All hotels in Manuel Antonio, Costa Rica
1 room, 2 adults
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4.0 / 5Excellent

Score breakdown (from 67 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.3

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente lugar! Sólo una falla grave: el wifi!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena la atención y el hotel. Lamentablemente fallas en el wifi que no pudieron solucionar en las 48 hs que estuve! El desayuno muy bien presentado pero un tanto frugal.
Genuine Hotels.com guest review
2 night romance trip Aug 19, 2013
Juan Carlos
AR
4.0 / 5Excellent
"Very pleasant at a reasonable price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Estancia muy agradable y buena relación calidad - precio. Hotel de diseño moderno y funcional, habitaciones amplias y cómodas, buenas vistas, hermosa piscina
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
Waheb
CR
4.0 / 5Excellent
"Sehr schönes Hotel in toller Lage"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sehr schönes Hotel in ruhiger Lage. Wir hatten eine Junior Suite die fantastisch ist, riesig gross mit toller Terrasse und tollem Bad. In nur 5 min zu Fuss ist man am tollen kleinen Sandtrand Play Bisanz. Ganzes Hotel in Weiss gehalten mit sehr schöner Terrasse wo man beim Frühstück einen fantastischen Blick auf den umliegenden tropischen Wald hat. Wir haben abedns nur 1 x im Hotel gegessen da die Auswahl nicht so gross ist. Das einzige was uns störte, war ein Geruch nach Abwasser der von draussen kam. Als wir nachfragten teilte man uns mit dass dies vom benachbarten, oberhalb liegenden Hotel käme dem während der Regenzeit die Tanks überlaufen....Würden aber trotzden wiederkommen.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
Ehepaar
CH
5.0 / 5Outstanding
"Un lujo!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Un lujo completo en un hotel en perfectas condiciones.
Genuine Hotels.com guest review
1 night trip with friends May 17, 2013
A Traveler
CR
3.0 / 5Good
"Disappointment!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Poor value for money! Expensive ! Beautiful design but without where to hang a towel, eithout space for clothes. Poor breakfast. There are much nicer places in the area.
Genuine Hotels.com guest review
3 night romance trip Apr 12, 2013
A Traveler
IL
4.0 / 5Excellent
"Très belle hotel mais le plus dur et de le trouver"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Confortable mais accès difficile pour le trouver et la vue est malheureusement cachée par les arbres
Genuine Hotels.com guest review
1 night trip Feb 11, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Die Zimmer sind geschmackvol eingerichtet und ruhig gelegen. Wunderrschöne Aussicht vom Restaurant aus, wenig Betrieb, da die meisten Zimmer Appartement- Wohnungen sind.Das Essen ist hervorragend,nettes Personal, gehobene Preisklasse. Einziger Wehrmutstropfen, das Hotel ist ca. 3 km entfernt vom schönen Manuel Antonio Strand. Es hat einen Fussweg, oder Taxi nehmen.
Genuine Hotels.com guest review
5 night trip Dec 28, 2012
Barbara G.
CH
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Feb 12, 2014
Katherine
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Dec 24, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Oct 6, 2012
A Traveler
IL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Other trip Oct 5, 2012
A Traveler
IL
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
CR
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night romance trip Jul 22, 2014
A Traveler
NL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Nov 2, 2012
A Traveler
CR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Romance trip Jul 17, 2012
A Traveler
CR

TripAdvisor reviews for Shana Hotel & Spa

Overall rating:Based on 388 traveler reviews

Most recent traveler reviews:

