All hotels in Playa Mujeres, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCondominio Playa Mujeres,, Zona Continental de Isla Mujeres, Playa Mujeres, QROO, 77400, Mexico, ‏‎800-491-6126
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4.8 / 5Outstanding

Score breakdown (from 746 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.8
  • Comfort
    4.7
  • Condition
    4.8
  • Neighborhood
    4.3
4.0 / 5Excellent
"Nice hotel with beautiful grounds and beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall very nice hotel. I was disappointed with our "Beachfront view". Not at all what I would consider beachfront. The food was good but not great. I was a little disappointed due to reading the wonderful reviews about the meals from other people. I felt very safe and would go back if invited.
Genuine Expedia guest review
Other trip Nov 20, 2014
Betty
US
5.0 / 5Outstanding
"Top of the line!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Prior to booking I read every review & now that we are back for a few days I can say ALL the reviews are ON point...this place is fabulous! Prior to leaving I read more reviews looking for tidbits of information that aren't always advertised. Here's some helpful information for those who plan to visit The Beloved... 1. There is a individual cup coffee maker in the room, but if you are big coffee drinkers (as we are in the US) you are best to order room service in the am & get your coffee. Room service is SUPER fast at any time of the day we were there. We ordered 2 pots since 1 pot only gave us each 2 small mugs. 2. The Spa...it was wonderful! WAIT for the daily deals to come out before booking. We booked the Romanza which is normally $500 & we got it for $300 with the coupon. They give you new spa coupons every day (at night with your turn-down) along with The Beloved Times which details the next days events. 3. The bike tour offered by the hotel...no extra charge...is great! They take you to see parrots where you can take pictures with them. You will also see monkeys & then ride around the golf course with great views. Make sure you stay with the group or you will get lost. 4. Food...everything was great! Aroma was great for breakfast...lots of choices with omelet station. At night they had desserts that had coconut or banana ice cream...so good! We went back each night & asked for some to go. Lastly...book The Beloved. You won't be disappointed! :)
Genuine Expedia guest review
Other trip Nov 20, 2014
Christine
US
5.0 / 5Outstanding
"Fantastic Location, Out of this world staff!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our second time staying at The Beloved, and it was even better than the first time! We absolutely love coming here, and have said we will never go anywhere else in Cancun when we return in the future! This time around we were upgraded to an unbelievable suite and immediately were greeted by staff who remembered us from our stay there 2 years ago. Our room wasn't quite ready when we arrived, but we were able to leave our bags and enjoy lunch at one of the many restaurants that are available to the guests of The Beloved! Throughout our stay we enjoyed rest and relaxation beyond our wildest dreams, fantastic and speedy room service, staff that went above and beyond to make sure we had everything we needed, amazing spa services and the "best massage ever" according to my husband, entertaining fire shows and assorted activities and culinary displays, and accommodations that made us never want to leave our suite! It was our first time away from our 1 year old, and the ocean views from our balcony sun bed were all we needed to refresh and rejuvenate ourselves. The pools, private beach, and grounds are always immaculate and the atmosphere is just one of fun and recreation for singles, couples, and families alike! We looked into the kids center and activities this time around in preparation for our next stay when we bring our little one with us. We loved every minute of our stay at The Beloved and cannot wait to return again!
Genuine Expedia guest review
Other trip Nov 20, 2014
Meghan
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
overall, amazing resort, great location, fantastic service... should be adults-only
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
it's nice hotel for family. However, beach is not good for swimming.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First time at resort and was amazed from the staff to the the cleanliness of the whole resort. Food was good. Staff went out of there way to make sure we were comfortable. Beach was clean. Everyone very nice and helpful. We had an awesome experience.
Genuine Expedia guest review
Other trip Nov 20, 2014
Betty
US
5.0 / 5Outstanding
"amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
it was amazing. The staff was great! So nice and helpful! Definitely want to return!
Genuine Expedia guest review
Other trip Nov 19, 2014
cara
US
5.0 / 5Outstanding
"Simply amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked this trip the day before I left, with expectations set to just sitting on the beach with a drink in hand. The Beloved completely blew my mind, and I will definitely be back. The food was definitely the best part of this resort, which says a lot. I expected typical resort food that either tries to do complicated French/Italian food miserably. Instead, I had my eyes opened to amazing Mexican food that was amongst the best food I've ever had. In particular the Lupita restaurant had this jalapeno infused butter which you just need to try. I stayed in a standard Junior suite and it is certainly comparable to 5 star hotels that I've stayed in; with the bonus of a fully stocked (full size bottles of rum, tequila, vodka, etc) bar, a hot tub, and walk out to pretty much a private pool.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"It was so WONDERFUL!!! the staff is AWESOME!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The beloved hotel and staff are AWESOME !! the views are breath taking!! and they are all so friendly and willing to get u anything u ask of them.It was our second time there and will go back many more times to come!! we even got engaged while there and it was so perfect!!!
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Cancún Hotel. Firmest bed in the world."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Our third time here. We will never go anywhere else if we want to travel to Mexico. The only thing that could spoil your experience here is the weather. We highly recommend taking the catamaran or yacht to the island one day. It's a great break from the usual sights of the resort.
Genuine Expedia guest review
Other trip Nov 14, 2014
Derek
US
5.0 / 5Outstanding
"Honeymoon bliss"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent stay, staff was very attentive and friendly. Definitely would return
Genuine Hotels.com guest review
5 night romance trip Nov 1, 2014
rajashi
US
5.0 / 5Outstanding
"Best place I've been to so far."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for a wedding. Couldn't have asked for a better experience.
Genuine Expedia guest review
Other trip Nov 4, 2014
Heidi
US
5.0 / 5Outstanding
"Quiet and relaxing getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are incredibly courteous/helpful. Would recommend bringing lots of singles and $5 bills for tips --- if you tip your server at the beach/pool well, you'll be guaranteed excellent service all day long! Our only gripe is that our private plunge pool was too cold to use until we had the maintenance guys come fix it/heat it. The regular rooms are nice enough --- would not pay extra for the plunge pool next time. And beware, there is a lot of seaweed on the beach...! If you want more restaurants, check out the next-door Excellence. I think both hotels are great --- would go with whatever is cheaper at the moment, I think.
Genuine Expedia guest review
Other trip Nov 4, 2014
Anita
US
5.0 / 5Outstanding
"Very nice hotel, famliy friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing staff, special thanks to Jose, Jorge and Eric! Very clean hotel, amazing views, quiet place, good hotel to go with kids. The rooms are big and comfy, you can have your breakfeast at the balcony with amazing views of the ocean, pools and garden!
Genuine Expedia guest review
Other trip Nov 3, 2014
Gisele
US
3.0 / 5Good
"Disappointed food"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Overall, it was not terrible but not great. If you want relax, that is not bad choice. The food quality is not good.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel, enjoy it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was very happy with the 7 night 8 day stay there. Hotel staff is very kind, nice. I love the room, very big and clean. Seafood restaurant was very hard to get in also very slow getting service.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing beach experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My boyfriend and I went to The Beloved for our anniversary and we enjoyed every minute. When you arrive they welcome you with cool towels and sparking wine! The great service does not end here! They meet your every need. We stayed in one of the beach front casitas and it was the epitome of luxury. (Private pool, jacuzzi, rainfall shower, flat screen). The only flaw was the lack of waiter service at the casita pool. Great vacation!
Genuine Expedia guest review
Other trip Nov 2, 2014
JandK
US
5.0 / 5Outstanding
"Paradise Found"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
From the welcome with glasses of champagne, to the last morning visit to the beach, The Beloved Hotel and the wonderful Staff made the perfect getaway for celebrating our 33rd Wedding Anniversary. Paulo and Noe, our Servers at the El Mar Restaurant, our favorite place for dinner, recommended wonderful entrees and preparation for meals. Noe even made us a strawberry jubilee on our last night, to ease the pain of leaving the next morning. We also found our favorite Bartender, Heyden, at the Bar near the Internet Library and the Concierges. He made us a drink he invented called "The Cancun", which won him 3rd place in a regional competition. I am usually a Scotch on the rocks man, but truly enjoyed "The Cancun" . Heyden can also explain the differences in Tequilas, and have you taste these important variations. Of course each day on the Beach was made more pleasurable by the many visits from Alex, the Beach/Bar Attendant, who provided us with towels, great information, and whatever we needed from the Bar. Each of these Staff Members made every day truly enjoyable, as we looked forward to seeing them. The only problem we encountered was a hard rain that drained under the room door, and into the room. The concierge sent staff to clean up, and place beach towels under the door. This only occurred once. Our next visit to Cancun will include a stay at the large, beautiful rooms and visit with the gracious staff of The Beloved Hotel.
