All hotels in Manuel Antonio, Costa Rica
1 room, 2 adults
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Road to Punta Quepos, Manuel Antonio, Puntarenas, Costa Rica, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 77 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.3

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Casi perfecto"
Muy bien en todo, excepto que les faltó un poco de atención al cliente: mi esposa cumplía años, y como sorpresa mis suegros nos visitaron en la noche del domingo para ir a comer y celebrar, ella consideró la idea de quedarse en el hotel y me pidió consultar si podíamos enseñarles nuestra habitación, era la oportunidad perfecta para el hotel de obtener 3 clientes extra en un día que tenían disponibilidad, pero el encargado se reusó, cuando lo ideal hubiera sido no sólo permitir enseñarles nuestra habitación, sino que ellos la enseñaran personalmente e incluso lucirse con un precio familiar esa noche. Creo que fué falta de experiencia. Mis suegros se quedaron en otro Hotel vecino y competencia de ellos.
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2015
Jesús
CR
3.0 / 5Good
Clean rooms, good breakfast, with typical Costa Rica food (Gallo Pinto and fresh fruits). Wi-fi didn't worked to me. Another bad thing was the shower in my room that was malfunctioning.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
A Traveler
BR
5.0 / 5Outstanding
"super"
Super bien
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Gracias Don Juan. A sido un gusto atenderles. Les esperamos pronto. Estamos realizando mejoras en todas las areas del hotel. Mejor coneccion a internet, renovacion del movilario de piscina, nueva cava de vinos e importantes mejoras en las habitaciones,
2 night romance trip Aug 21, 2015
Juan
CR
5.0 / 5Outstanding
"Excelente opción en Manuel Antonio"
Nos hospedamos en una Junior Suite, una habitación bastante amplia con un balcón muy agradable. La atención de todo el personal, tanto del hotel como del restaurante, nos pareció excelente. La ubicación del hotel, cerca a playa Biezans, es un plus!
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Muchas gracias por su estay y excelente comentarios.
2 night romance trip Aug 14, 2015
Carolina
CR
5.0 / 5Outstanding
Se debe mejorar el área de recepción. El resto muy bien.
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Estimado Leonardo. Gracias por su comentario y su estadia. Su opinion nos ayuda a mejorar.
1 night romance trip Jun 27, 2015
Leonardo
ES
3.0 / 5Good
"servicios"
Bien. Deben cambiar el colchón mejorar wi-fi y señal tv.
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Estimada Marcela. Gracias por sus comentarios. Esta semana hemos instalado un nuevo sistema de antenas para dar cobertura en todo el hotel y en el 100% de las habitaciones. Hemos comprado he instalado nuevos colchenes y estamos mejorando en conjunto con la empresa proveedora la señal del cable. Le esperamos pronto
2 night romance trip May 2, 2015
Marcela
CR
4.0 / 5Excellent
"Familie mit Tochter"
Preis Leistung stimmt nicht, Hotelanlage ohne Auto nicht zu empfehlen.
Genuine Hotels.com guest review
2 night family trip Feb 19, 2015
Josef
CH
5.0 / 5Outstanding
"Inolvidable"
Excelente servicio desde el check in, la comida deliciosa, preciosa habitacion, recomendacion: mojitos
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Mariela
CR
4.0 / 5Excellent
"Shana hotel"
Mycket trevligt hotell med vacker havsutsikt och djungel där apor och vackra fåglar kunde skådas på nära håll. En vacker strand kunde nås inom några hundra meter, via en stig nedanför hotellet. Frukosten var mycket undermålig och gjorde oss besvikna tyvärr. I övrigt var vistelsen mycket trevlig och vi rekommenderar hotellet i stort.
