Fairways & Bluewater Newcoast - Boracay

the resort was great, the only thing that i can complain with is that they failed to inform us of any existing amenities in the resort/ they failed to promote the activities in the resort.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

WOW, I am glad I stayed here. I discovered this place to be, not a hotel, but a resort with several villas located along a golf course, all within walking distance or readily accessible shuttle to the main lobby. Each villa has an estimated 20 rms that include a 24 hour housekeeping staff and security officer dedicated to each villa. Every time you […] step out of your room, you are soon to be greeted by one of the staff with a genuine, "hello sir or ma'am." The security keep a logbook with them at all times and they record every person that comes and goes from the place. I quickly realized a strong sense of security knowing that this place is very well controlled and anybody that does not belong there is quickly noticed. The location of this place is a 5 minute shuttle ride away from White Beach/D'Mall, where it is extremely crowded. For us, it was nice to come to White Beach during the day and leave in the evening and get away from the huge crowds to the peacefulness of our villa at the resort. As far as the room itself, we were pleased with how large the room was. We had 2 double beds, that were like king size beds. We enjoyed breakfast each day. There is a large volume of people show up for breakfast, but we were able to able to get a seat and plenty of food each day. In closing I must say that I will gladly return to this resort on my next visit to Boracay. The value for the price, the friendliness of the staff, the peace/quiet from it's location all scored high with me. Read more

Genuine Hotels.com guest review

very good!

Genuine Hotels.com guest review

total good!very nice!

Genuine Hotels.com guest review

it's very nice!next time,I choose this hotel.

Genuine Hotels.com guest review

good!

Genuine Hotels.com guest review

The resort was new and beautiful. In fact, it wasn't completely finished, and so we had construction going on all day across from our room. We requested a room that was closer to the main lobby, however when we arrived we were conveniently upgraded to a room by the road, far from the lobby, pool, etc. We had to take a shuttle every time we wanted to […] go back to our room, and this wasn't convenient. The buffet was made for Asian tastes- spaghetti, rice and salad for breakfast... Also, we booked a jet ski tour through the hotel. The staff said it was suitable for 2 people and we paid. The arranged for a guide to meet us at the beach. When we got to the beach we were not met by anyone, and we had to wait for over an hour, and were only able to get answers after speaking with the local police on patrol. Finally after another group took us out, we were told that only 1 person would be able to ride the jet ski. I let my friend ride the jetski, as I'd ridden one many times before, but it was a big disappointment for us. When hotel staff were told about this they said they would contact their manager, but nothing was done to compensate for this bad experience. Read more

Genuine Hotels.com guest review

Place was great!!!!

Genuine Hotels.com guest review

I booked this trip because it was a resort in Boracay,home of the best beach in the world. I was disappointed. The rooms are just basic, nothing special. No luxuries. The bed was hard and I woke every morning with a sore back. They do have a pool and private beach, but they have no activities you can do at the resort except golf. Many of the buildings […] are run down. They are updating, but it might be a couple years before everything is refurbished. One word that sums up the resort....CHEAP! Cheap furniture, dining ware, towels, sheets, curtains, etc. Everything at the hotel is just basic. I realize this is a 3rd world country and if your used to living in poor conditions all of the time then this would all seem pretty nice, but not by American standards. We wanted to have a late night snack and some drinks one night. We got to the bar at about a 9:50 PM only to find out they closed at 10PM. I'm on vacation at a resort and the bar is closed at 10 PM? Really? Away from the hotel every step you take you are harassed by someone wanting to braid your hair, sell you some trinkets, get you to come to their restaurant, or get you to rent a Jet Ski, ATV or take a boat ride. It is impossible to just have a nice quiet walk on the beach. I would not recommend the hotel or even going to the island of Boracay to any of my friends. It's not worth a 24 hour flight just to see the beautiful beach. Go to the Caribbean or Mexico. They’re closer, cheaper and nicer. Read more

Genuine Hotels.com guest review

It was a pleasant experience for us, from accommodation, hotel staff and food. No issue just keep up the good work and contonue giving good service to your customer and rest assured people will always want to come back to your hotel!!

