"good for a short stay if you do not expect much"
The owners are nice and helpful. However, the rooms really need to be updated. Moreover, we had the unusual experience of finding a condom in one of the drawer. The second night people next to our room were very noisy up to 3 am in the morning. The cons are it is very close to the beach and the renovated swimming pool is niceGenuine Expedia guest review
"Dump with a capitol "D""
Very overpriced, and no improvements over the last 15 years.You will have to walk to get to the waterfront that became infested with bugs at night. Food at the sunset grille was limited and they did not have certain things that we ordered. STAY AWAY! Also the showers will scald you.Genuine Hotels.com guest review
"Bait and Switch"
Web site misleading. Outdoor pool was in full of contruction materials, there is no restaurant and the complimentary breakfast was not worth the daily rate. On the plus side our room seemed newly renovated and the walking distance to the beach wasn't that far. Once at the beach there was a bar and a small outdoor/indoor restaurant. Looks like new management […] is attempting to fix and update years of neglect. We won't be returning anytime soon. Read moreGenuine Expedia guest review
"Hotel mal placé"
Nous avions réservé ici pour faire une étape avant le passage du pont-tunnel. Ce passage est d'un petit intérêt car contrairement à ce qui est indiqué sur certains forums, on ne peut pas s'arrêter pour admirer et prendre des photos. Dans les environs de l'hôtel, il n'y a rien, juste un sper marché qui nous a permis de faire un repas dans la chambre. […] Il y a un restaurant-grill en bord de mer, malheureusement les odeurs de gras sont trop importantes. Et pourtant le paysage de la cote est très joli; Read moreGenuine Hotels.com guest review
호텔의 서비스와 상태는 매우 좋지 않았다. 냉장고도 작동되지 않았고, 청결하지 않았다. 하지만 걸어서 아름다운 해변으로 갈 수 있었고, 주변이 조용하고 아름다웠다.Genuine Hotels.com guest review
"Prima locatie, maar opfrisbeurt nodig"
Prima gelegen hotel, met strand vlakbij. Jaren 70-stijl moet aangepakt worden. Klemmende deuren, muffe lucht, oude badkamer. Van buiten goed in de verf: van binnen sleets. Slecht ontbijt met brooodjes met schimmel en buitengewoon karig. Wel aardige mensen, maar wij komen hier niet terug.Genuine Hotels.com guest review
04/29/15 Bernard H
The room did not have a microwave. For the price I think there should have been one.The other thing Is the walk from car to room was somewhat long, and the ice machine also. Other than that the staff was wonderful, and the stay was great I would stay again would stay in the suites next time
"Comfortable but weird"
11/28/14 stbass Newark, Delaware
The rooms are perfectly clean, so it's a fine place to stay if you just need a place for the night and don't need Wifi. The wifi is only available in the lobby, and maybe in one or two rooms nearby. We were here for the thanksgiving weekend actually, because we were looking for a place away from people. It definitely fit the bill in that regard: it's literally as far south as you can go on the Delmarva peninsula, and there's nobody down here during the off-season. The lobby is in a building that once housed a restaurant and bar, but from the looks of it that has been closed for many years. In late November, the lobby building was not heated. There were space heaters scattered around, but they didn't really help. Since that's the only place to access the wifi, this was pretty annoying. The continental breakfast was extremely bare bones and not fresh or...good in general. We might come to Cape Charles again in the future, but we'll definitely choose one of the properties with higher TripAdvisor rankings.
"Manage Your Expectations and Enjoy"
10/01/14 Jeremy W Richmond, Virginia
Let me reiterate some of the previous things that have been said and which we experienced: the hotel and the rooms are outdated, it fronts a major road and has an RV park on site, the beach is about 150 yards long before you hit protected beachfront that is protected, the beach is 100 yards from the hotel, the rooms have a musty smell, rat traps are located throughout the property and the continental breakfast is pretty minimal. On the plus side, the room was clean, the rates are low, they allow dogs, the staff is incredibly friendly and accommodating, the beach is private and the grill is a great place to watch the sunset. We stayed for two nights and had no real complaints. Expect the Ritz and you'll be disappointed. Expect a reasonably priced hotel with minimal accommodations and you won't be. Get out and enjoy the beauty of the eastern shore and save yourself a little money in the process.
"Not fancy, but a comfortable place to stay"
09/30/14 Ross R Austin, Texas
I recently spent three nights at the Sunset Beach Inn while attending a sea kayak symposium nearby. I didn't spend a lot of time at the motel, but my room was clean, relatively large, and comfortable, and the staff were friendly and accommodating. The actual name of the place is the Sunset Beach Inn and Grille, but the "Grille" no longer is in operation, so you have to drive 4-5 miles up the peninsula for a cafe or restaurant. While I didn't take time to enjoy everything the Inn had to offer, it appears to have beach access and ample spaces for campers or RVs. For kayakers, there is an outfitter literally next door. There also was plenty of room to park large boats and trailers, so it should be considered a plus for folks who like to fish or otherwise sail or motor on the Bay. The breakfast was Continental, but the cafe was roomy, and I was able to fill up before each day's outing. I couldn't access their free wifi in my room (may have been a function of my phone), but I could get it in the cafe. Overall, if you're looking for comfort at a decent price, want to spend more time outside rather than in, and don't require a four or five star establishment, you won't go wrong with the Sunset Beach. I definitely would stay there again.