Genuine Hotels.com guest review
5 night romance trip Jan 3, 2015
Mats
SE
4.0 / 5Excellent
"Elendig frokost, men fint hotell"
Nydelig beliggenhet, men det lønner seg å ha egen bil da det ligger litt avsides
Genuine Hotels.com guest review
6 night family trip Dec 13, 2014
A Traveler
NO
4.0 / 5Excellent
El hotel se encuentra cerca de la playa. La calidad del servicio es buena. Hay happy hour entre 4y 6pm.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Adrián
CR
1.0 / 5Poor
"Terrible"
Horrible no me pude quedar
Genuine Hotels.com guest review
1 night business trip May 15, 2014
Andrés
CR
5.0 / 5Outstanding
"Erinomainen ja avulias henkilökunta"
Shana Hotelli oli hieno ja miellyttävä kokemus kaikin puolin. Henkilökunta oli todella avuliasta ja ystävällistä.
Genuine Hotels.com guest review
3 night trip Jan 12, 2014
A Traveler
FI
1.0 / 5Poor
"Hotel for "redneck".. Hotel de beaufs in french"
Totally overpriced. Hotel is "has been" and pretentious. No taste, white economic lights in the room, plastic imported materials, the lobby is totally "has-been lounge style", no charm, nothing real, authentic. Just a trap for "redneck" tourists that will probably find it super fashion.. Ridiculous. Breakfast is a joke. One good thing?: massage was ok, and the hotel is clean. Don't go there if you have a minimum of taste.
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
Pete
CH
5.0 / 5Outstanding
"El hotel es precioso y está muy bien ubicado."
Nos ha gustado casi todo pero hemos echado de menos tener un restaurante agradable donde poder quedarte a cenar si no quieres coger el coche y salir. La carta es muy limitada y muy cara para lo que ofrece. Los desayunos son muy limitados y no están a la altura del resto de los servicios del hotel. El personal ha sido encantador en general y además nos hicieron un upgrade de habitación para dos noches sin haber pagado por ello y "con mucho gusto" por su parte. Lo agradecemos.
Genuine Expedia guest review
Other trip Sep 6, 2013
Jesús y Tina
ES
5.0 / 5Outstanding
"Excelente lugar! Sólo una falla grave: el wifi!!"
Muy buena la atención y el hotel. Lamentablemente fallas en el wifi que no pudieron solucionar en las 48 hs que estuve! El desayuno muy bien presentado pero un tanto frugal.
Genuine Hotels.com guest review
2 night romance trip Aug 19, 2013
Juan Carlos
AR
4.0 / 5Excellent
"Very pleasant at a reasonable price"
Estancia muy agradable y buena relación calidad - precio. Hotel de diseño moderno y funcional, habitaciones amplias y cómodas, buenas vistas, hermosa piscina
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
Waheb
CR
4.0 / 5Excellent
"Sehr schönes Hotel in toller Lage"
Sehr schönes Hotel in ruhiger Lage. Wir hatten eine Junior Suite die fantastisch ist, riesig gross mit toller Terrasse und tollem Bad. In nur 5 min zu Fuss ist man am tollen kleinen Sandtrand Play Bisanz. Ganzes Hotel in Weiss gehalten mit sehr schöner Terrasse wo man beim Frühstück einen fantastischen Blick auf den umliegenden tropischen Wald hat. Wir haben abedns nur 1 x im Hotel gegessen da die Auswahl nicht so gross ist. Das einzige was uns störte, war ein Geruch nach Abwasser der von draussen kam. Als wir nachfragten teilte man uns mit dass dies vom benachbarten, oberhalb liegenden Hotel käme dem während der Regenzeit die Tanks überlaufen....Würden aber trotzden wiederkommen.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
Ehepaar
CH
5.0 / 5Outstanding
"Un lujo!"
Un lujo completo en un hotel en perfectas condiciones.
Genuine Hotels.com guest review
1 night trip with friends May 17, 2013
A Traveler
CR
3.0 / 5Good
"Disappointment!"
Poor value for money! Expensive ! Beautiful design but without where to hang a towel, eithout space for clothes. Poor breakfast. There are much nicer places in the area.
