Roosevelt Inn And Suites - Ballston Spa

We have been coming here for the past 12 years. The former owner was meticulous and kept things in perfect condition. It is still ok but the sofa was so worn out we could not even sit on it. Pillows need replacing too. But the pool and jacuzzi are wonderful. Housekeeping is very good. Will stay again.

Genuine Hotels.com guest review

It was terrible. The bed was unbearably hard. We asked to be moved to another room, and they said "All beds are the same in every room." We ended up leaving and driving home. The hotel would not reimburse any form of compensation. TERRIBLE hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was great. Always stay here when in Saratoga Springs which is usually 2-3 a year. Hotel has everything one could want.

Genuine Hotels.com guest review

Booked a non-smoking room but it smelled of smoke. Asked to change rooms to another double and was moved to a king bed room. Walls thin between rooms. Amenities and location good.

Genuine Hotels.com guest review

always have found the front desk personel helpful and friendly:)

Genuine Hotels.com guest review

Absolutely LOVED the jacuzzi & sauna ..... the indoor pool needs to be a bit warmer though.

Genuine Hotels.com guest review

Overnight stay, room was clean. Older and a bit on the small side, bed very comfortable, small fridge and microwave in the room. Would stay there again.

Genuine Hotels.com guest review

We wanted a fair price at a hotel with a pool, so we booked at Roosevelt Inn & Suites. The Inn is beautiful, located fairly close to the downtown. Saratoga Springs is an interesting, historical area. Unfortunately, when we arrived we were informed that the pool and spa were 'out of order' and they would not be repaired until the following week, after […] we had left. The front desk clerk rather rudely informed me that we should 'feel free' to leave and look for another hotel with a pool. She stated she had begun to call people to inform them of this problem - obviously I had not been called. She further informed me that the previous owners did not even allow children! It was late, we were tired, so we chose to stay. I was told I 'could speak to the manager' the next day but the clerk doubted my problem could be resolved since I had already received a 'very good rate'! She advised me to contact hotels.com. On the positive side, one of our rooms was upgraded to a really nice Junior suite, with 2 rooms and a jacuzzi. Our other reservation was a fabulous suite, with a soaking tub, stand alone shower and full kitchen. I chose not to speak with the manager. My only other complaint was the bed in the bigger suite - it really needs a new mattress. We will return to Saratoga Springs and will consider staying at Roosevelt Inn again. Read more

Genuine Hotels.com guest review

We decided to stay at the Roosevelt Inn & Suites because the rates were good and there was a large pool and spa. Unfortunately, upon arrival we were informed that both pool and spa were out of order and would remain so for our entire stay. We were told we should 'feel free' to find another hotel that evening. Since it was late & we were tired, we decided […] to stay. We had originally booked a suite and 1 regular room; the room was upgraded to a jr suite. Our suites were gorgeous! One had a two rooms/jacuzzi bath, the other was HUGE with a soaking tub & stand alone shower, flat screen TV and full kitchen. My only complaints: the larger bed - needed a new mattress, and the front desk clerk was rude and not helpful. The hotel is classic, situated a little out of town. The rates were really reasonable. Read more

Genuine Hotels.com guest review

All 6 people are completely satisfied with our stay at Roosevelt Inn and Suites.

Genuine Hotels.com guest review

This is an older property but very well kept. Desk staff was friendly and accommodating to our special requests. The location was a reasonable distance from the event we were attending and quieter than being in the middle of town. The room was comfortable for our one night stay. We did not take advantage of the indoor pool or fitness facilities during […] our brief stay. We would use this hotel again without hesitation. Read more

Genuine Hotels.com guest review

Absolutely loved it - the best part was the jacuzzi & sauna!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

All in all quite acceptable. I will stat there the next time I am in Saratoga.

