View was breathtaking. Great breakfast and dinner buffet.Genuine Expedia guest review
"Beautiful Hotel, wonderful views"
I had a really lovely stay at the Goerme Kaya Hotel. The balcony had really beautiful views of the surrounding caves and parts of Goerme. I had a cave room, which was loft style and super fun to stay in. The room was clean and comfortable and very spacious. Hotel staff were super nice in helping me to book tours and figure out what to do with my time […] in Cappadocia. Read moreGenuine Hotels.com guest review
"Convenient, affordable cave hotel"
Goreme Kaya Otel was overall a great experience. It's an affordable hotel with the comfort of air conditioning and few extra frills but you don't feel like you're missing much. Mustafa was extremely helpful with booking shuttles, tours, and a hot air balloon ride. There is no safe in the hotel room and while dinner is included with some room rates, […] drinks including water is not. Read moreGenuine Expedia guest review
The breakfast and dinner was included, excellent quality, specially dinner. The staff was very helpful. The only inconvenience was that didn't have wifi on the rroom, only in the lobby. In summary I truly recommend it.Genuine Hotels.com guest review
"Goreme Kaya Hotel"
It is perfectly located, the restaurant service is very good and food very well served. The rooms are very nice and clean too. Unfortunately not all the staff can communicate in English. I would go back to this hotel if I had the chance.Genuine Expedia guest review
Loved sitting on my deck, enjoying a glass of wine and cheese, watching the sunset over the fairy chimneys. Delightful, relaxing hotel that allows you to experience the rocks in Cappadochia.Genuine Hotels.com guest review
I recommend it highly the location is perfect close to all attraction .Gokhan at front desk helpful and friendly the room r large clean.the only negative comment is the water no't hot enough at night,in the morrning really hot maybe thy use solar system .Genuine Hotels.com guest review
"Good hotel with unprofessional staff"
The hotel is nice and authentic. Cave room was relatively big with nice terrace. Heating worked well. Spa was enjoyable. Only missing point in room was the absence of water heater and tea/coffee bags. Otherwise the room and hotel is OK. On the other hand receptionist are not enough professional and informed us several times wrong. Before our trip we […] called them at least two times to ask for details and to be sure about the price and payment method. Dinner was included to room price, but the waiter brought us bill based on receptionist request. Another issue was the Turkish night that is worth to see, but if they say in advance that 50 TL must be paid for taxi, we probably would not participate. They informed us we will not have dinner during that event, but we had. Payment by card was not problem during our calls, but when we arrived the airport shuttle, room price, Turkish night, and balloon flight had to be paid separately and some portions with cash. As a conclusion, hotel is OK, but staff must significantly improve their knowledge about offered services and inform guest correctly. Read moreGenuine Hotels.com guest review
"Magical fairy castle!"
I was very impressed how the hotel went above and beyond. Room had been upgraded to a suite with a beautiful view. Staff were all standing at entrance to greet us when we arrived, and continued to do so. Made you feel very special. Beautiful location in a magical place! Cave rooms carved into natural "fairy chimneys."Genuine Expedia guest review
great place to stay, very comfortable, the food was plentiful fresh and appealing, location second to none with amazing views from the room I stayed on my own but I think I got the honey moon suit :) it was just the best, could not recommend the place highly enough, only down side due to the rooms being in the rock wifi didn't work and so had to sit […] in the lobby a small inconvenience really Read moreGenuine Hotels.com guest review
