"Had a great stay!"
Comfortable rooms, good breakfast, ND convenient to where I needed to go... Our room was very clean too.Genuine Hotels.com guest review
Checking in - & checking out was very fast and convenient. Staff was very friendly, and the room was very clean. I cannot think of one aspect of my stay to complain about.Genuine Expedia guest review
We loved our stay at the hotel! The beds were very comfortable. The room and bathroom were very clean too. Plus it includes a mini fridge and microwave.Genuine Hotels.com guest review
"Great hotel, great king bed, close to where I need"
It's a very good hotel, very clean, room is comfortable, etc.Genuine Expedia guest review
Very clean hotel. Free hot breakfast every morning that the staff constantly replenished with a smile. In addition to the hot items,breakfast also included several different hot and cold beverages, yogurt and bagels- really there were just too many different items to name. Our room was very clean upon arrival and smelled wonderful! Our room was also […] cleaned each day. This hotel also provides Bath and Body Works products. Parking was free and convenient because there were access doors all around the hotel that you could open with your key card so you could always park near an entryway. The staff was friendly. There was also a Universal ticket kiosk conveniently located at the hotel. This hotel is in a great location on International Dr. - close to everything! Truly enjoyed our stay Read moreGenuine Expedia guest review
The hotel was perfect for a getaway. The queen suite was the right size for a family with two big teenagers.Genuine Hotels.com guest review
very satisfied, location great, nice pool, room very clean nice hotel.Genuine Hotels.com guest review
"Read before you book"
I booked this off of the excellent reviews that it got. However after reading reviews I was nervous about not getting the room in which i was booking for which was the suite with the sofa bed. I called hotels.com who called the hotel and we were both assured that the room was ava. I then called the morning of check in and was told sure no problem. Of […] course i get there and they dont have the room i needed. the night guy was rude and told me becuase i had booked through a 3rd party he was under no obligation to make it right he would send up a roll away. I had a 6'6 kid on a roll away. the next morning they moved us to rooms with adjoining doors. The nightmare continued, the tub didnt drain after the 1st shower. The lovely woman that helped me that morning was gone and mr. rude man was back and gave me the same speil... I would never stay here again, gettting in an out of the hotel parking lot was a nightmare, there were bums loitering in the parking lot all hours of the night and the issues with the rooms were the final nails in the coffin... there are nicer hotels with better staff for the same price. Read moreGenuine Hotels.com guest review
"Close to Universal and lots of shopping"
Location is great but can be hard to find. Not right on International Blvd. but behind the CSI exhibit. Definitely worth finding though. The staff could not be more friendly or helpful. The room was clean and beds comfortable. The breakfast was excellent. Eggs sausage or bacon,,breads, bagels etc. Fruit, cereal , and the best cinnamon rolls you will […] ever put in your mouth. Some items change daily. I have stayed in many Orlando hotels, but none have been as well equipped as this one. Pool area also very nice. You will be delighted to stay here I'm sure, I certainly was. This is my new Orlando place to stay. Read moreGenuine Hotels.com guest review
"Clean and convenient"
The location is close to Universal Studios and a short walk to restaurants and other amusement parks. The room, pool and hotel overall was clean. The staff especially the front desk person were helpful. I was allowed to check in at 1:30 instead of 3 o'clock.Genuine Expedia guest review
Very good location with many restaurants and services close by.Genuine Hotels.com guest review
Very hard to find the Hotel, but once we found it we were very pleased with the quality. Breakfast was very good, AND NO RESORT FEE!!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
"Located on central area of strip"
Clean, good breakfast, nice location, mic and frig are a great plus.Genuine Expedia guest review
"Not the best neighbourhood"
Overall it was good. Barely any signage leading to the hotel propertyGenuine Hotels.com guest review
Clean hotel. Very good breakfast, a lot to choose from.Genuine Expedia guest review
"Honestly the cleanest hotel room I have ever staye"
Title of my review says it all. It was truly the cleanest hotel room I have ever stayed in. The staff was friendly and professional. I would highly recommend this hotel to everyone, but I do so unwillingly because I would not want it to be sold out the next time I need a room there.Genuine Hotels.com guest review
Enjoy this hotel. Very clean. I would booked this hotel again.Genuine Hotels.com guest review
elevator rides were miserable due to heat.Genuine Hotels.com guest review
I will defenetely stay there again. The place was very clean and the breakfast was great. The front desk were very polite and very helpful.Genuine Hotels.com guest review
"Very good, BUT"
The stay and the hotel was awesome with the exception of two things. It is hard to find and will pass by it like I did. It sits off International Drive and the sign is not large enough to notice the one way and out. Also the parking is limited which is isn't good because I had to park in the CSI Experience parking. I did ask the front desk clerk if […] it was ok and he said they use their parking lot all the time...OOOOOKKKKKK! Overall the stay was GREAT! Read moreGenuine Hotels.com guest review
"Great for the cost!"
