"Nice location but worst service in two week"
We stayed in 5 hotels in our two week-travel across the East Coast. But, we had absolutely the worst experience with the Hyatt Place, Sarasota. We booked two room, but was checked into only one room. After two hours waiting, we settled for one room. Our request for extra pillows and linens were ignored at first and rejected later. Some staffs need […] training on how to greets customers. My personal experience is much like as if I was at a drivers' license facility, Read moreGenuine Expedia guest review
"For those who want to visit the RIngling Museum"
I chose the HYATT PLACE essentially because I wanted to visit the Ringling Museum, which is very near from the hotel, but my choice turned out to be an excellent one: confort, staff, facilities, breakfast...everything was great. And you are not far from downtown or from Lido Beach.Genuine Expedia guest review
"Great Location & Free Breakfast"
This hotel is almost right across the street from the Ringling museum so its perfect if that is what you're coming to see. I called in advance, booked my room and asked to be in a room with firm mattresses and in a quiet location and they were happy to comply. When we checked in, the person behind the desk offered to show us around and pointed out the […] breakfast room, coffee bar, small business center and the pool/hot tub area. He was very friendly. The hotel decorating is mildly modern... clean, right-angles, but with earth tones. The television is really large, swivels and has a spot for you to plug in an HDMI cable. There is free wifi in all rooms. I really liked my stay. The breakfast is great - very classy, lots of choices, including hot stuff and its included with the room price. everything seemed clean. great place. Oh, the pool and hot tub were very clean and both heated - not large, but nice with pretty trees around them. The only negative was the AC unit in the hotel room - it is the kind that is about knee height, wider than tall... It blows cold air out so efficiently that we had some difficulty regulating the temperature, but its a small detail. I think it was an issue only because we had two beds so one of them was right next to the AC and that person froze. Sarasota tap water is very chlorine flavored so bring bottled water to drink. Read moreGenuine Hotels.com guest review
Fantastic stay at a great place. Every aspect of the hotel exceeded our expectations... staff, room amenities, lobby, FREE breakfast, etc. We'll definitely use Hyatt Place again!Genuine Hotels.com guest review
Loved it! Breakfast was great. The room is big.Genuine Hotels.com guest review
We were in the area on business for a few days. The Hotel was close to St Armands Circle where we needed to be. The Rooms were spacious and clean, breakfast was a nice touch and the food was good. We will be back.Genuine Hotels.com guest review
"Thank you Hyatt!"
My husband and I stayed for two nights for our first anniversary, and we couldn't have been more pleased! The room was amazing and the service helpful and friendly. Plus the breakfast made our stay that much more enjoyable! Thanks so much making our trip perfect!Genuine Hotels.com guest review
Was satisfied with the hotel overall. Stayed here twice.Genuine Hotels.com guest review
"Don't leave anything in your room!!!!"
One day while I was out at work, I came home to find a piece of paper in my underwear drawer that had my room # and the date written on it. I certainly didn't put it there and who is going through my underwear drawer. My wife also wrote me a nice note that I put on my night stand by the phone, where I could read it from time to time while in my room. […] When I came home the note was gone, I guess the person who put the paper in my underwear drawer thought it was trash. I told the manager about what happened and he told me he would get to the bottom of it and call me to let me know what he found out. I'm STILL waiting on his call. Beware!!! Read moreGenuine Hotels.com guest review
it was terrible nothing what i expected first of all i never got the room i paid for and the room i got was only one bed i ask for two beds we were 5 people and they gave me a handicap room ....terrible experience with that hotelGenuine Hotels.com guest review
"Beware of horrible management"
After realizing I had booked at the wrong Hyatt, I called Hyatt Place and spoke to a very friendly front desk agent. I explained the situation and was told that though the cancellation period had expired, the manager would most likely make an exception and to call back in the morning. I went to the other Hyatt with assurance that I would be taken care […] of. When I called back, I was greeted by a manger who had no concept of customer service. She told me that she would not refund my money because she "lost out on booking the room to someone else". When I told her that the front desk agent told me that there were still rooms available for the nights of my stay, the manager snapped at me and said "she shouldn't have told you that". When I reminded her that I went and stayed at another Hyatt based on the information that I received suggesting I would be able to get my money back, she said "I don't get any money from you staying at that hotel". She then gave me the silent treatment when I asked her to confirm that she was choosing not to do anything for me even though I never stayed at the hotel and was given conflicting (albeit customer service-centric) information by someone on her team. I had to ask if she was still on the line. Her communication was rude, unprofessional and juvenile. Not at all a reflection of the Hyatt brand that I am used to. Read moreGenuine Hotels.com guest review
