"Good location for my needs"
Had doctor appointment 10 minute Drive from hotel Staff advices parking spot near door . Don' t like your prompt on this site Very frustrating to type message on cell phone.Genuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thanks for your recent review, we are pleased you found the location convenient for your recent doctor's appointment and we are looking at our prompt for the web site, we appreciate any feedback you have regarding the hotel. We hope to see you again your next visit to Victoria.
"good hotel to stay"
Quite satisfactory with the hotel overall. Excellent location. Just a little messy at the front door of the hotel. The garbage can area was very full and messy without attention & timely cleanup.Genuine Hotels.com guest review
Response by Four Points by Sheraton Victoria Gateway Thanks for your review regarding the hotel. We are very happy your stay was a good one and we have addressed the instance of the mess in the hotel and are taking the appropriate steps to ensure our cleanliness is top notch. We hope you consider us for a future visit and wish you all the best! Thanks Again.
Very nice hotel, clean, comfortable, and quiet. Good internet connection and a nice location. I would stay here again.Genuine Hotels.com guest review
Response by Four Points by Sheraton Victoria Gateway Thanks Kennedy, happy you enjoyed your stay and we hope to see you again soon.
only one night room comfort was exceptional maybe longer next timaGenuine Hotels.com guest review
Response by Four Points by Sheraton Victoria Gateway Thanks Karen for your nice review on Expedia, we hope to see you again soon.
Awesome location! Very clean and Sarah at restaurant was an a great server who helped us with list of things to do in Victoria!! :) Loved the food and drinks at Metropolitan. Costco right in back of hotel,also fresh coffee in lobby in the a.m.!!!Genuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thank You Linda We are pleased your wedding was a success and will pass on your comments to our team. Hope to see you again your next stay in Victoria.
"Wonderful hotel! We loved the location!"
We had a great time at the hotel. The staff were exceptional and the location was great. The only thing I found was missing were makeup mirrors and that is only because I forgot to bring mine.Genuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thanks Deb, happy you enjoyed your stay!
It was truly a fantastic stay. 90% perfect! The only 10% I am concerned about is the noise from the hallway. Hotel doors are not noise proof, it almost feels like they are not closed at all. So it can get loud in the evenings and night. Cheers!Genuine Hotels.com guest review
Response by Four Points by Sheraton Victoria Gateway Thank You Laura We are pleased you found your stay a fantastic one! Your next visit feel free to contact us directly and we will be happy to do our best to get you a quiet room away from any noise. Hope to see you again soon!
"Very helpful staff"
We had problems finding this Hotel with the GPS provided with our hire car. You need to know that the Hotel is in Langford a suburb of Victoria. We phoned the Hotel for directions after getting lost and Dan from the Hotel looked up our location on Google and helped us to find our way. Very patient and friendly service. Very clean, few minutes to the […] Harbour and restaurants. Read moreGenuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thanks Wendy for your review, we are pleased the service was patient and friendly! We will pass on your comments to the staff and hope to see you your next visit to Victoria.
It was quite fine.What I expected.Genuine Hotels.com guest review
Response by Four Points by Sheraton Victoria Gateway Thank You!
"First Businesss trip to Victoria"
Last minute booking, was very happy with location as I was working between Nanamio and Victoria, Great Business center, Staff was very helpful and friendly. Next time I will pack my bathing suit!Genuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thanks R, happy your first business trip to Victoria was a good one! We will pass on your nice comments to our staff and hope to see you your next trip to Victoria.
Nice hotel in location just out of busy city. Small plaza close by.Genuine Expedia guest review
Response by Four Points by Sheraton Victoria Gateway Thanks for your recent review and we hope to see you again soon!