Overall Rating
"Incredible!!!"
05/19/15 Iampaz Germany
Best experience of my life!!!! Wanna go back soon!! The service was excellent!!staff is super kind, the food is amazing, bathrooms super clean, the view from the room are amazing. No complaints at all.
Overall Rating
"Great Holiday!"
05/18/15 chryschiii Larnaka, Cyprus
I have visit the Shana Hotel & Spa in May with a friend and we stayed there for 6 nights. It was awesome, we stayed in the superior room and had a wonderful jungle view! The service was very kind - we can't wait to come back!
Overall Rating
"Very special and very beautiful"
05/14/15 caroline r San Jose, Costa Rica
My first visit to Manuel Antonio and Shana Hotel attracted me with its nice white and blue coulours. I stayed two days and it was like dream. i had a Delux room which was very nice and had a beautiful view at the ocean. I enjoyed the food and the staff was very friendly. The sunset from the restaurant is amazing and the monkeys in the jungle coming everyday very close to the hotel about 4 PM are Gute. I will defintly return to Shana Hotel. Pura VIda.
Overall Rating
"Could be SO much better!"
05/12/15 Lucy W
Positives: This hotel is truly gorgeous... Driving up to the hotel, you see amazing views overlooking the jungle and the sea. The pool area is immaculate and was very empty during our stay and our room was large, white and very peaceful. The bathroom was great too. We also ate in the restaurant for dinner once and the food was good. We also enjoyed the cocktails (although the 23% tax added on top of the price on the menu is slightly higher than standard). The girl who works in the spa is really lovely & the complimentary massage/treatment was a real treat. Negatives: as I've said above, the property itself is really special. However the staff in this hotel (except the girl in the spa) really let it down - a 4* hotel with 1* service. We had previously been travelling on a budget and wanted to finish our trip with a luxurious stay, but I can honestly say that I received better service in a $20 a night hostel. The front desk staff seemed totally disinterested and had clearly had no training whatsoever. There were no smiles at check in, and in fact, throughout the whole stay, no staff member smiled at us or greeted us! Check in was reading from a script - it was very obvious that the girl dealing with us hated her job - not something you want to deal with on your vacation! Unfortunately we were also told some wrong information about a tour we booked (eg that free water was included) and when we made a very polite and small complaint about this later, it was brushed aside completely - we were ignored. This is simply not the kind of service you expect in such a gorgeous hotel that commands a fairly high price. Breakfast was also really disappointing with very little choice. Again, the staff at breakfast didn't seat us, ask us if we wanted hot drinks or smile! We actually had to flag them over to ask for a hot drink. Bearing in mind we were the only people in the whole restaurant, this really isn't ok! I'm not sure if this whole lapse in service is due to the fact that we visited in the green season, but we are budget travellers with much lower expectations than most and we still really felt unhappy with our stay. Overall, the service doesn't match up with the facilities of the hotel. If you want to use this as a base to explore Manuel Antonio whilst having a comfortable room - choose Shana . However if you intend on spending any time at all in the hotel, I'd recommend choosing somewhere else. Really hope this feedback helps!
Overall Rating
"Great experience"
05/12/15 Jose M San Jose, Costa Rica
If you want a nice getaway, stop searching, you just found the perfect place! The food is great, the rooms are very comfortable, and all the staff is very kind. The pool is a great place to relax with the amazing ocean view, and overall the stay at the hotel was an enjoyable experience! Totally recommended
Overall Rating
"Nice place!"
04/27/15 Nenii S San Jose Metro, Costa Rica
Excellent place its proximity to nature and yet the sea is great hospitality restaurant if your feeding very good. Its spectacular super-comfortable on whether the hotel is an excellent place recommend
Overall Rating
"Costa Rica"
04/23/15 Ray C Auburn, Maine
Our stay was falntastic ! The staff the hotel were very attentive to our needs and went out of their way to see that we were happy. They even took the time to ship us an item that was left behind. We stayed in one of the Penthouse Suites and were very impressed. The maid staff were diligent in making shure our suite was cleaned daily. The bartenders and wait staff were friendly and prompt. The maintenance department was right there to fix our A/C when it malfunctioned.
Overall Rating
"Fly me to the moon, Bella Costa Rica, Bello Hotel...!"
04/15/15 bodyg201
What a wonderful Hotel, what a wonderful country, what a wonderful nature, Bella Costa Rica...! This Hotel remind me in some hotels in Greece as the white and blue coulours are very beautiful with the Ocean View. I spend in Shana 3 days by my own and i had a very nice time because everybody was nice to me ,i did not feel lonely at all. The hotel is very beautiful and has a big potential, rooms are very nice, restaurant is perfect, pool area is good with a nice view, but the service could be better. Waiters are too slow althought they are nice. Well i will go back one day for sure.
Overall Rating
"Awesome fancy hotel"
04/14/15 Lisa H London, United Kingdom
Rooms were clean and nice, great shower room too. The pool is great - an infinity pool looking out to the trees where you can see loads of wildlife like howler monkeys and birds. You don't get so much wildlife passing by other hotels like this because this is in a natural area. The staff were so friendly and helpful. Loved receiving a free virgin piña colada on arrival and really enjoyed my free 15 minute facial in the spa. They mainly offer pizza in the restaurant which was good but super expensive. The buffet breakfast was really tasty and included in the price. The restaurant is next to pool and looks out over the ocean, it's good for sunset and happy hour! The hotel is located in a quiet spot which is good if you have a car, but as we didn't we had to get taxi everywhere. I would definitely stay here again, it's good value for money.
Overall Rating
"Not worth the price"
04/14/15 travelwise2015 Framingham, Massachusetts
Shana has large rooms & bath that are poorly lit. Although there are balconies there is no sea view. It is a tough climb to the infinity pool & restaurant. Not located near the beaches. Restaurant had flies.
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