Genuine Hotels.com guest review
3 night romance trip Apr 12, 2013
A Traveler
IL
4.0 / 5Excellent
"Très belle hotel mais le plus dur et de le trouver"
Confortable mais accès difficile pour le trouver et la vue est malheureusement cachée par les arbres
Genuine Hotels.com guest review
1 night trip Feb 11, 2013
A Traveler
CA
3.0 / 5Good
Genuine Hotels.com guest review
3 night trip Feb 12, 2014
Katherine
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Dec 24, 2014
A Traveler
CA
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip with friends Jun 15, 2015
A Traveler
MX
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
CR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night romance trip Jul 22, 2014
A Traveler
NL

TripAdvisor reviews for Shana Hotel & Spa

Overall rating:Based on 517 traveler reviews

Most recent traveler reviews:

Overall Rating
"Amazing time! "
02/02/16 NextStopAbroad Austin, Texas
Shana Hotel exceeded our expectations in a major way. After having awful luck with hotels as of late, we gave Shana a chance. We got to reception and were warmly greeted. After telling them how much trouble we have had with our last hotels, they took it upon themselves to help us forget our bad experiences. One gentleman, Roberto, took a personal interest in our stay. He showed us the facilities and was extremely polite and friendly. We got to the hotel early and had to wait a couple ours before we could check in, but Roberto offered us two cold towels and fruit smoothies to enjoy by the pool while we waited. We were already impressed! When we arrived to our room, Roberto had set up a plate of fruit and a bottle of wine for us! Now we were blown away by this place. All of our worries quickly dissolved and we were able to enjoy our honeymoon once again. The rooms were very modern and clean, the bed was great, and the bathroom was awesome. We spent our day lounging by the pool with excellent service from the bar. We later shared a delicious pizza at the restaurant, and were so happy we decided to stay at Shana Hotel. Thank you to all the staff, especially Roberto, for making our stay more than delightful. If we come back to Costa Rica, we will definitely stay here again!
Overall Rating
"Loved the secret beach!"
01/31/16 Tricia C New York City, New York
Room: our room was awesome, I loved the super modern bathroom! The shower is super cool - it has three jets that shower you horizontally, the huge shower head, and the handheld shower head all to use simultaneously. It's an open concept, all tiled bathroom meaning no shower walls or toilet walls besides a partition in between. It's one of the nicer hotel bathrooms I've used along with the bowl sink. We had a balcony with a lovely view of the beach. The room is all tiles so it can be advised to wear slippers/flip flops but it's so hot in Costa rica that we enjoyed staying barefoot there. The bed could have been a lot more comfortable but this seems to be the trend amongst all Caribbean beds. I guess who needs huge down comforters when it's nicer to sleep with the sliding doors open and a sheet set over you? :) Location: location was great! It's down a little of a winding road in the little town of Manuel Antonio. It's very close to beaches (driving-wise) and a little risky to walk but doable in the day time to nearby restaurants. The roads throughout the town are very winding and dark so it might be dangerous to walk around. Also however, we were told my a local Costa Rican that Manuel Antonio can be a bit sketchy and dangerous for women/children. While I did not detect any of that, just be cautious. There's a secret beach, named exactly that, a very short walk away from Shana. It has an unpaved path through the bushes where we spotted monkeys and roosters. Very cute and the beach at the path is very clean and gorgeous - definitely recommend visiting that. Amenities: The breakfast spread was great, they did not have a gym, the pool is lovely and a decent size. Parking was packed, they did not have much and at night a lot of people had to park parallel on their drive way. There is a security guard all night long who keeps an eye on all the cars, he was kind. Staff: Staff was very kind. I've heard mixed reviews about it and apparently they've been under new management recently. I would say they greatly have improved and I enjoyed them.
Overall Rating
"Gorgeous hotel set in a lush jungle environment, amazing food!!"
01/29/16 Isabel S San Vito, Costa Rica
Came here on 3 occassions, and found this to be a hidden gem in Manuel Antonio! The hospitality is very pleasant and on the ball. The pool is just off the restaurant, so service poolside is a nice option. I went for the basic pizza, basil, mozarella and tomato sauce, it was so fresh and more than adequate for one person! Their coffee is not to be missed after your meal. I will be back for sure!
