All hotels in Fortuna (Alajuela), Costa Rica
1 room, 2 adults
You can collect Hotels.com® Rewards nights here300 meters west from El Bosque school, Fortuna, Alajuela, Costa Rica, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 81 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    4.1
  • Comfort
    3.5
  • Condition
    3.6
  • Neighborhood
    3.3

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Bad smell"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The smell in the hotel room was awful. I think it smelled like mold. There were ants in the room too. Beds were good as well as breakfast.
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
Carita
FI
3.0 / 5Good
"Ok for sleeping, a little breakfast, location bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Kaksi yötä ok patjoilla, mutta meluisa ilmastointikone ja vain niukka aamiainen. Sijaitsee syrjässä.
Genuine Hotels.com guest review
2 night family trip Nov 18, 2014
Mikko
FI
4.0 / 5Excellent
"Muy tranquilo"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Estuvios muy bien. Se tiene que llegar en coche, pero esta muy cerca de La Fortuna y de las atracciones turisticas de la zona Arenal. La carretera para llegar esta bastante bien. Las instalaciones del hotel son un poco viejas pero en general el recinto es bonito.
Genuine Hotels.com guest review
2 night romance trip Aug 25, 2014
A Traveler
ES
4.0 / 5Excellent
"Muy confortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Las habitaciones son muy cómodas y espaciosas, el servicio al cliente muy bueno.
Genuine Hotels.com guest review
1 night business trip Aug 20, 2014
Jose
CR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very nice and peaceful Place outside la fortuna. The owner helped us with every question and the room was big and very clean
Genuine Hotels.com guest review
2 night romance trip Feb 28, 2014
A Traveler
IL
4.0 / 5Excellent
"Bueno"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Placentera, para descansar esta bien, mucha tranquilidad.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Desiderio
CR
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
No existe relación costo beneficio no tiene un Restaurante , calle destapada la empleadas mal vestidas , no saben comunicarse ,no saben inglés , al turista extranjero le hablan por señas . Es un desastre .un hotel de una estrella .
Genuine Hotels.com guest review
1 night trip Feb 9, 2014
Margarita Solorzano Burgos
CR
1.0 / 5Poor
"Es una lastima"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
La verdad es que fue una decepcion la estancia en el lugar. El desayuno fue pesimo, aparte de que servian muy poco la atencion al cliente es un sueño, no preguntaron como queriamos los huevos, no ofrecieron otro tipo de jugo y la natilla era como una gota, mejor no hubieran dado xq hacen parecer el plato de pobres. El aire acondicionado en la primera habitacion que nos dieron no servia, en la recepcion fui 2 veces y no habia nada que me atendiera, la entrada es de una casa, el hotel esta hubicado largo del centro, la piscina estaba sucia como si la limpiaran solo 1 vez cada 15 dias. Nos hicieron irnos a las 11 am cuando el checkout en todos los hoteles es a las 12md y tras de que no nos dijeron a que hora era el checkout nos tocaron la puerta invadiendo la privacidad a las 11:20 am cuando no era culpa de nosotros no conocer la informacion. Le podria cero en todas las notas si se pudiera, nunca mas!!!!! Desde atencion al cliente hasta el hotel propiamente las instaciones son pesimas o nulas!
Genuine Hotels.com guest review
2 night romance trip Nov 27, 2013
Milena
CR
4.0 / 5Excellent
"a beautiful garden"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were at the Lavas del Arenal for 2 nights in the rainy season. There are a beautiful big garden with a lot of palm trees and flowers. It´s a really nice high swing in the garden.
Genuine Expedia guest review
Other trip Oct 3, 2013
A Traveler
DE
4.0 / 5Excellent
"Quiet and relaxing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It takes about 10 minutes to drive from La Fortuna (and a taxi costs around 4.000 Colones). Quite small rooms but a lovely little garden. Clean. Very nice staff!
Genuine Expedia guest review
Other trip Apr 3, 2013
A Traveler
SE
5.0 / 5Outstanding
"Lugar placentero y cómodo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Un hotel para descansar silencioso y de clima agradable. La pasamos excelente. Lo recomiendo a las personas que quieren disfrutar de las bellezas de San Carlos y pagar un hotel a precios nacionales.
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
A Traveler
CR
5.0 / 5Outstanding
"wunderbare Lodge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Eine sehr schöne Bungalowanlage in einem tropischem Garten mit einem Pool und einem schönem Restaurantbereich. Außerdem gibt es eine Grillhütte und direkt dahinter einen kleinen Fluß. Unser Zimmer war ausgestattet mit einer Kaffemaschine, einer Mikrowelle und einem Kühlschrank. Die ganze Anlage war sehr sauber. Der Eigentümer war sehr freundlich und immer hilfsbereit, genauso auch sein Personal. Wir haben fast jeden Abend gegrillt und haben dazu alles Notwendige erhalten. Außerdem gab es das Beste Frühstück auf unserer ganzen Reise mit Gallo Pinto und Toast mit selbstgemachter Marmelade. Wir haben über den Besitzer zwei Ausflüge gebucht, einmal zum "Baldi´s Hot Springs" und eine Bootstour zum Cano Negro. Beide waren wunderschön und wurden uns empfohlen. Wir werden den nächsten Urlaub nochmals hier verbringen.
Genuine Expedia guest review
Other trip Jan 27, 2013
Christina
DE
3.0 / 5Good
"Rural accomodation"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is a bit far away from Fortuna and the activities. We did not have a car so that was a bit of a problem although you could always use a taxi. In fact, it might anyway be best to rent a car anyway when you are in Arenal because the activities may be quite a distance away from each other. The room was fairly basic although we had a superior room. The superior here means that you have an extra bed for a third person. The room did not feel good for us. It was a bit run-down, smelled of cleaning liquids (which is good I suppose) and the shower was a bit dodgy (water+electrical wiring gives me creeps). However, the host took extra efforts to please the guests and make them feel welcome. Whatever you needed, he tried to provide it. He was always available. So, a bit mixed feelings: at best an average hotel but the host provided an exceptional service.
Genuine Hotels.com guest review
4 night trip Dec 23, 2012
pepi
FI
4.0 / 5Excellent
"Belleza de lugar"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Un lugar lleno de energia positivo. Grandioso lugar.
Genuine Hotels.com guest review
1 night family trip Dec 15, 2012
Lauren
CR
5.0 / 5Outstanding
"Feine Gastgeber, Romantik statt Rummel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wir reisten zu Viert, d. h. Eltern mit erwachsenem Sohn und Tochter.. Vom Hotel Lavas del Arenal sind wir begeistert, es passte genau zu uns Wir mögen es, in ganz unterschiedlichen Unterkünften zu übernachten, mal sehr einfach, mal komfortabler . Das preisgünstige kleine Paradis "Lavas del Arenal " mit seinem äusserst liebenswürdigen und hilfsbereiten Besitzer Mario empfehlen wir allen, die das Einfache, Natürliche abseits des Rummels mögen. Allerdings sollte man einen Mietwagen dabeihaben. Einige sehens- und erlebenswerte Orte liegen sehr nahe wie z. B. der hohe Wasserfall von La Fortuna, in dessen riesigem Becken (nach längerem Abstieg) gebadet werden kann, Zum Arenal muss man aber schon ein gutes Stück fahren. Mario gibt gerne noch weitere Tipps, z. B. wo man im heissen Wasser eines Baches gratis baden gehen kann. Dass wir am einen Abend in La Fortuna eine teure, nicht empfehlenswerte Pizza, essen gingen, bereuten wir schnell. Die von Mario sogfältig in der Küche beim Gartenhäuschen zubereiteten Speisen waren 1000 x köstlicher. Der kleine Pool und der hübsche Garten werden von ihm gehegt und gepflegt , Früchten locken bunte Vögel an. Leider hatten wir nur zwei Tage Zeit eingeplant für diese Gegend, sonst wären wir gerne noch viel länger im Lavas del Arenal geblieben. Der Aufenthalt im kleinen Hotel wird uns unvergesslich bleiben.
Genuine Hotels.com guest review
2 night family trip Nov 17, 2012
A Traveler
CH
5.0 / 5Outstanding
"the best service with beautiful surroundings."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
If you have a car, this is the place to stay. We did not and still stayed for four days, booking one day at a time. The hotel is about 6-8 kilometers outside of la fortuna. It has a nice pool, beautiful nature, all kinds of fruit trees in the garden, birds of all kinds just next to where you have breakfast, wifi all around the property and nice clean rooms with bathroom and shower. A brekfast is included that is good and sufficient for the average guest. A good typical costa rican dinner is prepared if you ask for it, but there is no menu. Mario and Ever, the main guys working here, were exceptionally friendly and helpful. They helped us mostly with all kinds of information, and of course tourbooking etc. But other than that we had conversations about anything and we really felt at home when we came back from our tours. And one of the best parts was the nature experience, I think we saw as much smaller wildlife in the picturesque hotel garden as we did on any tour we were on around arenal. And almost no traffic on the tiny road outside the hotel, witch means no noise except from the birds. ONE DOWNSIDE: The distance from la Fortuna makes restaurant visits a bit tricky. With a car there is no problem, but otherwise a taxi is needed wich is pretty expensive, around 10 dollars in each direction when we write this.
Genuine Hotels.com guest review
1 night trip Oct 24, 2012
A Traveler
SE
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Disfrutamos mucho nuestra estancia en Lavas del Arenal en La Fortuna. Las instalaciones son muy agradables, los jardines estan muy bien cuidados, el servicio es magnifico, el desayuno es riquisimo y abundante, la atencion al cliente es excelente y la calidad en el servicio es superior. Definitivamente recomendado!
Genuine Hotels.com guest review
Other trip Sep 28, 2012
A Traveler
CR
4.0 / 5Excellent
"muy limpio, cómodo y seguro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
muy buena
Genuine Hotels.com guest review
1 night trip with friends Sep 15, 2012
Vero
CR
5.0 / 5Outstanding
"CERCA DE LA FORTUNA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
EXCELENTE , LOS PROPIETARIOS MUY ATENTOS , EL TRATO EXCELENTE, TODO MUY BIEN
Genuine Hotels.com guest review
1 night trip Sep 8, 2012
LIZETH
VE
4.0 / 5Excellent
"arenal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
chambre confortable dommage que les fenêtres ne s'ouvrent pas . branchement électrique précaire dans la salle de bain
Genuine Hotels.com guest review
3 night family trip Aug 26, 2012
jourdan
FR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Oct 7, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip Feb 12, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Sep 10, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Feb 24, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night family trip Dec 1, 2014
Michelle
CA
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Allan
CR
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Apr 27, 2014
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Feb 4, 2014
A Traveler
DE
2.0 / 5Fair
"Netter Garten, unpersönliche Zimmer, kein Personal"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 16, 2013
A Traveler
DE

TripAdvisor reviews for Hotel Lavas del Arenal

Overall rating:Based on 280 traveler reviews

Most recent traveler reviews:

Overall Rating
"3 Days of Excursions booked through Hotel Lavas del Arenal"
05/26/15 Lance S
Highly Recommend Hotel Lavas Del Arenal and its staff. We booked three days of excursions through the hotel - Mario (and his family) were very accommodating and did everything possible to make the trip easy for us. We had some changes that they were able to help out with and made it a seamless and stress-free experience. They went well beyond the call of duty. Highly recommend them!
Overall Rating
"Off the beaten path"
05/24/15 Andrew C
Mario and his staff are very accommodating. The hotel is set back off a dirt road a short cab ride from La Fortuna, and there is also easy bus access. They are well versed in many activities around the area. Make sure you brush up on your spanish, we went in the offseason, there was definitely a language barrier, but the owner of the hotel is always only a phone call or email away. Very accessible.
Overall Rating
"Great place for great price"
05/23/15 Tina T
Great place to stay that is not expensive and you get a very good service. Everyone treats you extremely well and are very welcoming, caring and willing to help. The room was decent and had everything necessary to have a comfortable stay. I sure advice for people to book their stay here since you will save lots of money and have a good time exploring Costs Rica. The food available for breakfast,lunch and dinner is very good but always the same everyday.
Overall Rating
"Great time in La Fortuna!"
05/19/15 mercedes m Los Angeles, California
Bought a groupon for this hotel. Traveled in April 2015. Everything about the trip was great. We were in constant contact with Mario, who helped arrange transportation and excursions. Met a lot of great people who booked through groupon as well. Had a great vacation!
Overall Rating
"Great place"
05/10/15 Moni25-88 El Paso
This place is great, we found it by booking with Groupon. The package that came with it contained 5 nights there with transportation from the air port and the excursions. If we wanted something else to be included the hotel took care of it. The staff was great real friendly and helpful. Most of the staff doesn't know much English but they try. We cooked out there and the staff helped us set up for the cookout. The room is real simple but it works. The shower is low pressure so that's a down side. The food to me was GREAT, some people didn't like it because it's mostly rice and beans served but how is it different than the U.S. Everything usually comes with fries. Don't be afraid to ask the staff for anything, they will try to make it happen. Looking to go back again!