Comfy and clean. Great bathroom. I'd stay there again. Love the complimentary crib available for your baby :) we have a 1 year old. Much easier. He moves alot in his sleep so much safer.Genuine Expedia guest review
Nice hotel, very clean! Located right next to lots of shopping and places to eat. Includes free parking and wifi. Room service was delicious and fast! Awesome hotel rate. Would definitely stay here again.Genuine Expedia guest review
"Very nice hotel overall"
A very nice hotel overall. Room was clean and well furnished. The attached restaurant had good food but I felt it was a bit over priced. Good experience overall.Genuine Expedia guest review
Great hotel, good location. Check in was difficult. Couldn't find my reservation easily, even with the confirmation numberGenuine Hotels.com guest review
Stayed for a wedding, hotel staff were accommodating with early check in for the out of town guests even though there were 2 other wedding parties checking in the same day. Any problems were dealt with quickly and efficiently. The catering service for the wedding was excellent.Genuine Expedia guest review
"Okay place to stay and comfortable"
Pleasant but not very exciting decor, staff friendly helpful, rest. Staff great but over dressed. Rest food good, dark decor depressingGenuine Expedia guest review
"Nice hotel near Victoria B.C."
Close enough to enjoy Victoria, a mere 15/20 minutes away and within 20 minutes of Buchart Gardens without the parking hassles and expense of down-town Victoria. Good size modern rooms with great staff and easy parking. Within walking distance of a number of good restaurants after a hard day of sight-seeing.Genuine Expedia guest review
"Nice and private hotel"
My stay at the four points was very enjoyable. The room was spacious and overall comfortable. There was a large private bathroom. The bed was a little soft for me but I think most people would have had a wonderful sleep on it. The staff was very courteous and helpful. They even have a shuttle to get you to town and will pick you up. It is right on a […] trolley run for added convenience. Read moreGenuine Expedia guest review
"Quick to UVic"
Easy to find, offered storeroom, comfortable beds for a restful sleepGenuine Hotels.com guest review
"Didn't like it. At all."
Really didn't like. It being a busy weekend there wasn't much choice (and a hefty price to boot), but I really didn't like it. The price was almost on par with locations right in Victoria (which this hotel isn't; it's out in the boons...); it was *very* loud (we could hear people talking and checking in in the lobby all night through); and breakfast […] service was horribly slow (and not very good, either). Overall this was easily the worst hotel of our vacation, despite actually being the most expensive one. Wouldn't want to stay there again... Read moreGenuine Hotels.com guest review
"I think this hotel is overrated."
We were so disappointed about location. On the website it looked like the hotel was located in a nice remoted area surrounded by woods BUT It was not. Costco is right in front of it literally 1min walk. In their pool you can see costco building. Their photos on the website is so deceiving. Plus their housekeeping service was bad. We run out of towels […] next morning and asked front desk. We ended up waiting over 40 minutes to get it. Anyway Not worth to pay this much money. I think for sightseeing it is way better staying downtown hotel. Read moreGenuine Hotels.com guest review
"Excellent Hotel to stay in Victoria."
We were very happy with our stay. The hotel was excellent.Genuine Expedia guest review
"Great for relaxing getaway"
We just sold our house and needed a home away from home for a few days while we finished moving and clean up. Great dinner with our family. Breakfast was disappointing for hotel of this calibre. Please think of adding a microwave, or option to order eggs at the buffet...overdone scrambled did not cut it. Great night sleep!Genuine Expedia guest review
"Great hotel misleading location"
I was very annoyed that they advertise as a Victoria hotel when they are actually in Langford ...it may only be 11kms from downtown but locals refer to it as the Langford crawl..will not book this again.Genuine Hotels.com guest review
"Thanks for the "Free Beer" - Not!"
At check-in we were given coupons for free beer in hotel restaurant. We thought it was a great idea and decided to go there for supper. When we were given a 2oz glass we realized it was just a scam to get you in there, so we left without eating and spent our money at a place that doesn't try to fool its clients. Shame on you 4 Points!Genuine Expedia guest review
We booked online with expedia a few weeks before. We checked in to find we had been given a handicapped access room (which was not necessary). My husband is tall and didn't enjoy the features of the room being so low ie: the shower head built for a person in a wheelchair. We believe because we booked online we got that room. Otherwise the hotel was […] beautiful. Read moreGenuine Expedia guest review
Hallways are noises you can hear every door open and closeGenuine Expedia guest review
"Nice but Odd"
Hotel is relatively new. Room nice but not huge. Bathroom very big. Close-Up mirror would be nice. Pillows way too soft for healthy sleeping posture. Heat pump very noisy and right next to bed. Impossible to get a good night's sleep. Nice patio bar. Main pub/restaurant buried in basement. Odd layout. Drink & Ice machines in corridors are noisy and great […] sources of heat. Read moreGenuine Expedia guest review
"Standard Four Points."
