All hotels in Phoenix, Arizona, United States of America
1 room, 2 adults
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2550 West Charlotte Drive, Phoenix, AZ, 85085, United States of America, ‏‎855-238-1591
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 208 reviews)

  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Room
    Great room
  • Breakfast
    Tasty breakfast
  • Comfort
    Rather comfortable
  • Vibe
    Awesome vibe
5.0 / 5Outstanding
"Great stay"
Staff made the visit very comfortable and the hotel was excellent. Great for a family and kids and the breakfast was great. Would definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"very pleasant stay"
The hotel was very nice and comfortable. My wife and I just wanted to get away for a quiet weekend, and we were not disappointed.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
In Phoenix for Thanksgiving and always try to stay here because the room is extra large - great for my 2 teenagers, my husband and myself. Great location for dining, shopping, and movies. Definitely recommend it.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Quick business trip. Comfortable and location was ideal.
Genuine Expedia guest review
Other trip Nov 25, 2014
constant travel
US
5.0 / 5Outstanding
"wonderful experience!"
Very nice hotel that was easy to find and conveniently located close to everything!
Genuine Expedia guest review
Other trip Nov 20, 2014
Kit
US
4.0 / 5Excellent
"Quality and Great staff"
Staff was helpful, attentive and friendly. Hotel location was real good. Climate control was on a motion sensor, which means it turns off when you fall asleep. That led to waking up extremely hot and having to reset it. Other that that it was a great stay.
Genuine Hotels.com guest review
2 night romance trip Nov 9, 2014
Gabriel
US
5.0 / 5Outstanding
"Great price, great location!"
A great experience as always, Hampton Inn is my favorite place to stay and this one certainly did not dissapoint. Candace was especially helpful as were all of the staff, wouldn't hesitate to stay again!
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
John
US
5.0 / 5Outstanding
"Great stay!"
Newly remodeled and very comfortable. Great pool and close to many dining options.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Enough"
only glitches were the back door didn't open even when using the key card, the ice machine only worked on the second floor, and some idiots decided that taking and keeping the luggage carts all night, was their right to be sensitive. place was spotless and breakfast, eaten with sense was not that dangerous.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Tery
US
4.0 / 5Excellent
"Nice place overall."
Generally nice hotel but a bit disappointed when compared to other Hampton Inns. Rooms seemed smaller than others we've stayed in. Room was clean and quiet with comfortable accommodation overall. Elevators were extremely slow. Front desk was very friendly and helpful and good variety of breakfast food.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
E L
US
5.0 / 5Outstanding
"Just Right"
We had an EXCELLANT stay. Staff was very accommodating. Room was the perfect fit for us. The breakfast was different each morning and just delicious! We came to town for special Olympics and this hotel was close enough for us to get to our destination quickly and easily. Shopping and an different assortment of restaurants around us was a real plus! We will definitely stay in this hotel again and spread the word of how nice it was.
Genuine Hotels.com guest review
2 night trip Oct 16, 2014
Mary Eva
US
5.0 / 5Outstanding
"Clean and friendly"
Very clean with great staff.
Genuine Hotels.com guest review
1 night trip Oct 14, 2014
Kevin
US
5.0 / 5Outstanding
"Nice hotel; even nicer staff."
Traveling with 3 kids isn't always easy. This hotel was welcoming, comfortable, and the walls seemed well insulated, so our kids' noise was at least muffled :-) Beds were super comfy. Alarm clock took a little while to figure out. (Look on the bottom of clock.) We didn't have time for swimming or the fitness center, but they looked up-to-date and clean. Walking into the halls from the street, the carpets were the cushiest and cleanest I've ever seen in a hotel. We were within walking distance of food, shopping, etc. We were in town for the Mormon (LDS) temple open house, and were pleased to find it was just a short drive away. One note, we found it was easier traffic for us to enter the hotel by driving through the Wal Mart parking lot or the back street, rather than dealing with traffic near the round-about. Oh, and the bathroom in our room was fairly large, modern and trendy. There was a fridge, but no blow dryer. Breakfast had LOTS of choices! Had family staying in two nearby hotels and ours was by FAR a more comfy stay!
Genuine Expedia guest review
Other trip Oct 16, 2014
m
US
5.0 / 5Outstanding
"Nice hotel"
Stayed at this hotel on a trip back from sedona. If you are going to arizona i'd advise staying at the hampton inn in sedona. This hotel was very nice, the room was clean, beds are comfortable. Close to the highway which is a pro because you are near alot of places to eat/shop/visit but a con because...you are near the highway! Not so much downtown, so if you're looking for night life you won't find much. The mexican/spanish breakfast lady (who makes the food) is VERY SUPER SWEET and if you see her you should say hi, because she is very friendly :) Overall good stay.
