"The Place to Be in the North End"
The Fairmont is the place to be if you are staying in the North End of Boston. And if you are not staying in the North End of Boston, why not? And you want to go "Gold" when you stay here to take advantage of the breakfast, afternoon snack and late night desserts! This is our third stay at this location and we will go no where else. And now they have […] a great new "Harbor Walk" that meanders throughout the Boston Harbor area and runs right by the hotel. Read moreGenuine Hotels.com guest review
"Convenient to many downtown restaurants."
The upside was that it was in the city and within walking distance to many restaurants, transportation, and sites. The downside is that it was downtown with lots of traffic, tolls, insufficient (and expensive) parking. I wish the hotel had more amenities like a small workout room and that they didn't charge for internet access. The rooms are not inexpensive, […] so adding on costs for every thing little thing is annoying. Read moreGenuine Expedia guest review
"Hidden gem in city"
Great room and location Quite hideaway in a big cityGenuine Expedia guest review
"Great view, great hotel."
We booked it the day of our visit, perfect location, very friendly staff, the best of everythingGenuine Expedia guest review
"Great location at North End of Boston"
The front office staff were friendly and helpful. The rooms were spacious and clean however housekeeping service was erratic. An amazing number of great restaurants are several blocks away. We would stay here again.Genuine Expedia guest review
"Great location in Boston!"
Wonderful views from the hotel room and dock area.Genuine Expedia guest review
"The Very Best Hotel Staff!!!"
Overall, my family of four with two small children had a very pleasant stay at the Fairmont Battery Wharf. The staff at this hotel was far and away the best staff I have ever encountered. I asked the valet for umbrellas so that we did not have to walk in the rain to dinner, he instead offered to drive us in a luxury BMW to dinner. When I asked for directions […] to the business center to print boarding passes, the front desk personnel instead offered to print out the passes for me. When I requested information about taking the water taxi to the airport, the front desk again exceeded my expectations, taking care of all of my transportation needs. Best of all, everyone treated my children like they were the most important people in the world. I would highly recommend this hotel to anyone as a result of the exceptional service my family and I received. The cleaning staff also did an exceptional job with an over-the-top turndown service. The only issues that I had with the stay is that the room was not completely clean and the carpet needed to be replaced. There were some crumbs and dust in the bed frame near the box spring. The carpet had several unsightly stains, was severely worn, and was coming up at a seam. The room had an exceptionally luxurious bathroom with a great shower and separate tub. If only the carpet was replaced, the room and stay would have been perfect. Read moreGenuine Expedia guest review
"Excellent hotel, near all good sight seeing"
Excellent Luxurious Hotel! Excellent friendly staff and service. Rooms and bathroom was beautiful. Near all major attractions, close to fabulous restaurants.Will be coming back to Fairmont again.Genuine Expedia guest review
"Perfect location on the Harbof in Boston"
I was delighted with the charming location of the Fairmont in a tranquil and very scenic spot on the north end of the Harbor area The room was beautifully done. The staff was accommodating , friendly and professional. Really enjoyed a stroll on the Hafnor Walk in morning!Genuine Expedia guest review
"Nice evening with the wife"
My wife and I stayed one night and the staff was very helpfulGenuine Expedia guest review
"Excellent hotel on the wharf."
We spent two nights at the Fairmont. The whole experience was great.Genuine Expedia guest review
"Quiet pleasant and generally great stay"
Great Staff, nice hotel. Recommended. Although, the hotel doesn't connect to the main concierge and bar which is a little annoying but all goodGenuine Expedia guest review
"good location, tiny rooms"
There are no other hotels on the water and adjacent to the North End. The location is delightful, but this newly built hotel's lobby, hallways, and rooms are small and cramped. The room had two windows that opened but even when 60 degrees outside it was still hot inside and we had to turn on the A/C. The bedspreads were tired and pilled and the leather […] headboard was nicked in several places. For a Fairmont you expect a bit more. Read moreGenuine Hotels.com guest review
"What a surprise !"
