Benivieni Hotel - Florence

VERY COMFOTABLE, FRIENDLY STAFF, VERY NICE PEOPLE

Genuine Hotels.com guest review

Sonia and her family are fabulous! Very simple, but clean and functional! Breakfast was simple - but the best homemade croissants ever! Very helpful and even offered to help my daughter who is studying there, should she need anything! Quiet, but near the heart of Firenze!

Genuine Hotels.com guest review

This hotel is only 1block from the duomo, and a short 5-10 minute walk to the. Uffizi, Accademia, and all other main sights in Florence. It is clean, updated, has an elevator, and the staff were very helpful. There are several restaurants on the same street, and dozens within a 5-minute walk. The single room was small but well laid out, and had a huge […] window and high ceiling that made it feel spacious. The shower was small but I found that in all hotels in Italy. Bathroom was very clean and updated. Breakfast was ok. In-room safe was quite small, ok for a passport and jewelry but too small for a laptop. So I left my laptop out without any problems. Would stay here again! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Quaint hotel with good location. Room was large and comfortable. Staff was friendly and helpful. Would stay here again.

Genuine Hotels.com guest review

FABULOSO! Fantastic! Sonia was just a doll. Delicious breakfast every morning. Couldn't say enough of this great place. I highly recommend. Thanks a million.

Genuine Hotels.com guest review

Around the corner from the Duomo and lots of great places to eat, including the Enoteca next door. Nice family run hotel, we would definately stay here again.

Genuine Hotels.com guest review

We felt like a part of their family! So warm & welcoming. Hope to stay there again in the future. (Also, BEST location -- near Duomo & walk to everything!) Grazie. Caio

Genuine Expedia guest review

perfectly located near the duomo, restaurants and shopping ...within walking distance of most sites

Genuine Hotels.com guest review

Great location. The staff was first rate and friendly. The rooms were definitely in need of updating but were clean. The breakfast was awful.

Genuine Hotels.com guest review

Very friendly staff!! Would recommend this hotel. A group of 4 shared the quad room with one queen and 2 single beds ... Not a lot of room, but great for the area. Downtown and close to shopping, restaurants and the duomo. Very pleased!!

Genuine Expedia guest review

The front desk people were extremely helpful! A beautiful, affordable hotel right in the center of the action.

Genuine Hotels.com guest review

There was construction just outside the door, but the hotel was still very clean. I told the clerk it was unnecessary to remove the smaller bed, that's what was left to book on Expedia and it was a large room. I had just jumped in the shower when the phone rang, it was maintenance. When they asked if they could come up I asked for 10 or 15 min, he gave […] me a pregnant pause and with a tone that was all wrong said fine. When they arrived they took their time even though they could see I was trying to shower. I was rather anoid at the whole situation as it made me late for a planned tour. The location was good the room was clean, if you are not looking for exceptional service this place is fine. I left this hotel feeling blah about the whole stay. Read more

Genuine Expedia guest review

Hotel room and staff were great. Modern rooms with a great location. The minor road in front of the hotel was dug up for a new sewer line, so I can not comment on street noise. Staff were very friendly, and their resturant recommendations we spot on. When we wanted budget pizza, they recommended a good spot. When we wanted an upscale dinner, again, […] they recommended a good one. They also called and made reservations at the restaurants, which was required for the higher end restaurants. We will return here next visit! Read more

Genuine Expedia guest review

Great location, two blocks from Duomo, easy access to shopping and other sites, Friendly and accommodating staff., 24 hour room service for drinks, snacks, many restaurants close by. Very clean, which was important to me. Only complaint was not being able to open window for fresh air as I was on first floor and windows sealed shut.

Genuine Expedia guest review

I was not told that the street was being ripped up, so it was difficult to use the sidewalk and I was breathing in the dust.

