The woman working the front desk was very nice and brought us extra pillows within 5 min. after we called. Breakfast was nice, place was clean. No complaints. did not have a coffee pot. that would have been nice.Genuine Hotels.com guest review
"You get what you pay for."
There were stains on the carpet and chairs in the room as well as some holes in the chairs. However, It was the lowest cost for the area and it was across the street from a water park and within walking distance to all the shops.Genuine Hotels.com guest review
"better than i thought"
We got to the hotel a lil after 10 at night so we were concerned if it was as bad as some of the reviews we would be SOL considering it was new years weekend. It was a lil off the main strip so super quiet. Cleaner than I expected and the older lady at the front desk was super sweet in the mornings. It was average hotel but I'm glad we stayed here instead […] of on the main strip. Its soooo busy in the day. Overal it was clean, beds were ok, only major complaint is everythinf is out dated including the TV it was super old and would have been great if there was DVD player for kids. Read moreGenuine Hotels.com guest review
The price was good and the location but the room was dirty and several things were broken. The phone jack was broken in pieces and many other things. The hair dryer looked like it was from the 1970's and it had an old tv which had poor picture quality. It was not clean and we had to clean the toilet ourselves. With a little maintenance this could be […] a good hotel. Read moreGenuine Hotels.com guest review
"Good room for the price"
Had a nice stay. The room was clean. Staff very friendly. Would stay againGenuine Hotels.com guest review
"Just a stop e route to vacation"
Great choice for the money.Genuine Hotels.com guest review
Would not stay there again. Dirty tile, ceiling sheetrock hanging down in bathroom, paint on back of door flaking off, etc.Genuine Hotels.com guest review
Pleasant and enjoyableGenuine Hotels.com guest review
"Comfort on a Budget"
Check in was a breeze. The room filled our basic needs. Queen beds had two pillows each; would have liked four. Was close enought to shops and attractions yet far enough away to be restful and quiet. We only stayed one night but would again.Genuine Expedia guest review
"Not a grand place to stay."
It was a horrible stay. The bed was very uncomfortable and the sheets were torn, old and did not stay on the bed. You could not even get water to make hot tea or hot chocolate. The front staff was not at all accommodating. I own a travel agency and I was scouting out hotels for my clients and believe me I will not be recommending this hotel to any of […] them. I was very disappointed in my stay here at the hotel. The best thing about the hotel was the location to Helen, GA. Read moreGenuine Hotels.com guest review
Attractive room with double beds, rather than queen; did not have a coffeepot, which would have been enjoyed. Continental Breakfast area too small, but probably large enough in off seasons...adequate breakfast with oatmeal, sausage biscuits, bagels, sweet muffins, and cereal.Genuine Hotels.com guest review
"Nice walking distance to everything."
Very nice clean rooms.Genuine Hotels.com guest review
"Great place for mature folks to stay"
Hotel appears to be quite CLEAN, but in need of repair & updates due to it's AGE! Overall though it was OKAY for an overnight stay..Genuine Expedia guest review
Worst hotel I've ever stayed in. Room was filthy. Sheets were dirty. Floor was stained. The person at the front desk barely spoke English. I tried to have a decent Helen visit. The hotel ruined it. I'll NEVER stay in another econolodge.Genuine Hotels.com guest review
"quite good quailty for a low priced motel"
Only problem tv wand wasn't working but that is not a big deal. everything else was great and they have a very nice selection of food and drink for a contintal breakfast!Genuine Expedia guest review
The lady at the desk, Dawn, was cheerful, knowledgeable, and helpful. The hotel is a good value for the money. The room was clean and the AC/ heat worked. The outside of the building was clean and neat. The location was convenient for downtown Helen, GA.Genuine Expedia guest review
"Loved the front desk lady - Dawn!"
Not bad. Good from the price. Great location. Dawn was super friendly.Genuine Hotels.com guest review
"Good stay overall."