Genuine Expedia guest review

The check-in was quick and efficient. We were allocated a basement room that opened onto a lawn area. However the room was a little dark and when we first arrived it smelt like it had not been used for a while and was not very pleasant. Storage in the room, especially hanging was limited. The room safe didn't lock, but was fixed quickly. Overall the […] room was OK. The whole resort is very big and a site map would be useful. On the plus side every member of the staff was friendly and courteous, the overall setting, the beach, pool etc were beautiful. The on site shuttle service worked very well. The resort is perhaps 2 or 3km away from the main Boracay beach area, but hourly hotel shuttles to the centre of the 'action' didn't restrict us at all and taking a tricycle ride back after the last shuttle at 10pm was fun and there were on-site shuttles when we arrived back at 1 or 2am!!! Read more

Genuine Expedia guest review

Don't let the lobby area fool you, the rooms are much more modern. The hotel grounds are very spread out but there's an available shuttle always to help you get around if you aren't as mobile. Walking is great too. This hotel is very north of the main white sand beach so you have to shuttle to the middle part of the beach the but the hotel makes it […] very easy and frequent. I was a bit bummed not to be right in the action (those hotels weren't available) but members of my family enjoyed not being in the middle of the hustle and bustle. You can also take a tricycle to a northern part of the white sand beach for dirt cheap and walk along the beach. The kids and grandparents very much enjoyed the two lovely pools as they have an amazing view of the ocean. It's the eastern side of the island so it's a bit windy but gorgeous nevertheless. The staff are plentiful and very pleasnat and accomodating but can be overwhelming if you aren't use to it. They quickly learned my daughter and nieces names which was a very nice touch. The restaurant food wasn't anything to write home about and they couldn't seem to time the food to come out simultaneously. But the breakfast buffet was more than sufficient for everyone's tastes and complimentary for two people per room. The bar doesn't know how to make a good cocktail but I found that to be true throughout the Philippines island. I learned unlike us lushes founds in America a lot of counties don't put a lot of emphasis on alcohol. Read more

Genuine Expedia guest review

If you don't like crowds and are looking for a quiet beach to relax, this place is good. The biggest problem with the hotel is the food, it is terrible and you are forced to go into town to eat lunch and dinner. A small annoyance is that the hotel does not provide any new toiletries beyond the first set of shampoo, soap... and you are forced to go into […] town to buy bottled water, shampoo, soap and others as you run out at the most inconvenient times. No free internet. Seems like the hotel owners or management have forgotten than good service extends beyond the initial booking of the room. The hotel has two pools and most people are not told about or don't find the larger pool hidden down by the beach. You get half price on golf if you are staying at the hotel but you have to ask for the discount as they do not tell you up front. Read more

Genuine Expedia guest review

When we first arrived at the hotel we had a little problem with checking in but the issue was quickly taken care of by the desk manager at the check in counter. The staff was very friendly and willing to help you with any issue or question you may have. WARNING, the tricycle drivers make up there own rates. On one occasion my wife and I took a tricycle […] from the hotel to the mall in town. It cost 70P and when we started to take a tricycle back to the hotel the man wanted a 100P. When we asked why the change in price within 2 hours, he agreed to the 70P. It seems if you are an American and in the Philippines the price always doubles with taxi and tricycle drivers, unless you know the rates and challenge the unfair targeting of foreigners. The beach at the hotel had a little rubbish but was overall clean. Overall, good hotel and not over priced. A nice place for a couple or a family retreat. Read more

Genuine Hotels.com guest review

Hotel is the biggest hotel resort on the island and after the first enterance into the room, you will see that the hotel is not new and condition of the room could be better for that price and for that rate of the hotel. Our beach was almost all the time full of garbage and every day we drive for 10 minutes with shuttle to the white beach, which is […] the most beuatiful beach on the island with everything you need (good bars, restaurants, hotels...). Read more

Genuine Expedia guest review

Resort is huge with free shuttle service which is prompt and courteous. This place is amazing, great value for the money. Private beaches and a few very nice pools to swim and relax in. I would highly recommend staying at this place to my friends and family.

Genuine Expedia guest review

Boracay,{ though is definetly over rated.} Beaches are worn out,crowded,smelly. Any place else is better. Palawan is a nice place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

my friends and I had a great time staying in fairways and bluewater hotel in boracay. The staff were very friendly and accomodating to our needs. breakfast buffet was good although food at the restaurant a little bit expensive and we waited for a long time for our order. the pool , private beach ,shuttle and the view is a plus. will definitely stay […] in fairways again in the future. Read more

Genuine Expedia guest review

This was an amazing hotel. From clean and comfortable rooms to the friendliest staff I have ever had at a resort! The guest service desk helped us set up everything we wanted to do. They had great food and drinks as well.

