All hotels in Chek Lap Kok, Hong Kong
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1 Sky City Road East, Hong Kong International Airport, Chek Lap Kok, Hong Kong, ‏‎855-239-9485
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4.4 / 5Excellent

Score breakdown (from 802 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Very well satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Whenever I travel to Hong Kong, i like to stay near airport. Although I prefer to stay at Marriott at any part of the World, but this was my first experience in Hong Kong. I am very well satisfied with the hotel location, services, staff and room comfort. Only thing would like to say that rooms may need lit bit fresh look & renovation. Breakfast and room service menu has very good choice to eat.
Genuine Hotels.com guest review
1 night business trip Sep 7, 2014
Asif
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
it was great if you need to stay at the airport, we were staying overnight to fly back at noon the next day.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice Marriott hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel was clean and well updated. Service was also excellent. One of the nicest airport hotels I've ever stayed at! My only gripes were how difficult it was to get transportation to the hotel late at night even though it was so close to the airport. I landed at 11 PM and couldn't locate the shuttle to the hotel and taxis to locations in Landau only came every 30 minutes or so for a long line of people waiting. Secondly, it was difficult to close the curtains in the room. Still, I would highly recommend this hotel given the quality of the room and service.
Genuine Hotels.com guest review
1 night trip Sep 8, 2014
Stephanie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was great. But getting off my flight and finding the location where the shuttle bus picked you up at the terminal was hard. It was not clear at all and I had to ask 3 people. When I did get to the spot, it was not signed so you had to guess you were in the right place to get on the shuttle.
Genuine Hotels.com guest review
1 night business trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Happy vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Each time I visit Hong Kong I have stayed at Sky City Marriott and have never been disappointed. Great rooms with all amenities except free room wifi but who cares? That's was vacations are for. The bed is super comfy with lots if pillows. After a long day of sight seeing it was always a pleasure to go to the room. Free shuttle to and from the airport, and to the MTR station. What's not to like?
Genuine Expedia guest review
Other trip Aug 14, 2014
Meggie
US
3.0 / 5Good
"Trinh"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
The design of the bathroom is sucks. You have to take a bath not a shower.
Genuine Hotels.com guest review
1 night business trip Aug 7, 2014
Trinh
US
5.0 / 5Outstanding
"Terrific stop over"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Got there by Hotel shuttle at 3am (5 minutes from terminal), was well taken care of by the hotel staff and sleep well in a lovely, very clean and comfortable room.
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent breakfast, perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The SkyCity Marriott is located on the edge of the airport. You get courtesy shuttle to/from the hotel to the terminal and to central HK train stations where you can take the excellent MTR trains to everywhere in HK. If you stay out late and miss the last shuttle, you can take the airport express train to return to the hotel. The staff is extremely friendly and goes out of its way to help with every need. The Breakfast was superb, with a variety of dishes to meet the personal taste of travelers from every nationality (note that the hotel offers a different breakfast for travelers who use the business floor. My review is for the regular breakfast on the ground floor). Beds in the twin-bed rooms are a little crowded, but very comfortable. Overall, an excellent hotel that I would highly recommend. Soundproofing is excellent. You get the stunning view of landing jets without hearing them at all.
Genuine Expedia guest review
Other trip Aug 7, 2014
Arnon
US
5.0 / 5Outstanding
"Excellent hotel, prime location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel and location, right by the HK International Airport and the Convention Center. A little pricy, but expected anyway.
Genuine Hotels.com guest review
1 night business trip Aug 1, 2014
M G
US
5.0 / 5Outstanding
"Convenient and great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel service from the minute we arrived at the airport was outstanding. The food and service in the first floor restaurant were both very impressive as well.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the best Marriott that I have ever stayed in. I'm a Marriott Elite member and they upgraded me to a suite, which was outstanding. The Concierge lounge food was also outstanding.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice but a bit pricey. Front Desk staff were pleasant and efficient. Room was comfortable but bath/shower tub's mold not cleaning well. Hard to find the shuttle to hotel from airport and wait too long. Coffee Shop closed too early.
Genuine Expedia guest review
Other trip Jul 10, 2014
Amelia
US
1.0 / 5Poor
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel but stay was spoiled when hotel staff effectively held our family at ransom to pay a ridiculously high breakfast fee even though we provided them with documented proof that we had already pre-purchased breakfast. Repeated attempts to get a refund from the hotel have got unanswered by management. Really poor showing from a Marriott hotel.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
3.0 / 5Good
"Best thing: Free Airport Shuttle"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
I booked it for its name, price (similar to Regal Airport at the time), and location to the airport. But it's actually not walk-able between the Airport and this hotel. You can walk to Regal as it's literally right outside of the airport. Good thing Marriott has free bus shuttle going back and forth every 20min. If you didn't like bus shuttle, you can also get there by taking Airport Express to Expo station, get off and follow the direction to walk to Marriott. The concierge and service was generally awesome. The room, however, did not seem to be cleaned very well, especially in the bathroom. There are some watermarks that can be seen and not sure if it's because of the humidity, lack of cleaning, or age. The wifi, again, as with any other hotels in Hong Kong, is only free for 30 minutes in the lobby area, otherwise you will have to pay for HK$60.00 for 1 hr or HK$120.00 for whole day.