The air conditioning unit must have been broken or something. It would either freeze you out or it was too hot. There didn't seem to be much in between. This isn't the fault of the hotel but we had some neighbors that went in and out of their room many many times throughout the entire night and slammed the door every single time. The room was nice though […] other than the air conditioning. Read moreGenuine Expedia guest review
"Not bad for what it is"
The hotel was clean. No problems with the room. The location was pretty good and close to town. Only issue was no hot water and a poor response to get it fixed. Cold showers are not a fun way to start the day.Genuine Hotels.com guest review
Could not check in until 6 pm because cleaning staff walked out without telling management rooms were not finished. However, it was a busy weekend so maybe it was the exception.Genuine Hotels.com guest review
"Needs work but is ok for the cost"
I am not a hard person to please as far as hotels go. Give me a functional room with a clean bed and a shower that works, and we are good to go. So, with that disclaimer, let me say about this hotel that we stayed in Sept 14 -15: Pro's: It has a refrigerator and a microwave and it is "pet friendly" with lots of area close-by to walk your pet.. Cons: […] No hot water to shower with either day (they said they were working on it), carpets were worn and wallpaper was peeling off wall near the door. One of the locks on the door was broken. And, on the map, it appears that this hotel is in "downtown" Helen, but it is NOT. I measured it and it is 1.4 miles to the area of Helen downtown where all of the shops and restaurants are located. So, if you don't mind the walk, no problem. But if you think you are getting a hotel really close to where all the action is going on... you are not. Would I stay here again?.... No. Read moreGenuine Hotels.com guest review
no coffee maker in room , dirty , no enough hot water for taking a shower .Genuine Expedia guest review
The hotel was ok, but the hot water was out on the day we visited. It is kind of far from the little down town area if you want to walk to dinner, etc. It was a good value for the money.Genuine Expedia guest review
Great value 2 nights for what other hotels charge for 1. I have already recommended this hotel to a friend.Genuine Expedia guest review
Good for the money. No stopper in the bathtub was the only fault I could find.Genuine Expedia guest review
Room was dirty, hair was in between the sheets and stuck on bathroom walls, it was gross. Hotel staff was less that customer service oriented, could not speak English and did not communicate well.Genuine Hotels.com guest review
"Close to our destination for saturday outing"
The Econo Lodge was clean but the building is old and could use some renovations.Genuine Hotels.com guest review
"cheap for the money is an understatement"
we arrived at 12 noon hoping to check-in and were told check is was not until 4 pm. no problem, we left and walked around helen until 4.00 pm. we returned at four o'clock and and waited in line behind two other couples. one couple paid cash and received room keys. another couple received keys but were told there was a problem with there room and it […] would be just a little while. we were told that our room was not ready and that it would be an hour but we could go swimming if we cared to. we swam until right about 5 pm. guess what? room was ready. we were given our keys and proceeded to the room. when i opened the door, i saw that the room had not been cleaned at all. the manager came upstairs at that time and saw the problem. the ladies that were to clean the room were not to be found. then we were told that they had quit on their first day on the job. at this point, the manager found other people to start on the room. on young man left to get a toilet plunger and returned, left again, only to have a toilet snake tool. when they finally left we were told that the room was ready. the first thing i did was to check the toilet it still did not work properly, i had to remove the lid and flush by pulling up the stopper and holding it until it hopefully flushed, the fridge did not work at all. two t.v.s in room one did work, sheets were clean, water was hot and breakfast was not bad at all. the owners appeared not to have a clue what was going on around them. Read moreGenuine Expedia guest review
"Econolodge Helen Georgia"
The hotel was convenient and the staff was great. The hotel itself is old, and you could tell the staff cleaned but I was still scared of bedbugs and to use the linens.Genuine Hotels.com guest review
"An Awesome stay!"
