All hotels in Manuel Antonio, Costa Rica
1 room, 2 adults
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Road to Punta QueposManuel AntonioPuntarenasCosta Rica, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 77 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.4
4.0 / 5Excellent
"Casi perfecto"
Muy bien en todo, excepto que les faltó un poco de atención al cliente: mi esposa cumplía años, y como sorpresa mis suegros nos visitaron en la noche del domingo para ir a comer y celebrar, ella consideró la idea de quedarse en el hotel y me pidió consultar si podíamos enseñarles nuestra habitación, era la oportunidad perfecta para el hotel de obtener 3 clientes extra en un día que tenían disponibilidad, pero el encargado se reusó, cuando lo ideal hubiera sido no sólo permitir enseñarles nuestra habitación, sino que ellos la enseñaran personalmente e incluso lucirse con un precio familiar esa noche. Creo que fué falta de experiencia. Mis suegros se quedaron en otro Hotel vecino y competencia de ellos.
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2015
Jesús
CR
3.0 / 5Good
Clean rooms, good breakfast, with typical Costa Rica food (Gallo Pinto and fresh fruits). Wi-fi didn't worked to me. Another bad thing was the shower in my room that was malfunctioning.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
A Traveler
BR
5.0 / 5Outstanding
"super"
Super bien
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Gracias Don Juan. A sido un gusto atenderles. Les esperamos pronto. Estamos realizando mejoras en todas las areas del hotel. Mejor coneccion a internet, renovacion del movilario de piscina, nueva cava de vinos e importantes mejoras en las habitaciones,
2 night romance trip Aug 21, 2015
Juan
CR
5.0 / 5Outstanding
"Excelente opción en Manuel Antonio"
Nos hospedamos en una Junior Suite, una habitación bastante amplia con un balcón muy agradable. La atención de todo el personal, tanto del hotel como del restaurante, nos pareció excelente. La ubicación del hotel, cerca a playa Biezans, es un plus!
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Muchas gracias por su estay y excelente comentarios.
2 night romance trip Aug 14, 2015
Carolina
CR
5.0 / 5Outstanding
Se debe mejorar el área de recepción. El resto muy bien.
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Estimado Leonardo. Gracias por su comentario y su estadia. Su opinion nos ayuda a mejorar.
1 night romance trip Jun 27, 2015
Leonardo
ES
3.0 / 5Good
"servicios"
Bien. Deben cambiar el colchón mejorar wi-fi y señal tv.
Genuine Hotels.com guest review
Response by Shana Hotel and Residence
Estimada Marcela. Gracias por sus comentarios. Esta semana hemos instalado un nuevo sistema de antenas para dar cobertura en todo el hotel y en el 100% de las habitaciones. Hemos comprado he instalado nuevos colchenes y estamos mejorando en conjunto con la empresa proveedora la señal del cable. Le esperamos pronto
2 night romance trip May 2, 2015
Marcela
CR
4.0 / 5Excellent
"Familie mit Tochter"
Preis Leistung stimmt nicht, Hotelanlage ohne Auto nicht zu empfehlen.
Genuine Hotels.com guest review
2 night family trip Feb 19, 2015
Josef
CH
5.0 / 5Outstanding
"Inolvidable"
Excelente servicio desde el check in, la comida deliciosa, preciosa habitacion, recomendacion: mojitos
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Mariela
CR
4.0 / 5Excellent
"Shana hotel"
Mycket trevligt hotell med vacker havsutsikt och djungel där apor och vackra fåglar kunde skådas på nära håll. En vacker strand kunde nås inom några hundra meter, via en stig nedanför hotellet. Frukosten var mycket undermålig och gjorde oss besvikna tyvärr. I övrigt var vistelsen mycket trevlig och vi rekommenderar hotellet i stort.
Genuine Hotels.com guest review
5 night romance trip Jan 3, 2015
Mats
SE
4.0 / 5Excellent
"Elendig frokost, men fint hotell"
Nydelig beliggenhet, men det lønner seg å ha egen bil da det ligger litt avsides
Genuine Hotels.com guest review
6 night family trip Dec 13, 2014
A Traveler
NO
4.0 / 5Excellent
El hotel se encuentra cerca de la playa. La calidad del servicio es buena. Hay happy hour entre 4y 6pm.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Adrián
CR
1.0 / 5Poor
"Terrible"
Horrible no me pude quedar
Genuine Hotels.com guest review
1 night business trip May 15, 2014
Andrés
CR
5.0 / 5Outstanding
"Erinomainen ja avulias henkilökunta"
Shana Hotelli oli hieno ja miellyttävä kokemus kaikin puolin. Henkilökunta oli todella avuliasta ja ystävällistä.