Stay in enough of these and you can get around with a blindfold. Location is fine. Hotel is clean. Price was high, but it is tourist season, so there you have it.Genuine Expedia guest review
nice place. But breakfast was not good. Staff are not very happy guysGenuine Expedia guest review
Central location to major hwys and downtown. Definitely need vehicle. Very comfortable beds.Genuine Hotels.com guest review
"Nice place to stay"
It's not located in downtown Victoria but close enough. If you do not mind a little distance, this hotel will be the right choice. We enjoyed the swimming pool with sauna and it's just right beside the Costco!Genuine Expedia guest review
"We loved it"
The room was big and clean. The staff is welcoming. The patio is very pleasant. We enjoyed the restaurant.Genuine Hotels.com guest review
"Convenient & very quiet location"
Was my second stay at this particular property. It was very convenient to all my destinations and extremely easy to access; very quiet; very comfortable beds. Staff very helpful & accommodating. However, my room only had a shower, no bathtub. This wasn't an issue for me, but might be for others. Will definitely be staying here again on my next trip […] to Victoria. Read moreGenuine Hotels.com guest review
Great location not too far from downtown as long as you have a car. Also convenient to the gardens and other tourist sites in the area. Lots of nice restaurants in the area as well and not nearly as busy as downtown.Genuine Hotels.com guest review
Better than I expectated. One of the best experiences with hotels. I will definitely use it again.Genuine Hotels.com guest review
"Quiet getaway close to the bustle"
Everything you would expect from a Sheraton at an exceptionally low price. Comfortable beds and pillows, big TV, well-kept, modern building... We had a relaxing three days. Some of the friendliest hotel staff I've ever met. Lots of shops nearby and only a 10 minute leisurely ride to downtown Victoria. A great choice if you like a quiet rest after a […] long day in the busy city. Read moreGenuine Hotels.com guest review
"Great central location"
Close drive to anywhere you want be while touring the areaGenuine Expedia guest review
"Great hotel for fishing base."
We booked a 2 day fishing charter out of Sooke BC, close to Victoria. Nothing was available in Sooke so we booked this hotel in Langford for 2 nights.Genuine Expedia guest review
"Good, Clean and Comfortable"
Good, Clean and ComfortableGenuine Hotels.com guest review
Oh my, that bed was awesome, we didn't leave till close to check out time, awesome bed it sucks you in and you are so relaxed. Guy in the front was exceptional. We will be back.Genuine Hotels.com guest review
This was our last night on Vancouver Island. We had been camping on the island for 10 days so it was very nice to have a very comfy bed to sleep in before our long drive home to Edmonton, AB the next day. We have no coplaints about the hotel. Family friendly.Genuine Expedia guest review
"Seven days in Victoria"
Very disappointed with the hotel. It was very good before, but has decline seriously. Marginal cleaning, we complained and got apologies but room cleanliness didn't improve much.Genuine Expedia guest review
convenient location, enjoyed our stayGenuine Hotels.com guest review
Good location if you hâve a car for visiting north, est, west of the Island. i like this hôtel.Genuine Hotels.com guest review
"Friendly and professional staff."
We had made a reservation the week before. Upon arrival we were greeted and checked into the hotel in a friendly and professional manner. Upon entering the room we were pleased to find a spacious, comfortable and clean room. We went to their bar to have a drink and appetizer and were very happy with what we ordered. The waitress was very friendly. Felt […] like we were out in the country ye, we were close to two malls, a major theatre and recreational centre. Very affordable too.. A 9 out of 10. Read moreGenuine Expedia guest review
"You need to know"
Good stay except: The bathroom without bathtube. There is the standing shower instead. You have to log back in the free wifi every time you stop using it for a while. Not convenience. Find somewhere else if you could.Genuine Hotels.com guest review
Great service and very clean! Also the breakfast in the restaraunt was great! Would definitly return!Genuine Hotels.com guest review
Wonderful beds and bedding. Room air conditioning unit was loud but this is to be expected without central HVAC.Genuine Hotels.com guest review
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