Genuine Hotels.com guest review
1 night business trip Jun 28, 2014
Michael Wang
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
One of the most overpriced hotels I have ever stayed in. Food is marginal at best and also way overpriced. $40 US for a burger and a beer? Please
Genuine Hotels.com guest review
1 night business trip Jun 7, 2014
Mark
US
4.0 / 5Excellent
"2 night stay and convienent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was clean and convenient, the hotel is moderately furnished of course that means it was just fine. We had just completed a month in 5 star luxury hotels throughout China so it is difficult to top that so thing were clean, and just fine at the Marriot. We stayed for two nights one night as we left the city of Hong Kong to do one last day of touring we hired a guide to meet us to take us to the Buddha Temple and the fishing village, the following day we fly back home so two nights worked for us. However if you are looking for something to do there is nothing around the hotel except the shuttle to the airport. Great Value and clean and friendly!
Genuine Hotels.com guest review
2 night trip May 21, 2014
L Van
US
3.0 / 5Good
"Okay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is close to airport. staff was okay, won't say they went over and beyond.
Genuine Hotels.com guest review
1 night trip Apr 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel for business travellers."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent 1 night at this hotel prior to flying onto New York. Room and hotel was very comfortable with good shuttle to the airport. Railway connection with airport rail is also helpful.
Genuine Expedia guest review
Other trip May 13, 2014
world traveller
US
5.0 / 5Outstanding
"Great hotel close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for part of our honeymoon, staff was very professional and went out of their way to be helpful and informative for our stay in Hong Kong.
Genuine Expedia guest review
Other trip Apr 24, 2014
Bennett
US
5.0 / 5Outstanding
"excellent airport hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I have stayed at this hotel previously when outbound from HKG..by far the nicest and best maintained hotel close to the airport...great restaurant, spa, gym, shuttle service..etc.
Genuine Hotels.com guest review
1 night business trip Apr 16, 2014
Jody
US
5.0 / 5Outstanding
"Oasis when traveling through Hong Kong!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After two weeks in mainland China, it was truly a comfort to land at the Marriott Sky City. The rooms were so comfortable and quiet, well planned out, and clean that I felt at home. The service was amazing with attentive staff with helpful but not over-the-top attitudes. My first stay at this hotel in 20 years coming to HK and will definitely return.
Genuine Expedia guest review
Other trip Apr 18, 2014
Robert
US
5.0 / 5Outstanding
"excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
professional and perfect
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
Mike
US
5.0 / 5Outstanding
"Great for overnight airport stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel is high quality and feels very new. Easy shuttle ride to/from HKG. Nice service, great room, quiet, comfortable and modern. Nice bar and breakfast.
Genuine Hotels.com guest review
1 night trip Mar 31, 2014
Sara
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really enjoy staying at this hotel when I have to overnight near the airport. It's very luxurious. The pool, gym and spa are terrific.
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
A Traveler
US
4.0 / 5Excellent
"Terrific airport hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Excellent Marriott. Near Hong Kong airport - 2 minute shuttle ride. Go to deck in arrivals area to meet staff and then relax. Super friendly staff. Lounge has excellent hamburgers.
Genuine Hotels.com guest review
1 night trip Mar 19, 2014
Joe F.
US
5.0 / 5Outstanding
"Best location if you have work at Asia world expo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Simply put it's very convenient to walk to this hotel after hard days of work at Asia wolrd expo.I stayed on executive floor and the lounge has food and drinks free till 8pm.
Genuine Hotels.com guest review
2 night business trip Mar 3, 2014
Shre
US
5.0 / 5Outstanding
"close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very courteous service
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
Anita Ford
US
5.0 / 5Outstanding
"great hotel with great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved every second right from check in to checkout. The architecture of the building itself was amazing. Excellent price for 5 star hotel and close to Chinatown and Little India. Public transportation was right across from the hotel. The rooms were spotless with extremely large beds.The restaurant in the hotel was amazing and priced as you would expect.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
wende carver
US
5.0 / 5Outstanding
"Enjoyable for overnight at HKG"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect spot in case you need to overnight at HKG. Like all Marriott properties the place was first rate. Great breakfast buffet!
