All hotels in Helen, Georgia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here101 Edelweiss Strausse, Helen, GA, 30545, United States of America, ‏‎855-239-9479
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.1 / 5Good

Score breakdown (from 156 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.3
  • Comfort
    3.2
  • Condition
    2.9
  • Neighborhood
    3.9
5.0 / 5Outstanding
"Fairly priced and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was not expecting much but was pleasantly surprised because the room though old was very clean and fresh smelling. Having a refrigerator was a plus. Our stay was very pleasant.
Genuine Expedia guest review
Other trip Oct 23, 2013
Ray
US
5.0 / 5Outstanding
"helen best reasonable motel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed here before. The motel is clean and convenient but not in the middle of town. How big is Helen though?? Anyway, good staff and good place to crash with all the necessities. Its a walk to anything, drive if you need, theres plenty of public parking at the end of the street. (4 blocks)
Genuine Hotels.com guest review
1 night trip Jul 30, 2013
r mann
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I arrived early and had to wake the owner up.I also asked if I could take advantage of the free breakfast as I was going to be checking in that day and was turned away. It would have been very easy to allow me a mini muffin to keep the loyalty to your customers. The next morning while eating at the recommended time, my husband had to once again " wake" the owner to provide us with fresh milk. The shower heads are very corroded. However the staff that was at the desk later were polite and "unlocked" the chain around the pool to allow my daughters to swim 30min early.
Genuine Hotels.com guest review
1 night family trip Aug 7, 2013
Lisa B
US
4.0 / 5Excellent
"affordable, friendly staff"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
close to helen without being in the middle of everything. comfortable room, pool wasnt spectacular, but ok for a family just trying to spend time together
Genuine Expedia guest review
Other trip Aug 4, 2013
nimm
US
2.0 / 5Fair
"Close to water park and tubing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Quality was poor. The room was not cleaned during our stay. The beds were double beds and 2 pillows per bed. The lobby looked like it was under construction, but it was not. Breakfast was from 6-9am and we never made it (we are on vacation! I dont want to get up that early) It is foreign owned and operated. Overall, if you go cheap, this is what you get.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2013
Meagan O.
US
1.0 / 5Poor
"Nasty"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Mold on the walls. A pervasive and overpowering scent of pine-sol. Damp carpets. Stained sheets. Lumpy, springy beds. Need I say more? The staff was OK. The breakfast was skimpy, but not terrible for the price. It was mainly just how disgusting the hotel was, like it was halfway on it's path to being reclaimed by swampland. Also: a big extra charge to use a crib? My advice? Pay a little more and don't feel like you are slowly decomposing in a fungus farm. Oh, one point in their favor: the bathrooms were sparkling clean - so kudos on that one!
Genuine Hotels.com guest review
1 night family trip Jul 21, 2013
Chuck
US
2.0 / 5Fair
"Gross!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is old and gross! One of the mattresses in my room was ripped down the side. Everything felt moist from the carpet to the linens. I will never stay there again! I felt nasty just being in the room.
Genuine Expedia guest review
Other trip Jul 20, 2013
Heather
US
2.0 / 5Fair
"Not prepared"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
When checking in rooms not ready and poor cleanliness. Stayed 3 days and room not cleaned once.
Genuine Expedia guest review
Other trip Jul 17, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel receptionist was clearly impaired. She and other hotel staff members sat in front of the utility room, which was right by our room all night! The one inch gap st the bottom of the door allowed me to fly see them pace in front of our room well into the morning hours.
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
T
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was fine, except breakfast hours for a weekend were very early (7-9am). It would be nice if when there's a huge event in town, and it's a weekend, that breakfast lasts at least until 10pm.
Genuine Hotels.com guest review
2 night trip May 17, 2013
A Traveler
US
3.0 / 5Good
"could have been better"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Arrived early. Desk clerk helped us with checking in early. Great all around staff at the hotel. The room was very dated. This was very obvious when we got to the room. A/C filter was dirty found this when the unit stopped cooling. Wanted to iron my clothes found that the iron was dirty and also the ironing board was dirty. There was no cover on the light fixture in the bathroom. Toilet didn't quite work right, had to flush 2 times anytime we used it. Chair backs were broken. Nightstand and dresser had big chips in the finish. The TV was terrible as well could barely see the picture. The only part about our stay that was god was the wonderful staff that works here. The owner really needs to update a lot of things here.