Genuine Hotels.com guest review

This hotel was the most expensive and by far the worst of the three hotels we used in Europe, which included the Hilton in Dresden. Our room was was quiet. That and the closeness to the Duomo were its only saving grace. The bed was hard--there was no spring to it at all. The bathroom looks new, but the shower stall is tiny. The walls and the drapes […] in our room were stained with what appeared to be swatted mosquitoes--a problem if you open the windows. Our air conditioning kept getting turned off and the front desk had to turn it back on from their control. The breakfast was boring, no variety: cold cereal, yogurt, juice, hard rolls, half-baked croissants, chocolate-filled pastry, cheap cheese spread triangle, hard-boiled egg, egg-salad miniature sandwich, coffee and tea--no bacon, no cold cuts. You would think that in Italy, of all places, you should be able to get a decent cappuccino... Other than Sonia, who checked us in, the front desk staff was not very helpful at all. We had an early reservation at the Galleria dell' Academia and wondered if we would be able to have breakfast a few minutes early. The front desk declined. Luckily, Sonia, the attendant, was ready early. A call to Alitalia to address some reservations concerns turned into a monumental ordeal that ended up costing us an extra 5 Euros. Last, but not least, read the fine print. They charge an additional tourist tax, which is not included in what you pay through Expedia and it must be paid in cash. Read more

Genuine Expedia guest review

We are a family of 3 (me, my wife and 12-year old son) from Boston who travelled Venice, Florence and Rome in this trip. This hotel in Florence was the best of any we stayed at in this trip. A triple room was indeed a larger room with room to walk, to put bags etc. Hotel amenities are all as advertised - beds and bathroom was good, air conditioning […] effective in the August heat. Location near Duomo is very good with all major tourist spots within walking distance. Staff was friendly and helpful. The biggest plus was the hotel served an American breakfast which means they serve eggs. It was the only hotel that served eggs in our Italy trip. It really helps having a good breakfast because the long lines for some museums can really delay your lunch. Read more

Genuine Expedia guest review

this was a fantastic hotel in a very good location- just around the corner from the Duomo and on the same street as the best gelataria in Florence. newly renovated with hard wood floors made for a very clean feeling room and the memory foam mattress was comfortable. shower was small- typical for Europe- but bathroom was spacious and newly remodeled […] and included a hairdryer. free wifi was a huge bonus. our room had a view of a wall which was probably on reason we got such a good deal but as we spent hardly any time in the room during the day, we didn't care. breakfast was tasty and staff was very friendly and helpful Read more

Genuine Hotels.com guest review

Very nice, clean hotel. Hotel staff very helpful. Room was large with a very high ceiling which was nice. The bathroom, particularly the shower, was tiny. Great location right in the heart of Florence's tourist area and only a 15 minute walk from the train station.

Genuine Hotels.com guest review

Hotel is in a great location with clean rooms and helpful service. Everything is within walking distance (even the train station with luggage).

Genuine Hotels.com guest review

This hotel is right by the Duomo but on a small quieter side street. The staff was very helpful and friendly.

Genuine Expedia guest review

Warm and helpful staff. The room was small but lovely and clean. Breakfast was delicious. The location (just around the corner from the Duomo) was perfect!. That, and the cost, cannot be beat. My only tiny complaint is that there weren't enough outlets -- I had to unplug the TV to plug in the computer. But, apart from that, I give this hotel high marks […] and can recommend it enthusiastically. Read more

Genuine Expedia guest review

It was wonderfull, great location, great stay and wonderful people

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had stayed at this hotel before. This time, it was a bit disappointing. First, we were put in a small room with a very small shower. My adult daughter was not treated well after I left earlier in the check out day. The breakfast buffet was excellent and the location the best but the staff let us down.

Genuine Hotels.com guest review

Staff did not inform us that it would be best to purchase tickets to see the Statue of David. We feel that they could have been more helpful to us in trying to make sight seeing reservations and more helpful in arranging transortation to Venice.

Genuine Hotels.com guest review

Very short walking distance to everything. Clean, comfortable and courteous staff.