"Muy buena experiencia"
Excelente experiencia, era un poco incierto para mi el poder pensar que albergarte en una cueva pudiera ser confortable, pero si lo fue.Genuine Hotels.com guest review
"Aile ile gidilebilecek güzel bir otel"
Biz otelin en üst katında bulunan bir odada kaldık. kendine ait terası olması, odanın standartların yaklaşık iki katı büyüklükte bir oda olması nedeniyle rahat ettik. Doğal taş duvarlar ve tavanlar, yoğun ahşap kullanımı ile odaların mimarisi Kapadokya ortamına uygun. Otel konumu bakımından Göremede ve şehir merkezine yakın bir konumda. Sabah kahvaltıları […] açık büfe ve yeterli zenginlikte. Personel resepsiyondan aşçıbaşısına kadar ilgili ve güler yüzlü. Ziyaretiniz sırasında özellikte yöresel yemek olan desti kebabını otel aşçılarından isteyin. Pişmesi 3 saat süren bu yemeği gerçek anlamda yapan nadir yerlerden. Dışarıdaki restoranlarda %99 önceden pişmiş kebabı testiye doldurularak sunulan bu yemeği, otelde gerçekten çok leziz bi şekilde yedik. Fiyatına göre gerçekten kaliteli bir otel. Read moreGenuine Hotels.com guest review
위치 및 호텔 상태는 너무 좋습니다. 스텝들도 친절하나..다소 부족한 대응이 있습니다. 아침도 먹을만하나..객실에 거미줄이 간혹 보이는 경우가 있습니다..Genuine Hotels.com guest review
"Ein toller Aufenthalt in schönem Caveroom"
Wir haben uns sehr wohl gefühlt und wurden ohne nachzufragen upgegraded vom "Keller-Höhlen-Zimmer" ins super geräumige Höhlenzimmern mit zwei Fenstern und Bett auf Empore... kleine Abnutzungsspuren an einzelnen Möbelstücken und der deplatzierte Wasserkocher (keine Steckdose verfügbar) sind die einzigen Mängel. Die Nutzung des Pools sollte eigentlich […] etwas kosten, was ich nicht okay finde- aber wir konnten Pool, Sauna und Hammam auf Nachfragen, für eine Stunde mit Termin (dafür waren wir alleine dort) gratis nutzen. Das Frühstück war auch gut (mit frisch gepresstem Saft und frischem Omelette). Der Service im gesamten Haus war ausgezeichnet und dennoch unaufdringlich. Danke für die Gastfreundschaft, wir haben uns sehr wohl gefühlt und würden dieses Hotel wieder besuchen. Read moreGenuine Hotels.com guest review
"리섹션에 있던 누나가 참 예쁘고 친절했습니다."
조식이 만족스러웠습니다. 조식을 먹을 수 있는 레스토랑의 뷰가 정말 좋았습니다. 중심가와 그다지 멀지 않고 오르막이 아니라 다행이었습니다.Genuine Hotels.com guest review
호텔위치는 오토갈에서 약간 먼듯한 느낌이 있지만, 호텔이 아주 깨끗하고 무엇보다 직원들이 친절해서 아주 맘에들었습니다 체크아웃후에 오토갈까지 드롭도 무료로 해주고 정말 맘에들었습니다 다시가도 묵고싶은 호텔입니다Genuine Hotels.com guest review
친절하게 방을 업그레이드해주고.. 프런트직원들의 친절함은 잊지 못할 듯 해요. 식사도 훌륭하네요. 위치는 광장에서 좀 떨어져 있지만 불편함은 못 느꼈네요Genuine Hotels.com guest review
"일본인 관광객이 많운 호텔이에요"
로비에 계신분들은 정말 친절하지만 식당에 계신분들운 별로 그리고 청소 상태가 좋지 않아요 화장실에 전에 숙박객의 속옷이 걸려있었어요 위치도 조금 외졌구요Genuine Hotels.com guest review
위치가 시내 중심에서 조금 떨어진 것 빼곤 만족스러움 전망도 환상적 손님 응대도 친절함Genuine Hotels.com guest review
괴레메마을 중심부에 도보로 이동가능한 거리에 위치히있고 습하거나 건조하지도 않은 적당한 수준의 호텔, 일본인에게 인기가 좋은지 투숙객들 태반이 일본인 같음, 조식 수준이 특히 좋은것 같음Genuine Hotels.com guest review
"Harika bir tatil"
Harika bir tatil geçirdik. Otelde Gökhan bey, otel müdürü ve çalışan tüm personele gösterdikleri yakın ilgi ve alaka icin teşekkür ederiz. Otelde degil, evinizde gibiydik. Otelin konumu, temizliği, manzarası ve imkanları ile, herkese gönül rahatlığıyla tavsiye edebileceğim bir yer , tereddüt yasıyorsanız , bu otel sonrası sizde iyiki tercih etmişim […] diyebiliriz :)) Read moreGenuine Hotels.com guest review
"one of three luxury hotels in Goreme Kapadokia"
It was nice and cleasn environment. It was located about 1 km far from Goreme town. Staffs are well educated to be kind. If I go to Goreme next time I will stay here again.Genuine Hotels.com guest review
"동굴호텔에서의 특별한 숙박"
동굴호텔에서의 특별한 경험을 할수 있습니다. 하지만, 동굴호텔의 특성상 쾌적하지 못한 단점은 감수해야 합니다. 또한, 동굴호텔 특성상 호텔방안에서는 휴대전화 수신이 불가하였습니다. 조식 뿐만아니라 석식이 무료로 제공되어서 다소 놀랐습니다. 버스정류장에서 걸어오기에는 조금 먼 거리일수도 있습니다. (10분소요)Genuine Hotels.com guest review
Nos parecio un hotel excelente. La atención muy buena y la habitación era muy bonita.Genuine Hotels.com guest review
"Ottimo hotel per una breve visita alla Cappadocia."
