holiday in Thailand, we decided to finish the trip at a resort, somewhere to unwind from a busy travel schedule in Bangkok and surrounds. Although we hadn't been to Phuket before, it's easy to assume (wrongly as it turns out) an overly busy beach, dangerously crowded traffic, and potentially 'dodgy' food and water. The Chava resort proved to be completely the opposite! The resort was clean and modern, the apartment (family room) was open plan and massive, the pool was awesome and family friendly, the beach access and quality was excellent, the food and service was 5 star (especially the made to order breakfast), and the location in Phuket was tucked away in a quiet area, with quality beaches.
"Chava Makes You Feel at Home"
02/27/14 Route2929 Phuket, Thailand
I moved my family into Chava resort at Surin Beach for 6 weeks while our villa was occupied with renters. From the moment we arrived the staff made us feel at home. Service was great and the food was spot on, especially their morning breakfast served by the pool. The setting is perfect, the pool is wonderful and children will spend hours enjoying the sun and water. I will definitely come back to Chava and would recommend this resort to any family looking for great value and more space than you will ever have in a typical hotel.
"Excellent - exceded expectations"
02/27/14 stevethejig Northampton, United Kingdom
Good resort, would return. Booked as last stop on an Andaman Sky tour of the region, also went to Naka Island and to Railay. I can't say I was so thrilled with Phuket itself, but the resort itself was good - particularly the food. Service was as amiley as at most Thai resorts but more efficient, the room was pretty luxurious really, went past just comfortable for sure. Good place all round, thanks to the staff for a nice stay and for our travel planner Andaman Sky for putting together the perfect holiday for us.
"Great Resort, Great hosts"
02/25/14 upset1_13 Adelaide, Australia
Recently stayed at Chava for 8 nights being our first trip to Phuket. It did not disappoint. Resort food, service, pool, cold beer, pricing, room were all awesome and dutifully complemented by the very attentive and helpful General Manager Peter who was just brilliant and full of suggestions. The recommendations for sight seeing trips were spot on and well organised with the fishing absolutely fantastic. Upon return to The Chava the Chef cooked the most brillliant meal for us doing every slice of the fish we brought back in the most perfect and tasty way. Apartment was huge, well serviced and well decked out. I only wish it was right on the beach!! There are heaps of magnificent restaurants along the beach out front of the resort so you will not go hungry. We will definitely be back.
"Fantastic Phuket holiday"
02/25/14 Ian M Melbourne, Australia
We recently spent 6 days at the Chava with our 2 children (12 & 16) we all had a wonderful holiday. This is a beautiful resort, the room we stayed in was magnificent, especially the main bedroom witch had bi-folds allowing the bathroom and shower to open up onto the bedroom. The pool area was relaxing and peaceful, happy hour started at 4:00 and the cocktails were delicious. We spent most of our time at Surin beach which is only a short stroll away, the beach is clean, has great restaurants and all the facilities you need such as lounges, jet ski's, massages etc. The service was excellent, breakfast delicious, we will be returning.
"Perfect family accommodation"
01/24/14 HannahMistral Sydney
We have just stayed at The Chava for a week with our 3 kids (ages 4, 12, 15). This is the third time we have stayed there in the past 4 years and we were very pleased to see that the quality of the accommodation and service had not diminished. The large apartments are perfect for a family. The pool is beautiful and relaxing. The close proximity to the beach makes it easy for morning and afternoon swims. The taxi service located across the road is also very convenient for getting around. While dining at The Chava is good it is also within easy walking distance of a range of dining options.
"Ideal Phuket Stay"
01/22/14 Alan F Melbourne, Victoria, Australia
Knowing very little about Phuket we extensively researched which beach to visit that would suit a family of four looking for a restful beach holiday. We settled on Surin Beach which was perfect. We chose the Chava Resort because it offered self contained accommodation within a short stroll to the beach. The General Manager, Peter Jones, made a point of welcoming us for orientation and catching up during our stay to recommend excursions and restaurants etc. The rooms are spotless and superbly appointed with full kitchen, cable TV, great beds, two bathrooms and fast free Wi-Fi. We chose to have breakfast included which was delicious and varied. Great pool. In summary, the ideal place for us.
"Ticked all the boxes"
01/20/14 BeeBP99 Sydney, Australia
We spent 7 nights at the Chava and very happy with our choice after thorough research in where to stay in Phuket. Travelling with 2 kids the apartment was spacious and beautifully appointed and more than enough room. The architecture and layout is gorgeous and feels intimate and never too busy. The cooked breakfast was delicious and the coffee the best we have had on our trip in Thailand! We used the kids club next door a couple of times and my daughter loved it and access to the beach club was good too. The pool area is really relaxing and could easily spend all day lounging about. The food from the restaurant was good but they have difficulty bringing out the food at the same time and a couple of mixups during our stay. The apartments are privately owned and different fittings our friends staying next door had a washing machine and microwave which we did not, it was no issue borrowing theirs but consistency in the apartments would be better. Lastly on Peters recommendation we used a wonderful babysitter named Yim who took fabulous care of the children and we thoroughly recommend. My one serious criticism would be the air conditioning which not only is noisy but seemed hard to regulate it was always either really cold even on 25 degrees.
"Lovely spot in Surin"
01/16/14 Mimihk2001 Hong Kong, China
The Chava worked perfectly for us. The flat was big enough for my family (2 adults and a 4 year old) and my brothers (2 adults and a 1 year old). It was spacious, we each had our own space with a large living room, dining room and kitchen to share. The pool was very pleasant. The breakfast was delicious. And the hotel is 5 minutes walk to Surin which offers a variety of good restaurants. Overall a great spot!
01/15/14 Newly-weds A Melbourne, Australia
We spent 5 days at the Chava Resort as part of our honeymoon. We were hoping for a tranquil and relaxing time before heading home and that's exactly what it was. Beautiful, spacious facilities at the resort along with Surin beach 5 mins walk. Service and food at the resort was amazing. It was not only served quickly but always with a friendly smile. If you're looking for a resort where you can relax and have all your needs attended to, this one's it! Highly recommended for couples!
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