Genuine Hotels.com guest review

Owners - Sonia and her mom are the best. My husband was sick from the flight when we got there and they took such good care of us. The hotel is very conveniently located a few feet from the cathedral and minutes from Piazza Signoria and Republica. There is also a great general store at the end of the street that has great snacks and water for cheap. […] The breakfast was delicious which included cappuccino, fresh finger sandwiches along with eggs, pastries, croissants, etc. Bed was comfortable. The only thing I would complain about is the size of the shower stall. way too small. Couldn't take shower without running into the walls. But nevertheless it was sufficient. Read more

Genuine Hotels.com guest review

The hotel is one block from the Duomo, which is Florence's main attraction. We were able to walk everywhere else as well; location cannot be beaten. It's a very cute hotel, extremely clean, spacious under European standards, great big bathroom, free wi-fi in the room, and great front desk staff. Breakfast is very basic with pastry, bread, cold cereal, […] coffee and juice, so by 11 you are definitely hungry. I stayed in hotels in Rome and Venice and this was the cheapest of all three but the nicest and the only one that I would recommend. Don't miss dinner at The Yellow Bar which is steps away; the front desk staff recommended it on our first night and it was the best meal we had in Florence. Read more

Genuine Hotels.com guest review

My husband and I stayed here for one night, the first night we arrived in Italy. The appeal is the location. It is in the center of the city and an easy walk to anywhere you want to go. It literally is a few steps from the Duomo - which made it easy to find on the way home from dinner. The quality of the room was lacking, but worked for us for one night […] stay. If I were to be staying longer, I think I would look to stay at a different hotel solely for the comfort feel. Read more

Genuine Hotels.com guest review

problem with shower and soft bed, good location though

Genuine Expedia guest review

My boyfriend and I spent three days in Florence. The hotel was very clean, a great location, and we had good interactions with the hotel staff. Perfect for couples and possibly families that want to be right in the middle of Florence. Everything is well within walking distance. The only negatives are the TVs are small, and the hotel breakfast doesn't […] exist or exists through fairly restricted hours. These are minor negatives as you are likely to be out and about all the time anyways and there are many reasonably priced restaurants within 5 minutes walking. As an American business traveler I would say this is a good value vacation room but not luxury and lacks the business traveler convenience I normally have traveling in the US (emphasis on that). Highly recommended Read more

Genuine Expedia guest review

Fantastic location, friendly staff, worth the price. I would definitely stay here again. And the bathroom was beautiful!

Genuine Expedia guest review

We stayed for a couple of days before Christmas, and found the location excellent for walking around Florence. Great Location.

Genuine Expedia guest review

I've stayed at this family-owned, boutique hotel twice now. The staff is very friendly, breakfast and wifi included, and location is excellent - located in the heart of Florence. Walking distance to all the major tourist areas and sites, as well as the San Lorenzo market. Good value and location.

Genuine Hotels.com guest review

Pleasantly surprised that hotel lived up to pictures. Very clean. Very friendly and warm staff. Location was perfect. Definitely recommend this. Three stars for sure - real Florentine experience!

Genuine Hotels.com guest review

great hotel, great location very help full staff

Genuine Expedia guest review

Close to Doumo and main museums. Family-like hospitality and complimentary breakfast with fresh baked croissants and cappuccino. Everything is above our expectation and we enjoyed my best vacation.