L'albergo si trova in una posizione stupenda, in una zona alla periferia di Goreme, di una tranquillità assoluta e con un panorama eccezionale. La nostra camera era molto grande, molto caratteristica e con un'ampia terrazza dalla quale ci godevamo ogni mattina lo spettacolo delle mongolfiere multicolori che ci passavano vicino. La cena è un po' ripetitiva, […] posto che l'albergo non è impostato per soggiorni più lunghi, ma la qualità del cibo era ottima. La cucina non era aperta all'ora di pranzo. Il personale della reception era molto cortese e disponibile. Read moreGenuine Expedia guest review
"가족여행에 좋은 동굴호텔"
7월4일부터 6일까지 2박을 Triple room에 숙박. 넓은 동굴룸에 욕조가 있는 욕실이어서 사용하기 편리했습니다. 방 전망은 식당쪽이라 별게 없었으나, 식당에서 바라보는 전망은 좋았습니다. 조식과 저녁부페가 제공되어 카파도키아 음식들을 다양하게 맛볼 수 있어 좋았습니다. 일본 단체 관광객들이 많이 이용하는 호텔이라, 새벽에 조금 시끄러워 잠을 깨는 불편은 있었으나, 대체로 만족합니다. 202호인가 묵었는데, 가능하면 위층쪽을 잡는게 조용할 거 같습니다 - 단, 짐을 들고 층계를 오르는 수고는 감수해야 할 것입니다.Genuine Hotels.com guest review
"Mycket bra helhetsintryck"
Trevlig och tillmötesgående personal med bra språkkunskaper i receptionen. Snabb service. Mycket god mat. Fisken var ett frågetecken. Positivt att bli uppgraderar avseende hotellrum. Fantastiskt läge på hotellet.Genuine Hotels.com guest review
Bell'albergo, camera molto bella, location fantastica, personale buono, cucina più che accettabile e abbondante, MA... ...hanno la pessima abitudine di lasciare che i pullman che scaricano i turisti sostino per decine e decine di minuti (e a volte vengano anche lavati) davanti all'ingresso principale CON I MOTORI IN MOTO. La terrazza del ristorante […] è proprio sopra all'ingresso, e cenare alla puzza dei gas di scarico non è esattamente la più esaltante delle esperienze. La situazione non è migliorata nemmeno dopo essere sceso nella hall a protestare: non sapendo che pesci pigliare, la ragazza della reception ha semplicemente finto di non capire quello che stavo dicendo Read moreGenuine Expedia guest review
スペシャルクラスは洞窟部屋タイプの部屋でした。洞窟タイプの部屋は雰囲気も非常によく、とても清潔感あふれる部屋で、期待以上のホテルでした。ホテルのスタッフもフレンドリーで１泊の滞在ではもったいなく、もうしばらく滞在したかったです。宿泊客は日本人も多く安心できました。ギョレメのバスターミナルから徒歩でも５分で着ける便利さです。Genuine Hotels.com guest review
"A unique experience"
09/16/14 SuanneK Toronto
We loved this hotel. The setting is almost surreally beautiful. The suite -- sitting room and sleeping area -- was lovely. The place is also comfortable and well run. The staff couldn't have been more helpful, even if some of our interests (birding, for instance) were clearly unfamiliar to them. The restaurant offered uninspired but well-prepared meals for exceptionally reasonable prices. For us, the constant stream of tour bus groups, largely Japanese, was actually a plus -- they made our own independent travel all the more appealing. If you go, do book a balloon trip. They're pricy and pick-up time is 4:30 a.m., but it's worth it. One warning: there is no elevator. We got lots of exercise just getting to our room.