Genuine Expedia guest review

was a lovely place to stay.the room rate is just right for the size of the cottage which is like a complete house, with its own kitchen, dining room.

Genuine Expedia guest review

I had a great stay at this resort. The staff are courteous and quite attentive to our needs. I was particularly impressed with the front desk receptionist Kim., he is courteous and earnest. Our flight that morning was quite early, he asked if we'd want to have packed breakfast as we'll miss the buffet. We had the superior room and it was huge. It was […] much larger than the average hotel. The amenities (rented a snorkel) are reasonably priced. The food at the restaurant is quite good and reasonably priced. the private beach is in a cove, the water is crystal clear and calm. Ideal for children and those preferring privacy. White Beach is crowded and the waters may have large swells. We arranged for transportation on our way back to Caticlan which included a chartered boat ride all to ourselves for a reasonable price. I'm quite impressed. I will think about going back to the same place when I'm in Boracay. The only downside is the distance ( about 5-10minute) from White Beach, that you will need a ride. But free shuttle is available every hour. Read more

Genuine Hotels.com guest review

We were pleasantly surprised! The rooms were big and the views were awesome. The beach we basically had to ourselves and the pools were clean and beautiful. The staff was superb, somebody's always around to cater to your needs. Shuttle was never an issue but because of the scenic views we usually opt to walk to the clubhouse for breakfast and the breakfast […] buffet was delicious. We also had dinner when we arrived and that too was great! We lucked out on this property since the white beach side has turbulent big waves during the months of june to august, on this side of the island the sea was calm and quiet. The beach did not have the annoying vendors that white beach has, so relaxing was never an issue....To sum it up,if you want to relax this is the place for you! If you come to Bora for some booze and partying stay at white beach..... Read more

Genuine Expedia guest review

overall the experience was pleasant...i rented 2 rooms...and the service was very good...however i had booked 2 rooms...one for 2 adults..the other for 2 adults and 2 teenagers...when checking in i was told i would....even though i had finalized paperwork and confirmation that for the 2 kids we would have to pay 700 pesos per day for them in addition […] to what we paid when we booked..i argued the point saying we had an agreement...that should be honored..after waiting 20 minutes...the gentleman ( young boy) came back and said they could wave the room rate but for the kids to eat breakfast...since it was supposed to be complimentary...their breakfast would cost 700 pesos each for each day...i laughed and said that's fine they wont eat breakfast here...waited another 10 minutes until the gentleman returned and informed me that was fine...but that the room would be inventoried and if anything was ordered regardless of the cost or they were seen eating breakfast we would be charged 700 pesos per day...regardless. Not a very warm welcome...complete jerks...we are fighting the current credit card charges because we took the kids 1 day down to breakfast but were charged 2100 pesos...700 for all 3 days...NOT HAPPY at all....:( Read more

Genuine Hotels.com guest review

Our hotel room was clean and spacious. Staff were nice and respectful. However, the food at the restaurant especially the breakfast buffet wasn't that great as compared compared to other 4 star hotels. We liked the private cove and beach area.

Genuine Hotels.com guest review

This Hotel use to be great when it was under the management of the Filipino owners. Now that they sold their majority shares off to the China owners it is really bad. When you get there they use to bring out complementary drinks. Not anymore.. You even have to pay for coffee at breakfast. The security guards stop you every time you try to leave your […] room to check if you are stealing. The front gate guards have a deal with the tricycle drivers to charge you 100Php instead of the actual cost of 25Php to ride. The beach is so unkempt that you can't even walk there at risk of stepping on trash that has washed up on shore. I spoke with several members that are disgusted with the new management. Avoid at all costs. The new management is about the bottom buck and not customer satisfaction. Read more

Genuine Expedia guest review

Very good hotel. the stuff were amazing and very-super friendly. the hotel has a shuttle service from hotel to the beach (and return) which is extremely comfortable. plus the hotel owns to private beaches which are quite amazing. mostly recommended.

