Comfort Inn - Lexington

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Genuine Hotels.com guest review

For the $100/night cost, I would have expected far better conditions and service. The hotel smells like old smoke, the parking lot entry door didn't work, the walls were in disrepair (in and out of the rooms) and the service was mildly acceptable. Would not go again.

Genuine Hotels.com guest review

I would never stay at that Comfort Inn again.

Genuine Hotels.com guest review

stayed overnight on way to florida. good.

Genuine Hotels.com guest review

Drove through an early Spring snow storm accompanied by fog. Glad for a warm and dry abode. Great breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Got eaten up by bedbugs. Spent my next days trying to get rid of them in our clothes, bag etc, taking benadryl and all the while mgt ignored calls

Genuine Hotels.com guest review

Hotel is dated but bed was pretty comfortable for a hotel bed and room was clean. Staff was very nice and there was actually hot breakfast. Not many options but its free and its a hotel... not terrible.

Genuine Expedia guest review

RAN OUT OF HOT WATER DURING MIDDLE OF THE FIRST SHOWER OF THE DAY.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed in other Comfort Inns, and this one was disappointing. While we were in a non-smoking room, we had to catch the elevator on the first floor, which evidently was the smoking floor, because it reeked of cigarette smoke. The room was clean, but the beds needed replacing, as we could feel every spring. I would not recommend this hotel.

Genuine Expedia guest review

I think there maybe a problem with the plumbing the hotel is kind dated but everytime I turned on the hot water in her shower the pipes made a loud whistling sound and the water pressure in the shower decreased. I like to take hot steamy showers so that really irritated me.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great continental breakfast! Rooms were clean. Reasonably priced.

Genuine Expedia guest review

The front desk ladyy was very nice. The hotel is very old and in need of some serious upgrades. The location was great-right off I-75 and easy to find. I apprecaite the doors to the hotel room located from inside. My husband enjoyed the breakfast-he is not very picky.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really needs an update. All ice machines not working. Bed uncomfortable. Stains on carpet

Genuine Hotels.com guest review

It was adequate. Breakfast facility is much too small for the capacity of the hotel. So crowded that I skipped breakfast because there was no place to eat. The (only) ice machine was out of order. The key card reader system was working sporadically. It took typically several attempts to open the door to the room or the outside doors. The strip club […] next door was a bit off-putting. It bills itself as "city center" when it is well outside the city. In need of a major renovation. Everything worked in the room, but the plumbing fixtures were corroded and scratched, for example. Read more

Genuine Hotels.com guest review

clean motel with great location very quite. reasonable priced.

Genuine Expedia guest review

room was clean would stay again.

Genuine Hotels.com guest review

As with all our stays at Comfort Inns across the country, this one was good. :)

Genuine Hotels.com guest review

Everything seemed okay. Room was clean, needed a few repairs. Pool looked nice but never got a chance to try it out. Staff was friendly. A bit farther "out of the way" than I expected but not bad overall.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice room, location was a little out of the way for purpose of visit. I decided to spend an extra night. staff was courteous. Weather exceptionally hot but A/C worked perfectly.

Genuine Hotels.com guest review

Room seemed fine until time to take a shower, there was no hot water.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I made reservations on hotels.com prior to arrival at the hotel. When I arrived around midnight, there wasn't anyone at the front desk. No bell to ring so I tapped my keys on the counter, still no one. another couple came and left because no one was at the counter. I called the front desk number and let it ring, after about another 10 minutes, someone […] finally someone showed up. They then told me my card had not been accepted and I needed to give them another, so I did. The next morning when I got my charges, it showed that it was paid for by Hotels.com. When I questioned this the woman at the front desk said she couldn't explain this to me so I asked to speak to the manager. She told me repeatedly that she could not call anyone at that time of day (7:30 am). This went on for about 10 minutes then told me I need to leave. I was never allowed to talk to anyone about my concerns. Read more

Genuine Hotels.com guest review

This hotel was ery nice and clean....the pool was awseome! Breakfast was the best i've had at a hotel before. The staff was extremely nice.

Genuine Expedia guest review

The hotel was okay. The beds were not too bad and the room was spacious enough. There was a fire alarm at 7 AM on the first morning we stayed and the key cards were really hard to get them to work. I'm not that guy who always has trouble getting the key card to work. I seldom have trouble. I saw others who had this same issue, especially with the outside […] door in back. The free breakfast was decent, although the pre-made frozen egg paddies weren't very good. Read more

Genuine Hotels.com guest review

Horrid place, not too clean, and the service is HORRID! They charged me 2 times, and was very very very rude! I ended up staying 3 night because other hotels were booked already for the UK game. I was gave attitude because I needed TP and fresh towels! Also the free breakfast, I had 4 adults and 1 child and was gave attitude by the desk clerk because […] we ate free breakfast there, and we had paid to stay!! She was complaining because after we came down she said she didn't want to have to make more food.. Was VERY rude and insulting, we ate 1 small amount of food each! I would never stay there, its next to a strip club, and theres people lingering in the halls and outside all night.. I felt unsafe! Read more

Genuine Hotels.com guest review

My son and I were on a weekend visit to KU. All good ! The hotel was clean, quiet, all I could ask for within the price range.

Genuine Hotels.com guest review

Front desk clerk Barbara was very cold and unfriendly during check in. When I phoned the front desk a little while later to tell her that there was no internet signal she was again quite gruff and unfriendly. She condescendingly told me I could bring my laptop to the lobby and get a signal there. It was only after I told her I'd be writing a review […] and filing a report with Hotels.com that she became a little bit warmer and more accomodating and then phoned the internet company tp straighten out the problem. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Old but very clean. Great breakfast! Needs yellow paint/warning sign at drain/ditch in center of entry driveway. Axle breaker!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Check-in staff was friendly and welcoming. Room was non-smoking but located in a smoking hall, and it should have been called a smoking room, given the smell. Morning front desk staff did not know where the ice machine was. Breakfast was good.

Genuine Hotels.com guest review

The staff was pleasant and breakfast was very nice. The hotel was clean and the room was comfortable. The 1st floor button in the elevator needs repair. It is a bit unnerving to have it loose from the control panel. It is located next to a "gentleman's club" so not entirely family friendly, but there were no problems associated with the location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a great hotel. We stayed here for the weekend while we watched a UK Basketball game. It was an excellent experience. The people were nice, and the room was really clean. The bed was amazing!! I would defiantly stay here again!!

Genuine Hotels.com guest review

The initial impression of the lobby staff was one of disinterest. Not of their customers but in the job. Otherwise the hotel staff seemed very helpful. The room was clean and did not show signs of excessive wear and tear. There were no unusual odors in the room. The stairwells did smell of cigarette smoke but most hotels do. The room size was OK but […] the room was long and narrow, not leaving much room between the end of the bed and the wall. The outside temperature was such that I did not have to use the heating or air conditioning, so I am unable to comment on that. The one thing that did concern me is that there is a "Gentlemans Club" next to this hotel. As I was at this hotel during the week, I did not witness or hear anything unusual. The weekend may be another matter, so if you are traveling with children, it may be best to seek lodging elsewhere. Read more

Genuine Hotels.com guest review

will not stay here!! man charged me at check out for 2 extra nights and my credit card was already charged in full for 4 nights. at checkout he told me I was only there for 2 nights and had to charge me the additional nights even though I showed him proof on my reservation page I printed out. I will never ever stay at this hotel ever again. I usually […] like staying at comfort inns but stay far away from this hotel. they are rude and will rip you off. Read more

Genuine Expedia guest review

the location and customer service was good. the only thing i have with any hotel really is the wi-fi. it never stays on or kicks me off after 5 minutes. there was a nice indoor pool for my kids and a breakfast that was more than just cereal, fruit and bagels. I would stay there again if in the area.

Genuine Hotels.com guest review