Arenal Springs Resort - Arenal Volcano Region

Bullet points about our stay: - young couple in Arenal for adventure vacation - we went on Cerro Chato hike, La Fortuna waterfall swim, Venado caving, and Arenal Vista ziplining (all were recommended and/or booked with desk at hotel - excellent service and good prices for caving and ziplining - Edward was great to plan adventures with!) - hotel was […] quiet and relaxing with great service throughout the stay - food was very good, ESPECIALLY SUSHI BAR by the pool!!!! We were shocked at how tasty and inventive the rolls were. We ate there 2 times out of 3 nights for dinner. Get the Costa Rica roll, trust us. - guacamole and beers by the hot springs pools were a great way to unwind after long adventure-filled days. Erick and Laura by the pool were awesome! -hammocks by the grassy knoll at sunset are also a must - the only downside of our entire stay would be the beds, just too hard for us. Read more

Genuine Hotels.com guest review

Beautiful grounds and very friendly staff. Really bad nachos. Food expensive. Did not try much. Breakfast buffet was really good. Excellent service. Thanks. Wish we could have stayed longer.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Until now, I have never been greeted at the front door with a refreshing wet towel to clean my hands followed by a cold fruit punch drink! Also, the front desk personnel were very friendly while checking us in and explaining all the property amenities. The cottage rooms had beautiful floral landscaping surrounding them. Inside, the room was well appointed […] with nice furnishings. And the mini-fridg was stocked with two Cokes, two beers and two bottles of water! The complimentary breakfast was more than a typical buffet which included several stations spread about. Fresh-from-the-garden fruit was delicious along with typical Costa Rican foods complemented by American fare. A dedicated omelet station was manned by an employee as well as someone else making fresh and warm tortillas. There were cold and warm swimming pools, both with swim-up bars. Waterfall features added to the ambiance. I wish the property had been located closer to La Fortuna, however, as it cost $10 each way when we wanted to venture into town. Dinner at the hotel was expensive, but when you add the cost of a taxi ride, it was a toss up. Oh well, it was vacation! I would return to this property if I ever go again. Read more

Genuine Hotels.com guest review

The room was amazing! The views incredible and the food yummy! Everyone wa helpful and friendly even going out of their way to accommodate a broken leg. I would definitely recommend staying here

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff and the hotel go out of their way to make you feel like they loved having you. To Be able to lie in bed and watch nature at it's best was also phenomenal! Close to all the sights too!

Genuine Hotels.com guest review

We loved this place!!! It is in such a beautiful and peaceful environment with a strong sense of both privacy and amenities right there. We loved the hot springs pool with the waterfall. The restaurant had wonderful service and great breakfast with the room. Situated near to the volcano explorations.. we navigated on our own with our rented jeep though […] there are several tours offered from the hotel. The place is very spacious feeling and our room was next to a pasture where cows grazed... lovely. View of volcano was wonderful. Great place to stay!!I waivered back and forth between a few places and am really glad I stayed with the place. Read more

Genuine Expedia guest review

The mission of the hotel is to make people feel like it is a home and not a hotel - they do everything to make this happen. The entire staff that we met were happy, friendly and knowledgeable. Any questions about the flora or fauna at the resort were either answered or referred to someone who knew the answer. The grounds are spectacular, they are proud […] of their resort and it resonates to the guests. The views are amazing - they have 138 species of birds just at the resort and the staff is just as excited about seeing a different bird as the guests. The only reason we gave a four for the overall is based on two concerns: one - there is no free or inexpensive shuttle to Fortuna or the local airport; two, other than the breakfast buffet, which is included in your room cost and is fantastic, the food is just above average. It is hard for us to even state this but we are just trying to be totally honest. Would we return to Arenal Springs, yes, in a heartbeat. We are just giving an honest and straightforward review. Read more

Genuine Expedia guest review

The staff was the nicest I came across while traveling through Costa Rica. The rooms and the amenities were also quite nice. I would recomend asking for a room closer to the main reception building because it can be a little bit of a walk if you have a room towards the back of the property. I would definitely stay here again.

Genuine Hotels.com guest review

Beautiful hotel, great thermal pools led to a swim-up bar/restaurant. Great tour director selected tours based on our interests from wide variety of tour companies. Friendly staff, recommended great international (tourist) and local Costa Rican restaurants. All 7 members of our family, from ages 1-63, loved it!