On golf trip with my son. This was fourth hotel. Definitely the BEST. Davien, checked us in, professions and very helpfulGenuine Expedia guest review
"First class place for a short stay"
Exceedingly friendly staff. Good breakfast selection including hot dishes. Room was spacious & beds very comfortable. Free shuttle to anywhere within 3 miles, so no problem with drink driving for an evening out. Excellent pool with wonderfully fluffy towels.Genuine Expedia guest review
"My night in a frat house"
We unfortunately booked our room at this property which saw fit to host a large group of BMX racers with their parents.The night we spent at the hotel could best be characterized as a series of experiences with teens and pre teens riding BMX bikes in the hallways, on the elevator, through the hotel entrance, and in the lobby. A first for me as a Hyatt […] guest, I witnessed a teenager attempting a handstand in the lobby fireplace. The property had no on site security, and the manager on duty let about 50 kids yell and scream at the pool until 10PM. The appeared to have a DJ for the high volume festivities.There was a small dog barking in a room on the 3rd floor. We listened to guests running up and down the hallway until about midnight. Read moreGenuine Expedia guest review
Staff wss very nice. Room was excellent! We loved it.Genuine Hotels.com guest review
"Close to airport"
Stayed here for one night. We were attending a conference (they even provided the shuttle to the other Hyatt). This hotel is right across the airport. They also provide a shuttle service to downtown and any hotel/restaurant within 3 mile radius.The staff was very friendly. Breakfast was very good. Not a typical breakfast. They had wide variety of options […] from two to three different type of omelletes, waffles. Other options included fresh fruits, cereals, juices and yougurt. They even made the breakfast on request as we do not eat bacon, requested them to make the egg waffle sandwiches without bacon and they brought the food to our table. A very nice experience. Would definitely stay here again ! Read moreGenuine Hotels.com guest review
"Very close to the Ringling Museum and Estate"
Overall excellent. Good sized room with quality furnishings but layout could be better. When you need to wash hands you have to turn on the light in the washing area that is open to the room and you wake up your partner.Genuine Hotels.com guest review
great hotel!Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
Friendly helpful staff. Great comfortable beds and good breakfast includedGenuine Hotels.com guest review
We stayed for Mother's Day weekend. The hotel staff was wonderful. Maintenance was very prompt to fix our television also. The only complaint I had was at around 11 you could hear a fight and profanity. Other than that, everything was wonderful!!Genuine Hotels.com guest review
"Very clean and comfortable."
Hotel was super clean and very well managed. Breakfast was great as well. The bar restaurant is really not very festive, as it's more of a take-out style bistro with a few seats at the bar to have a drink while you wait. But, it's extremely clean, the food is very good and the staff is excellent. It's clearly owned and managed by people who care deeply […] about maintaining a high level of perfection. I highly recommend this hotel for any one needing a nice place to stay near Sarasota. Read moreGenuine Expedia guest review
"Well Located, Excellent Staff"
This is the second tome I've stayed at this Hyatt Place. It is literally a half mile from the airport, but there is on bothersome noise. The hotel has food (and drinks) service 24/7 with decent three entrée choice free breakfast. It has a heated swimming pool and hot tub. Rooms are large with a good sized desk and work space. WiFi is not the fastest, […] but adequate and reliable. The staff is friendly and efficient. The hotel provides a free shuttle service to anywhere in a three mile radius. That includes many restaurants as well as the famous Ringling museum and complex. I enjoyed my ten day stay and can recommend it wholeheartedly. Read moreGenuine Expedia guest review
Great location across the street from Sarasota airport. Very clean and modern hotel. Nice pool and hot tub. Clean spacious rooms with refrigerator. Separate living area and bed area. Modern decor. Complimentary breakfast every morning was very good. Overall great hotel. Would stay again.Genuine Expedia guest review
We stayed at this hotel for one night before we could get into our house rental on Anna Maria Island. It was an easy trip from the Tampa airport, and an easy trip onto Anna Maria.Genuine Expedia guest review
"Close to airport and beaches"
We enjoyed staying at this hotel. It was close to all of the beaches, which is what we wanted. The hotel was clean and comfortable. The breakfast was varied and there was something for everyone. We would definitely recommend this hotel for travelers, since it is right across the street from the airport. We never heard the planes, it was very quiet most […] of the time. Read moreGenuine Hotels.com guest review
"Right next to New College"
Staff was nice. Showed up just in time for Happy Hour ;)Genuine Expedia guest review
Awesome place very comfortable, room cleaned everyday. Staff was very helpful, breakfast was okay. No problems to report.Genuine Hotels.com guest review
"Nice hotel, close to airport."