Got in late after making the reservation on Expedia. Had a good discount (505 --> 372) on a traditional king. Got to the front desk of the hotel and was told, "So sorry, we're booked up ! .................That's why we're upgrading you to the PRESIDENTIAL SUITE !!" Wow. What great luck! Because the room was booked on Expedia, the hotel was compelled […] to hand me the last room they had, worth $2,500 + per night, and at no further cost -- other than incidentals -- to me. I'm NOT kidding ! The Prez Suite has three rooms and about 50 sq m. of space. The main room has a lovely couch, two chairs and two ottomans, a secretarial desk, a 48" HD TV and stereo system, lovely decor, a guest half bath, a private patio directly above the water, all on the ground floor, and even a small telescope for looking out over Boston Harbor. Next to the main room is a sizeable conference room with 8 fine leather chairs, full bar, frig, etc. The separate bedroom has a very comfortable, plush, KS bed, hard-wood veneered furniture, another 48" HD TV/Stereo, walk-in closet/safe/iron/board. The bathroom is large and complete with French-perfurmed soaps, very nice walk-in shower and separate enclosed head. In-room service was great. The only thing missing is a microwave in the conference room -- no one's room service is hot -- and movable struts for angling the TV monitors. Very quiet room. Very pleasant staff. Couldn't have been better. Read moreGenuine Expedia guest review
"An exceptional hotel experience"
Hotel is beautifully positioned for Boston exploration being just about on the halfway point of the popular Freedom Trail walk and with the restaurant strip in Hanover St only a few minutes walk away. The water views are delightful, hotel's facilities are first class and the staff exceptionally friendly and helpful. I would return to Boston just to […] stay at the Fairmont. Read moreGenuine Expedia guest review
"Great access to best parts of Boston"
gGave us a Handicap accessible room which we didn't requireGenuine Expedia guest review
Beautiful hotel room, great location and pleasant staff. Overall very impressed during my stay. Only complaint would be cost of parkingGenuine Expedia guest review
We loved the Fairmont Battery Wharf. The room was clean and comfortable. The staff was extraordinary. Everyone we came into contact with was friendly and very helpful. We will stay there again.Genuine Hotels.com guest review
Great rooms, central location, very good service. The suites have great space to work, dining table and living room.Genuine Expedia guest review
"Good quality & handy for airport"
This was a good quality hotel. The food service was excellent and the spa next door was a good bonus. No complaints whatsoever.Genuine Hotels.com guest review
Great live Jazz in lobby !Genuine Hotels.com guest review
"Good, not great"
Due to a last-minute change in circumstance, we stayed at the Hotel Marlowe in Cambridge Friday night and then switched to the Fairmont for Saturday and Sunday. The Fairmont staff is lovely and very helpful. When we arrived our bathroom doors were offset and would not shut. The staff had them promptly fixed while we were out. However, we quickly decided […] we liked the bed (Fairmont's bed seemed too firm...but if that's your thing, you should like them), the shower, and the quirky decor at Hotel Marlowe better. Also, call your own taxi. I had the doorman call me a taxi to go shopping. The guy they summoned charged me $26 (to his credit, he was very friendly and charming). Funny how the ride back in the metro cab only cost me $13. Read moreGenuine Expedia guest review
"Quality all around!"
Always meets and exceeds my expectations for quality and extent of service and location. Location, location, location.Genuine Expedia guest review
"Perfect location in N. Boston for our agenda!"
We really enjoyed our 1 night stay at Fairmont Battery Wharf. Our plans were to tour North Boston and all we had to do was cross the street and walk for 1 block and everything was right there. The hotel was clean and the service was exemplary. Thank you for a wonderful experience.Genuine Hotels.com guest review
"Great place to stay at!!"
Service was awsome, room was clean. Had nothing but a wonderful time. Would stay again soon.Genuine Hotels.com guest review
"Great location with a very friendly staff"
Everything about our stay was comfortable, clean and very satisfying!!!!! Will def stay there again!!! Right near Gov't Center and Faneuil Hall!!Genuine Hotels.com guest review
We booked a 'harbor view room' and they didn't give it to us.Genuine Hotels.com guest review
Overall very enjoyable stay. Nice Location and Hotel.Genuine Hotels.com guest review
"Lovely looking but..."
The facilities are beautiful but it is not centrally located. The front desk staff were not able to give good directions to sights using public transportation or by foot - usually suggesting that we take a taxi (which would have been very expensive). Drinks and food at the hotel were very pricey. The restaurants near the hotel are all Italian - some […] were quite excellent. We used the spa which was very close by and found it clean and inviting. Next time we go to Boston, we'll stay in Back Bay. Read moreGenuine Hotels.com guest review
"Evening with Neil Young"
Jim and I were very pleased with the Fairmont Battery Wharf hotel. The hotel was very clean. The staff was excellent. Everyone was very pleasant and hospitable. The staff couldn't do enough for us. Everyone that we encountered was exceptional. The room was very comfortable and clean. Our view from the 5th floor was pleasant. We highly recommend Battery […] Wharf. From the pleasant door men to the hotel Manager, it was a very pleasant experience. We will visit again! Read moreGenuine Expedia guest review
"Gracious, luxurious, without being pretentious"
The property, it food and facilities are absolutely the best among Boston's finest hotels. The staff are wonderful and make you feel as though they are there only for you, anticipating your every need. All done without Brahmin pretentiousness. Magnificient!Genuine Hotels.com guest review
"Wonderful night in the City"
