Mantra Sierra Grand - Broadbeach

Quite good except for: (1) Initially allocated & given the key to a room that was already occupied - quite an embarrassing experience (2) Basement carpark was like a labyrinth with no exit signage

Genuine Hotels.com guest review

Room was great and the location was convenient. Will recommend to others, but the cost of internet access was excessive. Will likely look at other places before going back because of this extra cost. Also- initially was on the 24th floor, which did not have a strong enough wifi signal so had to move to a lower floor.

Genuine Hotels.com guest review

Comfortable new apartments, within walking distance to shops and beach. Great location. Would stay again.

Genuine Hotels.com guest review

Fantastic hotel, nice sized rooms, brilliant facilities, the heated indoor and outdoor pools, spa's and gym facilities were a big plus for our family of four. The location was superb, a five minute walk to the beach and pacific fair.. across the road from the Casino and Draculas. Saffron -the Indian Resturant provided the beat curry we've had in QLD. […] We'll stay for a week next time!! Read more

Genuine Hotels.com guest review

Every thing that was supposed to be ,was there spacious rooms ,clean ,staff friendly and knowledgeable. Thank You

Genuine Hotels.com guest review

Amazing place, roomy 2 bedroom apartment with everything we required. Pool indoor and outdoor, theatre room, walking distance to all the restaurants and beach. Secure carparking.

Genuine Expedia guest review

We read alot of the other reviews before choosing this hotel and overall they had been mostly positive but a few negative. After staying here, I'm in agreeance with them now. Location was great, couple of minutes walk from the beach, and pacific fair just accross the road. We were on the side that overlooked the busy road and while it was a bit road […] noisey when sitting out on the deck, at night when trying to sleep road noise wasn't an issue. The apartment was spacious and bed was super comfy, but perhaps an armchair in the lounge area with the couch would have made it overall more comfortable. It as great having the full kitchen and laundry facitilies in the room. The apartment was clean and tidy, however we did request another bed spread be brought up as the one on our bed had marks on it (yuk). Downstairs was really handy with two restaurants and a convience store just done the road. The one thing that let this place down was the maintence, couple of the door handles were dropping, and when you had the sliding door to the deck open, this made the main door to the hallway and all the blinds bang, this was really annoying. Not a criticism but the underground carpark is a bit pokey when you first enter and getting around some of the corners, if you have a rental car, I wouldn't advise a big sedan for navigating the carpark. As this was our honeymoon we spent a little bit more then what we would normally and felt it didn't really match the price tag. Read more

Genuine Hotels.com guest review

Well equiped kitchen and loads of space; two toilets and shower recesses for a large single bedder. Olympic sized pool plus a heated indoor pool with steam room; huge gym and sauna room. Unfortunately the sauna was being serviced and culd not be used. Location perfect for an easy stroll to Pacific Fair, Broadbeach shops,Woolworth's and Banks. Beach […] only five minutes walk literally with excercise machines strategically placed along the park walkways. Read more

Genuine Expedia guest review

A clean room and comfortable stay, though a bit noisy if your room faces the highway. Try to get one facing the beach. We found the air con in the main bedroom quite noisy at night. Unfortunately there were issues with the pool filtration when we stayed, which was at the same time as bluebottles at the beach. Other than that it was well maintained and […] the staff was friendly and helpful. Read more

Genuine Hotels.com guest review

Excellent in every way. Very helpful staff. clean and comfortable

Genuine Expedia guest review

Great for the family. We had four adults and three kids in a three bedroom unit. Spacious living areas, big balcony and full kitchen made it an easy weekend. Big swimming pool and spa had the kids happy. Great gym. Close to all the Broadbeach attractions. Only downside was TV reception wasnt great, but that is the worst I could say...

Genuine Expedia guest review

Pleasant stay, right near all the necessary stuff.

Genuine Hotels.com guest review

room was very modern, clean and bright. stayed with 2 children who used the pool. staff very friendly and helpful. parking on site. close to all shops, would stay again for sure.

Genuine Expedia guest review

Everything was fabulous

Genuine Hotels.com guest review

Air conditioning did not work in bedroom. After numerous reports we were moved to another room on day 3 of our stay after two very hot uncomfortable nights. We had stayed there before so were disappointed to lose two nights sleep in the very high temperatures at the time. Once moved we were able to sleep. Very disappointing start. Night manager very […] helpful. Read more

Genuine Expedia guest review

dissapointing - this hotel has really gone downhill since we stayed in 2010 we arrived to find our room smelling musty. we soon found out the reason, it leaked! rained hard first night and the rain just poured into the room so this hotel obviously has some leaking issues. We requested a change of room next day, at least the next room was dry but grimey […] and dirty. No vacuum cleaner in room, we asked 3 times for one to be brought up but it never happened. would not stay here again. Also only 3 lifts is not enough to service the number of rooms, frequently had to wait up to 5 minutes for a lift. Read more

Genuine Expedia guest review

We were absolutely wrapped with the quality of the room we stayed in. It was very modern and had a HUGE balcony with great opening doors and plenty of space for eating outside. The beds are not the best we've slept on, but for the price we paid we were not disappointed. Very friendly guests and staff. Will definitely book a stay there again.

Genuine Hotels.com guest review

Great room finally a comfy bed, though the water in the showers took a while to get hot. Overall very happy would recommend.

Genuine Hotels.com guest review

My wife & I took our two girls aged 6 and 4 and stayed at the Mantra Sierra Grand for a week at the end of November. The Mantra is a beautiful hotel in a beautiful setting. You are a skip away from Pacific Fair, Kurrawa Beach & Jupiters. We asked the girls if they wanted to do the theme parks, but they just wanted to swim in the pools and play at the […] beach. We stayed in an ocean view room, it gets a bit hot with the sun on the building but the A/C works very well with some of the blinds drawn. You are supplied with sachets of dishwashing powder, washing powder, soap etc but will have to take or buy more if you are staying a while. Coles is a Pac Fair which is literally a five walk. Downstairs is a small grocery shop (very handy) and a liquor shop (also very handy). We hired a car and drove to Bris for a day which was great, we used Broadbeach bargain car rentals which was quite inexpensive (they're located in the Oasis Shopping mall around a 8 minute walk). If you get the chance have a look at South bank in Bris, it is great fro the kids (you could spend a day easy). Staying here is great, as you have close access to everything you'll need for a great stay with the family. Read more

Genuine Expedia guest review

We stayed in 3 bedroom apartment with 6 people. It was very spacious and kitchen was fairly well equipped. The hotel has a well equipped gym and pool was very inviting, if you're not up taking the 5min walk to the beach. Jupiter Casino only a stones throw away and the restuarants and night life are a 5 mins stroll away. Definitely recommend.

Genuine Expedia guest review

The hotel and room etc were very good, was a large 2 bedroom. But do think needs some maintenance all lamp shades about falling off. Is classed as an appartment with cooking facilities these were all there, but could you use them? as it states avoid smoke etc. what if you cook steak this cannot be avoided, if alarm goes off $1000+ charge. how do you […] know how sensitive it is? Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Found it noisy, with groups of young people and felt abit at ease as there is no night staff. Not many amenities in the apartment for a 4 night stay etc.I wouldn't stay at this Mantra, have stayed at others like Perth and Cavil Street and they were lovely. Not worth the money.

Genuine Hotels.com guest review

Great hotel but carpet was filthy and it took four phone calls and one visit to reception to sort.

Genuine Hotels.com guest review

The hotel appeared to be not very busy so we were disappointed no effort was made to meet our requests for even a partial sea view, a mid to high level room & a few maintenance issues where not acted on during our stay. As well the smell of smoke often prevented us from using the balcony where cigarette butts & ash were frequently dropped from the units […] above onto our balcony (& washing). However the apartment was very clean, spacious, with an extremely well equipped kitchen & the hotels amenities including secure parking are excellent. The location is brilliant with almost everything needed close by. We would definitely stay again. Read more

Genuine Hotels.com guest review

The hotel is in prime location. They provided all the basics anyone would require for a night or two at the Gold Coast.

Genuine Expedia guest review

Definately will book again and soon..Overall the room and facilities are spotless, comfortable and the service was excellent...

Genuine Hotels.com guest review

Good hotel but was parked in, in the carpark by another guest! The reception were helpful. No furniture on the balcony. Crumbs under the cushions !!!

Genuine Expedia guest review

We stayed in a three-bedroom apartment for three nights, with six adults and one young child. We arrived early, at midday, so our room wasn't ready, but we were able to leave our bags, and the gentleman on reception phoned us an hour later to let us know our room was ready. The apartment was on the highway side of the building looking north, so we got […] some nice afternoon sun. The apartment was warm, reception said that the AC was switched off for winter, so we had to open windows and doors, soon cooled down as it was a breezy day! Master suite was nice, comfortable king bed. Thought we were getting two king beds, but only one, second room had queen and third room two singles. A bit squishy for us (2 adults and 2 year old in a queen) but we preferred that since master suite opened directly onto a balcony with furniture our little one could easily drag close to the railings. Main bathroom has shower only, master suite has bath and separate shower. Living area was large but could do with more than one couch. Dining chairs a bit rickety. Overall, well-presented apartment, friendly and helpful staff. Gym was small but reasonable well equipped, pool and spa were lovely, with their own change area/showers/toilets so you don't have to go downstairs in your swimmers. Kitchen was fully equipped, could have done with another dishwasher sachet. Read more

Genuine Expedia guest review

Great comfortable room, traffic from highway was a bit loud ( sirens etc). And didn't realize the door doesn't lock unless you actually lock them ( not automatic locking). Therefore spent the first night in an unlocked room. However rates were very reasonable and gym and pool facilities were well maintained.

Genuine Hotels.com guest review

We had an ocean view 2 bedroom , it was actually quite noisy. should have thought about that when booking. Great space and facilities. However in winter they regulate the heating temperature and we found quite clammy. Staff fantastic. Just a little overated price wise.