Genuine Hotels.com guest review

We have been staying at the Roosevelt for over 10 years. It is convenient to the spa and downtown Saratoga Springs. Over the years we have seen the hotel age, but it is still a good value, and the pool and hot tub is very nice. The staff is always welcoming and very accommodating. The complementary breakfast is decent - fresh pieces of fruit and cereal […] especially nice. Read more

Genuine Expedia guest review

a microwave in the breakfast room would have been helpful even though there was one iin our room Pool water was too cold for comfortable swimming - I need at least 80 degreees Very comfortable king bed

Genuine Expedia guest review

We were in the area for a dog show. The desk clerk was very nice and helpful. It is a great location right off I-87 with great places to eat close by. The grounds of the Roosevelt were extremely well kept and very appealing. The rooms need a little updating but was very clean. We were in a courtside room which was very spacious w/frig, microwave and […] we requested a coffeemaker because we had to be up very early, which they had in our room when we arrived. Will certainly stay there again and with the very good price we got through Hotel.com it was a great stay. We were unaware that the Finish Line Restaurant was closed down, which is on the same property, but with nice restaurant so close that was not a problem for us. Read more

Genuine Hotels.com guest review

A nice surprise! I was attending a conference at another hotel, but couldn't get in there. For a lower rate, I got a nicer room! Staff are extremely courteous and helpful! The room was clean, comfortable, and very quiet.

Genuine Expedia guest review

Staff was very accommodating, Hot tub was delightful on a cool Fall Sunday evening Bed was comfortable and breakfast (continental) sufficient. For a facility of this period The Roosevelt is great for a short stay. Well maintained and CLEAN

Genuine Hotels.com guest review

Most enjoyable stay - especially using pool & jacuzzi & sauna!

Genuine Hotels.com guest review

The room was larger then expected and I used the gym several times. Thhe massage service was very good. Should have brought my bathing suit food the indoor pool and spa.

Genuine Expedia guest review

Easy to read bullet points * the room smelled of old mold * pillows and blankets were so thin and mattress was uncomfortable *was afraid of bed bugs* * whirlpool was not hot at all * sauna in the locker rooms were dirty - father cut his foot on something while walking around * room above us was checked in at 3am. we heard every step they took, we heard […] their entire conversation *walls and ceiling is weak. as the people above us walked around i felt like the ceiling was going to collapse (no exaggeration) * very old fashion - website said HBO channels. the tv is older than my grandparents. there is a vhs player * overall the website and the rest of the reviews on expedia was deceiving. I went for my fathers birthday and everything was ruined. they spent all the money on the website and not the inn/suite or whatever you call it. Read more

Genuine Expedia guest review

the hotel was nice a little outdated the bathroom was small all in all it was a plesent stay

Genuine Hotels.com guest review

Everything was easy about this hotel, near the concert at SPAC and quick to get to after the show. Most of the complaints on this site are about how dated the rooms are and it is true, they are dated. The rooms may be dated but they were clean and well maintained. They should consider new beds though, that is my only complaint.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our two night stay was quite enjoyable. Close to Saratoga Springs, it allowed us easy access to all sites. We found the staff to be very courteous and helpful and the property was well maintained. We would certainly stay here again on a return trip to the area.

Genuine Hotels.com guest review

Hotel is a little dated but the staff is friendly and the rooms are clean. Great fitness area and morning breakfast! Would definitely stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is old, but clean. Beds were extremely comfortable. Maid service was good. repair guy came right away when bulb burnt out. bathroom dated and small but plenty of hot water. pool a little small and in front of hotel when there was plenty of space in back with quiet away from road. Good value. Complimentary breakfast was the typical hotel chain […] weak coffee and 7/11 packaged danish donuts and bagels. Dunkin right across street. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I cannot say enough good things about this hotel. The accommodations and staff were tremendous. Great place to stay in Saratoga area - especially with children. Indoor and outdoor pools, fitness center, large tranquil grounds, complimentary continental breakfast - and the staff could not be friendlier or do anything else to make our stay more pleasant. […] I would absolutely recommend this hotel and will stay there when I return. Read more

Genuine Expedia guest review

The roosevelt Inn was absolutely nothing like it was presented on it's website. I expected a nice Inn with a Spa, not a low quality dirty, unkept, out dated mess. The bathroom had visible mold in it. The furnishings reminded me of a 70s bordello; even the picture frames were leopard printed. Yuk! The coffee maker had been used but not cleaned. The bed […] sheets made me wish I had brought a sleeping bag. The dresser had wrappers and leavings from medical syringes in it! It was disgusting and I would never recommend it to anyone except the local board of health, for a clean-up. The place is for sale and it's obvious no one cares about it's condition. There is a Spa somehow connected to the Inn that actually seemed clean and kept, but no one was there. With the condition of the "Inn" I also wonder if they had a lot of happy endings there...gross. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We got a room on the 1st floor , the bathroom light did not work and could not be fixed.Then they gave us an upgrade to the 2nd floor which was nicer than the 1st. Both rooms had the musty smell . The Breakfast was okay the usual,Bagels, coffee, and fruit.There were no tables to sit at,chairs were located next to the check in counter. All in all We […] would not stay there again. Read more

Genuine Expedia guest review

OK. Large indoor pool and gym.