Genuine Expedia guest review

We choose this hotel because of it's beaches. It is very cool to have your own beach without annoying vendors with Hong Kong edition Panerai and chinese RayBan. But we didnt used it at all, because of the weather. Winds were strong and cold, sea was rude and scarry :) so we had to take a trike and went to the White Beach, where the weather was great, […] no winds, no rains, nothing. Territory is awesome, greens are everywhere, very beautiful, and very calm at evening. To feel it, just go to the D-Mall after 9pm and hear the night voice of Boracay. This hotel is really island on island. Suggestions. Ask reception about beaches and Atlantis pool before buying. If they are open then go for it, if they are closed then you'll have to go to the White Beach. Always put the "Please makeup my room" sign on the door while leaving. Without it housekeeping wouldn't do it. Our room haven't been cleaned for two days and then i found the solution. I was upset with this. Do not be scared of big spiders and lizards on your balcony. You are scaring them much more :) Read more

Genuine Expedia guest review

If you want some peace and quiet yet the convenience of being 10 minutes from the main shopping mall and all the action, this is a great location. They have their own private cove with white sand beach (there were never more than 10 people on the beach during supposedly the busiest time of the year), a large pool and a golf course. Food was quite good. […] We had two dinners, two breakfasts, and a lunch at the resort . Downside is that at night, it is quiet. Read more

Genuine Hotels.com guest review

The carpet was old and dirty. The condition of the room in general is that it requires maintenance. However, the private beach and the surrounding of the resort is stunning.

Genuine Hotels.com guest review

Fantastic service as expected but the hotel was located in a pretty secluded location. Facilities were top notched not to mention that the hotel has two private beaches. Though the best beach is still White beach. Excellent and spacious rooms and transport services provided by the hotel

Genuine Hotels.com guest review

This hotel is huge, but with no amenities. It is marketed as a new interntional class resort but in fact the staff are untrained, and the Newcoast area is advertised but not built yet. The only plus I can say is that the beach is stunning. So only worth it for that. The hotel organized a transfer to Kalibo for us, promising same service as we had received […] n our arrival. We were lied to and had to ride 2 hours in an unaircnditioned bus which was really unpleasant. Also there are no outside line phones and no internet in rooms which is unacceptable. You have to get a bus shuttle everywhere as it is so cut off, but they only run until 10pm, whereas other hotels on the island are 24hr. If you pay for their transfers they are extortionate and they will not warn you. Also there is no information in rooms - you feel totally lost when you arrive as the complex is so big. Really disappointing. Read more

Genuine Hotels.com guest review

stayed in a standard room, was really nice

Genuine Hotels.com guest review

Had a pleasant recent stay at this hotel. Staff friendly. The hotel is set around a golf course and therefore is very spreadout with transport around the hotel found to be good. Location is very nice just a short tricycle ride or 15min walk on the North side of station 1. Internet was reliable in the lobby area. Normally i wouldnt get an inroom massage […] but the massage lady that services the hotel is VERY GOOD & experienced and at a price less what some massage places downtown would charge. The only thing the hotel could work on is its Guest services customer service which i went to to find out what activities i could do. Pulling out an activities price list that didnt cover everything doesnt cut it and when i first mentioned diving they just tried calling the diving place & booking me in. a bit of information or selling it to me next time would be good (didnt even mention 50%discount on golf for resort guests which i found out on last day). Otherwise stay was good and would definitely recommend this place! Read more

Genuine Hotels.com guest review

the quality of service we had was the best

Genuine Hotels.com guest review

Very nice hotel and setting,couple of things werent so good though,had no hot water in room for shower,internet didnt work,and breakfast was like a cattle market not enough room for so many people,the pool was stunning and so were the views also the service into town was very good.I would stay in this hotel again.

Genuine Hotels.com guest review

We stayed 6 nights, and played golf 5 days. The service was excellent. The shuttle service was outstanding; the drivers went out of their ways to accommodate everyone. The food was very good and priced reasonably. The golf course was chalanging with so many sand traps, we enjoyed playing it. It is a beautiful golf course. It is expensive to play at […] this golf course. Read more

Genuine Hotels.com guest review

Hotel was allround exellent. One thing we found straigh, we had to BUY yes buy one set of full sheets including the pillow cases ( two doubles ) because of two coin size stains on one sheet which we later wash off with hand cleaner, hotel forman informed us that this was the house rules. I would have thought this was included in your room fee, very […] odd? PS. We gave the sheets to the house maid. Read more

Genuine Expedia guest review

Fabulous, wonderful smiling staff - their best asset. General hotel upkeep a little shabby - though when we said our room was not in the best condition we were rehoused in a super new suite. Private beach could do with a cleanup - as could the pool area. Nothing was too much trouble for the staff, who remained cheerful throughout.