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Neal
US
3.0 / 5Good
"Stay here if you need to catch an early plane"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Otherwise no. The bed had mysterious hair on and under the cover. Smelled funny. No free internet. (120HK dollars/day). Never tried the food. On the plus side: Free shuttles to the airport every 20 minutes. Pretty convenient to commute from there to the city.
Genuine Expedia guest review
Other trip Feb 13, 2014
Geng
US
4.0 / 5Excellent
"Good and clean. I stay here many times"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good choice to transit in HK. Nothing interesting nearby.
Genuine Expedia guest review
Other trip Jan 25, 2014
Daniel
US
5.0 / 5Outstanding
"Top notch hotel close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an overnight layover and needed something close to the airport with good transportation, a comfortable bed, clean, and quiet. We couldn't have chosen better! The staff is very friendly and ready to help at every turn. We didn't stay long enough to enjoy their list of amenities, which was the only downside. Highly recommend!
Genuine Expedia guest review
Other trip Jan 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel is great, but there's nothing around it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel, room, service, food is great! Just plan on staying inside the hotel.
Genuine Hotels.com guest review
1 night trip Jan 10, 2014
Codydad
US
4.0 / 5Excellent
"Goos airport hotel option"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Not the best, not the worst I have ever stayed in. It was acceptable. Very noisy. Slow service in restaurants.
Genuine Hotels.com guest review
1 night business trip Jan 11, 2014
Kayren
US
5.0 / 5Outstanding
"Perfect Location for Short-Stay Visitors!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What can more can I say about this Location, first off it's a Marriott so everyone there speaks English! But the absolute best part of the Hotel is accessibility to everywhere you want to go it's right next to the Airport, Free Shuttle from the Airport - Hotel - Tung Chung MTR Station (Metro/Train line). And at the Tung Chung Station you can take it to anywhere in the city, Downtown HK/Kowloon for about $23HK (little over $3 US). You can also take the Shuttle back to the Airport if you want to take the Ferry to Macau without having to deal with the hassle of going downtown to the central station and taking the ferry from here. Cannot wait to stay there again!
Genuine Hotels.com guest review
2 night trip with friends Jan 8, 2014
Casey G.
US
5.0 / 5Outstanding
"world class hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
hotel service is excellent
Genuine Hotels.com guest review
3 night trip Dec 30, 2013
Jen
US
4.0 / 5Excellent
"Good for outlet"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stay here if you are planning to shop at the outlet. They provide transportation to there
Genuine Hotels.com guest review
1 night trip Aug 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent stopover for a family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A family of four stayed one night en route from Europe to China. I liked almost everything about the hotel: the room size, decor, comfort of beds, cleanliness, breakfast buffet (and access to the lounge--unfortunately did not have time to use it). My husband used the hotel pool and was very pleased with it. My only niggle was that we were travelling with a 3-year old and a baby and the hotel had no cots available---although I reserved months ahead. But they happily changed our room with the bed setup that was better suited for us.
Genuine Expedia guest review
Other trip Jan 3, 2014
Tatjana
US
4.0 / 5Excellent
"Convenient to Airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to airport (hotel shuttle or MTR train). Nice spacious rooms with great view. Lots of amenities (multiple eateries, fitness center, spa, pool/sauna/steam room/hot tub). Oriented towards business people/flight crews so it's not as conveniently located for sightseeing, but I would highly recommend staying here if you have an early/mid morning flight.
Genuine Expedia guest review
Other trip Jan 1, 2014
TravelingThru
US
1.0 / 5Poor
"Best hotel for early flight"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel was great. They upgraded us and we had a lovely room. They got us to airport on time.
Genuine Hotels.com guest review
1 night trip Dec 23, 2013
A Traveler
US
2.0 / 5Fair
"Poor service and attitude of staff"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel lobby was small, not what I would expect of an almost 5 star hotel. Some of the hotel staff were not welcoming at all, front desk staff was helpful, only one bell man was genuienly helpful. we ate at the dim sum restaurant and the waiters seemed very rude. the hostess was not friendly, didn't even smile. they didn't explain at all how to order food, they didn't seem happy to see that we had 2 babies with us. the restaurant was not busy to validate their actions....there were a lot of staff on duty. no excuse for the service that we received. the only friendly staff that we encountered was housekeeping and room service. the young lady who cleaned our room, the woman who set up our kids crib and the guy who delivered our order were very nice. i think the hotel should re-evaluate their staff's performance and make some changes. i believe that the hotel is only popular because of its accessibility and only for 1 to 2 day stay. but if you stayed any longer than that you will really notice the staffs poor service and attitude. we'll never stay or recommend this hotel to any of our friends. we've stayed in a lot Marriot hotels all over the world and by far this is the worst. we really expected more from Marriot brand.
Genuine Expedia guest review
Other trip Dec 11, 2013
Christine
US
4.0 / 5Excellent
"Airport convenience plus!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Very good especially for close to airport accomodations. Neede to be close to HGK for early flight and very pleased with stay and transportation.