Genuine Expedia guest review

This was a quaint hotel that satisfied all our needs. The staff was very attentive and helpful, the location was great. They offer a true European continental breakfast and free wireless internet. We felt very welcome and were very happy with the accommodations. Everything was very clean, the bed was comfortable and housekeeping took care of our every […] need. The room was smaller than we are used to, and our shower was small, other rooms may have a bigger shower. If you are looking for a hotel that is like a big chain in the states you may not be happy. There are plenty of restaurants and shops next door and across the street. The Doumo is a block and a half away, located a few blocks from where Dante lived, a few blocks away from the Accademia Gallery where Michelangelo’s’, Statue of David is on display, close to the amazing ponte Vecchio bridge, (great views), the Palazzo Pitti and within walking distance of the central train station. We would definitely stay here at the Hotel Benivieni again. Bring a camera and comfortable walking shoes. Divertiti, Ciao . Read more

Genuine Expedia guest review

I was visiting my niece in Florence and she came to meet me at the Duomo to show me where the hotel was located. At the front desk, the gentleman was NOT friendly, he said, "No VISITOR allowed". What? I just landed in Florence and just starting my vacation, man. I selected this hotel based on the reviews from others so I don't know why others indicated […] the people were so "nice and friendly". FYI - You need to request the password for Wireless Internet at the front desk. The toiletry was minimal (soap and liquid body wash). Don't forget that you'll wake up to the sounds of the church bells in the morning. Read more

Genuine Hotels.com guest review

Great location, friendly,helpful staff,nice breakfast.

Genuine Hotels.com guest review

The location of the hotel is wonderful and the staff were friendly and helpful, but the room was very drab and not very comfortable. The two twin beds slid away from each other and there was not one decorative item in the room (nothing on the walls). Breakfast was decent.

Genuine Hotels.com guest review

We could not have been more pleased with this hotel. The location was ideal...just around the corner from the Duomo and no more than 10 minutes walk to anywhere you would want to go. The staff was extremely courteous and helpful. We asked about a reservation for a tour only one day in advance, after the tour company had closed, and when we awoke the […] next morning the gentleman at the front desk had already contacted them and reserved it for us. The hotel itself was lovely. The room was the largest I have ever stayed in during trips to Europe. It was attractively furnished with a king sized bed and an ample armoir. There was a marble bath. Throughout the hotel, everything seemed freshly painted and renewed -- suggesting recent updates. And the price was excellent for a three star hotel in this prime location. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel location is great, is very clean and neatly kept. The room we had was an internal room which was quiet and relatively spacious. The bathroom, although well appointed had a minuscule shower stall which made bathing almost impossible. There was only one electric outlet available in the room which was in the bathroom. The breakfast was mediocre […] and the coffee was very weak. Indeed one day I arrived almost at the closing of breakfast time and when another traveller came in for breakfast, the lady in charge brought the coffeepot which was already low into the kitchen area and to my amazement she “topped” it with water instead of making a new pot of coffee and put it back in the breakfast area in the coffee warmer!. No wonder, now I realized why my coffee had been so weak the day before. Instead, I had to go for cappuccino to the corner bar during our stay in Florence in order to get my caffeine for the morning. Read more

Genuine Expedia guest review

Good location, rooms were clean, freindly staff

Genuine Expedia guest review

Location is ideal, hotel is clean and comfortable, staff was very friendly and helpful in all regards. Great breakfast, probably the best croissants in Florence.

Genuine Hotels.com guest review

This family run hotel was a great find. Besides it being clean and seemingly newly renovated, the service was very friendly and the morning breakfasts were great. The breakfast included croissants (plain and chocolate - the best we tasted in Italy), cereal, egg sandwiches and ham and cheese sandwiches. Our espressos and cappucinos were made by the owner's […] son every morning and were also very good. The free WiFi was an added bonus which we all took advantage of. The only item that I didn't mark as a 5 was the comfort jsimply because we were 4 people in a room, but the room was more than we ever expected. Having stayed in hotels in Rome and Venice before we hit Florence, this was our absolute favorite. It is located very close to the Duomo (5 min) and a short walk from the train station (maybe 1 mile?). If we ever go back to Florence, we will definitely revisit, Benivieni. Read more

Genuine Expedia guest review

Hotel is small, seems newly refurbished and is clean. Not easy to find, however, and has no amenities such as dining, room service, etc.

Genuine Hotels.com guest review