Genuine Expedia guest review

The one bedroom apartment we had was on the 19th floor. The open-plan kitchen/dining area/lounge was bright & airy. This leads onto a comfortable bedroom & bathroom. It had a very good sized balcony with a wonderful view overlooking the inland waterways & partial ocean view. It has a washing machine & separate dryer which we found really handy. We […] didn't use dishwasher & cooker. Other than initial loo rolls, washing liquid & powder sachets, tea, coffee etc you have to get your own. You can get more w/pwder at reception for 50cents. They have a clever aspect for security. To use the lift you need to swipe a fob across a reader. There is a Friendly Grocer Supermarket downstairs & 100yds to the left on Gold Coast Highway. We used this for snacks, water etc for apt & they do sandwiches too. Just 10 mins walk across the highway is Pacific Fair Mall with lots of shops, restaurants, supermarket, banks & even multi-plex cinema. The super beach is less than 10 mins walk from the front of the hotel. Saw lots of people swimming & surfing here. Good footpath just before this which is very popular with joggers, cyclists & skateboarders. Plentiful BBQ & picnic tables here which attracts lots of brightly coloured birds. Heading further into Broadbeach along Surf Parade you find loads of great restaurants, cafes, Broadbeach Mall & monorail over to Jupiter's Casino. We did go to one show there. Draculas is a super venue with ghost-train access,dinner & fun show all included. Not cheap but really worth it for something completely different. We visited Surfer's Paradise twice...once at night which we found a bit seedy & again during the day. Daytime was best as it was lively, some decent cafes & good promenade to stroll on, sand sculpting....even met some metermaids! However, definitely for the youngsters. Overall really glad we chose Broadbeach as good restaurants, cleaner, quieter & to be honest more up-market than Surfers. Read more

Genuine Hotels.com guest review

Great location, walking distance to shops, beach, restaurants and casino. Beautiful large 2 bedroom apartment with lovely view. Undercover onsite parking with lift to apartment very handy in rainy weather. Thoroughly recommend it and would go back.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was very clean, plenty roomy and appeared new. Nice warm indoor pool and hot spa were appreciated during cool weather. Walk to beach and the restaurant area No add-on to price for parking which is a real plus. Shower was slow to warm up and could do with a volume increase but given the history of drought it is understandable

Genuine Hotels.com guest review

It was very relaxing and comfortable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was clean, comfortable and amenities were excellent. Only one negative comment, the towels could have been of better quality and more of them.

Genuine Hotels.com guest review

I would definately stay at Mantra Sierra Grand again. The location is central to everything, & the rooms were excellant. There is everything that you require for your stay. Very tastefully decorated, and a wonderful view from the bedrooms and balcony. We had a two bedroom apartment, & there is definately enough room for 2 couples to not be in each others […] space. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Front Desk staff were excellent. Friendly and efficient. The one bedroom apartment was excellent.large in size with TWO bathrooms-awsome. The Kitchen was modern and fully fitted. Same with the laundry! Our favourite features were the nice sized balcony and the king sized bed. Location wise it is wonderful.Within a five minute walk is the Beach, […] Jupiters Casino and Pacific Fair. There are bus stops just outside the property . A car would not be required whilst staying here. Fantastic Japanese Restaurant underneath! The Red Tent did the Best Breakfasts we have ever had.Four types of mushroom and truffle oil Omlette was sensational. The property also boasts two heated pools and spas-one inside and one out. The Gym is modern and extensive ! Would recommend this property highly! Read more

Genuine Hotels.com guest review

My family and I stayed at the Mantra Sierra Grand for 5 nights in the double bedroom deluxe suite (level 15 with ocean views). We had a fantastic holiday and owe alot of our enjoyment to this hotel. We loved being able to laze around the apartment & balcony or walk just two blocks to the beach & great restaurants (Mario's or Saffron were our favourites!). […] The hotel staff were fantastic and the amenities were great - we made good use of the tennis court, gym, spa, sauna & two pools. Free secure parking is also a bonus. The apartment was faultless & family friendly. Very spacious, comfy beds, big bathrooms, large balcony, full kitchen, washing machine & everything you need for a relaxing break. If you're looking for a place to stay on the Gold Coast, definitely book Mantra Sierra Grand. We'll be coming back - hopefully soon! Read more

Genuine Expedia guest review

Very pleasant and curtious staff, close to everything in Broadbeach. Undercover carparking a bonus!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location is ideal. Close to the Convention Centre, the beach, fine dining, shopping and central along the coast.

Genuine Hotels.com guest review

Our overall experience was good, with one exception the heating in the room was unsatisfactory. We had the hotel staff try to fix the problem to no avail, eventually after 3 days we were given a heater, Other than that the whole 3 week stay was very good. Ther are a number of restaurant / Cafes close by which was very handy. Also only a short walk to […] Pacific Fair shopping centre, beach was only a 5 minute walk. The hotel claimed to have Ocean views which I would describe as Ocean Glimpses but other than that a very enjoyable stay. Read more

Genuine Expedia guest review

We enjoyed out stay very much. Our room was very comfortable with all that we could have wanted.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I did this review earlier space. Sorry.

Genuine Hotels.com guest review