"Hotel with a bit of personality!"
We arrived at our hotel in the heat of the night and it was a great start to our stay to be greeted with a welcome ice cream - just what we needed after 24+ hrs of travelling! The hotel is in an ideal situation where it is close to everything but also down a side street and so you are not bothered by lots of noise. The staff were fun and enthusiastic, […] we loved watching them get so involved during Songkran (Thai New Year Celebrations). A great way to start our holiday around Thailand! Read moreGenuine Expedia guest review
"budgeted price with valued quality"
with such a price, the hotel is good and not much differed from what to expect. overall i think this hotel is good. expert the air conditioning system in my room broke down with water leaking at the last day if my staying . that was a bit disappointed. otherwise u would weigh this hotel 4 out if 5 with this pricing and location.Genuine Hotels.com guest review
"Pretty good value for Karon Beach area"
We enjoyed our stay at the Sugar Palm for five days during Christmas vacation. The hotel was clean and close to the beach and many local shops and restaurants. The continental breakfast was above average with a lot of variety, but since the food and seating were outside, there were a lot of flies. There was a fridge in the room that had a complimentary […] water, coke, juice, and beer every day. Our air conditioning in the room was adequate, but not outstanding. Overall, it was a pretty good value for the price. The Karon atmosphere was definitely more family-friendly than nearby Patong. Read moreGenuine Expedia guest review
"Close to the beach and main road. Free Wifi"
Great place to stay if you want an alternative to Patong Madness. Free Wifi, Free Breakfast and great modern hotel rooms.Genuine Hotels.com guest review
"Sugar palm hotel"
Close to beach but room small and not very nice ok for people traveling on low budgetGenuine Expedia guest review
The bed was to uncomfortable, and the restroom mirror had an uneven shape that disfigured the image, in addittion, the bed pillows smelled like fongus. This little details made us realize that the hotel needs urgent room restoration. The location was ok and the staff was ok too, nothing great. I would definitily recommend to choose other hotel and to […] hotel management that they should pay attention to details. Read moreGenuine Expedia guest review
"SSUGAR PALM KARON RESORT, PHUKET, THAILAND"
THIS HOTEL HAD A VERY GOOD, LARGE SELECTION BREAKFAST. THEY MAKE YOUR EGGS FRESH FOR YOU WHILE YOU WATCH. THE LOCATION IS CLOSE TO THE BEACH AND SHOPPING. THERE IS A LARGE SELECTION OF DVD'S TO CHOOSE FROM. WE FOUND AN EXCELLENT TRAVEL/TOUR SERVICE BETWEEN THE HOTEL AND THE BEACH-ENCELLENT! THE HOTEL WAS CLEAN AND THE SERVICE WAS GOOD. WE WOULD GO THERE […] AGAIN. Read moreGenuine Hotels.com guest review
There's no hot water.Genuine Hotels.com guest review
"A true holiday"
Very nice rooms, clean, spacious, modern, well designed, tv good, blackout curtains, comfortable bed, I think it is all new, breakfast was a good selection, the pool was so nice, 50 metres long, this place makes you feel,like you are on holidayGenuine Hotels.com guest review
"Couldn't find the hotel using google maps and GPS?"
Book at your own risk. The other sugar marina resort looked nice.Genuine Expedia guest review
"Great location for everything in Karon."
Hotel in good location. Staff very helpful and always pleasant. Breakfast plentiful and varied each morning. Renovation work going on which we were told about as soon as we arrived, they said if work disrupted us we could move rooms or to their sister hotel. Decor in our room a little tired, however I assume these rooms will be renovated too.Genuine Expedia guest review
"Close to beach . Construction work on our stay"
Hotel Central to everything in karon . Pharmacy and supermarket 1 minute walk from the door . Hotel clean and tidy . Modern . Rooms modern . Tea and coffee facilities . Safe etc . Flat screen tv . Nice swimming pool . Breakfast nice . Catered for all tastes . Only drawback was construction work on in older part of hotel . Friends that tried to sleep […] during the day could not . I myself was fine as I was in newer bit of hotel and could not hear the noise. Free minbar in room was good . Rooms with pool access good . Staff helpful and spoke good English . Beach 4 minutes walk from hotel . Read moreGenuine Expedia guest review
"Quiet hotel, awesome rooms, great location."
I was very impressed by this hotel. The price was so low I was expecting a tired and worn out hotel; but I was completely wrong! The hotel was new, modern and very well appointed. Rooms were tastefully decorated and large; we had a direct pool access room with a little balcony, perfect for sunset drinks! The pool was always quiet, and was lovely. More […] sun lounges were needed and there was no poolside bar or service; this lets the hotel down. Location was great, opposite the beach, in the heart of restaurants and shopping. Overall, great stay, highly recommend the hotel, brilliant value for money. Read moreGenuine Expedia guest review
"Enjoyable and relaxing stay"
Overall my experience was a 4 our of 5. From the friendliness of the staff to the the comfort of the room. The hotel provides complimentary bottles of water, fruit juice, local beer, coke and a snickers bar which is more than what you get from a 5 star hotel. It even comes with multi standard power plugs for all types of power cords. For travellers […] that want to travel light and stay in touch with friends and family they have two PC Located on level 2. They provide tour packages and help with hiring a scooters for more adventurous travellers. There were minor issues with the lack of furnishings in their balcony and breakfast was a bit pricey for the hotel but just not picking! Read moreGenuine Expedia guest review
"Nice hotel with an awesomely short walk to beach"
The staff was always extremely polite and nice, and when my fiance had an accident in the hotel and needed stitches to his arm, they rushed us to the hospital, stayed there with us till we were done, then took us back to the hotel. Every time we met staff after that, they would always ask him if things were getting better. Wonderful service from a […] wonderful staff. The Thais are beautiful people with the most amazing view on tourists. They want to please everyone, and they do it in a really wonderful way. The only thing I could ever complain about in according to our stay, was the amount of rude and obnoxious russians staying there at the same time as us. The russians are so uncomfortable that they made every single breakfast we had an ordeal. It is uncomfortable sitting next to people who act like completely insane people when they see a buffet. They would fill up their plates and maybe eat a quarter of it all. They were rude to the staff, they were rude to us, they were horrible and disgusting. If I could find a hotel that would promise me to not let any russians in at all, I would go there, but at the same time, Sugar Marina Resort is a real nice hotel with a great distance to restaurants, shopping and anything you would need, and at the same time just a few minutes walk from the beach, which I, a handicap, really appreciate. I also LOVED the fact that we got both a nice and BIG bathtub AND a shower in our room. Perfect! Read moreGenuine Expedia guest review
"Decent location, staff/service not so decent"
Well, to start, there was a misleading issue with booking the room and when the hotel was contacted, they were extremely unaccommodating in trying to fix it. Then during our stay, the air con unit just stopped worked at 12:30am and cuz the engineer isn't on site that late at night it had to be fixed the next day. But instead of just having us move to […] another room for the remaining 2 nights of our stay because of inconvenience, we had to leave our stuff and sleep in another room and then come back to our room the next day. On top of that, the hotel staff accused me of having brought home a Thai girl to the room when they came to inspect the air con unit...needless to say my friend and I weren't impressed with the service staff... Furthermore, the beds were super hard/firm and honestly, I don't think the cost of the room is justified, especially since you're going to be out and about most of the day anyways. We will NOT be staying here again... Read moreGenuine Hotels.com guest review
"Excellent location, rooms and staff"
A great deal for location to beach, room size and cleanliness, and the staff were very friendly and attentive. Only a 10 minute tuktuk ride to shopping in Patong (about 300 bhat) but there is shopping around Karon Beach as well. Much quieter and a lot more laid back and relaxed than Patong, Karon Bay and the Sugar Palm Resort ticked all the boxes for […] me and I do recommend it Read moreGenuine Expedia guest review
The Hotel is undertaking building work next door which can be quite noisy. On two of the days we were there the power kept going off which was very disruptive, no lifts, no air-conditioning etc. and the Hotel gave no real reason for this. We enquired about breakfast but it was very expensive to eat here.Genuine Hotels.com guest review
My wife and I had a wonderful time staying at your hotel. The room was always made up nicely every day, the staff were very friendly and helpful and we loved using your swimming pool at all hours of the night and day with no hassles. We will recommend you to others Thanks for the free beer etc in the fridge every day, nice touch.Genuine Expedia guest review
"Sugar Palm Karon Resort"
Overall was fine. Room is nice as I took pool access. Pool area is great. But the TV satellite signal sucks bad time! Grainy signal or even freezed screen on certain channels. So my advice is don't bother watching TV. Wanna watch TV just go back home and watch. Location of the hotel is good with slightly 10mins walk to Karon beach plus surrounding amenities […] like shops and restaurants. Less crowded comparing to Patong area. Which is good! Read moreGenuine Hotels.com guest review
"it's an OK level hotel for the price, but..."
overall, it was good. Location is good, the staffs are friendly and concientious, the rooms are clean and comfortable. but the swimming pool was not very beautiful, and the breakfast was normal. I wanted a bit more local food for breakfast. and I thought the new year's eve dinner was not worth the price. it is an ok level hotel. And one complaint is […] that although we booked two rooms for my family, the rooms were far separated, one was in the middle of 3rd floor and the other was very end of 2nd floor so that we needed to walk more than 3minutes to go to the other room. This is the reason to rate this hotel to be 2. If this doesn't happen, and if we didn't take the dinner, this is a good hotel. Read moreGenuine Expedia guest review
"Sugar Palm Karon"
There are always ups and downs to a resort, however, as a cheap holiday the sugar palm was ok, not a bad location, short walk from the beach, rooms were clean and tidy, staff were unfriendly, pool absolutely filthy. Use as a last choice.Genuine Hotels.com guest review
nice hotel , I will back agineGenuine Hotels.com guest review
"Enjoyable family vacation"
It was a great family holiday. The hotel was very good at trying to provide u with everything. Staff were helpful. I had two problems in the hotel. One was a leaking air conditioner which was fixed straight away. Second was phone would not dial any outside hotel number. It was a small problem. The tour of phi phi island was 10 out of 10. A great relaxing […] holiday. Read moreGenuine Hotels.com guest review
"OK just don't expect 4 star service."
The Hotel itself is very nice and seems to have been built in the last few years. However, very little maintenance seems to have been undertaken in that time. Some staff are very friendly however we received some attitude from others on more than one occasion.Genuine Expedia guest review
"Right next to Patong Beach"
The location of The Bliss was superb in my opinion. It was right across from Patong beach, and since every single room has a sea view, you can admire beautiful sunrises and sunsets from your room itself. The hotel is in a much quieter part of Patong, so noise is not so much of a problem. A walk to Bangla Street took about 10-15 minutes, but on the way […] there there are plenty of shops, so you might be a bit sidetracked. Restaurants are plenty all within 1 minute walk of the hotel, and the hotel itself also has booking services for tours and even motorcycle rentals, so you're pretty set there. Our room was clean, although not carpeted. We stayed in the older building, so the decor was a little dated and the toilets weren't as pristine, but no major issues. Bed was very very hard, but no backache when you wake up in the morning. Pillows however were a little flat, so you might be uncomfortable. Overall the hotel was a bargain, breakfast was great and staff was excellent. They also have free rental of beach towels so your stay is really as fuss-free as you can imagine! Read moreGenuine Hotels.com guest review
Breakfast could ve been better....otherwise,it's all fine.....Genuine Hotels.com guest review
staff friendly and accomadating- had booked pool view after reading reviews but got upgraded upon arrival to pool access and the privacy factor wasnt an issue in my opinon. nice touch with the free drinks in the mini bar and the apple tv. walls are thin and the pool tiles need a good scrub.Genuine Hotels.com guest review
"A mixed bag"
I will start by saying that there is nothing particularly wrong with this hotel, but it really didn't impress. First the positives: We had a pool access room which was excellent; it was clean and comfortable. The included breakfast buffet has a good range. The negatives? None of the staff spoke more than a few words of english. In their defence, they […] attempted to be helpful but the language barrier created big issues. The wifi internet and also the internet room were poor and weren't working 80% of the time we were there. The hotel is also looking a bit tired; don't get me wrong, it's very clean and sanitary but the maintenance seems to have dropped off a bit; paint flaking off walls, metal fences and gates rusting etc. It is also worth noting that the Karon Beach area is apparently the favoured destination of Russians, who tend to holiday as a family group and keep to themselves. If you are looking for a social atmosphere with other english speakers, its probably best to stay nearer to Patong Beach. During our entire stay in Karon Beach (four days), we did not come across any other english speaking tourists. For what it's worth, based on our stay in Phuket, I would recommend staying in Patong Beach for the duration of your holiday. We spent four days in Karon and three in Patong but spent most of our time in Karon commuting to Patong, which has the majority of the attractions we were interested in. Of course everyone is different though; to each their own! Read moreGenuine Expedia guest review
"Наш родной Sugar"
Останавливаемся в этом отеле уже третий год. После его реинкарнации (ранее он назывался Sugar Palm) отель стал еще краше и позитивнее. Просторные номера, отзывчивый персонал, хороший завтрак, очень удобное расположение в шаговой доступности от моря и магазинов с ресторанами и массажными салонами (но в тоже время отель расположен чуть в стороне от людской […] толчеи). От аэропорта Пхукета трансфер до отеля занимает 1 час. Read moreGenuine Hotels.com guest review
Отличный отель, великолепный персонал, очень выгодное расположение.Genuine Hotels.com guest review
Отличное местоположение. Отличный сервис и отзывчивый персонал, готовы решить любую проблему и пустяк. Разнообразный очень хороший завтрак, советую бронировать номера с питанием. Пополняемый минибар ежедневно в любой категории номера (пиво, кола, сок, 2 бутылки воды, сникерс) Из минусов только: был ремонт бассейна 4-5 дней, был ремонт первого этажа […] в старом корпусе и закрыт на ремонт тренажерный зал. В ванной комнате горячая вода не горячая, а тепленькая. В шкафу мало вешалок (4) Read moreGenuine Hotels.com guest review
Великолепный отель. Отлично расположен возле кольца на кароне. Номера чистые и просторные,из номера выход прям в бассейн. Очень разнообразные вкусные завтраки..каждый день разные на любой вкус. Отзывчивый персонал,во всем помогали. В номере есть все,что нужно и бесплатно каждый день кола,вода,сок,сникерс,чай и кофе.Genuine Hotels.com guest review
各方面都非常满意Genuine Hotels.com guest review
3日間滞在しましたー2人で1人1泊3000円いかないくらいで宿泊しました。ビーチも近いし、朝食もおいしかったので大満足です。スタッフも優しい対応でした。また是非訪れたいと思います。有難うございました。Genuine Expedia guest review
"a very nice hotel"
Great hotel, very close to the beach, and have a swimming pool view.Also the breakfast is very good!Genuine Hotels.com guest review
美味的早餐，舒适的床，距离卡伦海滩 步行4分钟。入住了直通泳池的房间，很适合喜欢游泳的大朋友和小朋友。酒店的OFFICE TEAM很不错哦，主动热情。酒店的部分房间在装修，白天会有一些噪声，不过不影响晚上休息。Genuine Hotels.com guest review
已是第二次入住酒店, 房間舒適, 位置十分方便, 行5分鐘便到海灘, 早餐食物佳Genuine Hotels.com guest review
"Пхукет в июле"
Отдыхали парой. В апарт-отеле Waterfront разместились наши друзья. Поэтому для себя отель подбирали по соседству! Бронировали номер за 2 недели до вылета, из большого количества представленных отелей на Кароне и Кате, выбрали лучший, на наш взгляд! Понравилось: расположение отеля (через дорогу море), приветливый персонал, вкусные и разнообразные завтраки, […] хороший (длинный) бассейн, хоть и не глубокий, зато всегда немного людей. Рядом хороший массажный салон, магазин тайской продукции и рестораны! Порадовали в отеле бесплатный инет и мини-бар, сейчас не часто такой бонус встречается. В данный момент в отеле идут ремонтные шумовые работы с 8.00 до 18.00 в будни. Отель не большой, минималистичный, территория ухоженная, присутствует ландшафтный дизайн, есть паркинг. Спасибо, было приятно отдыхать! Read moreGenuine Hotels.com guest review
室内はカビ臭くて残念。プールが快適。何よりスタッフが親切。早朝路上でタクシーをひろうの手伝ってくれて、見つかるまで電話して探してくれました。Genuine Expedia guest review
"Goede prijs kwaliteit verhouding"
Super aanrader... Enige minpunt is dat het personeel beetje slecht Engels kan. Voor de rest een topper hotel.Genuine Expedia guest review
设施不错，交通还好，离海边很近，房间很有格调，餐点也不错，到普吉镇和巴东海滩有点距离，环境还不错，就是晚上有点吵，附近很多酒吧，声音很大，房间隔音不是很理想，酒店的游泳池太小又很浅，跟喷水池差不多，前台态度不太好，我送爸妈过来住，还要扣留我护照，防止我住进来。让人超不爽！Genuine Hotels.com guest review
Et trivelig hotell rett ved stranden . Svært hyggelig betjening.Genuine Hotels.com guest review
"Deadly beach (mortal danger) but good hotel"
1. Hotel near the beach. 2. Breakfast is quite poor 3. If you like swimming you are in mortal danger becourse of enormous amount motorboats, speedboats, water motobikes. Boatdrivers are stupid and agressive. I've seen drivers of boats beaten tourist. I would not reccomend you and your chldren this beach 3. Taxi in Karon is very expensive 4. Fruits in […] Karon are very expensive. Read moreGenuine Hotels.com guest review
"Sentralt i Karon med kort vei til stranden"
Hotellet ligger skjermet i enden av en blindevei, god standard med hyggelig betjening og svært god frokost. To minutter til restauranter og fire minutter til stranden.Genuine Hotels.com guest review
房间整洁，WIFI很强。距离海滩5分钟路程，附近有很多饭店，入夜后都挺热闹的。以后有机会去泰国还想再住在KARON！Genuine Hotels.com guest review
都算 ok 啦!! 我要求唔高, 而且都好清潔,Genuine Hotels.com guest review
服務十分體貼, 但睡床太硬Genuine Hotels.com guest review
很满意，服务很好，干净整洁，网络给力，自助早餐品种较多，味道也很好。酒店地理位置很好，离海滩很近，吃饭购物也很方便，值得推荐。Genuine Hotels.com guest review
good in generalGenuine Hotels.com guest review
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