Genuine Hotels.com guest review
3 night trip Jan 12, 2014
A Traveler
FI
1.0 / 5Poor
"Hotel for "redneck".. Hotel de beaufs in french"
Totally overpriced. Hotel is "has been" and pretentious. No taste, white economic lights in the room, plastic imported materials, the lobby is totally "has-been lounge style", no charm, nothing real, authentic. Just a trap for "redneck" tourists that will probably find it super fashion.. Ridiculous. Breakfast is a joke. One good thing?: massage was ok, and the hotel is clean. Don't go there if you have a minimum of taste.
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
Pete
CH
5.0 / 5Outstanding
"El hotel es precioso y está muy bien ubicado."
Nos ha gustado casi todo pero hemos echado de menos tener un restaurante agradable donde poder quedarte a cenar si no quieres coger el coche y salir. La carta es muy limitada y muy cara para lo que ofrece. Los desayunos son muy limitados y no están a la altura del resto de los servicios del hotel. El personal ha sido encantador en general y además nos hicieron un upgrade de habitación para dos noches sin haber pagado por ello y "con mucho gusto" por su parte. Lo agradecemos.
Genuine Expedia guest review
Other trip Sep 6, 2013
Jesús y Tina
ES
5.0 / 5Outstanding
"Excelente lugar! Sólo una falla grave: el wifi!!"
Muy buena la atención y el hotel. Lamentablemente fallas en el wifi que no pudieron solucionar en las 48 hs que estuve! El desayuno muy bien presentado pero un tanto frugal.
Genuine Hotels.com guest review
2 night romance trip Aug 19, 2013
Juan Carlos
AR
4.0 / 5Excellent
"Very pleasant at a reasonable price"
Estancia muy agradable y buena relación calidad - precio. Hotel de diseño moderno y funcional, habitaciones amplias y cómodas, buenas vistas, hermosa piscina
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
Waheb
CR
4.0 / 5Excellent
"Sehr schönes Hotel in toller Lage"
Sehr schönes Hotel in ruhiger Lage. Wir hatten eine Junior Suite die fantastisch ist, riesig gross mit toller Terrasse und tollem Bad. In nur 5 min zu Fuss ist man am tollen kleinen Sandtrand Play Bisanz. Ganzes Hotel in Weiss gehalten mit sehr schöner Terrasse wo man beim Frühstück einen fantastischen Blick auf den umliegenden tropischen Wald hat. Wir haben abedns nur 1 x im Hotel gegessen da die Auswahl nicht so gross ist. Das einzige was uns störte, war ein Geruch nach Abwasser der von draussen kam. Als wir nachfragten teilte man uns mit dass dies vom benachbarten, oberhalb liegenden Hotel käme dem während der Regenzeit die Tanks überlaufen....Würden aber trotzden wiederkommen.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
Ehepaar
CH
5.0 / 5Outstanding
"Un lujo!"
Un lujo completo en un hotel en perfectas condiciones.
Genuine Hotels.com guest review
1 night trip with friends May 17, 2013
A Traveler
CR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Apr 9, 2016
Morten
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2016
Danilo
CH
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip with friends Jun 15, 2015
A Traveler
MX
3.0 / 5Good
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
CR
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Dec 24, 2014
A Traveler
CA
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night romance trip Jul 22, 2014
A Traveler
NL
3.0 / 5Good
Genuine Hotels.com guest review
3 night trip Feb 12, 2014
Katherine
US

TripAdvisor reviews for Shana Hotel & Spa

Overall rating:Based on 594 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good location and good value."
05/05/16 Susan W San Diego, United States
This hotel was located very close to Manuel Antonio Park. The staff was very nice and helpful. We saw monkeys in the trees surrounding the property. The restaurant makes a great pizza ( the pizza maker is from Italy ). We booked our tour of MA Park through the hotel and couldn't have been happier with our guide ( Robert from Jade Tours ). The one thing I will say is that the hotel seemed to be under new management and was going through some issues.
Overall Rating
"Too expensive."
05/04/16 CalumFinlay London, United Kingdom
The hotel staff were, on the whole, very kind and happy to help - Nathalia especially! However the cost far outweighed the quality of the hotel. Our twin room had chipped furnishings, dirty towels, grouting coming off the walls, a badly functioning shower and a dead fly that was there when we arrived and still there when we left two days later. The hotel has a good location between Quepos and Manuel Anthonio with a little beach a stones throw away. If it were half the cost (...and we already had a 40% discount) we'd have been happy, unfortunately we felt overcharged. Watch out for taxes/fees etc not included in the booking rates. The staff were the redeeming feature of the otherwise disappointing hotel.
