Very friendly and helpful staff. Nice neighborhood, easy access to highway.Genuine Hotels.com guest review
"bed bed I ever slept in!"
Most comfortable hotel bed I've ever slept in! The food, on the other hand, left much to be desired. Breakfast was ok but dinners were pitiful. Beef barbque consisted of a dried out flat hamburger with barbeque sauce squirted on it. Chicken for fajitas was stringy and dried out. Salad bar consisted only of a bowl of lettuce, a container of sliced […] tomatoes, shredded cheese and some sliced onion. Chocolate dessert brownies were good. Wine was Sycamore Lane - nice. Read moreGenuine Expedia guest review
The Homewood, as always, is a great place to stay. Large, clean, comfortable rooms, and smooth check in/outGenuine Expedia guest review
we stayed here on our way back from vacation. room was very clean and staff was pleasant. room has kitchenette with fridge, dw, micro, and sink with disposal. room had pull-out couch, desk, tv and king-size bed. bath divided with sink separate from shower/toilet. breakfast was well stocked, clean, and had ample seating. would love to stay here next […] time we are coming through madison. Read moreGenuine Hotels.com guest review
"My new favorite hotel chain"
Got to hotel well before check-in time (3 hours early) and the front desk manager got housekeeping on the task of cleaning a room for us right away. We had a studio suite, and it was perfect! The hotel is pretty new, so everything was in good shape. The thing I liked best, besides the layout of the spacious room, was that the manager knew that there […] were a bunch of Little League families in the hotel and didn't even have to ask if we wanted to be away from that noise - he just put us in a nice quiet room. That's the one thing the front desk should just know to do & we shouldn't have to ask - couples w/no kids don't want to hear the noise from those that do (constant in & out of room, screaming, loud tv, etc). Great job Homewood Suites - our new favorite chain hotel! Read moreGenuine Expedia guest review
Great continental breakfast !Genuine Hotels.com guest review
"graduation stay in Madison"
there is no maid service in the weekends, which makes your stay not so pleasant.Genuine Expedia guest review
"Will stay again next year"
This is the second time we have stayed at this hotel. As soon as we entered I remarked to my business partner that the front desk clerk, Joe was there. As soon as we approached the desk, Joe stated that he remembered us from a year ago. The lobby was clean and attractive with lots of seating. Our room was spacious and decorated tastefully. There was […] a full sized fridge, micro, stove etc... I like that the shower area is seperate from the sink so that one person can be in the shower while the other can get dressed, apply makeup etc... The only negatives is that the fan seems to run all th time no matter the setting. The breakfast buffet was one of the best offering both cold and hot options daily. There was apples, oranges, bananas as well as a fruit bowl with blueberries (fresh) and watermelon. Hot oatmeal with toppings, waffles with whipped cream and strawberries, breads, danishes, yogurts, cereals, a meat and eggs. Coffee, two juices, hot cocoa. I will stay again next year. Read moreGenuine Hotels.com guest review
had a nice stay. felt it was a lil expensive for what the room wasGenuine Expedia guest review
"Very good accommodations"
We stayed for three nights and found the hotel to be clean, the staff helpful, the room spacious and comfortable. The breakfast was only fair; scrambled eggs all three mornings were rubbery and tasteless, bacon one morning was too raw to eat. Stick with the waffles, cereals, breadstuffs, yogurt, etc. We'll gladly stay there again.Genuine Hotels.com guest review
Amazing quality for the price. It's located in a convenient spot and the service was exceptional. My boyfriend and I went to Madison for the weekend to relax and left reluctantly. GO HERE !Genuine Expedia guest review
I'll definitely stay here again. I've been to a few extended stay residences and found them okay, but this place was really fantastic. The pool was great, the beds were excellent and the kitchenette came in very handy. It had everything that I needed and then some. Fantastic place!Genuine Hotels.com guest review
"Homewood Suites Madison Wi"
I liked the layout of room with small kitchen and dining table. Hotel was quiet even though there seemed to be many families staying. We did not use the pool or exercise equipment. Bed and pillows were not comfortable at all. Good location for our purposes.Genuine Hotels.com guest review
Das Hotel liegt sehr ruhig. Ein Auto ist unbedingt erforderlich. jedoch ist man gleich auf dem Highway.Das Personal war sehr hilfsbereit und die Zimmer sauber. Das Frühstücksbuffet war gut nur am Wochenende gab es leider um 9.00 Uhr ( Frühstück war bis 10.00Uhr)keine frischen Früchte mehr und das Teewasser war auch aus und wurde nicht mehr aufgefüllt […] (auch auf mehrfaches Anfragen). Unter der Woche hat das sehr gut geklappt. Die Zimmer waren sauber und wurden auch sauber gehalten. Read moreGenuine Expedia guest review
Dette hotel er bare i top. Der var skønne lækre værelser. Virkelig rent og pænt overalt. Skal du forbi Madison er det her du skal bo.Genuine Hotels.com guest review
"Hotel muy bueno"
Nuestra estancia fue excelente y viajamos con mi perrita de servicio. GraciasGenuine Expedia guest review
Sehr schoenes Hotel. Waren rundum zufrieden.Genuine Hotels.com guest review
"Very good hotel"
12/15/14 Peng J Madion, United States
Big suite, with nice kitchen, and warm hearted receptionist. I confused the hotel with my actual booking and came to this hotel, the receptionist helped me to clarify and finally gave me a nice room and made everything fine. Afer I checked in I figured out that i actually booked another hotel and it is I who confused the reservation. When i talked with the hotel they offered me that i can leave without charging me... finally i decided to stay as this suite is quite nice. I checked out the second day and moved to the one i booked previously and i figured out this homewood suite is better.. Very nice and good one. I will definitely came back next time.