The Fairmont was perfect for our family "stay-cation" The quality, amenities, and views were superb. The location was perfect for our activities and the service was flawless.Genuine Hotels.com guest review
Loved it all!!!!!Genuine Hotels.com guest review
Hotel was amazing! The room was clean, beautiful and comfortable. My only complaint would be the valet parking. We had to wait almost 25 minutes each time (and we had called ahead for our car).Genuine Expedia guest review
"Good just for one night if business travel"
Good hotel, but do not expect great views or super service. They have several buildings, so if your breakfast is included in the room charge, no metter what they say, eat inside the building you are staying. Otherwise they'll charge you for the meal. The consierge service can do only very simple things such as call a taxi. Do not expect help with getting […] tickets for show or any other things that you may expect to get in a 5 star hotel. Water taxi to the airport is not a romantic thing: it cost $10 per person and it takes 20 min to cross the water, but you may wait about 20 min for the shatle bus which takes you to the airport terminal. Read moreGenuine Expedia guest review
Intimate because hotel is spread out in 4 midrise buildings. Off the beaten track with several entrances so a bit tricky to catch a cab Steps to North End with great restaurants and Paul Revere historical sites. Love views of harbor water and gold pkg including very nice breakfast, appetizers and dessert in comfortable pretty lounge.Genuine Expedia guest review
When we arrived we upgraded to the gold rooms for the breakfast. The room was spacious but by far the staff sets this hotel apart. Whatever the task, from making dinner reservations to help with luggage the staff went beyond the immediate task to make our stay more enjoyable. Great hotel.Genuine Hotels.com guest review
"We love it"
Great hotel. Loved the in room nespresso machine and down comforters very clean and close to little italy and north station is about a 10-15 minute walkGenuine Expedia guest review
"beautiful hotel with gorgeous view"
upon arrival we were given an upgraded room since it was a special occasion. the person at the desk took personal interest and gave us a lot of extra care and showed us to our room. beautiful room, gorgeous view of boston harbor. the same fellow then drove us to our restaurant nearby. great location near north end-easy to walk to lots of great spots. […] we had a late night drink outside with firepit and our neighbors were roasting marshmallows! excellent all the way around, would highly recommend to others and would stay again in a heartbeat. Read moreGenuine Hotels.com guest review
"Boston waterfront central location"
very nice hotel for historic visitGenuine Hotels.com guest review
"Fairmont Battery Wharf is a very pleasant place"
Stayed for two nights on a business trip. Very fine experience.Genuine Expedia guest review
The Gold building staff went out of their way to accomodate me in every way. Thank-you, so very appreciated.Genuine Expedia guest review
"Quiet boutique hotel with a great location."
The location of the hotel was ideal for my husband and I to walk everywhere, including all the great Italian restaurants, cafes and bakery's while still being centrally located to all the sites. The feel upon arriving was just a little confusing with check in being in one building and our room being across the cul-de-sac. The harbor view room was clean […] and decorated nicely. Two minor complaints, there were no ice machine located on our floor (call the front desk/housekeeping) and WiFi is $15.00 a day . Read moreGenuine Expedia guest review
"Difficult to leave the room."
Superb room with very high end decor and furniture. Loved the bathroom with the speakers that sync to the TV or your iPod. The only thing missing is a pool for this to be one of the top hotels in all of Boston.Genuine Hotels.com guest review
"Great view on the water - beautiful hotel"
They did a great job! Very nice place right on the water.Genuine Hotels.com guest review
"Close to the water"
This was a nice hotel in a good location. We were able to walk many places, easily found the subway, and used the trolley. There was no need for a car while we were in Boston. The proximity to the North End was beneficial as there was an outdoor festival going on at the same time. THe hotel was quiet, the security was good. The room was very comfortable […] and the service was great. The breakfast was hot and varied. I would recommend this hotel to other travelers. Read moreGenuine Hotels.com guest review
"Great hotel with superb location"
Great location, great staff, great room. We were very pleased with the Fairmont in all ways.Genuine Expedia guest review
"Great hotel for couples or business."
I thought the staff was very helpful and accomodating to anything we asked. I thought the room was great and kept clean. Right in the Italian district and was a great time. Would recommend to any couple visiting Boston.Genuine Expedia guest review
"Wonderful location in Italian North End"
Had a great time! Friendly and helpful hotel staff.Genuine Hotels.com guest review
"Best hotel in Boston"
This is by far the best hotel that I've been at in my travels. I have stayed in hotels all over the world and my treatment at Fairmont was exceptional. The staff at the hotel was very helpful and curteous. When we arrived, our room wasn't available yet, but the staff quickly upgraded us to a "Junior Suite" (very nice). They offer complimentary gourmet […] breakfast, H'orderves and deserts. We are talking about gourmet hams, eggs, juices etc...for breakfast, gourmet hams and salami, oysters on the half shell one day etc., and cheescake, cookies etc.. for desserts. Their sodas and waters are free when you get them in the lobby. Their rooms were clean and contemporary. We are on the bay but close to "Little Italy" on the North End. This area is preferred to the "Back Bay" due to its more peaceful surroundings. It was always relaxing sitting on the bench overlooking the Charles river. We really enjoyed our stay and would definitely come back. Read moreGenuine Expedia guest review
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