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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
Walk less than a half-mile to Pier 40 on the Hudson River, where you can join a game of pick-up soccer on an outdoor field, or stroll along the fishing pier and enjoy views of the Statue of Liberty to the south. Prefer to work out in private? Head back to Four Points by Sheraton and take advantage of the 24-hour fitness center.
With so many dining choices in the city, you may have trouble deciding on a cuisine for dinner. San Marino at SoHo makes it easy with its indulgent Italian menu. In warm weather, sip a margarita on the sidewalk patio, ideal for people-watching.
When the day is done, retreat to a modern guestroom with a signature bed featuring a plush mattress and down pillows. Watch a movie on the 42-inch LCD TV, or dock your iPod on the iHome clock radio and listen to your favorite songs. Check email with wireless or wired high-speed Internet access (both are complimentary).
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
San Marino at SoHo - Indulge in delicious Italian cuisine. A lounge area has flat-panel TVs, and a covered patio hosts daily happy hours with drink specials in warm weather. Open for breakfast, lunch, and dinner.
Open 24 hours via guestroom key, the fitness center provides free weights and cardio equipment.
Less than a half-mile from the hotel, Pier 40 on the Hudson River offers indoor and outdoor sports fields and kayaking.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Perfect weekend getaway"
No complaints. All was great!
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"Loved it! Can't wait to stay again!"
Front desk staff was the best! Parking although off site was a convenient walk. Great location. Will definitely stay again.
"Sheraton Four Points"
This hotel is located very conveniently to 2 different subway lines for easy access to anywhere in the City. Tse staff are phenomenal, always ready to help and make great restaurant recomendations. I would stay there again anytime I'm in NYC
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This guest did not leave a comment.
"Such a surprise"
I was so pleasant surprised, didn't expect too much from my short stay in New York, but what a wonderful experience it was. The team of the Four Point Manhatten SoHo played a huge part in that. What a great team! I felt welcome from the moment I stepped into the lobby. So nice, helpful and fun! I have to stay a lot in hotels, due to my job and they […] are always friendly, at the front desk. Wow... these guys broke every record. The hotel is clean and up to the standard you'd expect for a Sheraton Hotel. The location is GREAT if you like to walk and discover the area. Because of this experience I'm planning to return to New York, for a longer visit, but only will stay at this hotel. Read more
"Clean, modern and VERY courteous staff"
Place was clean and modern in a great area close to the C and the 1 train. The front desk staff, especially Nicholas, was very very friendly and helpful. I'd definitely stay here again.
"Clean and great staff."
This guest did not leave a comment.
This guest did not leave a comment.
"Great Location, Great Staff, Great City View"
We really enjoyed this hotel. It was a nice size room for NY. Nice finishes and look. Only complaint was paper thin walls and we could everything in the hall but again for NY, not bad. Would stay here again. Very much appreciated the free wifi, water, coffee, and tea in each room.
"Alot of broken things"
A week of broken things - first morning i had no hot or even warm water in the shower. i let the water run for 30 mins, on 'hot' and then on 'cold' to see if it would work. Had to get to a meeting, so took an extremely cold shower, complete with ice freeze headache from washing my hair. I called the desk who sent someone to fix it. they needed to replace […] something and it was fine after that. They gave me $20 toward breakfast- which i think buys 2 slices of toast from room service. THEN I realized the alarm clock was broken. i called at 10:30pm when i realized this and someone was sent up right away - with plyers and screw driver.! Once he saw it wasnt working, he kept playing with it for 15 mins until he finally left to get a new one. He was nice enough, but I was tired, had a early meeting, and just wanted him to replace the clock. I did get woken at the right time, but alas, the tea bag wasnt replaced. I went without til I got to the office. I dropped an earring at one point and it rolled a bit under the dresser. yeck... no telling when that area was vaccumed. Overall - the people there are sooo nice and welcoming. They just need to keep up with maintenance. Read more
"So clean, convenient and classy !"