"Great service & improvements"
11/25/14 KJ_Seattle_8 Seattle
I've stayed here for business but hadn't been back in a few years. They've made good improvements in food quality and variety (breakfast and dinner), and rooms have been upgraded (new upholstery & new televisions being delivered today). This morning came out to find every car in parking lot had snow removed from windshields! Don't know if this is a regular thing, but it was a really nice surprise!! Thank you!
"Felt like home"
11/24/14 Affilonia M Chicago, United States
I had a great stay experience at this property. Check-in was maybe 3 minutes tops.The facility and suite was clean, the suite was very home like, and the meals were very good. I will be staying here again in January.
11/19/14 Rhonda C Arlington, Virginia
My family stayed at this hotel and it was a restful place to be. We we planning a funeral and the management team helped us with many of the details (where to get table linens, how to use the computer to print and save to external flash drive, etc). The jacuzzi and pool were nice with bright light from many windows. Breakfast AND dinner were provided ( Dinner Monday through Thursday nights) with fresh salad ingredients, entree, beer, wine and lemonade. Cookies for desert. This made it easy to get everything done that we needed. Comfortable chairs, board games for kids, and a nice gas fireplace made the lobby seem cosy. Thank you Chris, Ryan, Emma, Rachel, and Gloria for your assistance!
"Requested And Confirmed Adjoining Rooms / Didn't Happen"
11/09/14 OriginalBarracuda Illinois
Reserved and paid for this hotel on Orbitz. Called and spoke to a woman named E***. Explained that my party included five adults and four younger children. Requested adjoining rooms and was told they were available and that she would put a note on my file not to change. At check-in was informed that adjoining rooms were not available and no excuse was given for why E*** would have told me otherwise. Asked for three keys for one room and two for the other. Two of the keys did not function upon arriving at the room. Check-in did not engender good feelings for a happy stay. We were given rooms across the hall from one another and had to deal with kids and adults running back and forth across the hallway the entire night and morning. This was made even more frustrating when we realized there was no one in the room adjoining one of our rooms. Other than being lied to by either E*** or the young man playing at being a manager on the day of our check-in, the hotel was, on the whole, average for a Homewood Suites. Pool was fine although the chlorine level was excessive. Only real complaint was the pool towels. Why does Hilton think they are saving money with postage size towels at the pool? You end up using three or four of them rather than one! Towels in the rooms were much bigger. Primary beds in both rooms were very comfortable. Pillows were great. Pull-out couch beds not so much. I have slept on more comfortable floors. Breakfast was fine. Appreciated the offering of the fresh melon. Would have been great had it been ripe. These types of hotels appeal to longer-term business travelers and to families traveling with children. I do not understand why this specific location cannot do a better job of matching the requests of single, long-term guests and short term traveling families. The long-term business guests, for the most part, do not need adjoining rooms. The traveling families do.
"Boss says to never book this hotel again.."
11/01/14 Solosailorgirl Houston, Texas
I booked this hotel for myself and the rest of the executive team for a meeting in Madison. What a difference from the only other Homewood Suites that I have stayed. Me and my boss were located on the first floor which looked very much like a nursing home floor. I can only describe the first floor "residents" as nursing home overflow. My next door neighbor had a sign on the door, "oxygen in use". My room was next to the maids laundry room. After a long trip, I wanted to take a short nap before the dinner that night. The noise from the laundry made that impossible so I got up, got dressed and went to the front desk. When I told the manager about the noise and that I wanted a different room, he informed me that he didn't have any other rooms and that the noise should stop soon. I asked him if I was just "stuck" in that room and he said yes. I went back to the room seething. I called the front desk and asked for the general manager. I was told he was unavailable. I spoke again to the manager and demanded a different room. He then informed me that he'd heard this noise complaint about this room from guests before. Really?? I was livid. He finally relented and offered to move me to a different room. It's upsetting that I had to get angry in order to get management to fix a known problem. The hotel itself is very old and needs updating. All in all, it was a bad experience and the icing on the cake was that my boss, who is very level headed, asked that I never put us there again.
10/29/14 Dyanna M Burlington, United States
Friendly, quiet and clean! Great price for a suite and all the amenities. The hotel was close to everything. The hotel was full so I was pleasantly surprised at how quiet my first floor room was. I would definitely stay here again.
10/28/14 GenevaMom Geneva, IL
The hotel was very clean, the staff was professional and courteous, and amenities were good, the breakfast options were above average, and service was excellent. The room was competitively priced. I would stay again.
"Pet Friendly Yes but ........."
10/26/14 William D Hudson WI, United States
Very nice hotel with very comfortable rooms, Just beware there is a $75 cleaning fee for guests with pets that they failed to mention at check-in. It was in the pet agreement I signed when we checked in but I didn't see it. When I asked about it the manager waived the fee.
10/25/14 MustaPekka Finland
Got to the property before official check in time, but was promptly checked in. Had booked a suite with one bedroom. Got upgraded to a two bed room suite with extra quiet location. Very good. Suite was standard Homewood, but in very good condition, looked new to me. Did not try the free dinner in the evening as I had already had eaten. However, had a glass of wine which comes with the dinner. Wanted actually to have a beer, but chose wine instead since beer option was Miller Lite. Come on, Madison is hosting one of the best breweries in Winsconsin, i.e. New Glarus Brewery. There are also many other very good small breweries in Wisconsin. So I would suggest to have beer from one of the local breweries to be served in the evening instead of Miller. WIFI worked very well as was free. There are a few restaurants in walking distance as well as grocery store. This store, btw, has a fantastic range of micro brewery beers available. All in all a very good stay and I would for sure stay here again.
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