Genuine Expedia guest review

We had a great holiday the hotel was lovely, however at the time of our stay they were in the process of building a new reception area and two new restaurants. Any future clients will have an even better experience than us because the new building look magnificent. I would advise anyone wanting to stay at Fairways to book transport from the airport […] through them as this was a much better option and worked out cheaper. The hotel is situated out of the main resort area but free transport there and back are provided every 30 mins throughout the day which was great. We felt like nothing was too much trouble the staff were very polite and efficient catering for our every need. Apart from the fact that the reception area and dining rooms were being replaced and therefor were a bit run down the hotel was extremely clean and well cared for. We would recommend this hotel it was ideal. Staying on Boracay was a unique experience for us from arriving by boat to the transport to the hotel by motorbike and sidecar it was a great holiday would love to go back. Read more

Genuine Hotels.com guest review

Very helpful and friendly staff including the trainees. The room were very good and the golf course exceptional and quite difficult. A bit far from the action if that is what you are after but shuttles every hour help to minimise that issue. Usually about 10 minutes to D Mall. The guests seem to be overwhelmingly Korean families or couples.

Genuine Hotels.com guest review

This was a birthday and pre-birthday trip for me and my sister. We were given a huge room in Villa Maria. The place is lovely and relaxing, though for some parts, there is construction, however, it's kept to minimal intrusion. The shuttle service was very efficient to take us from villa to lobby and same applies to shuttle from resort to D'Mall. The […] staff were all accommodating, smiling and assisting us whenever we need assistance. The resort is upgrading as seen on the main entrance, there is a huge construction they say as the Grand Lobby and new rooms as well on that building. The food is good, especially for Filipino taste like ours. We liked the service by the servers as well, all very hospitable. The beaches, as they have 2 of them, are good and well kept, however, due to heavy winds, are also hard to maintain. We understand that, as we also experienced strong winds and breezes. The rooms, spacious, luxurious and designed ergonomically. We also liked that they have good bathrooms and the amenities are complete. Housekeeping asks cleaning up most times and they are very friendly and honest. Activities are available in the property: 2 swimming pools, the beach, there is a Zorb and zipline and we saw some guests using the segway too. It was really a fun place to be as well. Given another chance, we would definitely come back and bring more family and friends over. We enjoyed the resort so much that we wish we could stay longer next time around. Read more

Genuine Expedia guest review

Very nice place to stay. Staff was very friendly. Clean rooms. Good transportation to main beach in station 1. Will recommend to others.

Genuine Hotels.com guest review

The staff at the lobby/reception took a while to understand our queries in English. The activities reception staff gladly offered to call back regarding our question on bike rental rates but we did not receive the information while dutifully waiting in our room for the call to come. Security guards were friendly and helpful, greeting us every time we […] left our room and offered tips on how to get to places and where to visit. Shuttle service was not timely as stated in the schedule but drivers offered to drop us off at the lobby or right to our block as requested. Hotel cleanliness was lacking as I watched a hotel staff spray sanitizer or pesticide on the lobby cushions to chase off flies. Room was kept clean but perhaps due to lack of ventilation, the room and toilet had some smell when we first checked in. Drainage of shower was not good and water often collected during shower. Room was comfortable and quiet for restful sleep. One bad point was that we were only provided 2 complimentary bottles of water on our first day and not the 2nd day for our 2 nights of stay there. Would be good if there was shuttle for other popular destinations as well, or clearer signs to lead visitors to other recommended places to visit such as Mt Luho, Puka Beach, Bulabog beach etc. Lobby and reception area were overly crowded, rowdy, and breakfast area lacked seats to accommodate all guests. Would be better if hotel provided free wifi, at least at the lobby area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This development has a great location, with its own beach and golf course. The restaurant and onsite service could be better - there are much better options in the nearby town.

Genuine Hotels.com guest review

The hotel is located in a peaceful environment adjacent to a nice 18 hole golf course. Good stay for golfers. The hotel is fairly well kept and the staff is nice. The meal service in the hotels only outlet is mediocre, but ok. If you want a nice restaurant, you have to look for it at D-mall and White Beach - the hotel offers shuttle service there every […] hour. Or take a tricycle (100 pesos). On my visit the hotel was quite full. During breakfast it was very crowded, and hard to find a table. If I came late, the best food was gone. The staff is friendly. At check out I got a slight feeling of an extra hand in my pocket. Check your bill carefully, beware of additional fees, and do not accept everything they claim. Overall a quite nice experience. Would I go there again? Maybe to play golf. Read more

Genuine Hotels.com guest review