Room is not big enoughGenuine Hotels.com guest review
Everything about my stay at the Puli was perfect. From the greeting at the front door and every other member of staff, impromptu upgrade to a junior suite, the beautiful room with most comfy bed and to-die-for bath tub, to the room service, complimentary mini bar, downstairs long bar and super relaxing spa. I didn't find a single flaw and enjoyed every […] little attention to detail. One of the best hotels I have ever stayed in, and a perfect retreat in the middle of high-intensity Shanghai! Read moreGenuine Hotels.com guest review
"Solitude in Shanghai"
The Puli is a magical hotel and spa -- anyone would enjoy their time in this fine hotel.Genuine Hotels.com guest review
Lovely place, beautiful hotel and spa. Good food and friendly staff.Genuine Hotels.com guest review
"Luxury and calm"
The pool was gorgeous and providd a ell come retreat after an exhausting day in the city. Sunday brunch was fantastic.Genuine Hotels.com guest review
"East greets West"
A delightful experience. Beautifully conceived. Gracious staff. A true oasis. Great restaurants across the street. This hotel has it all.Genuine Expedia guest review
"One of the nicest hotels I have ever stayed in."
I will stay in this hotel every time I go to Shanghai from now on. The ambiance is beautiful, the service is great and the neighborhood is perfect for me. I recommend this hotel to anyone and everyone.Genuine Hotels.com guest review
Beautiful hotel and with warm hospitality of smiling staff. I'd recommend this hotel to anyone who's visiting the city.Genuine Expedia guest review
"Overall very cool refuge"
This place is an oasis in the middle of a crazy, noisy city.Genuine Hotels.com guest review
"Getting to expensive"
The hotel is fabulous, but $75 for breakfast for two people every morning is outrageous .Genuine Hotels.com guest review
"Excellence in Shanghai"
With my gruling China schedule - the 6 night spent at The Puli was a perfect balance.Genuine Hotels.com guest review
I had a wonderful holiday at Pulu. Quiet, modern elegant! , Spa services expensive; facial was not great but full body massage was excellent. mani-pedi not available, Infinity pool clean with a fantastic view ! Concierge service for checking flights was not reliable. Food and wine was great and expensive. Yes I would go back!Genuine Expedia guest review
"speechless. It has to be the best hotel."
I have been to many hotels all over Asia. This hotel has to be the best one so far. It is clean, the staff is polite and professional. Even the house keeping team made me feel that I am someone. Love this hotel and I will continue using this hotel when I will come back to Shanghai next time.Genuine Expedia guest review
Excellent. Best experience I ever had in a hotel.Genuine Hotels.com guest review
"Very nice, but ......"
As a seasoned traveler I really liked the hotel but feel that the food and beverages were way too expensive.Genuine Hotels.com guest review
"Great Shanghai Hotel with Beautiful Pool"
Really amazing hotel and staff. Definitely recommend staying here.Genuine Expedia guest review
"Most favorite hotel in Shanghai"
Very luxurious and not in a tacky, gaudy, Chinese way. Nice natural elements. Great buffet selection. Relaxing pool. Free mini bar (albeit reduced from normal mini bars)!Genuine Hotels.com guest review
"Tibetian roseroot smells just like ginger"
This hotel is so close to perfect, I will only mention the room for improvement: the mini-bar refrigerators do not alarm when left open, and pedestrian access is somewhat poor from the street. Everything else is fine to excellent.Genuine Hotels.com guest review
"As Good as it gets"
I had read great reviews about the Puli but this hotel exceeded my expectations. From the decor to the personnel to the ambiance all was way above the average hotel stay.Genuine Expedia guest review
"Outstanding in Every Detail"
We selected this hotel as a two nights stay at the end of a long tour of China. We wish we had more time and had booked a longer stay. During our trip we stayed at a selection of hotels all in the Premium Luxury category, however, Puli was not only on par but in many ways surpassed those other hotels. We loved everything about the hotel: design, decor, […] the bar, the restaurant, your sublime spa and pool facilities, the service, location, free wifi. Thank you for an excellent stay. We will be back. Oh, did I mentioned the spa/pool facilities - heavenly. Read moreGenuine Hotels.com guest review
This hotel is simply amazing. Every last detail was clearly well thought out. The service - impeccable. The food - perfect. Checked in and was upgraded on the spot. The toiletries in the room are simply 5 star. Will definitely stay here again if I am ever in Shanghai.Genuine Hotels.com guest review
"BOOK ANOTHER HOTEL"
After moving around all of Asia for three weeks, this my last stop was a MAJOR disappointment. The food in the one little restaurant was below standard, and priced so high it was amazing. The hotel prides itself on the "spa" the seven, literally, cardio machines were it. There are better gyms in a Holiday Inn or Quinta in the USA..Room service was shocking. […] I had slept after a long flight, had a shower and assumed that for the turn down service they would supply clean towels, and have the bed re made. No such luck. I looked very hard to find a star rating. Could not. I would not give this property more than a three star. Awful Be warned, the hotel is old and tired and in urgent need of new management. Read moreGenuine Hotels.com guest review
"Outstanding as always"
This was my second stay and my expectations were fully met. The staff were extremely helpful and courteous. The small touches like free wifi, free mini bar and awesome fitness facilities made the entire stay memorable. I would not hesitate recommending this hotel to the traveller looking for something special at a reasonable price.Genuine Hotels.com guest review
Rooms were amazing. Service impeccable. Bar and restaurant over-priced.Genuine Hotels.com guest review
We spent 6 nights in this hotel. The service is immaculate, friendly and fast ( with sole exception of receiving food at the bar!). The rooms are spacious, beds comfortable. The hotel has a beautiful, large pool with a full spa.The garden bar is lovely, looking out on a large pond. I highly recommend this hotel.Genuine Hotels.com guest review
I spent two nights with my wife. Absolutely flawless! The suite was splendid, great layout spacious with a glorious bathroom and outstanding night views. The bedding superb and the service impeccableGenuine Hotels.com guest review
"very good hotel"
very good hotel, would stay again. Confortable room, good 4.5 stars hotelGenuine Hotels.com guest review
"A Refreshing Change"
The hotel and spa were outstanding value for money, given the fact that its amenities and general conditions were well above the benchmark for business hotels. It was well worth its ranking as a Leading Hotel of the World. Staff were helpful, friendly and warm. The cleanliness of the room and hotel common area, together with the efficiency of housekeeping […] services were impressive. Truly a positive experience and I would not hesitate returning. Read moreGenuine Hotels.com guest review
We got an exceptional price for a truly 5-star experience. This place was a perfect match for us. Very high style, very cultured. We loved the wonderful layout of the room; every day we returned to a perfect experience; the cleaning crew even folded cloths for us. Wonderful, warm and responsive hotel staff of highly-trained, genuinely cheerful young […] people. Just all kinds of small touches... the honor bar was all free, the spa was no extra cost and absolutely high end. Room service was instantaneous and very reasonable. Restaurant a sanctuary. The music as you enter is designed to make you feel both masterful and relaxed (how do you do that?). Our first visit to mainland China and we were very reliant upon the hotel to support us with transportation and daily life-- they did a masterful job of advising us and teaching us about Shanghai. The whole concept of an urban retreat/spa is beautifully and uniquely captured in the Puli. My only reservation is writing this review... we'd like to keep the place a secret for ourselves... but it deserves every success. Read moreGenuine Hotels.com guest review
Overall a fantastic hotel. We had a very relaxing stay!Genuine Hotels.com guest review
"a true oasis in the middle of bustling shanghai"
I can not say enough good things about this hotel. The staff goes out of their way to meet your every need/request. The rooms like the lobby are beautifully decorated, spacious with bathtubs that look out into the city. The spa and pool are luxurious providing everything (slippers, towels, shampoo, hairdryers) at no extra price. The gym is well-equipped […] and open 24 hrs/day. I was there on vacation but would highly recommend this hotel for business travelers. What a great place to unwind after work! The only negative is that the bar and restaurant is very pricey. I paid $20 for a glass of pino grigio and a hamburger is about $25. It is located in a very upscale neighborhood, so guess that is to be expected. The metro/subway is right outside the hotel which makes it very convenient for touring. Read moreGenuine Hotels.com guest review
"Best ever memory in my life"
I spend three days staying in Puli for valentine's day. I think the overall service is very good, I really enjoy the hotel room with nice view of city. Since, the hotel provides free drinks in the room, I don't need to worry about drinking's in the room. At the each corner you could find a bottle of water, and in mini bar you could find lots of other […] soft drinks or beers. I would never forget such good hotel room experiences. The only concern is about staffs, they always speak shanghai local dialect..... Read moreGenuine Hotels.com guest review
Wonderful stay at the Puli. Great location. A bit of tranquility in a hectic city.Genuine Expedia guest review
Everything is good except the toilet. Suggest to take a look the Xintiandi Langham's one.Genuine Expedia guest review
"Fabulous and different"
I have stayed here 3 or 4 times now. This is a great hotel. Unique and very striking architecture and interior design -- modern zen. But the design doesn't get in the way of making this a comfortable place to be -- the lobby lounge (the Long Bar), the outside lounge, and the little library -- are all places that are comfortable to be in. Location is […] fabulous (if you need to be in JingAn). Service absolutely first rate. One restaurant on site which is good -- but there are numerous good restaurants within a couple of blocks of the hotel for more variety. Strongly recommend this property for a first class hotel that is different from (and better than) the typical glass and steel towers. Read moreGenuine Expedia guest review