Perks The location of the hotel is ideal considering its tucked away just off International Drive. It was pretty clean, no noisy vacationers and you get the bang for your buck. Wi-fi connection was great! Dislikes Front desk personnel are not always at the front desk and they seem not to know anything about any events taking place in the area. They […] didn't even know much info on the discount that was being offered by them for Universal Studios. My family and I wanted to watch the fireworks and couldn't find out anything. The computer room was always filled with kids on facebook, not that we adults don't have access otherwise to the internet and complimentary breakfast was just ok as most are. Read moreGenuine Expedia guest review
Hotel was close to everything we wanted to do. Shopping,Restaurants,Amusement Parks, and much more justs minutes from the hotel. Very friendly hotel staff with clean and comfortable rooms.Genuine Expedia guest review
Good hotel confortable, clean, only the breakfast is very poorGenuine Expedia guest review
"Nice location! Close to the Universal Studios!"
Overall, it was a very pleasant experience. The staffs were nice and the room was very clean. The hotel is located very close to the Universal Studios and they offer free shuttle bus, so it was great.Genuine Expedia guest review
Everything was great Courteous staff, great hotel location and price.will definately stay there next time I am in town.Genuine Hotels.com guest review
"We Love Holiday Inn Express"
This Holiday Inn Express was great, we have never been disappointed when staying at one. The shuttle to and from the parks was convenient to avoid paying for parking, and the breakfast in the morning had variety and was delicious. The staff made recommendations on where to eat and options for discount tickets. I would highly recommend this hotel, it […] was close to all of the smaller shops and things to do like mini golf on International Drive. I would stay here again! Read moreGenuine Expedia guest review
"Weekend in Miami"
We went to expend Memorial Weekend with family. The Hotel was in a perfect are for the ocasion. We will stay again next timeGenuine Expedia guest review
"Nice, but out of the way."
Everything about the hotel was nice, except that it was 200 yards off of the street behind other building. most of the Taxi's did not know where the hotel was. often causing extra charges as they had to find a place to turn around.Genuine Expedia guest review
"Be sure you want to stay on International Dr."
This in NOT an unfavorable review. I want to point out that this location is for those that don't have a car and want to walk or take the trolley or taxi. International Drive most of the time is a little better than a parking lot. We were visiting friends and should have chosen another location. Breakfast is Fast Food. I was disappointed because I have […] stayed in a Holiday Inn Express and had a very good breakfast buffet with cooked to order omlets and waffels and a nice selection of breakfast foods. The staff was courteous and helpful. On our last day our plans changed and after breakfast we had nothing to do before our flight. We went back to the hotel and told the front desk and (I wish I could remember her name) was very gracious and let us use the pool and a couple of towels. Read moreGenuine Hotels.com guest review
"Nice hotel, but bring some ear plugs."
Great location, friendly staff, free shuttle to parks, includes breakfast! But the walls are thin and you can hear your neighbors. Not so bad if they keep the same hours as you. Unfortunately the room next door came in at midnight and stayed up until 2-3 am with a young kid! I thought, "Oh, they're going to get that kid to bed ASAP". But that didn't […] happen and I got to hear a whiney kid for hours and their conversations while trying very hard to get to sleep. I finally got out of bed and put in some ear plugs. Just wish I did it sooner. I hope we woke them up at 7am when we got up to shower! Read moreGenuine Expedia guest review
Check in was great. We got there early and was able to check in right away. After a 7 hr drive with kids, that was definitely a blessing. Room was clean and bright and same with the bathroom (toiletries were bath and body works). The pool was smaller than the picture led me to believe on the website but it was still okay. Breakfast was good with a lot […] of choices. Wish they had a waffle maker tho ( picky i know) but overall it was a great location. Walking distance to lots of restaurants and there is a go kart and arcade right across the street. It's a busy street so be careful crossing. I would recommend this hotel and stay again. Read moreGenuine Hotels.com guest review
"It was nice location ..near international dr. But"
Very nice stay. Your staff was friendly and helpful with information when asked.Genuine Expedia guest review
My stay was simply awesome! The staff was friendly, helpful and very pleasant.Genuine Hotels.com guest review
Was just one night during our whirlwind Fl vacation. Clean and quiet. Thanks so much!Genuine Hotels.com guest review
Nice hotel. Continetal breakfast was very good. WiFi did not work in the room. Staff was very friendly.Genuine Expedia guest review
It was great. Everyone was very nice and helpful if we had an questions.Genuine Hotels.com guest review
"Great hotel for family"
The Hotel was great. we arrived and were greeted and checked in quickly. The Hotel also has a workout area that worked great for me and my girls, we like to exercise after dinner. We also liked the fact that breakfast was included in the cost of the room. That was very nice and saved us alot of time. We were in town for a 3 day Volleyball tournament […] and were forced to book a room at the last minute because our reservation got lost at one of the host hotels. We have stayed at serveral hotels in the Orlando area this past year. Both for sporting events as well as personal vacations. This is the first time we have stayed in one of these hotels. I must say that my family and I were very impressed and we will come back as well as forward this hotel to other family and friends. Read moreGenuine Expedia guest review
Ok,but not a good location;hotel is showing signs of ageGenuine Hotels.com guest review
We stayed just one night while in Orlando for a Mardi Gras concert at Universal. The room was great- no issues. The check in was easy: about 5min. The room: clean, large (king with sitting area). We called down to the front desk to order a taxi to depart in 10min= the taxi was there on time-. I hesitated getting into the taxi as it did not have a meter- […] however the cost was $10 from hotel to Universal at 5:30pm- lots of traffic. If this bothers you, be sure to ask for a city taxi. We took a city taxi back which cost us $8.00 at 2am- no traffic. We decided to sleep in therefore, did not eat the breakfast - the room was quiet, though I did hear the housekeeping knocking on neighboring doors at 9:30. Check out was a breeze as the room as prepaid through hotels.com. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"Super clean and modern! Recommended for theme park"
Me, my husband and our 5 year old son stayed here for 2 nights for a Universal Studios trip. Hotel was super clean and room decor/furniture was very modern and update/new. Bathrooms were all marble and beautiful. Definitely a comfortable stay here! Proximity to the theme park was perfect (5 min) and continental breakfast had plenty of yummy options! […] Only minor issue was that we had requested a 2-queen bed room but ended up with a single king and were told that the request for room type is not gauranteed, so had to pay an extra $10 for a roll-away bed. I think people would be more satisfied if they had a guarantee that they were getting the room type they booked/requested. Overall, really nice spot close to Parks. Would stay again:) Read moreGenuine Expedia guest review
Staff was great. Room and hotel was clean. Breakfast was amazing, best continental breakfast I have ever had. GREAT location. Walking distance to everything. Hotel is located quite a distance off the main road. No need for a rental car. They have a shuttle to Universal Studios. The shuttle I would rate as poor. They said the shuttle leaves at 8am everyday […] and we got down to the lobby at 7:55 and the shuttle had already left. But overall a good experiance. Read moreGenuine Expedia guest review
Very nice hotel, close to everything we needed to be. Breakfast was good, enough variety to satisfy a quick breakfast to get going in the morning.Genuine Hotels.com guest review
Short but very good.Genuine Hotels.com guest review
Hotel room was great. I had an allergic reaction to the detergent they use on the sheets, so if you have sensitive skin you might want to pack your own sheets. When they offer a "shuttle" to parks, it's only offered at 8 a.m. and 10 a.m., which was a complete let down. Also, if they offer to call you a cab to take you to any of the parks, make SURE […] you check with the cab driver that his credit card machine works. We were DUPED into using the ATM that charges an outrageous fee in the lobby (which they own) to pay the cab driver. Then we found out the cab driver charged us 10$+ the tip we left, when we had an HONEST cab driver that metered us back for 5.50$. RIP OFF. Read moreGenuine Hotels.com guest review
"Would stay here again!"
I loved our queen suite. Beds were comfortable with nice pillows. Overall it was quiet except I wish the fan would not run nonstop. Staff was friendly except for a couple. Room key always stopped working after being gone all day and that was annoying. Breakfast could have been a bit better. No waffle maker either.Genuine Expedia guest review
"Overall Good Stay"
Overall, a good hotel. It is not quite the normal Holdiay Inn Express quality. It was clean and everyone was very kind, but you can just tell it sees a lot of guests being located on I-Drive as the overall condition was a little worn (lobby, rooms, halls, elevators, etc). I was on a business trip and the internet in the room did not work. I asked to […] be moved and they upgraded my room and the internet worked great. The hotel is a little hard to find at first because it sits way off the road and there is only a small sign on I-drive. Overall, a good stay, not great, but certainly suited my needs. Read moreGenuine Hotels.com guest review
Very clean hotel, nice staff, room was clean and bed was comfortable. The hotel does back up to I-4, but we slept great!!!Genuine Expedia guest review
Pleasant. The room was clean and didn't smell. Breakfast was had a great variety and everything was fresh. (I don't usually eat breakfast and I had a small portion of bacon and eggs and the coffee was nice!!!). The experience was nice and will recommend the hotel to my friends!Genuine Hotels.com guest review
"Will not be staying here again."
Location of the hotel is not great, set behind other buildings. Hotel did not keep the reservation I made for the king room. Was told I booked a double queen when checking in. I informed the front desk I in fact booked a king, already prepaid for a king and showed them my conformation. Was than told oh yes but we are fully booked and do not have that […] room to give you. I asked for a price differences, was told there was not one and there is nothing they could do. The room we were placed in was right next to the elevator that chimed everytime it was on a floor. We heard this throughout the night and early morning. Staff was not friendly at all and seemed to careless they were unable to fulfill our reservations. When we checked out we were not thanked for staying or asked how everything was, just and okay you are fine to go. For the trouble of not honoring my king room I was told I could have a free water bottle! Will not stay at this hotel again and will not recommend it to anyone. Read moreGenuine Expedia guest review
"Great Place to stay"
Rooms were very clean. Staff was friendly and helpful. Breakfast was great, and there was plenty of food to go around. Great location. Near many restaurants and activities. Car service to Universal and the airport was great. Suite could have been a little bigger. Wish it had 2 tv's as many do.Genuine Expedia guest review
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