09/14/14 824Sandy Virginia Beach, Virginia
About 65 members of my family converged on Sunset Beach Inn for a reunion. The Sunset Grill catered the event, but what made the event a success was the oversight and attention of Betsy Rowe. The property needs a great deal of love and care and many repairs, but we found it clean and comfortable. The view of the bay is fantastic. It's a simple pleasure to go there.
"Another GREAT Weekend"
09/04/14 JACKJONES0308 Richmond, Virginia
When you want to get away for a fun, relaxing weekend at the beach. And you don't feel like spending it with 50,000 of your NOT closest friends, then Sunset Beach is where you want to come. You can't beat the price for the accomodations and you have the feeling of having an almost private beach to enjoy. There's even a small restaurant/bar right at the beach so you don't have to travel far if you need refreshments. Always a favorite for me and my friends.
"Roll the dice"
08/25/14 Porter15 Warner, New Hampshire
My wife, toddler, and myself along with another party stopped here for a night after 12 hours of driving before we pressed on to obx the next day. We pretty much knew what we were in for based on reputation and previous visits. Before writing this review I have concluded that the new staff cares very much about improving this hotel and is trying very hard to satisfy their customers. It looks like some people have great rooms while others have dated, dated, worn rooms in need of major overhaul. I see that with every complaint the staff says that they should have been notified or someone should have said something so it could be fixed. My response would be that anyone taking out the trash after each customer can clearly see the obvious problems that are easily fixed and may completely change a customers mood towards the fact that the room is just a cheap bed for the night. Upon walking in our room smelled like a smoking room that had been changed to a non smoking room. The loud ac control buttons were worn and needed pliers. The dead bolt screws were all loose and there was missing door knob parts between the door that led to the room next door and there was a tissue in the hole to block any possible peeping. The shower had very poor regulation. It was either cold or suddenly scalding with the slightest adjustment so there was no was we could wash our baby after a 12 car ride. The electrical plug by the door did not work therefore neither did the lamp in that corner. We didn't really move into the room but when I open the dresser drawers that were built into the tv stand the slides were junk and dropped and dragged when pulled out. Stains on the ceiling and walls were painted over. The beach was nice and the staff at the restaurant very, very nice. The food was simple cooked frozen burgers and crab cakes but not bad. The picnic tables outside where we ate were weathered and splinter hazard for our little one. The beach location was nice but cigarette buts and dog poop were barefoot hazards. The crowds at the camping area looked a bit wild which made me so little wary to leave anything in my truck over night. Here's my suggestion to the resort.. I have no issue staying in an older, dated hotel but when there are so many silly simple things that can be easily fixed, that aren't , it makes me wonder what else has been ignored like clean sheets and bedding. !! I am not saying my sheets were at all dirty, but it crossed my mind several times considering!! Curb appeal is huge, hide all those rat traps!! Good luck to you and your very friendly staff!
"Save your money and go elsewhere"
08/24/14 Manolie45 Manteo, North Carolina
It started with a dirty lobby that smelled. We do not complain a lot but do want our monies worth when traveling. Sorry about this owners.......I think you already know what I am about to say. This should have been a sign of things come. We were there and would make the best of it. Our room keys would not work and had long walk to office to fix. Room smelled bad like musty dampness. Would have preferred smelly cigarettes to this stinky room. Interior Looked like back in time to the 80's. I would not lay on covers. Didn't know when cleaned, found dirty sock in corner of room. Drawers were dirty and found matches in one and food rapper in another. Did anyone clean this room and really look around. Not really. Bathroom was not cleaned well and hot water would not work until ran for about 6 minutes. Looks like front doors are original and have never been replaced or maintained. There are parking areas near hotel for campers and RV's. They were loud, running around in small vehicles late into the night, partying late into the night with music. They were happy in their own little world. Not concerned about those staying in hotel. Not a fun time for us. There was al total lack of caring for cleanliness and how people would see this property. The beach was dirty with smelly fish laying in sand. They were cleaned so someone threw them there or cleaned in boat and threw overboard. I will say management did their best to clean the beach when I told them about beach. We were going to stay 4 days but left after 2. The area is beautiful but this is not the place to stay. It looks as if management- ownership are trying to milk the last bit of money from this place before a major renovation is to take place. It is a shame. Such a beautiful place this could be if done property. I work in hospitality industry and owners and management should be ashamed of marketing this place like this. Go elsewhere and stay. Should not be open at this time. Serious remodel this place and I will be back. To the management. Care about what people say and what should be done. I know you just work here but have serious conversations with owners about doing this place right or just close down until renovated. I would discourage anyone from staying here at this time.
"Needs some major work"
Stayed at this hotel to be close to family for a reunion. Had I known what we were in for I would have drove farther up the road to find a place..The rooms door was falling apart at the bottom and you could see light through there. The tiolet leaked everytime you flushed it and the AC did not really cool the room. There was a place for a fridge but there was not one. Also it said free wifi but I was told I could only get it in the lobby... I would think for 300.00 for 2 nights it should have been better...I will never stay there again.Save yourself the pain and drive on up the road. SSW
"A nice place with beach access on the Eastern Shore"
08/10/14 Pat R Richmond, Virginia
We loved the private beach access and thought the beach grill was unexpectedly good! The rooms are clean and the beds are fine. The lobby looks like it is still in the 60's but I like the quirklness. They could stand to improve the breakfast and figure out how to improve the air conditioning in the dining area. It is located next to a wild life refuge, which is great and free! We enjoyed our stay and would stay there again.
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