All hotels in Bangkok, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here37/7 Sukhumvit 23, Sukhumvit Road,, Klongtoey-nua, Wattana,, Bangkok, Bangkok, 10110, Thailand, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    3.8
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4.0 / 5Excellent
"location, value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed here before: good location, helpful staff, very good room facilities, nice rooftop pool, nice cae, good value for money
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
"City Centre budget hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
A good place to sleep right in the centre of Athens. No bar or restaurant; no facilities in the rooms for making coffee. Continental breakfast is available. The rooms have air-conditioning and you can open the door to the balcony for 'fresh' air. Free wifi works well; password from the front desk. Free use of room-safe; special key given by front desk upon request. Still has the tradition of leaving one's key at the front desk when exiting the hotel. Like many Mediterranean hotels, the lobby is small, sandwiched between shops, and the guest rooms are on upper floors over the street-level businesses. Probably not suited to families with children.
Genuine Expedia guest review
Other trip Jun 20, 2014
Chris
US
4.0 / 5Excellent
"A very good business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I had a good time in Citadines. The staff is very professional, and the location is amazing. The negatives would be that it feels like a business hotel, especially the room itself. Not very luxurious and comfortable, but very practical. For example you have a small useful kitchenette in the room, but you also have the bathroom sink outside the bathroom in the room. Practicality over Luxury.
Genuine Expedia guest review
Other trip Feb 16, 2014
Sam
US
4.0 / 5Excellent
"nice hotel that can cook"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel,Waiter have good attitude,cleaning room,and Nice kitchen,Traffic Convenient,The hotel has a car to Asok(BTS and MRT‘s one station)
Genuine Expedia guest review
Other trip Jan 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Bangkok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel was only a 5 minute walk from Soi Cowboy and Sukhumvit, so it was very handy. The area immediately around the hotel was under construction but there was minimal noise at night. Room as spacious, came with a little kitchen and a pretty good bathroom. Also, the plugs worked with North American power cords, which was great. I would definitely stay here again.
Genuine Hotels.com guest review
3 night trip with friends Nov 15, 2013
Derek L
US
3.0 / 5Good
"restless nights"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
stayed here once before and enjoyed my stay. this time had to change my room three times during a four day stay because it was unsatisfactory. one room was moldy and damp, air-condition filter had not been changed for quite some time. another room was extremely noisy due to rain water flowing in the pipes all night long. the staff was very nice.
Genuine Hotels.com guest review
3 night trip Oct 2, 2013
p
US
5.0 / 5Outstanding
"Great value in a great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was very comfortable and big. Bathroom is a bit small, but that's ok. Room had good tv/cable service plus a dvd player. Bed comfy, a/c worked good. Pool was nice. Close to Soi cowboy, Terminal 21, BTS/MRT station. Lots of food choices around.
Genuine Hotels.com guest review
8 night romance trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was my first stay at this hotel and it has become my favorite. Easy to get to BTS.
Genuine Hotels.com guest review
3 night trip with friends Jul 7, 2012
Sakina
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Citdines Apt at Soi 23"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
In & out going hv to depend on the tutu, especially when coming back late evening, hv to contact hotel reception for tutu arrangements and is very inconvenient, more over hp battery is running out. Most taxi drivers does not know the hotel location Soi 23, unless they speak to the reception. we got out the wrong exit from MRT & that's it, u will miss the tutu & hv to pay your own transport to get back hotel. Will not choose this location to stay again.
Genuine Hotels.com guest review
2 night family trip May 20, 2015
A Traveler
SG
5.0 / 5Outstanding
"Great location and value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Here for dental work at Bangkok Simle Dental Clinic
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your comment. We hope to welcome you again soon. Have a nice day!
1 night romance trip May 20, 2015
John
AS
2.0 / 5Fair
"Good location but service can be better"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
We arrived past midnight BKK time. The room allocated to us was not tidy up. We had to go down to reception to get another room. First impression was bad. hotel location is good. A short walk to BTS station. Coming back to the hotel in the evening need to walk through all the bars. Service staff are not as friendly as where I read from reviews. It is unlikely I will choose to stay in the place again.