Genuine Expedia guest review
Other trip Jun 29, 2013
Ktmoney
US
2.0 / 5Fair
"Not stay again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Strong smoking smell in the non-smoking room that I booked. Did not provide any cups for coffee or water. Subpar breakfast, no sausage or eggs or bacon. Frontdesk staff disappointing too.
Genuine Expedia guest review
Other trip Jun 28, 2013
harry
US
3.0 / 5Good
"Mountain get away"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was clean but both bed covers had cigarette burn holes in them as well as one of the blankets. The underside of one of the bed covers also had red stains....... blood? It was also a little noisy at night. Not really walking distance to downtown Helen.
Genuine Hotels.com guest review
1 night trip with friends Jun 1, 2013
Lowe
US
3.0 / 5Good
"Adequate facilities"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I just needed a place to spend the night in order to be close to where I wanted to hike the next day. The hotel was adequate.
Genuine Expedia guest review
Other trip May 29, 2013
Carla
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was fairly clean. And the staff were nice and friendly.
Genuine Expedia guest review
Other trip May 7, 2013
richard
US
1.0 / 5Poor
"Underwhelming."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Very underwhelmed with my stay at the EconoLodge in Helen, Ga this past weekend. The room was ok, it worked for a family of 4. The bed was hard, pillow flat. A/c was too cold, but the room got too hot without it. The shower head was disgustingly dirty. Breakfast was decent if all you drink is bad coffee, no juice and very little milk. Staff was friendly. Location was good. Will not stay here again, I'll spend the extra few bucks and try something else.
Genuine Hotels.com guest review
1 night trip Apr 13, 2013
Mark
US
3.0 / 5Good
"You get what you pay for."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Plus - Friendly staff. Quiet area. Close to Helen, but not directly in town. The Downside - The beds are advertised at Queen, but they are Double sized and not very comfortable. Sheets were so thin you could see the mattress through them. Very close to waste water treatment facility. Overall - Decent hotel for the money if it's a short stay.
Genuine Hotels.com guest review
1 night trip Apr 5, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Room was fine for a niteover...clean..a fairly.old establishment that needs a makeover but all in all the room was fine
Genuine Hotels.com guest review
1 night romance trip Apr 6, 2013
A Traveler
US
2.0 / 5Fair
"Pet friendly under 20 lbs."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Chose this hotel because it was listed as pet friendly. Glad I had small dogs, because dogs over 20 or 25 lbs weren't allowed. Our bedspread had dried blood on it as did the bed skirt. It met the need, but I wouldn't stay there again.
Genuine Hotels.com guest review
2 night family trip Apr 5, 2013
lleindfw
US
1.0 / 5Poor
"Was so bad, we left"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
We checked into this room, we left to go find another place to stay. We found another hotel in town that ALOT nicer for not much more a night. The room was dirty, the bed was flat and hard as a rock, the wallpaper was bubbled and peeling, the bed comforter smelled like it had not been cleaned. It was me and my two kids and I was not about to let them stay there. I coughed up the lost of the room fee and just went to another hotel. For $49 - you get a $49 room.
Genuine Hotels.com guest review
2 night trip Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"beautiful scenary, next to the River"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time. The food was excellent, fun places to see- the weather was perfect. The room was also wonderful!
Genuine Hotels.com guest review
1 night trip with friends Mar 15, 2013
A Traveler
US
3.0 / 5Good
"Shabby, but i'm not picky enough to not stay again"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
hotel needs alot of work!! staff is nice but only two people were there the whole time! its in helen but only barely you still have to drive unless you enjoy super long walks. other than that its cheap and thats what we were loking for at the time
Genuine Hotels.com guest review
2 night trip Mar 8, 2013
A Traveler
US
4.0 / 5Excellent
"Quick Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It is okay for a quick getaway. Beds are okay, the rooms are clean.