Genuine Expedia guest review

My husband and I loved this place. I think all of my other survey responses and comments give a full enough story of how great the Arenal Springs Resort is.

Genuine Expedia guest review

Would recommend to anyone, great resort, great staff, had a wonderful time.

Genuine Expedia guest review

Cheap location for the service, accomodation (not superb but very decent and comfortable) and great view on the Arenal volcano. Close from many activities around Arenal and Fortuna. Helpful and service oriented staff. Got good advices on activities. 10 years old daugther got to do ziplining with one cable just short of 1km long through the forest canopy! […] loved it. Hot springs are great for the family and have different pools for all tastes. Plenty of restaurants closed by with a car! Not upscale if it is what you are looking for but very decent and great staff again. Read more

Genuine Expedia guest review

appreciate the hot water pools, also my wife and i had the mud massage quit nice would stay longer if they had a studio apt w/ kitchen.The morning birds were a joy. great breakfast with nice views. dinners pricey were visit this place again for sure

Genuine Hotels.com guest review

The resort was great! As a young couple it was not as fun and crazy but it was definitely comfortable and the staff was very nice.

Genuine Expedia guest review

great hotel with a great location. to get to town you do need to take a car or taxi. taxi is $12 each way and easy to find. the hotel is amazing with awesome views of the volcano. The pools and hot springs are terrific and so is the swim up bar which can be reached from both the pool side and hot springs side. staff is super nice and helpful. They will […] help you book any excursion you are looking for. We had an issue with the airlines and the staff was able to call for us and translate for us. Just amazing. The rooms are like little villas and I loved the bathroom. It is semi open so when it rains it did rain down the rock wall in our shower. Very cool. I highly recommend this hotel Read more

Genuine Expedia guest review

It's a definitely a hotel we will return to in the future!

Genuine Hotels.com guest review

Room great. Breakfast great. But the best plus are the hot springs of the hotel with a sunken bar. Naturally warm water for you to relax in while you enjoy your drink. The bar's large screen TVs play US channels, so this was probably the best experience I had watching a NFL game. Remember that visit to another springs is a special tour and mentally […] account for the cost savings by paying additional here. The volcano is dromant now, so although we had amazing views of Arenal, we didn't get any lava viewing. But overall...fantastic experience. Great staff. Read more

Genuine Hotels.com guest review

We got the best room at this resort, #903. Be sure to request it when reserving, it has the best view of the volcano. We loved Arenal Springs Resort and especially meeting Edward, the bird watcher! We will definitely return here the next time we go to Arenal.

Genuine Hotels.com guest review

The grounds of the hotel were beautiful! There was lots of space at the resort so it seemed like you had the place to yourselves. The room we got with two queen sized beds was a little crammed for 4 people. The shower was pretty because it looked like an indoor outdoor shower, but the water pressure was awful if you wanted to take a hot shower. The […] hot springs there were amazing. lots of little pools to relax in. The free breakfast was very accommodating for our allergy needs because they would make special orders if you couldnt eat it the way it was prepared. The staff was very friendly. Only downside was that they dont allow visitors to the grounds so if you meet a group they cant come to the resort unless they pay a fee. All in all it was a great place. Read more

Genuine Expedia guest review

Nothing to complain, this is realy the perfect hotel!

Genuine Hotels.com guest review

Wonderful place to stay. Close to many fun activities. We loved our tay here and would recommend it.

Genuine Expedia guest review

Everything at this hotel was great..If I had one complaint it would be the road to get to the hotel once you turn off the main road is very very bad..

Genuine Expedia guest review

Best part of the hotel was its location, ambiance and staff. The room was decent, slightly smaller we thought - but nothing much to complain about. The breakfast in the restaurant is another piece worth mentioning along with the hot springs. Between the location, ambiance, hot springs, friendly staff and awesome breakfast, it would certainly be a […] must visit place for us again. Read more