Genuine Hotels.com guest review
1 night family trip Nov 18, 2013
Steven
US
4.0 / 5Excellent
"Nice hotel close to HKG."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We chose Hong Kong SkyCity Marriott Hotel because of its close proximity to Hong Kong International Airport. It offered shuttle service to and from the airport which is great for making connecting flights the next day. The staff was quite friendly and helpful. The shuttle driver left his bus and came into the terminal to help us with our bags. Check in was quick and easy. A great choice that avoids having to go into the city for just one night.
Genuine Expedia guest review
Other trip Dec 3, 2013
Chris
US
4.0 / 5Excellent
"Very recommended!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the hotel for 5 nights after a long trip from Lusaka, Zambia. The hotel facilities helped bring us back to life. The beds were a very welcome comfort and the room very cozy. The staff were very genuinely pleasant and helpful. The gym was as well equipped as would be expected from a hotel with a pool, sauna, steam room, spa etc. However the food was quite expensive and not worth its price. The hotel's location is well out of town and is convenient if you want to escape the city. But getting into the city is usually expensive, the cheapest option being using the airport express railway line to various stations from which you can connect to various hotels via free shuttles if you have an octopus card of sorts. Overall a great place to spend a vacation.
Genuine Expedia guest review
Other trip Nov 19, 2013
Vera
US
5.0 / 5Outstanding
"Great Airport Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This hotel is a great option if you have a layover in Hong Kong and want to stay for a night or two. There are a few dinning options to choose from and its located right on the subway line into central Hong Kong making it easy to explore if you have the time.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Delightful !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. The hotel has the most wonderful buffet breakfast I've had in years, you have to try it! They cater to both Western and Asian clients so everyone seemed very pleased with the food. Just go early because the restaurant fills up quickly. The hotel has a very convenient complimentary shuttle from the airport, just look for their desk at the airport once you arrive, hotel staff will help you from there. You can also take complimentary shuttle service to Disneyland Hong Kong and to Tung Chung MTR subway station which has a big shopping mall there. Also at Tung Chung you can take the cable car that takes you to Po Lin Monastery and the Big Bronze Buddha. It was a wonderful experience and the ride was inexpensive. We attended a trade show at the Asia-World Expo venue, which was a super short walk from the hotel, there's a bridge that connects the hotel to the trade show venue, extremely convenient. The hotel itself was wonderful, great rooms, super clean, plenty of amenities.
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
US
4.0 / 5Excellent
"The staff is stellar!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The only drawback from a 5 star review is getting there. It is a transit hotel for Hong Kong airport travelers. Getting from hotel to airport is quick and easy from front door of hotel. Getting from the airport to the hotel is either a ride on the Airport Express then a considerable walk, or find the shuttle bus in a very confusing airport.
Genuine Expedia guest review
Other trip Nov 7, 2013
gelrod
US
2.0 / 5Fair
"Manager Kevin needs an attitude adjustment"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
I have stayed at this property 3-6 times per year since 2010. I paid top dollar, $323 booked through Expedia, as always. Normally the rates are half the costs, but this Marriott hits business travelers hard during the airport conventions. I get that. So my standard room had no water pressure, you closed your eyes when you flushed. Then my sink was clogged, it filled while shaiving. But the best part was when I showered the shower was stopped up and flowed into the bathroom. I was showering in sewer water! But I was fortunate to meet Kevin, the manger, who said he was sorry and he would make my next experience better, what a great guy. A 5 Star Marriott???? Not even a 3 star. Kevin did take $50 off business center fees. But the root cause is not fixed. I have never experienced or been treated like this at a Marriott property! I have stayed at Marriott all around the world during my past 25 years in global travel. I have video I took with my iPhone which Kevin could have cared less about to watch. Sadly I am not able to add video to this review format, sorry. All Kevin could say was come back I will make it right. Was I dreaming? I thought I was in Homg Kong, not Detriot! Where was the famous HK service, and for a Marriott? The biggest disappointment for me personally was not a call or email of apology after sewer gate at the 5 Star Sky City Marriott.
Genuine Expedia guest review
Other trip Nov 5, 2013
John
US
5.0 / 5Outstanding
"A delightful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment entering to the moment leaving, the staff could not have been more pleasant and courteous. I wanted to extend my stay.
Genuine Expedia guest review
Other trip Nov 2, 2013
John
US
5.0 / 5Outstanding
"hong kong hotel for biz or airport rejuvenation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Bustling but filled with staff. close, clean, professional and very modern. Great food. Its perfect. Have syated several times. Perfect for biz and travelers wanting to stay close to the airport.
Genuine Hotels.com guest review
2 night business trip Oct 18, 2013
frank
US
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