Perfect place to spend our anniversary !
"Really friendly staff"
We were welcomed right away. We were early, but they stored our bags and were helpful in assisting us with our plans. If you want a big room, don't go to Manhattan and don't stay here, but the room was more than comfortable and worked well for two night stay. Room safe and in room coffee available a long with free wi-fi. We found it quiet, but we were […] off the street, it is also not on a main street, just off. Subway right close by. Only gripe is that there were areas were the hotel could use sprucing, up, carpets, paint, but not a huge deal unless they don't attend to it soon. I would recommend easily and stay again. Read more
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"Good stay."
Yes, I would go back to this hotel. Everything was great, except for one thing--I ate breakfast there, and I would not do it again--too expensive, and the coffee wasn't the greatest. If you walk outside the restaurant, take a left, then a right, there are plenty of places to go to down that street. Next time I would explore those.
"Hotel was good even though there was an error"
I was given a king size bed instead of two double beds, which was frustrating at first. Hotels.com took care of the inconvenience with some reimbursement and I wasted a lot of time dealing with the issue, but mistakes happen. Luckily the hotel was able to put us in two double beds the next day and overall the hotel service was very friendly and accommodating. […] I would recommend this to anyone looking to stay somewhere close to the Village, there are tons of restaurants, bars and places to go. Read more
"Perfect location for SoHo"
Newly renovated rooms/great bathroom. rooms are on the small side but typical for NY. Great spot to trqavel SoHo. Easily accessibly by subway #1 line!
Not a bad hotel for the price, Very noisy.
"Updated, clean place; good price"
NIce, clean hotel. Pretty quiet considering the ideal location- right around the corner from Houston and the subway stop. The only issue we had was that the shower door didnt close all the way so water leaked all over the bathroom floor (hence the floor drains I suppose.) Front desk staff was very polite and helpful, and the few workers I ran into […] at the elevator were very nice as well. Id defenitely recommend.... Read more
The staff were absolutely amazing!! Friendly and helpful the whole time we stayed here! We would highly recommend this little gem of a hotel.
"Great price, great location."
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"Customer service was the best ever!"
We stayed at the Sheraton recently for a long weekend. We had heard many good reviews and looked forward to our stay. We were not disappointed. The customer service was exceptional. Nicholas, Alex, Emily and Patricia at the front desk never lost their smiles and were very helpful in suggesting restaurants, etc. (Try Magiani's near the hotel for great […] Italian). The room was neat and clean...a bit small for four of us but we were not in it much. We were able to get a floor on a higher floor and away from the elevator. It was still a bit noisy as the hotel is very narrow so the elevator is not far. And New York is the city that never sleeps so the elevator is going up and down a lot. It didn't bother the other members of my family but I am a lighter sleeper. Customer service more than made up for any noise problems. Great hotel and a reasonable price. What more could you want? Read more
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This guest did not leave a comment.
This guest did not leave a comment.
The room we stayed in was probably the smallest hotel room we've had in NYC. The walls are paper thin so we heard conversations from our surrounding neighbors. Front desk people were helpful & friendly. We had breakfast at the restaurant & it wasn't good & extremely over-priced.
"Overall A great visit"
The staff, hotel and location could not have been better. We were in the middle of Soho and walked everywhere. Fantastic hotel!
"Sheraton Four Points-SOHO"
Great Hotel and an excellent Location!! We will never stay in a mid-town hotel again!!
"Holiday Shopping"
Started off a little bumpy waiting for a room. Then going to the room and it was not clean even after the wait. The hotel staff recognized the problem and made things right. Overall, I had a great stay and would return.
This guest did not leave a comment.
This guest did not leave a comment.