Genuine Expedia guest review
Other trip Mar 11, 2013
Jeannie
US
2.0 / 5Fair
"convienent to wedding location we were attending."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Would not do to comment!!!
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
B. Lancaster
US
2.0 / 5Fair
"it was what it was"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The bed room was ok for the price the doors paint was falling off the curtains we had to put a blanket in front of cause u could see through the bottom into the room and when we got there front desk person had a dog jumping all over the place barking and jumping on the counters in our face. But ok for the money
Genuine Hotels.com guest review
2 night romance trip Feb 22, 2013
lee
US
5.0 / 5Outstanding
"Great Place To Stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great stay!! Everyone that works there was really nice and helpful. The location was great and also very quiet. I plan to return in the future. Thanks for a great stay!!
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
Mandy C
US
3.0 / 5Good
"Cheap place to stay in Helen"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was a little shabby, but seemed clean enough. What do you expect for $45.00 per night. Fine for the price.
Genuine Hotels.com guest review
1 night trip Feb 6, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The bathroom was very dirty and there was no coffee pot maker in the room as it was listed to have available. The front desk person was very nice and helpful with knowledge of the town.
Genuine Hotels.com guest review
1 night trip Feb 2, 2013
A Traveler
US
3.0 / 5Good
"Excellent price and friendly staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff was very friendly and helpful. The Econo Lodge is what you'd expect for the price with older furnishings and linens. The grounds and rooms were clean and well kept. Overall a good experience for a very low budget.
Genuine Hotels.com guest review
2 night trip Jan 18, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The woman working the front desk was very nice and brought us extra pillows within 5 min. after we called. Breakfast was nice, place was clean. No complaints. did not have a coffee pot. that would have been nice.
Genuine Hotels.com guest review
1 night trip with friends Jan 11, 2013
Jeanie
US
3.0 / 5Good
"You get what you pay for."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
There were stains on the carpet and chairs in the room as well as some holes in the chairs. However, It was the lowest cost for the area and it was across the street from a water park and within walking distance to all the shops.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2012
A Traveler
US
3.0 / 5Good
"better than i thought"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We got to the hotel a lil after 10 at night so we were concerned if it was as bad as some of the reviews we would be SOL considering it was new years weekend. It was a lil off the main strip so super quiet. Cleaner than I expected and the older lady at the front desk was super sweet in the mornings. It was average hotel but I'm glad we stayed here instead of on the main strip. Its soooo busy in the day. Overal it was clean, beds were ok, only major complaint is everythinf is out dated including the TV it was super old and would have been great if there was DVD player for kids.
Genuine Hotels.com guest review
2 night family trip Dec 29, 2012
Holli
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The price was good and the location but the room was dirty and several things were broken. The phone jack was broken in pieces and many other things. The hair dryer looked like it was from the 1970's and it had an old tv which had poor picture quality. It was not clean and we had to clean the toilet ourselves. With a little maintenance this could be a good hotel.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2012
Jenny
US
4.0 / 5Excellent
"Good room for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Had a nice stay. The room was clean. Staff very friendly. Would stay again
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2012
Ashley
US
4.0 / 5Excellent
"Just a stop e route to vacation"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great choice for the money.
Genuine Hotels.com guest review
1 night trip Nov 24, 2012
Tommy
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Would not stay there again. Dirty tile, ceiling sheetrock hanging down in bathroom, paint on back of door flaking off, etc.
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Pleasant and enjoyable
Genuine Hotels.com guest review
3 night trip Oct 25, 2012
A Traveler
US
3.0 / 5Good
"Comfort on a Budget"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was a breeze. The room filled our basic needs. Queen beds had two pillows each; would have liked four. Was close enought to shops and attractions yet far enough away to be restful and quiet. We only stayed one night but would again.
Genuine Expedia guest review
Other trip Oct 26, 2012
Pam
US
1.0 / 5Poor
"Not a grand place to stay."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
It was a horrible stay. The bed was very uncomfortable and the sheets were torn, old and did not stay on the bed. You could not even get water to make hot tea or hot chocolate. The front staff was not at all accommodating. I own a travel agency and I was scouting out hotels for my clients and believe me I will not be recommending this hotel to any of them. I was very disappointed in my stay here at the hotel. The best thing about the hotel was the location to Helen, GA.