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you very much for your valuable feedback. We apologize for any inconvenience during your stay. Your comment will surely be noted for our improvement. We hope you had a nice trip home and hope to see you again. Best Regards,
4 night family trip Apr 25, 2015
Yam Khoon
SG
4.0 / 5Excellent
"Will stay next time"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Housekeeping Services was good, but has room to improve. 10 minutes walk from MRT, however, hotel has tuk tuk in services. Finally, I expected more Chinese TV channels
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your kind feedback. It is highly appreciated. We are looking forward to welcome you again soon. Have a nice day Best Regards,
4 night trip Apr 22, 2015
A Traveler
AS
3.0 / 5Good
"Citadines 23"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
one night , stayed here many times. Everything I need is close by, and I never have issues with this propert
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your kind feedback. We are looking forward to welcome you again soon.
1 night trip Feb 21, 2015
Robert
AS
5.0 / 5Outstanding
"my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
staff are helpful ,friendly and very professional,would recommend this hotel every time
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to see you again soon.
1 night romance trip Feb 14, 2015
william
GB
4.0 / 5Excellent
"Good Deal!!! Great Location!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stayed here over the Valentine's Day weekend, the staff were extremely helpful with organizing flowers and such. There were a lot of restaurants and drinking places on Soi 23, so the location fit perfectly for me.
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your kind feedback. We are glad to hear that you enjoyed your stay and spent a happy Valentine's moment! Please let us be your host for your next special event.
2 night trip Feb 14, 2015
Scott
AS
5.0 / 5Outstanding
"Will be back again!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is my third stay at this venue. Each time I stay here, the room allocated to me is always spanking clean and neat. feels very much like a home. A refreshing change from the usual business hotels in the area. Pool is rather small but it does not matter if you are lounging around or taking a quick dip. Locational is excellent with many bars and restaurants along this soi. Short walk to Asoke BTS station and Terminal 21 mall.
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for taking your valuable time for writing us a review. We are very pleased to hear that you enjoyed your stay. Hoping to see you again very soon.
2 night trip with friends Jan 30, 2015
Anne
AS
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good, convenience location. Near MRT and sky train. Near terminal 21 department store. Free tuk tuk service to station. First impression of location was not good due to numerous massage parlours.
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 8 Bangkok! Thank you for your kind feedback. We are looking forward to welcome you again soon. Have a nice day!
3 night trip with friends Jan 29, 2015
Gary Shih Han
AU
4.0 / 5Excellent
"Good value, but neighborhood is not ideal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is a good value and the rooms are what you'd expect from this chain -- clean and well designed -- but would-be guests should know that the street outside this hotel is lined with massage parlors and that at night, the masseuses stand on the sidewalk and loudly attempt to solicit your patronage. Not a big deal for most people but some, especially families with young children, might have an issue with this.
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your kind feedback. We are very appreaciated your comment and looking forward to welcome you again soon.
1 night romance trip Jan 2, 2015
Andrew I
AS
5.0 / 5Outstanding
"Great as always. 2014 Dec"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nicely located, clean, good looking. We loved free tuk-tuk transfer to BTS otherwise you need to walk about 5-7 minutes to skytrain. A parking lot at the basement is available for guests to park up to one day - very convenient.
Genuine Expedia guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your kind feeback. We are pleased to hear that you find our residence convenient. We are looking forward to welcome to again soon.
Other trip Jan 3, 2015
Sergei
MY
4.0 / 5Excellent
"Nice Comfortable Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good room facilities, near to good eating places and convenient marts. "Local Restaurant" ranked as Bangkok's top 10 is only minutes away to the left of the hotel. Highly recommend.
Genuine Expedia guest review
Other trip Dec 26, 2014
3 person
MY
4.0 / 5Excellent
"Excellent value for money close to Asok station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good value for money with a full functioning mini studio apartment offered. Free tuk tuk service to Asok station or Sukhumvit station or less than 10 minutes walk. Area is ok but at night at least near Asok station its a bit seedy due to Soi Cowboy but not directly next to hotel. The room was comfortable but there was currently no catering facilities. However staff are very nice for Sukhumvit hotel- really welcoming.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
A Traveler
GB
5.0 / 5Outstanding
"Strategically located"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I made the right choice of staying here for 5 days and 4 nights. Moving around the city is not a problem, the free tuk tuk service to Asok station is an added value and made any movement in the city so much a pleasure. The cleanliness, the interior is commendable, the warmth reception of the staff made us feel just like home. Everything is purrfect for me, my only choice when being in Bangkok is none other than staying here, luv the apart hotel n the location and wish to come again in the near future
Genuine Expedia guest review
Other trip Dec 5, 2014
sabudin
MY
5.0 / 5Outstanding
"convenient for my family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
i am very satisfied and happy to stay at citadines sukhumvit 23. The hotel location is good, convenient for shopping. The room is comfortable, fully furnished, clean n tidy!