"Wonderful views, great location, good service, spacious room, good AC"
09/11/14 travelplanner1000 Midwest
Stayed 3 nights in September 2014. PROS: - Excellent communication from the moment we made a reservation from the hotel's booking web page. We had several questions and requests. Each time, the manager or front desk person replied to us promptly and satisfactory. - Upon check-in, they upgraded us to a larger room which had a huge bathroom (good water pressure and temperature), a spacious bedroom with 2 beds (as we requested), an effective split AC unit (very nice to have, as it was in the 90sF with no wind, and most windows here do not have screens), plus a nice sized balcony which had wonderful views of the fairy chimney landscape. This hotel was honest and did charge us extra for the upgrade, unlike others reported in Tripadvisor Cappadocia forum. - The hotel staff were very helpful whenever we had questions about tours, things to do, restaurants, any local topics. They were also helpful when we had trouble communicating with the airport transfer drivers who were arranged by a tour company and did not speak English. - The hotel is located near the edge of Goreme tourist center but within easy walking distance to shops and restaurants. So it is very quiet. Best of all, the hotel is surrounded by wonderful views. Our room and the hotel restaurant even had a good view of Uchisar Castle. In the morning (between 6:00 - 7:30 am), we could see from our balcony some hot air balloons being launched, even though the best concentration of balloons is in the direction toward the town center. - The hotel offers sightseeing tours of their own vendor, but they are not pushy at all. We told them we already booked a tour with another company and they never bothered us. - This hotel has spa service and swimming pool (we did not use them), as well as a restaurant, souvenir shop (open only certain hours), and 24-hr snack/drink service in the lobby. There is a public use computer in the lobby area. To print an airline boarding pass, simply ask the front desk (the manager let us use their memory stick and print our boarding pass from his office printer). - Overall, we had a great stay and will use this hotel again on our next trip to Goreme. CONS: - The internet connection was poor in our room as well as in the hotel restaurant, perhaps due to the rooms made of stones and cave materials. We had good WiFi signals (3-5 bars) but it seems the connection from their WiFi to the internet had a trouble. This often suggests the equipment is old or inadequate to handle the traffic. Because the WiFi hubs are inexpensive these days, we hope the hotel install more new hubs. - This hotel gets many tour groups, just like many others in this region. Many of these groups are from the countries where people are not familiar with using the Western style "serving utensils" to get foods onto one's plate. Or sometimes, not enough serving utensils are provided and some guests misplace or take them with them. As a result, we often observed some of the group guests grabbing food by bare hands from the breakfast bar. On one occasion, we observed a restaurant staff putting his own hand into a bowl of walnut and sneaking them into his pocket, eating them when not busy. All of this is unsanitary and we lost appetite for certain food items. The hotel's restaurant staff should be better trained about good food safety and hygiene practice, reasons why, and assist the guests who are not using serving utensils.
"Great Cave Hotel, Great Location"
09/03/14 Mohini O New Delhi, India
We spent 3 nights 11-13 July, 2014 at this hotel, and arrived here after doing Istanbul. This hotel and its location were more than we expected. The cave rooms were an unusual experience, with an awesome view from the room balcony in the early morning. Even got to see the Hot air balloons for which one needs to get up by 6 am, but totally worth it. The hotel staff and service was friendly and prompt. The dinner buffet spread was better one day than the other but we quite enjoyed their break-fast , especially the local Dips, breads, halloumi cheese with fried eggs, tahina sauce in fresh honey...heavenly innovation!The market is 5 minutes downhill with a lot of good restaurants & souvenir shops which all makes an evening stroll very pleasant. We used to buy our wine & beer and enjoy them while walking around. there's an absolutely charming coffee place called 'KAFFEDOCIA' where we went both evenings for coffee & dessert.....great ambience & decor. Watched World Cup soccer finals at a great open air Sheesha place with bean bag seating. We found an agent at the bottom of our road to rent the Quad-Bike (ATV) tour to go watch the sun-set at Rose Valley. Absolutely recommend this hotel.