Overall Rating
"Great Place"
05/03/16 Nybbina Miami, Florida
The staff was friendly, knowledgeable, and very professional. The hotel was located walks to the beach which was like our private section. I would highly recommend this hotel and would definitely stay here again
Overall Rating
"Very nice hotel"
05/01/16 Monique F
There was a really nice hotel despite its location. It's at the top of a hill so a lot of walking up and down the hill and kind of scary while driving. Food was expensive and just okay. Room very clean despite a few bugs had to keep AC very cold to keep the bugs out. Other then that nice room comfortable.
Overall Rating
"Excellent"
04/30/16 acropolisa Crete, Greece
I was in one week in Shana hotel It was really very good time in this hotel very clean hotel full of Green The personnel very friendly The service excellent pool very clean rooms fantastic view Food delicieuse Definatly I come back
Overall Rating
"Back To my favourite hotel"
04/28/16 GabrielaJH
After one year i am back To the Hotel that i already loved. This Time it is even better,everything is renovated and clean. The couloured light in the garden by night is an amazing show. The new king bed in my room is the best. The food in the restaurant and the breakfast are much better than last year. The staff are calm and sympathic. Well i am talking about the best hotel in Manuel Antonio.The White and blue coulours matching with the ocean view is a WAW. Shana Will be my best choice in Manuel Antonio. I recommend it to all my friends.
Overall Rating
"Great alternative to Mega resorts "
04/25/16 Sherida B
My husband and I had the best time during our stay . We have stayed at all inclusive resorts in the past , but this time we wanted to go somewhere that isn't so commercial and "Americanized" . This hotel is a good alternative to those wanting together off the resorts and experience great dining , drinks , and people . The hotel is lovely , and the staff are very pleasant. We especially want to thank Julio for being so attentive to all our needs , and Jason for making the best drinks in all of Manuel Antonio! The front desk staff is so very helpful , everyone was eager to support us in any way . Our room is clean and the housekeeping staff is very professional . Our views are spectacular. You really can't get a bad view here , we stayed in a mountain view room , which is more secluded and gives you a chance to see Holler and squirrel monkey s right outside your window ! We are also closer to the beach , which is one of the best we have visited . I especially like that the beach is not private , so we swim with the locals, who are just the warmest people. They really do embody the Pura Vida life here . We are here during the start of the rainy season , which has been just awesome. Lowers room rates , fewer guest , cooler weather ...it only rains in morning and later at night . Make sure you go on a national park tour , all the guides are great , but we had Manuel, who was the absolute best ! There is no gym here and only one pool, but we walked a lot and spent most of our time at the beach and eating at one of the amazing restaurant here. The hotel restaurant is great and Fernando the chef makes the best wood fire pizza, but also ask the staff for recommendations on places to eat , you will not be dissapointed. All in all, this has been a great experience and the hotel is very nice. I would recommend staying here .
Overall Rating
"Brief stay at Shana Hotel & Spa"
04/20/16 Morten W Soenderborg, Denmark
We, a Danish couple, visited Shana Hotel & Spa for one day during our 5-day excursion through Costa Rica. It was a perfect experience. The nature and beach speak for itself but the quality of service and hotel room was top. During our, unfortunately, too brief stay we spent some time in the Hotel's swimming pool. Unless other hotel pools it was not too crowded nor noisy. We enjoyed lunch and dinner at the hotel restaurant. The food and service was very fine, the view over the Pacific splendid. We had an accident with the coffee machine and informed the reception. The hotel manager was very kind and handled the situation professionally and no costs on our side. We would come back to Shana Hotel & Spa any time possible and can only recommend others to do the same.
Overall Rating
"Beautiful Hotel in a beautiful location"
04/19/16 Becky N Calgary, Canada
It was a nice stay for us. The jungle view with ocean in a distance was lovely. Monkeys right outside our room was cool! The rooms were not very sound proof at all, we could hear everything going on outside and in the room next door unfortunately. The food was OK. We were disappointed in the pizza since all the reviews we read said it was amazing. It just didn't have much flavour but that is just our taste buds! It really was a great place to spend our time in Manuel Antonio and I think we'd go there again! If you go, there is a beautiful private beach in a cove that is just amazing!
Overall Rating
"Good times"
04/15/16 johnpE6496TG Mission Viejo, California
The Hotel staff was friendly, rooms where clean, cold A/C, good location, best breakfast in town. The only negative I can think of is the dinner menu in the restraint. It's not the best in town however if you don't feel like going out it can work in a pinch. It could use some native options.
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