Genuine Expedia guest review

My boyfriend and I had a great stay at Arenal Springs and we would definitely recommend staying here. It was very beautiful and the rooms were cute and very large (ours had 2 queen beds) and yet still very affordable. Our favorite part was probably the natural thermal hot springs at the hotel with swim up bar. After each day's excursion we would relax […] there and get a few drinks and some food. Everyone was very friendly (as in all of costa rica we noticed), except there was one unfriendly front desk staff member (older male, balding) who never smiled, never was friendly, and when we checked out didn't even ask how our stay was or say have a good rest of your trip or anything. Other than that it was a great stay. Take advantage of the knowledgable concierge because they tell you all about excursions you can take and can even book them up to 20 minutes before they start (which is great if you want to do an activity on a sunny day). We went ATVing, on a cano negro tour, zip lining, hiking to la fortuna waterfall and more :) Free delicious breakfast in the morning and there is a nature center (Arenal Natura) near by that we went to that was fantastic (very awesome guide). Definitely recommend Arenal Springs! Read more

Genuine Expedia guest review

Great place but expect rain during rainy season in the rainforest. Only saw the volcano for 15 minutes . too many clouds. It would be nice to have a light in front of the closet /safe. Too dark.

Genuine Hotels.com guest review

Great hotel for the price. Only negatives would be the natural hot springs are pumped in to normal type pools, and the walls on the rooms are thin. Positives are great staff, nice rooms, good view of the volcano, good free breakfast, wifi, cool shower and free water, beer, and coke in the room!

Genuine Hotels.com guest review

This place is now on the top of our list for our next trip to this area of CR; however, we will stay for at least 1 week instead of just 2 days. We truly enjoyed our stay at Arenal Springs toward the end of October (low season, QUIET and RELAXING!). When we arrived after a long ride from San Jose, we were greeted with a refreshing drink a warm hand […] towel, which was a nice detail. We were told that all rooms look the same. Our room was spacious, clean, beautiful decorated, and with a great view of the volcano. Food was great. The breakfast buffet was very good and varied - including omellet freshly made in front of us. The service was great both in the main lobby and at restaurant/swim up bar. The best part of the hotel is clearly its magnificent view of the volcano, which seems like it is right at your front door!. The hot springs are great - but we wished they were open starting at 6 am instead of 8am. The only complain we had (and that is why we rated "4" under Condition or maintenance of the hotel) is that the toilet had a leak; which we reported on the day we checked out. Stayed October 2012, traveled as a couple, and we will definitely coming back!!! Read more

Genuine Hotels.com guest review

I have nothing but great things to say about the service, area, the rooms, the food and the aesthetics of the Arenal Springs Resort. Our first impression of Costa Rica was an amazing one and our stay has a lot to do with our desire to return one day to experience it again. I highly reccommend this hotel for anyone looking to just relax and enjoy sometime […] away from the hustle and bustle. Don't forget to try the sushi specifically the Costa Rican roll;) Read more

Genuine Hotels.com guest review

Exceeded our expectations! The swimming pool and swim up bar was great after a long day of hiking and sight seeing. Staff was wonderful and we will definitely go back to this hotel. Great location and view of volcano from everywhere on the hotel property. Loved the hot thermal water in the pools.

Genuine Expedia guest review

Great resort with great view of the volcano. The food at the restaurant was a bit disappointing (overpriced and not great) but it was adequate. The pools and springs were great. Really enjoyed our stay. Drive down the road into town to find tastier and cheaper options for food.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My husband and I just returned from a week in Costa Rica. We had the pleasure of spending 5 nights of our trip at the Arenal Springs Resort & Spa in La Fortuna. It was fantastic! From the friendliness of the staff to the cleanliness of the rooms and the entire property to the superb location at the base of the volcano - it was everything we were looking […] for and then some. I would highly recommend this hotel to anyone planning a trip to the Arenal area. Read more

Genuine Hotels.com guest review

Everything was outstanding. My only complaint was that the mattress' were rock hard. My friends were the same, so I think all the rooms must be that way? Also, they do not have black out curtains, so if your a lite sleeper, you may wake up early, but it's so beatiful there, who cares!!