Genuine Hotels.com guest review
2 night business trip Oct 17, 2012
Travels With Helene
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Attractive room with double beds, rather than queen; did not have a coffeepot, which would have been enjoyed. Continental Breakfast area too small, but probably large enough in off seasons...adequate breakfast with oatmeal, sausage biscuits, bagels, sweet muffins, and cereal.
Genuine Hotels.com guest review
1 night family trip Oct 19, 2012
JK
US
5.0 / 5Outstanding
"Nice walking distance to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice clean rooms.
Genuine Hotels.com guest review
Romance trip Oct 22, 2012
Sam
US
3.0 / 5Good
"Great place for mature folks to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel appears to be quite CLEAN, but in need of repair & updates due to it's AGE! Overall though it was OKAY for an overnight stay..
Genuine Expedia guest review
Other trip Oct 22, 2012
Mari-Jo-Ro-Mary
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Worst hotel I've ever stayed in. Room was filthy. Sheets were dirty. Floor was stained. The person at the front desk barely spoke English. I tried to have a decent Helen visit. The hotel ruined it. I'll NEVER stay in another econolodge.
Genuine Hotels.com guest review
1 night trip Oct 13, 2012
BD
US
4.0 / 5Excellent
"quite good quailty for a low priced motel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Only problem tv wand wasn't working but that is not a big deal. everything else was great and they have a very nice selection of food and drink for a contintal breakfast!
Genuine Expedia guest review
Other trip Oct 14, 2012
Steve and Ann
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The lady at the desk, Dawn, was cheerful, knowledgeable, and helpful. The hotel is a good value for the money. The room was clean and the AC/ heat worked. The outside of the building was clean and neat. The location was convenient for downtown Helen, GA.
Genuine Expedia guest review
Other trip Oct 12, 2012
Charlie
US
4.0 / 5Excellent
"Loved the front desk lady - Dawn!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not bad. Good from the price. Great location. Dawn was super friendly.
Genuine Hotels.com guest review
Other trip Oct 2, 2012
Jenn
US
3.0 / 5Good
"Good stay overall."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The air conditioning unit must have been broken or something. It would either freeze you out or it was too hot. There didn't seem to be much in between. This isn't the fault of the hotel but we had some neighbors that went in and out of their room many many times throughout the entire night and slammed the door every single time. The room was nice though other than the air conditioning.
Genuine Expedia guest review
Other trip Sep 30, 2012
A Traveler
US
3.0 / 5Good
"Not bad for what it is"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was clean. No problems with the room. The location was pretty good and close to town. Only issue was no hot water and a poor response to get it fixed. Cold showers are not a fun way to start the day.
Genuine Hotels.com guest review
2 night family trip Sep 14, 2012
Brian
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Could not check in until 6 pm because cleaning staff walked out without telling management rooms were not finished. However, it was a busy weekend so maybe it was the exception.
Genuine Hotels.com guest review
1 night trip Sep 2, 2012
A Traveler
US
3.0 / 5Good
"Needs work but is ok for the cost"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I am not a hard person to please as far as hotels go. Give me a functional room with a clean bed and a shower that works, and we are good to go. So, with that disclaimer, let me say about this hotel that we stayed in Sept 14 -15: Pro's: It has a refrigerator and a microwave and it is "pet friendly" with lots of area close-by to walk your pet.. Cons: No hot water to shower with either day (they said they were working on it), carpets were worn and wallpaper was peeling off wall near the door. One of the locks on the door was broken. And, on the map, it appears that this hotel is in "downtown" Helen, but it is NOT. I measured it and it is 1.4 miles to the area of Helen downtown where all of the shops and restaurants are located. So, if you don't mind the walk, no problem. But if you think you are getting a hotel really close to where all the action is going on... you are not. Would I stay here again?.... No.
Genuine Hotels.com guest review
2 night romance trip Sep 14, 2012
Steve L.
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews