NH Grand Hotel Palazzo - Livorno

Stayed for a business trip! Hotel is gorgeous on a waterfront location. It was difficult to find at night as there were no clear signs. Sadly, I found the hotel service lacking. Front desk personnel upon check in felt like they were doing me a favor by letting me stay at the hotel. I've had better service at 2 star hotels!

Genuine Hotels.com guest review

The hotel was absolutely beautiful. The location was even better right on the water! Watched cruise ships, sat on balcony which looked like it belonged on the White House, and listened to the water. It was amazing! Hope to return!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very nice hotel, classy and elegant, not much to see in Livorno, but we had a great breakfast in the hotel, with a nice ocean view

Genuine Expedia guest review

Staying in this updated classic grand hotel was a treat. It was a delightful surprise for the price. Beautiful large and quiet rooms with all the amenities. Terrific service that made us feel most welcome. The finest hotel in the region. I'm getting to really like the NH hotel chain.

Genuine Hotels.com guest review

This hotel stay was the the most amazing experience we had. Althougth we had never stayed in a 5 star hotel prior to NH, it exceeded our expectations. The hotel was tastefully renovated to showcase the beautiful old Architecture, as well as incorporate modern amenities in the interiors (rooms and other common spaces). The pool/rooftop had breathtaking, […] panoramic views and spotlessly clean. The size of the room was perfect, it had a fantastic bathroom too, all newly renovated. We did not want to leave, especially after eating the generous selections at the breakfast buffet. The one thing I could possibly complain about is the internet situation, you have to pay per day, but that's an optional luxury. The rooms were very well priced for the level of luxury! We will definitely be staying here again in the near future! Read more

Genuine Expedia guest review

This hotel exceeded my expectations. Was rated a 4 star hotel, but should be a 5 star hotel. The room was a nice size, and very clean. The pool on the 5 floor was gorgeour and overlooked the Mediterranean. The hotel staff was great. I would stay there again if I ever go back to Italy!

Genuine Hotels.com guest review

We stayed here toward the end our trip in Italy as a splurge. The hotel was GREAT. The room extravagant, the staff friendly and helpful. The hotel has a lovely swimming pool on the rooftop (5th floor) with a gorgeous view of the ocean. We watched the sun dip as ships came in and out of the harbor. There is ample parking on the hotel grounds as well. […] The room came with a great breakfast buffet in the morning as well. Our only complaint was the location. The surrounding neighborhood felt like an area in decline and there weren't any really good restaurants within walking distance. We ended up getting pizza at a teenage hangout for dinner. Read more

Genuine Hotels.com guest review

We stayed in Livorno specifically to see the Mediterranean, the Mar Ligure technically I guess, and to go to Pisa and see the tower. it's great for that, but not much else. The hotel is big and beautiful. Parking was right out front and easy. The rooms were nice and clean. I thought the bed was very comfortable and with little to do around town, the […] plethora of channels on the TV was appreciated. The staff was nice and friendly. At this point in our vacation we had given up asking for an iron as you apparently cannot iron in a hotel room in Italy. There's a really nice restaurant on the 5th floor that is nothing but windows and a great view of the sunset so that made dinner enjoyable. I can't really knock the hotel, just more disappointed in the actually city more than anything. Read more

Genuine Hotels.com guest review

The Grand Hotel Palazzo was wonderful. Check in was very quick. The rooms were spacious and modern. Everything seemed new and fresh. The views of the Ligurian Sea were stunning at sunset and in the morning. You put your room key in the slot by the front door to keep the lights on. Our room had a large King Sized bed with a nice sized flat screen tv […] (which we didn't watch). Large windows gave us a great view of the sea and the huge piazza (I don't know what they call it). There was a walk in closet that looked like a gentlemen's closet with cabinetry all around. The doors were light activated. Finally the bathroom was spectacular. A full shower and large soaking tub with double sinks. We had dinner at the hotel because we arrived late. They do prefer reservations but we didn't have any. The food was superb, but a little pricey. In the morning we wandered out of the hotel and it was like the world was waking up in Livorno at the piazza. There were fishermen wading out to fish. People were strolling and jogging and some had climbed onto the rocks to do some sunbathing. It was very idyllic. We enjoyed breakfast at the hotel, it had a good variety and the staff were very attentive. I would have loved to spend more than one night at this hotel, but we were on our way to Rome. I recommend it highly! Read more

Genuine Expedia guest review

The hotel looks nice and the rooms are comfortable and clean. It took ages for the person at the desk to give me my key and the gym was in the basement, no lights in the corridor leading to it and it was dusty and dirty. Availability of a gym is an important deciding factor when I book a hotel and the gym was really disappointing.

Genuine Hotels.com guest review

We stated there for two nights . It is not downtown , but right across the street from the sea. It is on an excellent walking area , beautiful hotel ( especially considering the other hotels in area) . Wonderful breakfast buffet

Genuine Hotels.com guest review

A beautiful hotel with thoughtful and friendly staff. I can normally find something to complain about but I was surprised by the quality of the rooms and the cleanliness of the hotel generally. The staff were friendly and efficient. To my surprise and delight, they provided an exceptional level of service.

Genuine Expedia guest review

Fabulous location being right on the seafront, shame that Livorno is not really a tourist destination. We stayed in a superior room and can't rave about it enough. Huge, airy and well designed with a great bathroom. The rooftop terrace with swimming pool was a delightful bonus. The one thing which seriously lets this hotel down is the service you […] receive. We actually had better service from the non-client facing staff than we did from waiters, bar tenders and reception. The service was dire and on that basis alone, I don't think I would recommend this hotel to anyone. I was shocked for a 5* hotel that they found this level of service acceptable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice, wonderfull hotel. The hotel staff very friendly and helpfull. We fell at home. The room was big and the bed very confortable . Real king-size ! Thanks

Genuine Expedia guest review

Theres a second market in the hotel - you can't use the spa without paying €40. On the roof terrace we went up to have a drink about 4pm. Barman was cashing up and completely ignored us. Clearly didn't want to have to serve us & mess up his cash. 5 Star hotel with 3 Star service. Breakfast staff were curt & only offered cappuccini to Italian guests […] whom she served first. However the view from the 5th floor bar/restaurant is really fab. Read more

Genuine Expedia guest review

A very impressive hotel close to the port. The staff were friendly and the room well equipped and clean. Overall a very pleasant experience.

Genuine Hotels.com guest review

un séjour inoubliable dans un palace italien de rêve!

Genuine Hotels.com guest review

Quarto enorme, banheiro super moderno, estacionamento free, recepção e demais funcionários muito atenciosos

Genuine Hotels.com guest review

Davvero molto bello questo hotel posizionato sul lungomare difronte alla Terrazza Mascagni. Forse per chi richiede servizi da 5stelle come il trasporto delle valige in camera resterà un pò deluso perchè è un servizio che va richiesto ed evidentemente c'è un tempo d'attesa, ma per quelli che come me, non hanno di questi problemi è meraviglioso. La colazione […] è ricca di ogni ben di Dio, si può tranquillamente saltare il pranzo, La camera 447 all'ultimo piano è bella, silenziosa, spaziosa e pulita. Il personale gentile e sorridente. Più che ottimo rapporto qualità prezzo! Chi si lamenta di questo hotel ha troppi soldi! Read more

Genuine Expedia guest review

Il tutto molto bello e curato a parte il personale alla reception inadeguato per il tipo di hotel.

Genuine Expedia guest review

Das Frühstück war einzigartig, alles was man sich wünschen kann.

Genuine Hotels.com guest review

leider kein 5 Sterne Haus, kleines Zimmer, keine Möglichkeit für einen Kaffee, alle Liegen am Pool verräumt, keinen Blumenschmuck.

Genuine Expedia guest review

smutsig pool

Genuine Hotels.com guest review

Wij hadden een aangenaam verblijf in dit hotel. Personeel was zeer vriendelijk, maar sprak gebrekkig Engels ( en soms enkel Italiaans).De kamer was correct in orde. Het ontbijt was eveneens correct. Ik vond de ontbijtruimte zelf wel niet zo netjes. De ligging van het hotel is niet super, maar wel zeer goed als vertrekbasis naar Pisa, Lucca, Forte dei […] Marmi, ... Het zwembad is zeer klein, en de stoelen hadden geen kussens, wat zeer hard zitten was. Algemeen genomen waren wij zeer tevreden, maar vonden wij dit eerder een 4 sterren dan een 5 sterrenhotel! Read more

Genuine Hotels.com guest review

Hotellets faciliteter er ganske okay, dog lever det ikke op til 5 *. Personalets service level er meget svingende, næsten ikke eksisterende. Personalet i receptionen vil helst ikke svare på spørgsmål ! Meget positivt med pool og udsigten over vandet på 5. sal. Køb dine drikkevarer og andet i gaden til højre for hotellet. Til venstre for hotel findes […] en meget lokal cafe med kaffe til meget rimelige priser. Fandt en god restaurant ved havnen (overfor gade Via Grande) Le Volte. Read more

Genuine Hotels.com guest review

Bonne hotel mais pour un 5* cetait pas tre propre. Yavai des ampoule griller. La piscine sur le toi tres jolie, a coter dun parc et dun aquarium. Pas de plage de sable.

Genuine Hotels.com guest review

Flott hotell, synes egentlig at det var verdt hver krone. God plassering ved kysten, gode muligheter til å bade rett over gata. Litt avstand fra sentrumsgatene, men 1'er bussen gikk ofte så det var ikke noe problem. Sjekk ut den koselige restauranten på baksiden av hotellet, hvor maten var nydelig og til 1/3 av prisen ift, Palazzo's egen.

Genuine Hotels.com guest review

Hotellets standard var fanatstisk. Fin frokost, flotte rom og nydelig utsikt fra bassenget og restauranten i øverste etasje! Dessverre ligger hotellet i en fryktelig kjedelig by uten hverken hyggelige gater og spisesteder. Med tanke på at dette er et 5-stjernes hotell, bør også serveicen være deretter- noe den absolutt ikke var. Et surt bemøtende i […] hotellresepsjonen og et fullstending kaos i frokostsalen med servitører som løp ned gjester, kranglet åpenlyst og stresset ut av en annen verden. Rett og slett et nydelig hotell i en altfor kjedelig by, med altfor sure ansatte... Read more

Genuine Hotels.com guest review

Vi bodde én uke på Grand Hotel Palazzo og var svært godt fornøyd. Rommet var fint og det var veldig høyt under taket. Fint bad og god rengjøring. Frokosten var variert og god, og inneholdt mye. Det aller beste med hotellet må imidlertid være beliggenheten. Bussen stopper rett utenfor hotellet, og denne ruten går rett til sentrum og deretter til togstasjonen. […] Med andre ord glimrende for oss som også besøkte en del byer i nærheten (Pisa, Firenze, Siena). Utsikten utover havet er fantastisk, og med basseng på toppen av hotellet kan man ikke ha bedre forhold for å slappe av ved bassengkanten. Det ligger også et strandområde på nedsiden av hotellet - dette er litt dyrt, men absolutt verdt et besøk. Dersom vi skal besøke Livorno på nytt vil vi nok ganske sikkert velge dette hotellet på nytt. Read more

Genuine Hotels.com guest review

Bestilte eit superiorrom, og då hadde me heilt klart forventa meir. Rommet var lite. Det var berre 1 stol(2 personar). Ikkje bord. I omtalen av hotellet burde det også gått klart fram at nærmaste sandstrand låg 2o km unna, ingen bussforbindelse. Me sakna også balkong på rommet, men det var me innforstått med. Service og mat var me tilfreds med, men […] internetttilgangen fungerte ikkje for oss, og på dette området fekk me heller inga hjelp i resepsjonen. Når det gjeld Livorno by, så satsar den lite på vanlege turistar. Få uterestaurantar, og kvaliteten på maten var heilt på det jamne. Me sakna også menyar på engelsk/norsk. Livorno er nok ein by som først og fremst har cruiseturistar i fokus, og desse er ikkje i byen på kveldstid. Difor står nok ikkje Livorno øvst på lista når me seinare skal finne feriemål. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Livorno hat leider nur den Charme einer kleineren italienischen Industriestadt. Ein wirklich gutes Resturant haben wir trotz zweiwöchigen Aufenthaltes nicht gefunden. (und dies in Italien!) Hotel zwar nur durch eine Straße vom Meer getrennt aber kein Strand in der Nähe. Hotel, Hotelteam und Service hat leider nix mit 5 Sternen zu tun. Hotel wirkt bei […] genauerer Betrachtung schon etwas abgewohnt. Bsp. sind die Teppichläufer auf den Gängen die sehr fleckig sind, desweiteren haben die Möbel in den Zimmern teilweise schon starke Gebrauchsspuren. Dadurch auch nur eine befriedigende Bewertung. Aber macht selbst eure Erfahrung! Read more

Genuine Expedia guest review

Prima hotel. Ligging goed. parkeren ideaal. Goed voor thuisbasis om Toscana te verkennen.

Genuine Expedia guest review

Vi havde 5 overnatninger på NH Grand Hotel Palazzo i Liviorno, og det var helt fantatisk. Det er virkelig et lækkert hotel, med et højt serviceniveau. Med en super resturant på tagterassen, som laver lækker mad. Men den er også lidt dyr, men bestemt en oplevelse værd. Byen er ikke noget spec. Resturanterne omkring hotellet er noget skuffende.

Genuine Hotels.com guest review

Personalet virkede ikke særlig imødekommende,nærmest arrogante.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Vi ankom hotellet, som egentlig er et eldre palass, og ble positivt overrasket over standarden på hotellet. Selv om hotellrommet var nydelig, frokosten hadde et stort utvalg og bassenget på taket av hotellet var høydepunktet- så var innstillingen til de ansatte ikke å matche. De er tydeligvis opptatt av at man ikke gir 5-stjerner service, men har en […] 5-stjerner snobbe-holdning til sine gjester. Først når vi ønsket å sjekke inn, valgte resepsjonisten å ikke engang anse meg stående rett fremfor ham. Jeg måtte selv rope på hans oppmerksomhet og si at jeg ønsket å sjekke inn, da han valgte å heve fingeren til meg- som om han var opptatt på datamaskinen. Det samme skjedde når vi ønsket å få hjelp i resepsjonen med kart, internettkoder og lignende, da det var en arrogant holdning som møtte oss hver gang. Selv når vi sjekket ut måtte jeg be om hans oppmerksomhet flere ganger, da han virket opptatt. Hotellet var nydelig og kunne tenkt meg å bodd der igjen, men servicen var nok til å skifte mening. Har aldri blitt behandlet så dårlig på et 5-stjerners hotell før. Read more

Genuine Hotels.com guest review

Første gang i Italia og vi fikk en meget flott start ved å bor på Grand Hotel Palazzo. Utrolig bra standard, rent (rommet var gjort rent 2 x dagen), meget god frokost og ligge midt i smørøyet på promenaden. Var litt skeptisk å bestille i en "strandløs" by, men rett over veien fra hotellet ligge Bagni Pancaldi som var en god alternativ (var faktisk herlig […] å slippe sanden). Her kunne du hoppe rett ut i havet å kjøle deg ned.Føler at vi fikk mye for pengene. Kan absolut anbefales! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Mycket fint hotell. Lyxigt, rent och fräscht. Trevlig pool på taket. Ingen vidare service i receptionen. Livorno är dock inget kul resmål. Nästan omöjligt att hitta en okej restaurant eller något att att göra. Men är man ute efter en dag med sol och bad vid en pool så är det perfekt!

Genuine Hotels.com guest review

Wir fühlten uns sehr gut aufgehoben.Zimmer zum Garten sehr ruhig und leise.Frühstück 5 Sterne würdig,Dachterrasse fantastisch.Kleines Mango-es sind keine Auflagen für die Sonnenstühle vorrätig. Wir würden es jederzeit wieder buchen.

Genuine Hotels.com guest review

Mycket lyxigt hotell precis intill medelhavet. Livorno är ingen höjdare direkt men det ligger nära Firenze och Pisa. Enkelt att ta sig dit med tåg eller bil. Schysst pool på taket. Frukosten på terassen var något av den bästa jag ätit. Enda minuset är restaurangen på taket som nog försöker vara finare än den egentligen är. Snorkig kypare och fisk serverad […] i plastpåse!? För övrigt mycket bra service. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The service at the hotel did not live up to our expactations. No service at all in the breakfast room and when we arraived late one night the gates where closed. No one was there to hear the bell ringin so my friend had to cliemb over the fence to make it possible to get in to the hotel. I would´nt expect that kind of entrance at a 5 star hotel. However, […] the view is fantastic! Read more

Genuine Hotels.com guest review

Dieses Hotel hat keine 5* verdient. Zimmer war verstaubt, Bettbezug war verdreckt. Tv ohne Funktion.

Genuine Expedia guest review

Har været i Livorno mange gange i mit liv, men denne gang skulle det være ekstra godt og vi valgte derfor byens bedste hotel. Boede der i 1 uge i august og nød udsigten fra pool teressen hver dag. Kan anbefale at tage ned på badeanstalten lige foran hotellet. Det koster 5 € at komme ind og dertil 8 € for liggestole - men det er det hele værd. Vandet […] er skønt og klart. Morgenmaden er super og altid frisk juice eller vand. Hotellet ligger godt, ca 30 min gåtur indtil Hovedgaden med alle butikkerne. Udemærket handelsby. Bemærk hotelpriser på diverse drikkevarer og madvarer er meget høje. Anbefaler at spise på de lokale restauranter som ligger tæt på eller blot tage en sandwich til frokost nede på gaden. Ser frem til mit næste besøg.. Read more

Genuine Hotels.com guest review

Leider stimmt das Preis - Leistung - Verhältnis nicht. Der 5 Sterne Standart ist nicht gegeben. Unser zuerst angebotenes Zimmer haben wir aufgrund von Dreck- und Schutzablagerungen (in der Dusche und auf dem Fußboden im gesamten Bad) nicht bezogen. Auf der Terrasse kann man sehr schön den Blick über das Meer genießen, es fehlt jedoch an Service dem […] Hotel entsprechend. Der Pool auf dem Dach und die Aussicht auf das Meer sind schön. Read more

Genuine Expedia guest review