All hotels in Santa Ana, Costa Rica
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Luisiana, Santa Ana

3.5 stars
100 west and 400 south from Cruz RojaSanta AnaSan Jose00506Costa Rica, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Cleanliness
Clean
Comfort
Rather comfortable
Location
Great location
Value for money
Best value for money
1157See all 1,157 Hotels.com reviews
From 849 reviewsTripAdvisor Traveller Rating

Hotel Luisiana, Santa Ana

Hotel Info: ‎866-539-8117‎

from $41
  • Standard Room, 1 Double Bed
  • Deluxe Room, 1 King Bed
  • Standard Apartment
  • Deluxe room 1 king bed accessible
  • Suite, Kitchen
  • Suite
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle within 1 mi *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Also known as

  • Hotel Luisiana
  • Hotel Luisiana Santa Ana
  • Luisiana Santa Ana

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100 per stay (for stays between 1 January - 31 December)

Pet deposit: USD 200 per stay

  • Resort fee: USD 1 per accommodation, per stay

Optional extras

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 10 per pet, per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in common area
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Children's pool
  • Spa tub
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2008
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Baton rouge - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.

Recreation

On Site

  • Spa tub
  • Playground on site
  • Scooter/moped rentals on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby

Hotel Luisiana, Santa Ana’s small print

Also known as

  • Hotel Luisiana
  • Hotel Luisiana Santa Ana
  • Luisiana Santa Ana

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100 per stay (for stays between 1 January - 31 December)

Pet deposit: USD 200 per stay

  • Resort fee: USD 1 per accommodation, per stay

Optional extras

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 10 per pet, per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1157 reviews

Hotel Luisiana, Santa Ana
Poor1.0 / 5
Difficult and frustrating
I have stayed several times in Hotel Luisana. I come up twice a month from Guanacaste to compete in horse shows. I had plans to stay the 16th to go to the states. I had to cancel last minute because my Dad had a heart attack. I had to fly out last minute. When I called to cancel or switch dates, they made it difficult to do either. I lost my money and they were not willing to change their days for me. I would have gladly stayed the next time I was in town. But they did not fulfill my request.
1 night romance trip
Hotel Luisiana, Santa Ana
Outstanding5.0 / 5
Charming hotel in a former stable
We stayed here our last night after being in the country for over a week. I wish I had found this hotel earlier as we would have stayed here on the front end of our stay. The staff was gracious, the room spacious and we enjoyed swimming in the pool. Breakfast, ordered when you book the room, is a bargain.
1 night romance trip
Hotel Luisiana, Santa Ana
Fair2.0 / 5
Dissatisfied
The location isn't good, it's not really near anything. Airport shuttle was listed on hotels.com, but they only offered a $20 service, which is more expensive than uber. Air conditioner stopped working and they were very slow to look into it, then eventual brought an extremely loud standing unit that leaked all over our luggage. No compensation was offered. Breakfast was the worst I've had in Costa Rica.
2 night romance trip
Hotel Luisiana, Santa Ana
Excellent4.0 / 5
Worst service and dinner ever
The hotel staff needs to be trained in customer service, because the service they give is significantly bad! We had the meal plan, and while breakfast was superb and delicious, dinner was the worst!! Dinner wasn't well cooked, and it was bland! We had room 303 and there was a continuous problem with the wifi to connect to the smart tv in the room, when we called to complaint we were told they were aware of the issues and that we had to pay an upgrade fee in order to get a room with a working TV!! Unbelievable!!
2 night romance trip
Hotel Luisiana, Santa Ana
Good3.0 / 5
not what I was expecting
beds were very comfortable, small rooms, TV never worked properly. Hotel not in a very accessible area
3 night trip

See all reviews

Hotel Luisiana, Santa Ana

Is the description of this hotel not correct? Tell us