06/03/14 Mahomed Ashraf S
We stayed at the Goreme Kaya Hotel for 2 nights (15th & 16th May 2014) The welcome upon arrival by the reception staff was very warm The cave room in which we stayed was very extraordinary We enjoyed the hospitality of the staff especially Arzu in reception who went out of her way to be helpful We were given complimentary use of the facilities for a hammam bath The general manager was very friendly and gave me a lift to the mosque for Friday prayers We would definitely stay at this hotel again Mohamed Ashraf and Anisa Suliman Mokopane South Africa
11/27/13 steella c Aalst, Belgium
Cappadocia worlds seven wonders one. see rock hotel eighth wonder of the room how the architecture of the intelligence Exit was amazing .. view a separate nice though imagine alemind are .. also the dishes are terrific .. the cake buffet there only cover a by even human saturates .. I soon za...
06/03/13 Stella I Burgas, Bulgaria
Kapadokya is magical and when you find the proper place to stay in it becomes unforgettable. Kaya otel is an extremely professionally managed luxury hotel with a very well trained staff, glittering cleanliness and luck of intrusion. The cuisine is quite good, the attitude you get in the restaurant is as if you are in the 5 star Steigenberger hotel, Dusseldorf ( I compare it because that hotel is one of the best in Germany). I'm very pleasantly surprised how quick the check in and check out are done in Goreme hotels. We even received fresh fruits from the manager as a compliment. Very quiet and relaxing hotel to stay in, beautiful surroundings to look at while having a drink on the terrace. Would very much like to recommend it.
"A great place!"
05/06/13 shawng914 Washington DC
we had a nice time here. the first room they offered us was beautiful but didn't have the patio we were told it would. they showed us some other rooms with patios but they weren't as nice so we stayed with the first room and we were really happy with it. the staff was very helpful and friendly and the breakfast and dinner buffets were good. it would be nice if the pool was complimentary but it is not. the only complaint is that the spa staff is a bit pushy...they handed us price lists the minute we arrived before we even checked in. they should tone it down a bit because everything else about the place is relaxing and welcoming. i highly recommend it.
"Nice location and good staff"
10/26/12 LizMumbai Mumbai
We really liked this hotel. The location is excellent. You can see the cave formations and some fairy chimneys from the window of your room. In the morning, you can see so many hot air balloons as this is very close to the site where the balloons take off. The hotel itself is very nice, the rooms are excellent. Its an experience to stay in one of the cave rooms and one should not miss it. This hotel was 5 minute walking distance from the Goreme market, which is a very nice charming market place. We went down to the market in the evening and had a great time just strolling around, looking at the numerous souvenir shops. shopping, having a cup of coffee in an small cafe and generally speaking to some local shop owners. All of them were quite friendly. Souvenir shopping was also fun as people don't jump at you forcing you to buy stuff like they do in Grand bazaar or so many other such markets in Turkey. The market place was also nicely lit up in the evening and had a variety of restaurants, small cafes as well. The room was clean, all the amenities were fantastic, the staff was very friendly and helpful (This is the only place in Turkey where the staff smiled at us and were always ready to help). On our first night we were given a room, the ceiling of which was in wood instead of the cave formation. We requested to be shifted to another room and the lady at the reception arranged for it promptly. The room the gave us then was quite amazing. You should make sure that you request them for a room which is a complete cave rather than one with wood ceiling. The food here was quite good as well, with numerous vegetarian options. The chef was also very nice and told us which dishes were vegetarian when he saw us struggling to figure that out. All in all, lovely hotel and excellent location.
10/16/12 anand p india
We had a great stay at this hotel. The staff of this hotel were outstanding and could not do enough for us to make our visit wonderful. The rooms are unforgettable and the entire hotel is beautiful. The food is amazing. I highly recommend this lovely and unique boutique hotel.
06/22/12 Silvi A Mantua, Italy
My friends and I had a very good stay at this new cave hotel. The room is spacious and clean. All staffs are extremely friendly.
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