Unfortunately, I was sent to another hotel for my first night's stay due to "maintenance issues" at Hyatt Place. This was the only inconvenience.Genuine Expedia guest review
The location was perfect for us. Easy access to most anything you want to see and do.Genuine Hotels.com guest review
"Across from the airport"
Nice hotel, clean and well kept. Seems newer. Great breakfast with a good selection of items. Starbucks coffee was very good! Suite style rooms with comfy beds. No complaints!Genuine Hotels.com guest review
"Loved this hotel!"
I was very impressed with this hotel and would definitely stay here again and recommend it to friends and family. It was very clean and updated, which I am very picky about. We had a room with two queen beds which were very comfortable. The sitting area was a very nice big area as well. The towels and linens were fresh and comfortable. It was very quiet. […] We were on the third floor and did not hear any other hotel guests in the halls or next door to us. The pool was clean and nice as well as the hot tub. It is very close to Lido Beach and other attractions. The breakfast was wonderful with a lot of options including breakfast sandwiches, waffles, French toast, donuts, fresh fruit, cereal, juice, milk, coffee, etc. The staff was very friendly, and overall, it was just a very pleasant and beautiful hotel. I hope I get the chance to go again! Read moreGenuine Expedia guest review
"IMG Acadmey visit"
Great location right across the street from the airport 15-45 minute drive in any direction for sight seeing and college visits.Genuine Expedia guest review
we ordered room service , and paul went way above what needed to do. so when you stay ask for paulGenuine Hotels.com guest review
This was an excellent hotel. It was very clean and the staff was friendly and helpful.I would stay here again.Genuine Expedia guest review
"Staying by the airport has never been nicer"
Usually airport hotels are gross, this one is just amazing! Totally worth staying slightly away from central Sarasota-- 15 minute drive pretty much anywhere, but you get a serious bank for your buck.Genuine Hotels.com guest review
"Would book agian"
Quiet, comfortable, clean. I like that the hotel is slightly out of downtown Sarasota and not part of all the traffic, but close enough to get around anywhere quickly. Being right out front of the Sarasota airport was extremely convenient.Genuine Hotels.com guest review
"3 night stay"
Very pleased with overall performance of staff and venue! Remarkable were the maids who clean the rooms! I paid more for rooms that were not that well cleaned.Genuine Expedia guest review
"Very nice hotel and close to everything"
I love it. Good rate and i do recommend it for all business travelers.Genuine Expedia guest review
"Nice clean hotel with no problems."
Hotel is right across the street from the airport, but in the 3 nights I spent there, I didn't hear a single plane. Hotel staff was very friendly.Genuine Expedia guest review
"Best Hotel I've stayed at for the value"
Very modern. Immaculate rooms. Excellent value.Genuine Hotels.com guest review
"Clean, nice hotel"
Room was spacious and clean. Pool was warm. Breakfast was ok, but can't complain... It is free.Genuine Hotels.com guest review
"Great hotel close to airport"
Needed a clean, safe, and convenient place to stay when I came into town for a funeral. The Hyatt Place fulfilled all requirements and then some. Everyone was very friendly and most helpful. The location near the airport was great. Very relaxing in the morning to take my coffee out by the pool where it was quiet and restful. There was a nice selection […] of breakfast foods for the buffet and the hours that it was served seemed better then other hotels I had stayed in the past. Read moreGenuine Expedia guest review
"I'd book again!"
Fantastic! Friendly staff, great breakfast, clean and spacious room. Only wish it was closer to Siesta Beach.Genuine Hotels.com guest review
"Loud air conditioner"
Staff was extremely nice. Room = good quality and design but I can't get used to the window air conditionings at Hyatt Place. They are loud and just too close to the beds. Also the old fashioned light switches at the table lamps should be changed. Remember the times when you turned and turned and turned the switch and the light was still not on = this […] is still the case here. Read moreGenuine Expedia guest review
"Close to the airport"
Nice hotel, friendly staff, happy hour every afternoon and a great complimentary hot breakfast.Genuine Expedia guest review
Used this as base for trips to the beaches, museum and botannical garden. Would much prefer a closer to downtown or SIesta location. No good restaurants nearby.Genuine Expedia guest review
"Spring Training Stay"
A nice hotel, but it seemd a little expensive for a mid-level hotel. I am not familiar with prices in this area. Great for Spring Training visit. Convenient to everything.Genuine Expedia guest review
"close to the beach"
Very close to beach, had a nice pool area. Room was a little small.Genuine Hotels.com guest review
Front desk/ gallery service slow. Not enough help in galley kitchenGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )