"low water pressure."
I stayed 2 nights. The parking was too expensive or I would have stayed more nights. The rooms were clean. The water pressure was very low. Bathing with multiple partners would be impossible. The bartender at the bar was very good looking.the location was very good.Genuine Hotels.com guest review
"Easy stay near downtown"
Just needed an affordable clean hotel for one night in downtown Indianapolis and this fit the bill.Genuine Hotels.com guest review
"The BEST for the money!"
This was the cleanest hotel in this price range that I have ever stayed in! The staff was incredibly friendly and helpful as well. The only thing that tops it are 5-star hotels I've paid BIG money for... Keep up the good work!Genuine Hotels.com guest review
The room and customer service was amazing, but one of the reasons we picked this hotel was the breakfast to save us time. The breakfast was a mess at NO time could we even get into the room that it was being served. This needs to be worked onGenuine Hotels.com guest review
Hotel was great, I didn't understand the extra 20.00 for parking I'm use to it being free. But everything else was great.Genuine Hotels.com guest review
"Location compensates for poor check-in service"
While the check-in experience was horrendous, the overall experience was acceptable, including a comfortable room and a delicious breakfast each morning. The location allows for easy access to any event in the downtown area.Genuine Hotels.com guest review
"Excellent stay for business or pleasure!"
In town for business. Room and service were excellent. Will definitely put this hotel on my return list!Genuine Hotels.com guest review
"Nice and easy"
Hotel is nice and parking is easy. My only advice would be not to eat there.Genuine Hotels.com guest review
Room was fine but housekeeping used any excuse to not clean room. Great location to Lucas Oil. Breakfast area could be bigger.Genuine Hotels.com guest review
Great location! Walking distance to mall and Lucas Oil Stadium. Room was clean and comfortable. The staff was nice and attentive. Free breakfast was okay. The hours for breakfast were nice did feel rushed. Downside $20.00 a day parking fee.Genuine Hotels.com guest review
The size of the room was great. The pillow cases and towels were a bit rough. The bathroom was not sufficiently cleaned. Bed was a little hard. The air freshener was applied too liberally. However, the staff was excellent. Thanks for the bandaid!Genuine Hotels.com guest review
TERRIBLE PLACE TO STAY. THE ONLY GOOD PART IS THAT IT IS WALKING DISTANCE TO LUCUS OIL STADIUM. NO WI FI ANYWHERE IN THE HOTEL, AS ADVERTISED AND ONLY AFTER THE 4TH CALL TO CUSTOMER SERVICE DID THEY TELL ME THAT IT HAD NOT WORKED ALL WEEK. WASTED 1.5 HOURS. ONLY 2 - 15 WATT BULBS IN THE BATHROOM, NO BULB IN THE OVERHEAD LIGHT...MOOD LIGHTING AT IT'S […] WORST, THE PULL OUT BED BLOCKS THE WAY TO THE BATHROOM. SO, NO ONE CAN GO TO THE BATHROOM IN THE MIDDLE OF THE NIGHT WITHOUT STEPPING ON THE BED AND WAKING UP THE PERSON SLEEPING THERE. THE FOOD WAS JUST AS BAD: DINNER IN THE "RESTAURANT". GREASY CHICKEN NOODLE SOUP WITH STALE CRACKERS; CEASAR SALAD THAT WAS INEATABLE..4 CUPS OF DRESSING DROWNED OUT THE 2 HANDFULS OF CHEESE THROWN ON AND THE SMALL SPATTERING OF LETTUCE. THE RUDE AND SURLY WAITRESS WHO THREW THE SALAD AT ME, 25 MINUTES LATER THE "SALAD" CAME OUT AND THEN ANOTHER 20 MINUTES LATER MY DAUGHTER'S DINNER SHOWED UP. BREAKFAST WAS NOT MUCH BETTER, UNDERSTAFFED, AN HOUR LINE FOR A SELF SERVE WAFFLE. ALL IN ALL A TERRIBLE PLACE TO STAY. Read moreGenuine Hotels.com guest review
"A good hotel if you ignore some small details."
The hotel staff was very knowledgeable about the area and friendly. A personal preference: I would have preferred to speak to the young lady at the night desk while she was not chewing gum. I had expected a bit more out of breakfast from a downtown hotel. There was a decent selection of food. Lots of things kids would like. I do not believe the scrambled […] eggs are fresh and the meat was overcooked and dry. The room and amenities were very nice. I stayed in room 500. Just so you know, the view is terrible. This particular room overlooks some kind of junkyard and the stadium across the street. Also, don't lean on the marble windowsill. It is not glued down. Another tip: don't leave anything on the bed. My daughter left her pajama bottoms on the bed and the cleaning staff did not make the bed. Instead, they left a form letter saying that due to legal reasons, they would not make the bed because a personal item was left on it. Either Indiana is an extremely litigious state, or the cleaning staff was interpreting the legality of the issue to the extreme to avoid making the bed. Read moreGenuine Hotels.com guest review
"Nice and comfortable."
Nice place to stay but gas station next door has several seedy inviduals coming in and out. Parking fee for guests is horrible. $20/car per night!Genuine Hotels.com guest review
"Great hotel but no marathon late check out"
We were in town for the Monumental Marathon, which draws 15,000 runners into the city. We were surprised the hotel would only extend our checkout time until noon. Despite giving us the assurance of an extra hour, housekeeping repeatedly knocked on the door starting at 11:30. Most hotels catering to marathons extend this courtesy to ensure runners come […] back to their hotel for future events and promote the hotel to their other runner friends. You generally have to leave early for the race, so it's a significant perk to be able to shower and pack up after the race. Read moreGenuine Hotels.com guest review
"Give this one a try."
Wonderful hotel with great service in great location. Problems with internet service kept me from giving it a perfect score.Genuine Hotels.com guest review
"a bargain except no Internet"
Great price, large comfortable room, good quality breakfast buffet, friendly and helpful customer service and convenient location. The only drawback was no Internet for 4 days.Genuine Hotels.com guest review
I was extremely dissappointed with internet access. I was unable to connect to the internet. My wife was unable to complete her school work that was due that weekend. As I returned home, I realized that my credit card was charged twice for attempting to have the internet connection which they were unsuccessful. I am upset with those charged and want […] them removed. Read moreGenuine Hotels.com guest review
This was a great hotel and the kids loved the pool. It was actually warm and not freezing.Genuine Hotels.com guest review
Went to Fleetwood Mac concert. Short taxi ride to Bankers LifeGenuine Expedia guest review
"Okay - Should Have Been Better"
The room was clean, and most of the staff very kind and helpful. Unexpected parking fee was a shock. Lack of heat in the room was a disappointment. None of the three computers in the business center worked.Genuine Expedia guest review
"Close to all attractions and good parking"
Good parking and nice breakfast..clean and good breakfastGenuine Expedia guest review
Longest check-in during our trip despite being prepaid online. The sheets seemed too small for the bed and the mattresses we showing. Not good for a germ a phobic person. Beds/furniture comfortable. Bathroom not to my standards of clean. Don't forget extra $20 for parking. Overall disappointed.Genuine Expedia guest review
Very nice location/surrounding area. CleanGenuine Hotels.com guest review
Very nice hotel. Got a good price thru Expedia, but did not not about $20 parking fee until I arrived at hotel.Genuine Expedia guest review
"Nice place to rest."
It was pleasant I'd stay here again. The rooms are clean they have flat screen TVs. And most importantly they have good rates.Genuine Expedia guest review
"very enjoyable stay"
Very nice hotel and a very enjoyable stay for the whole family. Room was spacious and extremely nice. Beds very comfortable. Pool was nice and hrs were very accommodating ....6am-11pm. Looking forward to our next stay at this hotel!Genuine Hotels.com guest review
Visiting Indy for True Woman Christian women's conference with 4 other family members. Also stayed her in 2012 for this conference. Very happy with the location, the room, the staff and easy access to highways to make journey home.Genuine Expedia guest review
"great hotel near colts stadium"
Very pleasant hotel. Clean, friendly, and gracious staff. Check-in was quite long due to heavy volume and only one registration clerk. Otherwise stay was great.Genuine Expedia guest review
"Great location in a fun town"
Located across from Lucas Oil Stadium, home of the NFL Colts, 2 blocks from minor league baseball and about 3 blocks from a wonderfully walkable downtown with many restaurants and shopping; friendly service, comfortable rooms; walk or Uber to anywhere in 10 minutes or less.Genuine Hotels.com guest review
"the picture doesn't do it justice"
It was very convenient and affordable spot. It looks drab on the outside but it was quite comfortable for what it was.Genuine Hotels.com guest review
"Stay somewhere else"
Room had clearly not been vacuumed as there was food crumbs on the carpet. Bathroom tub would not drain. TV screen had diagonal lines through it, making it difficult to watch. Ice bucket had a little water and mold in it. Walked in to housekeeping personnel in my room for no reason 45 minutes before checkout time. When I asked why she was there, she […] looked suspicious and said she was checking how much trash I had. I complained to management and they said they were sorry and would discuss it with their staff. Read moreGenuine Hotels.com guest review
Very nice looking hotel. Right across street from Lucas Oil. Can't beat that!! Were are staying again in Nov. since we booked in May and will give it another try. Colts have a Sun. night game. We arrived about 6:30 PM and our room had not been cleaned. The manager was nice Mon. night and again Tue. AM. Gave us a free meal and parking. We were in a hurry […] because game started at 8:30 and we needed to change, eat, etc...Room was ready about 7:45 PM. When we got back to room and was opening the sofa, we did not have any sheets, etc...Went downstairs to get some and a line of about 15 people all with complaints. Only one person working in entire hotel. Was downstairs for 45 minutes. In the morning went to take showers and no towels. I hope this was just a weird event because I cannot believe they would be in business if this was normal. Read moreGenuine Hotels.com guest review
"Next door to Lucas Oil Stadium"
Thought the hotel was very nice. Comfort, clean...everything you'd want.Genuine Hotels.com guest review
"Hotel rooms not secure"
We stayed for one night to go to a Monday Night Football game. We checked in and everything seemed fine but things went terribly wrong. Their towels are dry dingy (my boyfriend found hairs on his when he unfolded it). While we were hanging out waiting to head over to the stadium, another couple walks into our room. The front desk gave them our room […] to check in with a key. They apologized and left. After the game, our room key did not work. It took 30 minutes to get into our room.. At around midnight, we had yet another couple try to get into our room with a key. Luckily we had the bolt across the door at this point. We called down to the front desk to explain everything that happened. The next morning we went to talk to the manager but there was no one we could talk too. The front desk person stated she had notes in the computer about everything that happened but she couldn't do anything. We have no idea who had been given keys to our room or how many people they checked into our room while we were at the game, nothing came up missing but that still does not change the fact that we were not secure in our room and the hotel did nothing to stop passing out our keys. The scary thing is, I saw it not only happen to us but to a few others on our floor as well. We received no assistance or apologies the next day as we checked out because there was no manager on site and the front desk only acknowledged she saw the notes in the computer. Read moreGenuine Hotels.com guest review
I enjoyed my stay but the Wi-Fi never worked.Genuine Hotels.com guest review
"Hotel close to IUPUI"
I would stay at this hotel again - good value and comfortable. It was close to downtown, the zoo, and IUPUI. There was a free breakfast which is always helpful.Genuine Expedia guest review
While the employees were mostly cordial, the facility itself did not measure up. Pool was closed. Sheets would not stay on the bed. There was an obnoxious odor upon entering and in the lobby.Genuine Expedia guest review
"Quite a surprise!"
Super convenient location, great amenities, very nice, and great deal!Genuine Expedia guest review
Sofa bed was worn. carpet needs cleaning. Breakfast never happen...they were out of food and would have to wait 30 mins.. will not stay at this location again...Genuine Hotels.com guest review
"Watch out for the fees!"
We thought booking a hotel close to Lucas Oil Stadium (for the Colts game) would be worth the extra $$ since we would save parking fees. Wrong. $20 parking fee we were told about at check in. Also, to use the safe in the room, there's a charge. To use the safe! Might as well charge if you open the fridge or turn on the microwave! People don't want to […] be nickeled and dimed on a trip. Just include the charges in the room rate and be done with it. No one is going to stay there and NOT park there, right? And the safe is already in the room, whether anyone uses it or not. It was convenient to Lucas Oil, right across the street. Just feeling a little ripped off. Read moreGenuine Hotels.com guest review
FIRST INTERED THE HOTEL IT HAD AN UNPLESENT ODOR. THE OUTSIDE CAFE AREA HAD A UNCLEAN LOOK. THE POOL FLOOR NEEDED TO BE REPAINTED OR CLEANED. CARPET IN THE ROOM HAD STAINED AREAS.Genuine Expedia guest review
"Ok for the Value"
Comfortable, clean, with good complimentary breakfast (eggs,sausage, cereals, bagels, etc) very close to the stadium and a short cab ride to everything else. Not a 5 star luxury, but very nice.Genuine Hotels.com guest review
Great rooms!! Very friendly staff!!!!!! Great areat places to walk to!! Lucas Oil Stadium right across the street!!!!! I stay here again!Genuine Hotels.com guest review
I spent the weekend there August 8th-10th for DCI World CChampionships. It is literally a 3 minute walk to Lucas Oil! The hotel was amazing. The room was excellent and the breakfast was great tasting and warm. The only downside is the $20/ night to park. It is Downtown, so I can see why, but $20 seems steep. I will definitely be staying there again […] next year for DCI Finals!! Read moreGenuine Expedia guest review
Rooms were kept clean. Walking distance to Convention Center, and really close to the stadium. Some staff were friendly, others not so much. Also, watch out for extra charges on your bill.Genuine Hotels.com guest review
The hotel was clean and was walking distance from downtown.Genuine Hotels.com guest review
It was not clean enough for that price. But rooms are OK.Genuine Expedia guest review
"Nice great breakfast. Breakfast staff was awesome"
Maid was great as was breakfast staff. Nice locationGenuine Expedia guest review
Limited menu at dinner, got a list of menu items that were not available, table service poor nobody came back to ask if we needed anything and we did. Breakfast however was good.Genuine Hotels.com guest review
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