Genuine Expedia guest review
Other trip Nov 20, 2014
convenience!!!
MY
4.0 / 5Excellent
"Hotel nearby Soi Cowboy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stayed here for 8 days from 1st Oct. Location is at Pransamit Alley nearby Soi Cowboy and about 10 mins walk from Sukhumvit MRT and Asoke BTS station. The shortest route from the MRT station is to cut thru the Soi Cowboy. Upon exit the Soi, turn left and walked straight from about 5 mins and you should see the hotel. Even though the hotel is located nearby Soi Cowboy, it is still relatively a quiet place. Apart from the area, the hotel itself provide excellent service. The front desk are able to communicate in decent English. There is also a tuk tuk service provided where they are able to send you from the hotel to the main road nearby Asoke / Sukhumvit station. You just have to make your request to the front desk. The room have aged slightly compared to the other Citadines at Soi 16. I stayed in 508 and the size of the room is comfortable enough for 2. However, I found the pillow much higher than normal pillow which I wasn't too comfortable with even though it is firm enough. Cleanliness is good and the housekeepers clean thoroughly enough. Visited the gym as well. Maintenance of the gym is good but equipment are slightly old. Gym is located on the roof top and beside the small swimming pool. Towel are provided so there is no need to bring your own if you go swimming.
Genuine Hotels.com guest review
7 night romance trip Oct 1, 2014
A Traveler
SG
3.0 / 5Good
"Poor service"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
stayed here many times with no issues but must be under new managment as the service has gone from great to poor, was disturbed 3 times for laundry and cleaning when do not disturb was left on my door on seperate occasions. restaurant is closed until 31st december so no room service available and breakfast was a a coussant and Jam which had to be collected from reception and taken back to your room. will not stay again.
Genuine Hotels.com guest review
7 night trip Oct 3, 2014
nicholas
IE
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic rate for an inner city hotel and very central to where I needed to be. Rooms were a very pleasant surprise and I was more than happy with the amenities.
Genuine Expedia guest review
Other trip Oct 9, 2014
julie
AU
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I went down with food poisoning in the wee hours. I made a call to the reception for a cab to the nearest hospital. They got me a cab faster than I could wear my pants because they called me again shortly to make sure I was ok! Great staff with great smiles, words couldn't express my thanks. Overall, it was a good stay. Facilities are above average; with a pool and a minibar (which is current under renovation). Location is good, with a mall nearby and is transport.
Genuine Expedia guest review
Other trip Sep 11, 2014
Fong
SG
3.0 / 5Good
"Not my desired area to b in"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room was ok but it is jus the location tat Im not comfortable in. Area is somewhat more suitable for guys. Not for business, leisure or families.
Genuine Hotels.com guest review
6 night business trip Jun 9, 2014
DT
SG
4.0 / 5Excellent
"Friendly Staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Staffs was very friendly and helpful. Rooms are clean.
Genuine Expedia guest review
Other trip Apr 16, 2014
Kenneth
MY
5.0 / 5Outstanding
"Fantastic stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Located just far away enough from the hustle & bustle of Cowboy, Asok BTS & Sukhumvit Subway ... me & my girlfriend had a fantastic stay here. Rooms were spacious (at the beginning ... but got extremely full after numerous shopping trips by U know who !!!). And I simply loved the Flat Screen on the sliding rail, allowing my better half to catch up on some much needed rest before her next shopping assault! Lots & lots of little stalls (day & night) along the road where we tucked hungrily into the local fare. DELICIOUS & cheap. We opted out from B/F which was a good thing coz the food selection was very limited for 200THB. Staff were attentive & most helpful (especially the tuk tuk guy who reluctantly gave my girlfriend his cell no, so she could be picked up at the main road (with her bags an bags!). One thing though, skip the hotel assigned MPV taxi guy coz he will just rip you off ! When we checked out in the morning, he quoted us 800THB excl.toll fees to the airport. I flicked him off, took the tuk tuk to the main road and we got our comfy ride for just under 400THB. We're coming back again in May ... just how much shopping can a girl do ?!?