Genuine Expedia guest review
Other trip Oct 14, 2014
Adrianna
US
5.0 / 5Outstanding
"Nice Place"
Great staff
Genuine Hotels.com guest review
1 night family trip Oct 10, 2014
Kevin
US
5.0 / 5Outstanding
We checked in early, before noon. The Hampton Inn and Suites was able to accomodate us. Later, when we wanted a midnight snack, they had a small selection of food and an area to warm it. The staff were helpful and friendly. I will stay there when my travels take me back to Phoenix.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
K. Franklin
US
5.0 / 5Outstanding
"Met our needs very well"
My wife has a difficult time getting around and the hotel staff were very acomodating.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
Fred
US
5.0 / 5Outstanding
Very friendly staff. Breakfast was good with a variety of food. We were given a map of the nearby shopping mall, very helpful.
Genuine Hotels.com guest review
1 night trip with friends Aug 10, 2014
A Traveler
US
3.0 / 5Good
"Drink containers in fridge."
Room appeared clean with the exception of a large almost empty container of a mixer in the fridge. Staff was friendly and helpful. All in all the stay was nice..it is just that once you find something like that it makes you wonder about the cleanliness of the rest of the room.
Genuine Expedia guest review
Other trip Aug 13, 2014
Malia
US
5.0 / 5Outstanding
"Overall great hotel!!"
Hampton Inn is an awesome hotel! We enjoyed our one night stay and everything that the hotel offered. Breakfast was great!! Had a variety of food which is what we wanted in the first place and to top it off free breakfast buffet with your stay that's awesome! The kitchen staff so friendly and welcoming as is the rest of staff! Our room was bigger than we thought!!! 2 queen bed suite was so clean and comfortable. Pool was another A+ to go swim and relax! And lastly, we loved the convenience of the stores nearby!! Overall.....clean, nice, awesome staff. Thank You Hampton Inn..... your employees are awesome!!
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
Danny
US
5.0 / 5Outstanding
"Perfect"
Great room. Great breakfast. Love to stay here!
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2014
Mana
US
5.0 / 5Outstanding
"Fabulous"
Really nice hotel with great staff, excellent facilities, breakfast included and wonderful price. Would highly recommend.
Genuine Expedia guest review
Other trip Aug 3, 2014
claire
US
4.0 / 5Excellent
Forgot a clock nightlight. Not found.
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel in every aspect"
Excellent service and cleanliness and the breakfasts were awesome!
Genuine Hotels.com guest review
2 night trip Jun 15, 2014
Marilou J.
US
5.0 / 5Outstanding
"Study Break"
I love this hotel. I go here a few times a year just to get some intensive studying done. The staff is friendly and courteous, and always accommodating. The rooms are clean and comfortable. The breakfast is good and fresh. I would definitely recommend this hotel.
Genuine Hotels.com guest review
2 night trip Jun 20, 2014
William
US
5.0 / 5Outstanding
"great stop right off I17"
Great comfortable nights sleep.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
Stephen
US
5.0 / 5Outstanding
"Very Clean facilities and helpful staff"
Biggest complaint is the location of the hotel. Nearest to shopping mall and offices around. We stayed for 3 days in the room. Great breakfast and free water provided.
Genuine Expedia guest review
Other trip Jun 6, 2014
Raghu
US
5.0 / 5Outstanding
"Very clean and close to shopping"
My daughters and I took a girls road trip over the Memorial Weekend. The hotel staff was great and made us feel very welcomed. The room was clean and I especially enjoyed the little notes left by the housekeeping staff. I also appreciated the close proximity to shopping and eating. I would recommend this hotel and I would not hesitate to stay here again.
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
5.0 / 5Outstanding
We were treated well by all of the staff that we came in contact with.
Genuine Expedia guest review
Other trip May 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Weekend in Phoenix"
Nice stay again at Hampton (2 out of 3 weekends). Clean, comfortable and courteous staff. Great value for the buck. We'll continue to use this we'll run chain.
Genuine Hotels.com guest review
2 night business trip May 2, 2014
Monte
US
5.0 / 5Outstanding
"Great hotel"
Great hotel. Close to shopping.
Genuine Hotels.com guest review
2 night trip Apr 30, 2014
Karla
US
5.0 / 5Outstanding
Your staff was wonderful
Genuine Hotels.com guest review
1 night business trip Apr 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel."