"Amazing hotel in Shanghai - with small children"
Stayed at this hotel for 2 weeks with 2 small children in Shanghai. It was truly an oasis to come back to at the end of hectic and hot days around the city. The service was amazing - with many people (English spoken) to help with directions, cabs, recommendations. The pool and spa area are heaven. The pool is a long lap pool with a separate spa area. […] The room was large and every day they refreshed the fruit and mini bar which was all gratis / free. Excellent location next to a shopping mall, large grocery store and two food courts (try Reel next door for good inexpensive meals including the Mexican kiosk!). Also, metro line just at the bottom of the hotel as well. Only small complaint was breakfast is not included in our rate and quite expensive. We went to the Costa or Starbucks (downstairs in Reel) instead. Also a Family Mart small grocery just on the other side of the entrance in the building next store. Read moreGenuine Expedia guest review
The Puli is a very relaxing hotel after a very hectic work day.. As soon as you walk pass the front door you find your inner zen. The rooms are very spacious and the accomedations are very clean.Genuine Hotels.com guest review
"I will definitely be booking again"
What a wonderful hotel, and fantastic staff. The service was top notch and staff beyond comparison. The rooms were clean and welcoming.Genuine Hotels.com guest review
"The Best Hotel in Shanghai Period!"
This is the seconf time I stay at the Puli Hotel and I can't give it enough praise. It is by far one of the best five stars hotel I stayed at around the world. I highly recommend it and will definitely stay there again.Genuine Hotels.com guest review
Great, beautiful rooms, amazing spa, the pool is spectacularGenuine Expedia guest review
"Great Hotel for Business or Leisure"
This was my 3rd stay here & even after multiple visits I'm still impressed. This hotel has it all but what really sets it apart is the staff. The hotel management are highly visible & engage the customers. If you are looking for a hotel that is consistently excellent in every way, look no further.Genuine Hotels.com guest review
My friend and I stayed here for three nights to both celebrate my birthday and for his first trip to China. It was perfect for a relaxing long weekend -- I bet leisure travelers and couples would get more out of the place since it just begs to be hung out in but it definitely can accommodate business. The ambience was amazing, the spa/gym/pool were […] great, the food delicious (great breakfast), free minibar was a nice touch, lots of other amenities. Only drawbacks: they told me that rooms with double beds do not get garden facing rooms -- while the city view overlooks a construction site. I got their signature massage which was good but not great and my friend felt the same about his sports massage. The therapists were nice and earnest but technique could have been better. However, the overall experience of the spa was delightful. Read moreGenuine Expedia guest review
"Favorite hotel ever"
I loved everything about my stay here. Free minibar, bowl of apples, beautiful pool and jacuzzi, so modern and well designed, high quality customer service, good location right above a subway stop. I hope I have the opportunity to stay here again, I am in love with this hotel.Genuine Hotels.com guest review
"Very nice hotel"
The room was very clean and staffs were friendly and well trained. The spa treatment was excellent and not too pricy. Very nice hotel.Genuine Expedia guest review
Fantastic hotel, recommend the sunday brunch, lovely design.Genuine Hotels.com guest review
"Excellent location. Good reception."
Most enjoyable of all was the feeling of calm. We especially liked participating in the Long Bar service. We used the gym and swimming pool facilities which were superb. The proximity of the subway was an added bonus. We felt thoroughly relaxed.Genuine Expedia guest review
Amazing hotel with amazing service and design!! will definitely stay there again !Genuine Hotels.com guest review
Welcoming staff, a great location, well designed rooms the Puli Hotel has a good groove going on. Shanghai can be full on so it's nice to return to this oasis of comfort and style. Best gym and pool of any hotel I stayed in previously.Genuine Hotels.com guest review
"Great hotel, great location"
Hotel is really well located. Close to city centre, and on top of metro station. Pool is fab with steam room and sauna. Our room was really nice - big, clean and great facilities. We explored a lot on foot and when it got too hot we popped back for a swim.Genuine Expedia guest review
What else can be said but amazing, the space, comfort the luxury of the room were the best i have seen in Shanghai!!! Amazing really. The complimentary mini bar the nespresso machine, everything about this hotel was just PERFECT.Genuine Expedia guest review
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