"Not terrible"
High traffic tourist hotel...kind of in SoHo but not really. Closer to the West Village. The shower stall leaked profusely and when we told the front desk they were nice but basically told us that they were aware of the issue and weren't going to be able to fix it...also, if we moved to another room we would likely have the same problem. There are are […] better options in Soho but if you're just looking for a cheap place to stash your stuff while in NYC for a weekend, this is okay. Read more
"Nice for the Price"
Overall very satisfied with location and price and the service was great. The bathroom seemed newly renovated and clean. My main recommendation would be to request any of the rooms other than the two (on each floor) that are adjacent to the elevator shaft. I heard the intermittent whooshing of it all night and had to pretend it was a very windy night […] to psych myself to sleep. Read more
"Four Points Sheraton SoHo"
Good value. Hot water is noisy when on and pressure is not too high, but comfortable and fine hotel
Room was comfortable and clean for our purposes. Stayed 2 nights was in perfect location for the activities we had planned. Prices was reasonable. Would stay there again.
"Convenient, quiet, comfortable!"
This guest did not leave a comment.
"Four Points by Sheraton Manhattan SoHo Village"
Great staff. Great location. There was one issue. We used the hotels car service to go to JFK and the front desk person should have allowed more time for us to get to the airport. They gave us 45 minutes and we almost missed our flight. An hour and a half would have been best because NYC traffic can be slow and congested.
"Four Points by Sheraton Manhattan SoHo Village"
Comfortable and elegant roonm, with very friendly staff.
"Mom and Daughters weekend"
The Staff was wonderful and made us feel welcome!! Thank you. I will be coming back here again!!
"SHeraton SoHo close to shopping"
The service by the people who work at this hotel was excellent from the time we checked in to housekeeping to the great Italian restaraunt and bar. The employees were over the top accommodating and friendly and polite. Made the trip very special.
"Awesome Staff..."
We stay in SOHO every year for Christmas shopping...and EATING.....this hotel was in the ultimate location for all of the places we frequent!!!!....ALL of the staff was super friendly and helpful.....and we had a really great time....we will definatley book for next year!!!!! Thanks Sheraton SOHO....YOU ROCK!!
"Great location and nice room for the price"
This guest did not leave a comment.
"Great location, very service minded personnel"
Had a great 5 night stay and were so happy of our room while in NY. The hotel is very conveniently located with subway stops nearby. Also great to be close to Holland Tunnel when in a hurry to the airport. Only recommendation is to bring your earplugs as traffic in NY is traffic. Thanks to all at FourPoints for making our stay so nice and helping us […] celebrate my husbands 40th! Read more
"Four Points Sheraton SoHo Village"
The staff was wonderful. The woman who gave me an upgrade was so understanding and her service to me was outstanding. She made my stay!! I hope to return many times.
"Great stay good location"
My stay at the SOHO Four Points was quite nice. I choose it because it was within walking distance to a meeting I was attending. The room was small but very clean. The bathroom was updated and modern. I felt very comfortable. The bedding was warm and of quality. The staff was exceptional. The only thing I would recommend is having taxi service from […] the hotel. They offer black car service but at a premium. I was tempted to head out on the street to hail a taxi with my luggage! A taxi should be easy to get in NYC and I feel the staff should offer it as an option for travelers. Read more
"Drunk old women"
The hotel is great. Book early to get a good rate. The only downfall was the the paper thin walls for the hallways. At 1 am, a group of drunk older women were yelling and screaming in the hallways. We called the front desk, and handled the situation right away. They have a great staff with a VERY VERY helpful front desk staff.
This guest did not leave a comment.
"Ya, it's an ok place"
Close to the subway, which is cool. Not much around in the immediate area. Standard rooms are small, elevator was small, but whatcha gonna do. Our minimal contact with the staff was fine. We called down to ask for more towels and were told someone would bring them up, never showed (2 for service). Bathroom was clean and room appeared clean, but when […] you saw it in the right light, there was always a layer of dust (3). Beds and linens fine, room had little move around area. Neighborhood not all that exciting. Location was good only because there's a subway a block away. Read more
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