Overall Rating
"Deliciousness with a view!"
01/29/16 GSMotowoman Manuel Antonio, Costa Rica
Have been several times to the Restaurant El Gusto. The service is spot on, and the food and view are some of the best in Manuel Antonio! My absolute favorite is thier wood fired pizzas, extra crispy and the perfect amount of toppings (no skimping here). Staff are attentive but not obtrusive. The view? Well let's just say "amazing". If your craving authentic Italian, this is it. No need to say more!
Overall Rating
"Fantastic stay in Manuel Antonio"
01/29/16 Blair O Long Beach, Washington
We stayed in one of the condo residences (penthouse #308) at Shana Hotel & Spa, but we had full use of all hotel amenities. It is a wonderful, clean, safe, beautiful hotel that I would recommend to anyone. The pool is glorious... the views are incredible. I loved being in the lush jungle. It was a change from the typical "full ocean view" that you might find elsewhere, but still felt luxurious. The ocean is very visible, just from a distance. There is a spectacular, secluded beach within walking distance -- less than 1 mile. I was fine in my sturdy flip flops, but it is a rocky trail through the jungle. The spa is not to be missed. Ana's massages are INCREDIBLE. She ran a daily special and I received a 1 hour massage and 30 min facial for $75 US. Amazing. Manuel Antonio has SO many great restaurants... I would suggest trying them out. El Gusto restaurant at the hotel is lovely, delicious, and the service is great... but it's much more expensive than restaurants unaffiliated with hotels. We especially loved the Falafel Bar, El Avion, Emilio's Cafe, Salsipuedes, and La Luna. Finally... Plan to drive or cab (easy to catch in minutes) everywhere you go. The roads are not very safe for pedestrians.
Overall Rating
"Waw waw waw "
01/26/16 Andres G
This hotel is a paradise, we can call it the perfection, we have been told that it is new renovated,we could see that everything is clean, but this is not the reason that made us very happy,the service and the friendly stard are the reason of out waw. Thank you Fabian, Thank you Gilberto, Thank you guido and a big thanks to the manager and the owner. Gracias.
Overall Rating
"Wonderful Hotel and service"
01/23/16 Enrique D Tel Aviv District, Israel
Superb location, very good service very nice rooms. Visited the Hotel with an organized group of tourists from Israel. The owner offered his personal attention and took care of every single details even offering calling da doctor in order to help people that arrived having the flu. Rooms nice and clean Nice breakfast with normal offer.
Overall Rating
"Nice place to stay"
01/20/16 Zoya S Laguna Niguel, California
Very nice, clean and calm hotel, has a convenient location and the beautiful view to the ocean. Located not far from Manuel Antonio National Park and the main beach, 15 min driving. The hotel has its own small and nice beach with a coral reef, so for snorkeling lovers there is a good possibility to see the underwater world at the same place. Room was nice, clean and comfortable. WiFi in the room is free, not very fast, but enough. Breakfast is not very rich and various, but with fresh fruits and quite good not to stay hungry. The service staff is very friendly. We spent there just 4 days and enjoyed every single day staying over there.
Overall Rating
"Fantastic"
01/20/16 Michelle G San Jose, Costa Rica
Super-nice staff, fantastic hotel, nice breakfast, family -friendly. Located in the middle of paradise. My kids had a blast and they loved the pool. Has a great view and if you look into the rain-forest, you can sometimes spot some animals. We saw some squirrel monkeys and even a glimpse of a sloth.
Overall Rating
"great food fired pizza"
01/17/16 flatrockgal western north caolina
we did not stay here, but were up the road a bit and walked down because we wanted a simple meal. cant say enough good things about the wait staff! pizza made by italian who knows how to make a great crust. offered us a discount for another time, golf cart ride back to our hotel.....went back once more....entertainment, and owner bought us an after dinner drink! it's hip and fun, even for oldsters.
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