Awesome place to stay. Cheap but very comfortable. Staff was awesome. Had two small children with us, the kids called it our new home, they were so happy there.No complaints at all!Genuine Expedia guest review
"Not Bad for the Money"
Non-smoking room, if it was in fact non-smoking, just became non-smoking the morning we got there. Clean, quiet and inexpensive.Genuine Hotels.com guest review
"Get what you pay for"
The hotel is a good value for the money, however keep in mind what you are paying. The location is great, next door to the Helen Tubing water park, however it is a little far from downtown, but walkable none the less. The toilet would run if you didn't shake the handle, there was a dirty towel on the back of the door when we arrived and the dust was […] a little concerning on some of the surfaces. I would expect things to be wiped down a little bit better. Still, not bad for the money. Read moreGenuine Hotels.com guest review
No coffee maker, no cups, door lock was broken. Looked like they didn't care about providing a nice room with all stated amenities.Genuine Hotels.com guest review
"ok for the price"
The tub was missing and overflow cover and the toilette seat was loose. The beds were too hard. Very noisey at bed time due to people upstairs and bright. No newspaper in the morning.Genuine Hotels.com guest review
"Not bad for the money"
The room was comfortable and clean. It did need to be updated. Peeling wall paper and water damage spots. It was a little far from town, but could be walked. Nice location to water park. For the price it was well worth it.Genuine Expedia guest review
"It Wasn't Cheap But Bad"
The refrig didn't work and the toilet leaked. The towels and wash cloths were old and had holes in them. The desk person was hard to understand and to get information from them. There were many signs of wear, the exhaust fan didn't work in the bathroom and the rooms had holes in the wall. There was not sufficient parking around the hotel for the number […] of rooms. The only good thing I could say was that the coffee and continental breakfast wasn't bad. Read moreGenuine Expedia guest review
"Older gem off the beaten path."
Off the beaten path. Older hotel. More flies than normal. Simple breakfast. Not so good coffee. Pretty good value.Genuine Expedia guest review
There were two little bugs in one of the beds. Continential breakfast was not good. Hooks and a shelf were falling off the wall.Genuine Expedia guest review
"Good hotel for Helen in Tourist season"
It was a good, quaint hotel. The room could have been a little cleaner, but otherwise it was great.Genuine Expedia guest review
PleasantGenuine Hotels.com guest review
"close to water park"
I've stayed at this hotel twice. The room was clean but the knobs on the shower were backwards. The tv remote wa missing. The staff talked about the owner being cheap and would not replace things.Genuine Hotels.com guest review
"green slimy pool"
The pool was the most digusting thing I had ever seen. There was some type of growth. Very bad impression upon arriving at the hotel. Rooms were fair but will not stay again.Genuine Hotels.com guest review
The quality of water was not good. It was often yellow colored and disgusting to shower or even brush your teeth.Genuine Hotels.com guest review
"Fun at Helen"
Helen was a wonderful surprise. My regret is that I could not stay for at least a couple more days. It would also be nice if the shops would open for business before 10 in the morning. Helen is a great get-a-way for the entire family.Genuine Hotels.com guest review
We enjoyed the over night stay, the hotel was clean. The staff was not so great. No one would stay at the desk because they were outside smoking most of the time.Genuine Hotels.com guest review
The room was bad, but the staff was amazing.Genuine Hotels.com guest review
"not very satisfying"
Disappointing. rooms smell kinda bad. location not good. priced too high for what you get.Genuine Hotels.com guest review
Bathroom fan didn't work, refrigerator didn't work, toilet was not completely cleanGenuine Hotels.com guest review
"Great place for the price."
We went to Helen to spend the weekend at a cabin for one night with some friends and decided to make a weekend out of it and stayed one night at the Econo Lodge because it was very reasonably priced. The room was clean, the service was friendly and prompt. The free breakfast consisted of toast, biscuits, and fruit. We opted for the Huddle House right […] down the road. Beds were comfortable, pillows were fluffy and clean. There is no elevator for the second floor, so if you can't handle a flight of stairs, make sure to request a ground floor room. Decent hotel for a no frills price. Read moreGenuine Expedia guest review
From day 1, no hot water, day 2 no hot water, day 3 no hot water and toilet backed up, could not flush, I don't think I will be staying here again.Genuine Hotels.com guest review
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