"Great hotel, poor quality control"
Found several items in our mini fridge already open. At night the bars turn pretty thuggish.Genuine Hotels.com guest review
"New Years Eve"
Definitely had a club atmosphere down stairs. Walls were too thin and munchie bar to expensive. Theres an automatic $30 charge for valet that I was unaware of until I checked in. But besides that, all else was great. Would want to stay again but this time for more than a one night.Genuine Hotels.com guest review
"Noisy hotel, impossible to sleep"
The staff at The W in downtown Atlanta were simply wonderful. They were all very polite and professional. However, the hotel must have been built with little to no sound proofing. I was on the 9th floor and was woken up multiple times by noise from the street or other noises coming from inside the hotel. The complimentary ear plugs were a nice gesture […] but were still ineffective. If you want to get any sleep, don't stay at this hotel. Read moreGenuine Expedia guest review
"Book this hotel if you like to have a good time"
Booked this hotel for myself and a few friends for NYE 2013. The room was great, perfect view of ATL. I believe we stayed in what they call the "Fabulous Room". I sincerely will not stay in another hotel unless it a Starwood hotel like the W.Genuine Expedia guest review
The stay was very plasent.Genuine Hotels.com guest review
"First time to ATL, home run with the W Downtown!"
First trip to Atlanta and needed something with easy highway access, in downtown, and a quality hotel...The W hit all three! Just like all the other W's with chic, modern style and trendy everywhere. There is a BLT Steak inside which is phenomenal. Everyone was super nice, the rooms were big, and the view was fantastic. Will stay every time I go to […] Atlanta from here on! Read moreGenuine Hotels.com guest review
If you like no peace at all and the staff telling you that there is nothing they can do about the party above you then this is your place.Genuine Hotels.com guest review
"Modern and sophisticated hotel"
Very modern and sophisticated hotel. Smaller room but very open plan.Genuine Hotels.com guest review
Nice hotel. Allowed us to check in early before a game. Easy to retrieve car from valet. Had keurigs and complimentary coffee on each floor. Room was very dark, would have liked more lighting. Staff was very niceGenuine Expedia guest review
"Nice hotel in downtown Atlanta"
Very nice hotel Located in the downtown Atlanta area. The staff was very informative and helpful. The hotel was very clean and modern! The atmosphere there was great. if you're looking for a nice hotel in the downtown Atlanta area that's close to the Georgia Dome, coca-cola factory, and the CNN center I would consider this oneGenuine Expedia guest review
Had a great trip to Atlanta. Loved the hotel. Clean, modern and comfortable. Close to major attractions. Will come back again.Genuine Hotels.com guest review
"The W was on point"
Everything was great. Clean, friendly and fast service. Very impressedGenuine Hotels.com guest review
Nice staff, clean rooms, wonderful barGenuine Expedia guest review
the hotel was nice the staff was nice.The problem was they take advantage of their guests.Not only do you have to pay for internet for all devices,they also block any data plans you have with your phones.So if you don't know the area,you kind of need internet.Room service food was not good at all.We ordered french toast and pancakes,with side of bacon,extra […] large coffee.Wasn't edible,not a picky eater eighther.the bill for that was 70 dollars. Read moreGenuine Expedia guest review
Time was great would like to remind housekeeping to keep up on servicing the room. NOT all guest are on the same schedule.Genuine Expedia guest review
"Another delightful stay at a W Hotel."
I am never disappointed with a stay at a W Hotel. Room was nice, modern design, clean and very accommodating. Staff was delightful, as always. Location is very good - near many downtown sites and restaurants. Will be back for another visit in about a week as I will be passing through Atlanta once again on a trip.Genuine Expedia guest review
"Always a good time at the W"
Centrally located. Festive. Friendly and helpful staff. Would have no issues staying here again.Genuine Expedia guest review
"Came for the Pats game!"
Travel to football games different city each year. We chose the W because it is the W!!! It did not disappoint in any way! Staff amazing as expected, services and the room were great! Perfect location for us!Genuine Expedia guest review
"Stylish Hotel in Downtown Atlanta"
We stayed at the W while in town for a Depeche Mode concert. The hotel is close to the interstate, and convenient to everything in the downtown area. We ordered room service when we got back to the room, which was fantastic. We really enjoyed our stay.Genuine Expedia guest review
"Honeymoon night before heading to Biloxi, MS"
Very upscale party atmosphere. Never had to ask twice for anything. Our toilet was running, we called and within 10 minutes it was fixed by the maintenance staff, and this was at midnight. At 2 o'clock I went downstairs to smoke a cigarette outside and met Celo Green and Snoop Dog. Overall it was a very good experience.Genuine Hotels.com guest review
I stayed here on business. It was a nice hotel with huge windows that were very pleasant and made a small room feel a little bigger. Very stylish.Genuine Hotels.com guest review
"Great hotel badly managed"
Very seldom do you find a great place to stay that treats their guests as badly as this hotel. On Saturday 8/31, the pool staff and management, accompanied by a hired law enforcement officer, kicked everyone out of the pool in the rudest form I have ever encountered in a place where you pay good money to stay. On top of that, they were so rude, demeaning, […] and abusive to my wife and I that we cut our stay short and left that night. The hotel caters to a party crowd and the staff, including the valet, would rather spend their time fraternizing than working. They won the award for truly giving guests the impression that they are not welcomed. Read moreGenuine Hotels.com guest review
"Beautiful view and hotel. Food at BLT excellent"
Husband & I were celebrating our 30th wedding anniversary. They sent Champagne and strawberries to our room after arrival with a card congratulating us. We enjoyed the pool and Wet Bar during the day & evening. It was a romantic weekend.Genuine Expedia guest review
"Great decor, not so great service"
The hotel and room were modern, chic, and aesthetically pleasing, however the valet and front desk service were less than par. After checking out, we asked to check our luggage so we could enjoy the pool and grab lunch before heading home. The employees were less than eager to help us, and actually told us it would be easier to hunt down our car in […] the parking deck and leave our stuff in the car. The staff at the pool also looked at us like problem children when we asked for a menu for lunch. Read moreGenuine Hotels.com guest review
Had a wonderful getaway w/my husband. Hotel very clean. Staff was wonderful. And Frank was always avail when we were ready to be on the go!!Genuine Expedia guest review
"Relaxing and living the life"
The room was kind of small, but not too small. The beds were beyond comfortable. Feathers on feathers on feathers. The bathroom was interesting and cool. Very chic! My view was a nice view. The pool was beyond amazing; a city view, salt water, drinks by the pool. I felt like I was a rock star. W Atlanta is a very nice and up class hotel.Genuine Hotels.com guest review
"Will go again"
My family and I had a great stay...we were happy with the overall experience from the room to the pool and location.Genuine Hotels.com guest review
"A very good staff and excellent location"
It a excellent option for attending Conference and Business meeting in Atlanta, specially at Atlanta SmartGenuine Expedia guest review
"Rained Out but Fireworks made it worth it!"
Unfortunately, it rained the entire time which was out of the hotel control so I could not relax at the pool which was one of my main reasons for chosing this hotel. Another note was that the hotel had NEA convention guest staying at the hotel which made it very crowded at the hotel and some long waits for the elevators. The hotel was very accommodating […] during the 4th of July though due to a private party at the wet bar area they opened a suite on the 26th floor for guest to view the fireworks. it was amazing view making it seem like you could just reach out and touch the fireworks. I still would recommend this hotel but not when it has convention guest. Read moreGenuine Hotels.com guest review
This was a conspicuously beautiful hotel upon entering the lobby. It has a very intimate lighting system and their staff is very helpful. There were a few undesirables staying there simultaneously with my fiancé and I, but they weren't plentiful. I had a great time at this hotel, it has a convenient location downtown, within walking distance of centennial […] park. The view from the fitness center and pool is pretty amazing. I can't wait to book another trip to the W!! Great job Read moreGenuine Hotels.com guest review
"BEST HOTEL YET!!!!"
They were awesome. It was my sisters birthday which was the 4th of July. They gave us a courtesy champagne and even hand written her a birthday card. They even let us have free internet the staff was very very friendly . We will definitely be back at any W HotelGenuine Expedia guest review
I had a great time. The hotel was beautiful. Everyone was polite and helpful. The stay was pleasant.Genuine Hotels.com guest review
"Nice property; noisy hall"
Nice property but the sound proofing between the hall and rooms leaves a lot to be desired. There is a reason that they include complimentary earplugs with the room. You hear almost every movement and conversation that occurs in the hall. Otherwise, nice hotel and location.Genuine Expedia guest review
Do not use the hotel phone I made 4 calls and my total charges was 52.00Genuine Expedia guest review
"I like this hotel"
It's a trendy hotel with no door for the shower room. Good for single person or a couple, but not for 2 people traveling together. convenient location for going anywhere.Genuine Expedia guest review
"Everything was fantastic, except"
The hotel was beautiful! The room was very clean! The food was very good! However, Sunday morning my wife and I were awakened by someone banging at the door around 4:30 am. When i got to the door and checked the peep hole, a woman was sprawled out in front of the door, talking very loud on the phone. I listened for a second and she was talking to someone […] about how she was at the right room. So the security of the building was in check at that moment. Other than that we had a great second anniversary!! Read moreGenuine Hotels.com guest review
Loved hotel...very elegant and we even saw a few celebrities during our stay! Classy and fabulous hotel!Genuine Hotels.com guest review
"Pool way to cold"
Everything and everyone associated with this hotel was great. The only problem I had was the pool was way to cold. It's a problem when the pool deck is full of people wanting to swim but no one was in the pool.Genuine Hotels.com guest review
"Oh So Pleasant getaway"
Lovely staff, great room, had a blast! We left some items in our room at check out. Realised a day later.... Called the staff and they promptly mailed our belongings. Very professional staff! I def. will stay again.;-)Genuine Hotels.com guest review
"Service was lacking"
It is a beautiful room and very trendy and cool hotel. The service was less than par this time tho. Our rooms were not ready upon arrival and they had to switch floors for us. We ordered room service and drinks to the pool and they took 35-40 mins to bring our drinks to the pool. It was lacking to say the least. It was as if the staff did not really […] care. Hotel is beautiful tho and great location. Read moreGenuine Hotels.com guest review
"W Downtown Atlanta weekday stay"
Staff were simply great. Hotel is just like the usual W set up and if you're into that new style, you'll love it.Genuine Expedia guest review
"Booked a kind. Gave me two queens"
My experience was disappointing at this hotel I have stayed at another W hotels and my experience was completely different. Rude staff, dirty rooms. I don't recommend this hotel.Genuine Expedia guest review
Very Nice Hotel but a bit expensive for the small roomGenuine Hotels.com guest review
"close to all must see sights"
awesome! everyone was so greatGenuine Hotels.com guest review
"Confort and luxury"
I love this hotel chain and I feel like it is my second home wherever I go.The only bad part about it was the room service. I ordered room service and waited for an hour only to find out that my order never went thru. I call the front desk and they were very apologetic and comped my meal. The rooms are super nice and clean and very comfy.Genuine Hotels.com guest review
Overall the stay was ok. The only thing is that they charge for internet services and there are no late night restaurants (besides the bar). Rooms very clean but the overall staff is not very helpful.Genuine Hotels.com guest review
Everything was wonderfulGenuine Hotels.com guest review
I have stayed at W for many years. This one just felt different. Was not comfortable in my room, with everything having a price tag on it and everything was marked up 3 times more than it actually cost. Even the continental breakfast in the living room was a charge for anything that was laid out. The hotel is very dark even with all the glass. The staff […] is great, friendly, helpful, concerned about your stay. The rates that they have at this hotel are just higher on everything. You might get a good rate but you are going to be hit with charges if you do anything on whatever - whenever. Read moreGenuine Hotels.com guest review
Room was very comfortable, staff very attentive - only thing not great was how dark the rooms were - and two bulbs were out, in addition. Nice ambiance, but cant see your stuff!Genuine Hotels.com guest review
"Good for business downtown... great steakhouse"
I liked the Hotel a lot, however I just don't think that Hotels of this caliber should charge internet fees....Genuine Hotels.com guest review
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