Overall Rating
"Very nice place and staff"
05/08/15 Sophias_Momma1003 East Stroudsburg, Pennsylvania
My boyfriend and I just spend a few days here. Such an amazing place. It's on the outskirts of the town, very pretty and tranquil. Not too far from town at most a 10 minute ride to el centro as they called it or the town of la fortuna. Mario, the owner, and his staff, Kathia, were so helpful from the very beginning. Both Mario and Kathia answered any questions we haf prior to our vacation via email. And when we arrived the help did not stop. They made sure we were happy with all the arrangements. Even helped change one of our scheduled tours. I would recommend this hotel to anyone not looking to stay in the hustle and bustle of La Fortuna but still really close by to enjoy all aspects of La Fortuna.
Overall Rating
"SUPER friendly and accommodating!"
04/21/15 Vanessa R San Francisco, California
Hotel Lavas is a great place to go if you are looking for a friendly place to stay! Mario was EXTREMELY helpful, friendly and accommodating. So was Carlos (our driver, who made it an educational drive from the airport to the hotel :D)! The hotel serves your typical Costa Rican breakfast (rice, beans, fruit)! Super fresh and delicious. Mario was willing to help my brother and I book our expeditions and check up on us to make sure we were safe, having fun, and excited for our next trip out into La Fortuna. The rooms are clean, and included a mini fridge which was perfect for us! The rooms also included a small microwave. I hope one day to return to Lavas and enjoy the other great expeditions Mario told us about! :) The area itself is super safe, and everyone is friendly! I felt like I knew the people they were so helpful, sweet and accommodating!
Overall Rating
"Amazing"
04/16/15 Jessica S Bronx, New York
I booked this hotel through a Groupon, as I think most people did, and let me tell you when they set put to help you, they help you!! We spent 5 days in fortuna, breakfast was awesome and the staff was super friendly and helpful. Thumbs up to natural fresh juice and fruits every morning!! Yummm Everything we needed they helped us with. Transportation to the town was always provided for us. And no the town is not walking distance but the place is super safe. We were out and about till 10pm although you'll probably be too tired after all the actives to be out that late. Carlos was awesome! Mario and Carlos helped us out tremendously always keeping in touch. Last 2 days in Costa Rica was spent in Jaco beach and Carlos drove us there. We had a problem with our hotel location but they helped us out big time. Seriously going the extra mile Miss it too much now =(
Overall Rating
"What an amazing place!..."
04/09/15 Nelly V
We were treated exceptionally well at this hotel. Mario (Owner) made certain all the details from airport pick up, tours, meals, any needs were met. He even set up a beautiful birthday dinner with a cake and wine for my husband! He did that without me asking and really provided such an amazing experience. The hotel is beautiful, clean, peaceful and the sounds of nature and the surrounding gardens were so relaxing. Our room was clean and bed very comfortable, the tv was a flat screen with Spanish and a few English stations which we hardly watched since we were so busy on our tours or enjoying the pools/grounds. The meals were delicious especially the dinners...well worth eating there just about every night. The tours...just when you think you had such an amazing time and the tour is ending, you are presented with more! You get way more than expected! Again, Mario, set them up with the various tour companies. The ziplining, rappeling is out of this world-Marco and I think ? Meera were so great (blonde-haired, blue-eyed-sorry for forgetting her name because she was phenomenal); whitewater rafting with Alberto was phenomenal; Eric and Oscar from Red Lava took us on the Cerro Chato hike (extreme but well worth every minute. Mario and staff (Carlos, Kathia, the other girls) were so attentive and treated us like Family. You will do well staying here. We did not get a rental due to having the tours which provide pick ups and drop offs, store was about 5minute walk down the road and since we were there to relax, we didn't feel the need for a rental. We did grab a taxi to town one day and considering the distance and hills was worth the money. IF you are looking to enjoy the feel of Costa Rica and relax, this is the place for you. We will be back with our kids for sure! Pura Vida!
Overall Rating
"Okay for a bed-would not stay again"
04/05/15 cameronc65 Orlando, Florida
The hotel has potential. I you're looking for American standards this is not your place. But if you need a bed it's okay. Location: not great you're a $10 taxi ride there and a $10 taxi ride back from downtown. If you have a rental car you're fine. Staff: their current staff is really good, but they seem to be short staffed. We had to continually hunt down people for assistance. Also they had no staff members on site that spoke English which made it hard to communicate especially when it came for paying for things. Rooms: come with a mini fridge and microwave, rooms were clean and the cleaning service even made animals and such with the towels. However, we did hear rats in the wall and it even made an appearance in our room the last night. We were frustrated and received no compensation from the hotel. The owner remarked "oh that's bad." We went because of a groupon that included adventure tours. That made the trip. I would not stay at this hotel again.
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