Wonderful hotel our family stayed 5 days and it met all our needs. Grounds are beautiful and picturesque-pool is lovely only drawback close proximity to route 17 makes it loud when relaxing by the pool
Genuine Expedia guest review
Other trip Apr 22, 2014
beth
US
4.0 / 5Excellent
Everything was fine until we returned at the end of our second day and found the room had not been cleaned. A note was left by the maid. We showed it to the night manager and the room. The manager upgraded our room to a suite and we remained in our new room the next two nights. The management and hotel staff were very courteous and helpful. Will probably stay here again in the future.
Genuine Hotels.com guest review
3 night trip Jan 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel - centrally located."
We came for the Barrett Jackson Auction and enjoyed our stay at your hotel. The location of this hotel was excellent. The staff was very friendly and very accomodating.
Genuine Expedia guest review
Other trip Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for short stay"
Choose this hotel because it was close to where we were visiting friends. The breakfast was a plus.
Genuine Expedia guest review
Other trip Jan 3, 2014
Debby
US
5.0 / 5Outstanding
"Stay in Phoenix"
We were pleasantly surprised at what a nice hotel this was. The bed was extra comfortable and the breakfast was good. Will definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2013
Ann
US
5.0 / 5Outstanding
"Exactly what we needed clean ,close to relatives"
Nice clean rooms, all went well.
Genuine Expedia guest review
Other trip Jan 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
Very nice staff. Great hotel. Nice breakfast.
Genuine Hotels.com guest review
1 night trip Dec 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Hampton inn happy valley"
Excellent stay! Staff there were very friendly and nice. The rooms as always were nice and comfy. Will definitely come back:)
Genuine Hotels.com guest review
2 night trip Dec 24, 2013
kd
US
5.0 / 5Outstanding
"A REAL heated pool! Just wish we'd had internet."
The room was wonderful, had a nice bed, was well cared for, exactly what we wanted. Security was good, too. Loved the hot breakfast every day - they had lots of variety and the food was very good. Staff were very helpful and friendly. Our granddaughter loved the pool (it was the first place we've ever stayed that said it had a heated pool and ACTUALLY HAD a heated pool.) It was perfect. I'd go back just for that! The only downside at all was the spotty internet. We tried to get help, but it never got better. It was always there, just slow, slow, slow.
Genuine Hotels.com guest review
5 night family trip Dec 23, 2013
Susanne
US
5.0 / 5Outstanding
"Everything fine; cannot go wrong with this hotel"
Staff very friendly and accommodating. The positive reviews were accurate. Hampton apparently a franchise, which explains why this one had such high reviews relative to other Hamptons in Phoenix area. Close to a major shopping center (but not too close). Good quiet location. Would come back to same hotel without hesitation.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2013
David
US
4.0 / 5Excellent
"Close to family"
Service and staff was outstanding . I had small issue that was rectified immediately and followed up with a hand written note of apology and a treat basket. Who does that anymore!!!!
Genuine Expedia guest review
Other trip Dec 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel...superb staff"
rate it an 11 on a 1-10 scale...everything outstanding especially the young man staffing reception (didn`t get his name) as well as the lady running the breakfast room)..Have stayed here before and will definitely stay again....EXCELLENT customer service with a caring smile every step of the way. Room super comfy, excellent breakfast with nice variety.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2013
Dave Stolls
US
5.0 / 5Outstanding
"Personal"
Excellent stay, staff very informative.
Genuine Hotels.com guest review
2 night family trip Dec 14, 2013
Bill
US
5.0 / 5Outstanding
The front rest staff, and especially Clayton, could not have been nicer. Carmen in the breakfast room as sweet and helpful and we can't wait to come back! Pam Damour
Genuine Hotels.com guest review
3 night trip Dec 5, 2013
Pam Damour
US
5.0 / 5Outstanding
"Close to Theater, shopping, and resturants"
My stay was excellent. I really enjoyed myself and the hot tub. The meals were great in the mornings. The staff were excellent to responding to my needs.
Genuine Hotels.com guest review
3 night business trip Dec 2, 2013
Darrell
US
4.0 / 5Excellent
"nice place"
Hotel is nice in every way. Location was difficult to navigate...it's on a one way street and is not clear how to access. Great for business or pleasure. Thick walls and floors are good cover for energetic kids.
Genuine Hotels.com guest review
2 night business trip Dec 6, 2013
amber
US
5.0 / 5Outstanding
"Excellent"
Great location, friendly staff, super clean, very satisfied with the 4 night stay in this hotel
Genuine Hotels.com guest review
4 night family trip Nov 26, 2013
Cap
US
5.0 / 5Outstanding
"Convenient to restaurants and stores"
Good location, price, safe area, easy to find.
Genuine Hotels.com guest review
4 night trip Nov 20, 2013
A Traveler
US
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