Genuine Hotels.com guest review
6 night trip Dec 28, 2013
A Traveler
AS
5.0 / 5Outstanding
"Close to Bangkok Smile Dental"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great apartment hotel close to Bangkok Smile Dental and good massages May Massage. Lot of restaurants
Genuine Hotels.com guest review
8 night trip Oct 10, 2013
John P
CA
4.0 / 5Excellent
"Not too bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Yes nice for a few days visit. Good location away from the hustle and bustle of the main streets. Overall I was happy with the stay
Genuine Hotels.com guest review
4 night trip with friends Sep 28, 2013
Sectionone
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent facilities and location. Very near good restaurants and bars. Service was good. I would definitely stay at the hotel again. Thank you :)
Genuine Hotels.com guest review
3 night trip Sep 19, 2013
martin
PH
5.0 / 5Outstanding
"great room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
stay was very comfy room was excellent staff friendly
Genuine Hotels.com guest review
2 night trip Aug 20, 2013
william
AS
4.0 / 5Excellent
"Slightly Above Average"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked for 3 nights. Hotel location generally acceptable for the price. Hotel Staff was polite and helpful. Room is spacious and neat, however the non-smoking room had a bad smell. Interiors, especially the sliding door panel, should be repaired as it created a lot of noise whenever the door was used. The breakfast should be improved, not acceptable for the price. Room should have been equipped with toiletries and additional bath towels should not be chargeable. The availability of the Free Tuk-Tuk service made travelling out of the hotel very convenient and Terminal 21 was an excellent shopping mall.
Genuine Hotels.com guest review
3 night business trip Aug 14, 2013
hktan008
SG
2.0 / 5Fair
"Customer Service? Was there any?"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Called up one day after my resavation was made to ensure that my special request was received. A receptionist whom I've spoken to told me that no resavation was done nor received. I even told her twice that my booking was done yesterday and by which online agency. She don't even bother to double check with the agency and insisted no record found. My goodness, is this the way how a front desk staff was being trained especially she when she could be the one representing the hotel's image. The managent seriously must send her for GEM training or else in future she could also be the one to ruin the hotel image. Lastly for the price of after 50% off, I certainly will rather stay in a more reputated hotel. Talk about 4 star hotel giving 2 star service. "Rolling my eyes"!
Genuine Expedia guest review
Other trip Aug 10, 2013
Ciaang
SG
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay
Genuine Hotels.com guest review
2 night trip with friends Jul 29, 2013
A Traveler
AS
4.0 / 5Excellent
"Value for money, comfortable but could be improved"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location of Citadines Sukhumvit 23 is fantastic. Nearest station was the Sukhumvit BTS and the Sukhumvit MRT and a very short walk to shopping mall Terminal 21. Also discovered a really cheap and good non-sleazy massage place across the road (Tony Thai Massage) which was a surprise as it was next to many special service massage parlours. Great service from the receptionists and even the very sweet cleaning lady! The hotel is very clean, with cozy rooms and amenities. The pool looks small but is actually very pretty at night. And there's a small but fully equipped gym too! The living room area was a little small but that's something I can overlook! Only gripe is that the drainage in the shower always got clogged after every shower. Other small issues were slightly annoying. They didn't complete the blackout sticker on the window behind the sink (and there are no curtains to block that particular window out) so the morning light sometimes woke us up prior to our alarms. Aircon was placed in the bedroom area but kept blowing at the partition and reflected right on to our faces while we slept. Pillows were too soft and caused a little neck ache but nothing a massage couldn't fix! Overall, we felt we got more than we paid for and actually had a pretty comfortable stay! Which is great. Thank you Citadines!
Genuine Hotels.com guest review
4 night trip Jul 25, 2013
A Traveler
SG
5.0 / 5Outstanding
"excellent!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent! Affordable, with lots of good amenities and facilities. Near by BTS and MRT stations. Lots of dining options around from street food to up-market restaurants. Really nice hipster restaurant/bar (Minibar Royale) located at the lobby. Also, friendly and helpful staff. Good for all kinds of travelers I would think (couples, business travelers, groups of friends).