Genuine Hotels.com guest review

Sounded good, and certainly convenient. As Bette Davis would say, though: "What a dump". It's not just that it's old and outdated -- that would be OK given the low cost. It's awful. Furniture had dust on it. I pulled back both of the old bed spreads and looked underneath. Both had multiple disgusting stains -- and had been laying on top of my bed. The […] remaining bedding consisted of a thin, undersized blanket and sheet. Door and walls had many marks and damaged spots. It's odd as they have clearly put a lot into the exterior and into things like the health club with its pool and hot tub (both out of order but they LOOKED nice). There's no excuse for filthy stained bedspreads, and for not updating their bedding and fixing things. Oh, and the wi-fi, though free, was unreliable, constanting cutting out. Would have left but it was late and I had to be up early. Read more

Genuine Expedia guest review

The room was like a typical motel room, a little tired but fine with me. What sets this motel apart are the sports activities. I would go there again.

Genuine Hotels.com guest review

The room was dirty and old....very disappointing. would not reccomend you stay here.

Genuine Expedia guest review

Had a fantastic time - the jacuzzi and sauna were the BEST!

Genuine Hotels.com guest review

was convenient to Interstate---had lst floor room near office as I am elderly..

Genuine Expedia guest review

The grounds are lovely, the reception area pleasant and our room was clean in general but a bit outdated. HOWEVER, there was black mold between the tiles in the bathroom and that grossed us out. I did buy a bottle of spray bleach and attacked it but it only did some good. Even if the rest of the room was immaculate, the black mold created an undesirable […] perception for us. We were there on a Thursday but not on vacation so I needed internet access for business. I haven't experienced a slow connection like this in years and by the evening it was out completely. I was twice on the phone with the internet company - yes, you are on your own in this place - but that did not help much. We will not be back! Read more

Genuine Expedia guest review

I had a great experience in your hotel while attending a wedding at the State Park and visiting Skidmore----we will be back for the summer races. Denise from Boston

Genuine Hotels.com guest review

Hotel is nice, little bit of noise from the road , but if you will keep your balcony door closed you are Ok. The pool area is really nice it was very clean, we did not go for outside pool but it was some people out there and looked like they enjoyed it. Breakfast was complementary so nothing to talk about. And it is really close to everything , parks […] and Saratoga Springs downtown. Read more

Genuine Expedia guest review

We found the staff friendly, the spatious grounds very appealing. We enjoyed the indoor pool, hot tub, and gym (we didn't try the outdoor pool). But most of all, we paid for the lowest-price queen room, and someone else wanted to stay in the room, so they upgraded us to a palatial suite.

Genuine Expedia guest review

WHEN I WENT INTO OFFICE TO GET THE KEY TO MY ROOM THE FRONT DESK PERSON WAS VERY PERSONABLE AND SHE TOLD ME THEY UPDATED MY ROOM I HAD A FRONT LAWN ROOM (WHICH I HAD LAST YEAR AND WAS VERY NICE COUCH W/TV, REFRIGERATOR AND COFFEE MAKER AND AN ADJACENT BEDROOM W/BED & ANOTHER TV MY UPDATED ROOM WAS TWO BEDS AND ONE TV, REFRIGERATOR AND MICROWAVE NO COFFEE […] MAKER . BATHROOM TUB WAS BROKEN, PATCHED SO IT WOULDN'T LEAK BUT NOT FIRM Read more

Genuine Hotels.com guest review

Loved our stay. Will definitely stay again. This is our favorite place.

Genuine Hotels.com guest review

Love this place - clean, quiet, friendly, etc. Outside of town but well worth the short drive. Saty here eveytime We're in Saratoga Springs to see my daughter at college there!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review