Genuine Hotels.com guest review

Incredible location! Great view of the volcano. The hotel grounds were extremly well maintained and had spectacular fresh fruits that the staff encouraged you to pick (including star fruit, lemons, limes, citron, bananas, papaya, etc). The hot spring fed pool & thermal pools were very relaxing. The staff went out of their way to make sure you were  […] comfortable! Read more

Genuine Hotels.com guest review

This hotel was AMAZING !! Far better than any other in the La Fortuna Arenal area. ASK FOR ROOM #903. Best view on the grounds , its a 2nd level (which most are just bungalows on the ground) still amazing. But room #903 has a 2nd level view directly of volcano , and nothing blocking it. The breakfast free each morning was so delicious, some of EVERYTHING […] in silver platters. The grounds and hot springs are undescriable. Pura Vida ! We went on Zipline Sky Tram, did level 4 white water rafting, Hanging Bridges, we did it ALL. The tour guides were amazing and the hotel was just plain relaxing and beautiful. Wish we spent more than 4 days there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is WAY over priced! The food is terrible and the drinks outrageous! A mojito was $11 and Ragu Spagetti was $17. We saw hotels just as nice for 1/3 the price.

Genuine Expedia guest review

Two negatives- The access road to the resort is a bumpy dirt road. It's only several hundred yards long, but it's really bumpy and out of place for a resort like this. Second, in order to get power to your room, you must have the access card plugged into a card holder on the wall next to the door. This certainly keeps power costs down because when you […] leave, you have to take your card with you and the electricity shuts off when you unplug your card, but when you arrive at night you can't even have the outside lights on without the card plugged in, and since you need the card to get in the door, you have to do everything in the dark until you get in the door and plug in the card. It also shuts off the A/C when you leave, and although it doesn't get too uncomfortably hot in C.R., it takes quite a while to get the room cooled down after being off all day. Great location. You're outside Fortuna, but still close enough for a 5 minute drive to all the restaurants and bars. Every room faces the volcano and has a nice glass front wall, so you can wake up to an excellent view of the smoking Arenal Volcano. The hot springs pools are nice. There are different temperatures for each pool, and a swim up bar. Most of the staff was very helpful. There will always be a few that are rude, but you just leave them alone and interact with the staff that is nice. The breakfast area was awesome. There's nothing like eating breakfast at the base of a smoking volcano. Overall-great. Read more

Genuine Expedia guest review

Loved the hotel. Pool was greal area. If you have a car, half the activites are to the left and half are to the right. If not the hotel can book the trips.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was very helpful & simpatico. Grounds were beautiful. Only downside were the enormous buses that bulldozed their way onto the property.

Genuine Hotels.com guest review

Loved our stay at the Arenal Springs hotel. The staff is super friendly, and the grounds and rooms are well maintained. The only thing that wasn't fantastic were the beds. They were a little too firm and uncomfortable. The views of the Arenal Volcano were spectacular, and we really enjoyed the hot springs pools there as well. Our most favorite experience […] while we were there was the Don Tobias horeseback riding tour we took, with our two children ages 14 and 16. Marvin was our guide, and he was really great. The horses were really good, and as experienced riders we were delighted that we were able to actually have a great ride with well trained horses. We enjoyed galloping through open fields, and loved seeing the rain forest up close and personal. The views were spectacular. I would highly recommend this hotel and especially the horseback riding tour. I just wish the beds were a little more comfortable. Read more

Genuine Expedia guest review

Lovely Hotel - was there for only one night but the room was clean, service was great and the Hot Springs a treat. I would stay here again.

Genuine Expedia guest review

The thermal pools were wonderful! Problem was the AC that we could not turn to a warmer temperature, so either we were freezing or steaming.

Genuine Hotels.com guest review

On our arrival we were greeted with a welcome fruit punch. Staff was very friendly and helpful. The grounds were very well groomed and the rooms were very clean. We thoroughly enjoyed the swim up pool bar. One side was a regular pool and the other was a thermal side both with waterfalls. There were several hot springs type sections that were segregated […] for adults and children. A breakfast buffet was included in the room and had the typical breakfast type foods. Excellent view of the volcano, although it was not active while we were there which was the only disappointing thing about our stay. We would highly recommend this resort. Read more

Genuine Expedia guest review

Great experience at this hotel! Concierge was great and booked all of our tours for us. Every room had an amazing front porch and view of the Arenal volcano. Indoor/outdoor shower was beautiful with lots of privacy. Only downfall is of the area in general - no real nightlife - but other than that, a great place to go for natural beauty and adventure […] tours! Read more

Genuine Expedia guest review

Hotel is very good. but they have to fix road. Aprx. 600-700 ft of a duirt , in the dust is not mach to hotel level.

Genuine Hotels.com guest review