Genuine Expedia guest review
Other trip Apr 29, 2013
azasupernova
SG
4.0 / 5Excellent
"Wonderful aparthotel in Sukhumvit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Studio is well-equipped & cleanliness is maintained. I've stayed here thrice before over 4 yrs & it remains one of the best in concept & location. The complimentary tuk-tuk service to & from the MRT is fantastic. Late checkout at 2pm is a bonus.
Genuine Hotels.com guest review
4 night trip Apr 5, 2013
Anjelita MK
SG
5.0 / 5Outstanding
"Excellent room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent staff and good rooms.
Genuine Hotels.com guest review
4 night trip Apr 2, 2013
A Traveler
GB
4.0 / 5Excellent
"over night stay in BKK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
it was nice comfy, staff was good and importantly tour guide who sits in hotel lobby. She was very helpful. Breakfast was ok.
Genuine Hotels.com guest review
1 night trip Feb 12, 2013
VB
AS
4.0 / 5Excellent
"Value For Money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall, it's a value for money stay and hotel although the room and maintenance do show some signs of aging. Location is great, within walking distance to Asok BTS station, Suhkumvit MRT station, Terminal 21 shopping mall etc.
Genuine Hotels.com guest review
2 night business trip Dec 6, 2012
A Traveler
SG
5.0 / 5Outstanding
"close to bangkok dental smile dental clinic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very pleasant staff allround friendly -helpfull allways smiling good personallitis-honest hard working well designed apartments
Genuine Hotels.com guest review
17 night trip Nov 3, 2012
A Traveler
AU
4.0 / 5Excellent
"Clean & good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
the room was clean. the hotel was convenient location with alot of massages nearby. the train station and huge shopping mall (terminal 21) is 5 mins walk away. there's good security.
Genuine Hotels.com guest review
3 night trip with friends Oct 19, 2012
Glimbs
SG
5.0 / 5Outstanding
"Citadines 23 Sukhumvit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My hotel experience was great although I did find the breakfast pretty basic.
Genuine Expedia guest review
Other trip Jul 29, 2012
Lozza
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"コンパクトだが全部揃ってます"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
周辺は妖しいマッサージ屋さんも多いが、無視していれば問題なし。ホテルスタッフの対応は良い。部屋はコンパクトながら機能的ですばらしい。ルームwifiもコンスタントに5M近くは出ています。最近はもっぱら定宿です。
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
 当館ご滞在のご感想をお聞かせ頂きまして大変有難うございます。 再び当館にておもてなしさせて頂く日が近い事をお祈りしています。 ご自宅への無事のご帰宅を心よりお祈りいたします。  どうぞ良い一日をお過ごし下さいませ。
11 night business trip Apr 7, 2015
A Traveler
JP
1.0 / 5Poor
"二度と泊まらない。"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
ハウスキーパーにセーフティーボックスの中の財布から金が抜かれていた。全てのお金では無く、一部の紙幣を抜きとっており、常習性を感じる。フロントの対応は警察に届けに行きましょうとだけ。翌朝早くのチェックアウトの為、泣き寝入りです。
Genuine Hotels.com guest review
2 night trip May 7, 2015
Tusyoshi
JP
3.0 / 5Good
"いいと思います。"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
3泊しましたが、ベットメーキングはされているものの、シーツ類の交換はされていませんでした。シャンプーとボディーソープは毎日補充されず節約しながらしようしまたが、後から聞いた話では友人たちの部屋は毎日新品のシャンプー類が追加されていたようです。それ以外は快適に過ごせました。
Genuine Hotels.com guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for spending your time writing review and on pointing out issues which have influenced your overall impression of your stay with us. Pertaining to the soup and shampoo problem, manager's attention has been drawn to improve on this. We apologize for your inconvenience caused. We trust, you had a pleasant trip home and look forward to welcome you back to Citadines Sukhumvit 23 Bangkok, again soon.
3 night trip with friends Mar 12, 2015
A Traveler
JP
4.0 / 5Excellent
"Kaukana kaikista nähtävyyksistä."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotellista ei ole valittamista !! Sijainti on vain turistille epäedullinen, kun nähtävyydet ovat muissa kaupunginosissa.
Genuine Expedia guest review
Response by Citadines Sukhumvit 23 Bangkok
Greeting from Citadines 23 Bangkok! Thank you for your review and for choosing our residence. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our residence.
Other trip Feb 22, 2015
A Traveler
FI
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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