Genuine Expedia guest review
Other trip Oct 26, 2014
Jon
US
4.0 / 5Excellent
"beach front casita, pool 2+3 floors"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed in a nice casita, Bella, with a plunge pool. Place was clean, well kept, service was excellent, and the food was 3.5 stars trying for 5 stars, (we are foodies from ny - tough to please - taste matters). Boutique small hotel, great location, nice pools, but few kid amenities like a small size kids pool w/ slide, small playground, and the kids center is a closet, no other things to do, if it rains parents will need another vacation. Went in October. Great couples vacation spot, family with younger kids not so much.
Genuine Expedia guest review
Other trip Oct 24, 2014
Like to travel
US
5.0 / 5Outstanding
"Great place to rest and relax"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was excellent except the seawead on the beach.
Genuine Expedia guest review
Other trip Oct 22, 2014
Travel'n Man
US
5.0 / 5Outstanding
"Outstanding Beach Spot!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff. Great food. Nice beach. Wonderful accomodations. Can you ask for anything more?
Genuine Expedia guest review
Other trip Oct 22, 2014
Gonzo
US
5.0 / 5Outstanding
"Amazing stay at The Beloved"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay was truly perfection. Everything was amazing. Room, pools, beach, food, and drinks. The best customer service I have ever experienced. We will be back.
Genuine Expedia guest review
Other trip Oct 21, 2014
MNM
US
5.0 / 5Outstanding
"Aaaaamazing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a fabulous time at this hotel. as soon as we got there, the staff was fabulous. they were extremely courteous and helpful with all requests. Food was amazing also. there were 4 or 5 restaurants all with delicious food to choose from. Beach was gorgeous and rooms were cleaned twice daily.
Genuine Expedia guest review
Other trip Oct 20, 2014
youssef
US
5.0 / 5Outstanding
"Incredible!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment we stepped foot on the grounds of The Beloved we knew it would be unforgettable. Amazing staff (Patricio, Erik, Freddy, Jorge), restaurants Aroma and Isla Grill are delicious! Any negative comment you've read, ignore it and book now! I guarantee you are going to love it!
Genuine Expedia guest review
Other trip Oct 19, 2014
Honeymooners
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is my second time in this hotel, very nice and I would love to come back in cancun and stay in beloved hotel perfecto!
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel, with 3 great pools and nice beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic all inclusive. Unbelievable spa. Friendly staff always trying to please
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Stay Ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a fabulous resort! The service was unparallelled. The hotel offered turndown service twice a day, complimentary room service and mini bar. Our room had it's own private pool. Wait staff was very friendly and attentive.
Genuine Expedia guest review
Other trip Oct 13, 2014
Betsy
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed Wednesday to Sunday. The weather was perfect. Beachfront room with private pool. The food and staff were pleasing. For us, the hotel was too quiet. Very little music poolside and beach plus the hotel common areas along with music was deserted by 10:30 PM. The water was murky, not the crystal blue that you would expect from the Caribbean. There was tons of seaweed on the beach with workers continuously removing it. The free Hobie Cat was awesome but since there was only one, we had to wait. The inclusive beach dinner is highly recommended and worth the extra money. Overall, we had a great time with our friends and we would go back again. The staff and our friends made the trip!!
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent Hotel - I would recommend it to anyone!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a great all inclusive hotel - no buffets, and room service included. The staff was extremely accommodating and well received. It's a nice size resort but has all the amenities you would need. Good for families or couples that are looking to get away. It's not a party resort! I would definitely recommend the Beloved to anyone. The rooms that have an ocean view aren't quite what we were expecting as the ocean was far off in the distance. Other than that, the rooms were very nice.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Sometimes individuals are apprehensive about staying at an all inclusive due to the fear of boring/mundane repititive food but this hotel is not that hotel! The food was great. Many restaurant options with a variety of cuisines. Service was excellent! The staff was beyond accommodating no matter what the request was they did their best to make it happen. The rooms were immaculate. The facilities were well taken care of. The best description of the hotel is excellent.
Genuine Expedia guest review
Other trip Oct 11, 2014
Best birthday!
US
5.0 / 5Outstanding
"Amazing Resort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We absolutely loved our stay at The Beloved! The staff was so welcoming and warm-professional yet friendly. Any special requests were met with "No problem, It will be my pleasure, May I do anything else for you?" We received a special champagne and fruit treat for our anniversary, turn down with rose petals, and a goodbye treat all at no extra charge. The room was amazing-spacious, elegant, and spotless. Loved our private plunge pool and all the extra space and areas to relax on our balcony. Whirlpool tub and huge shower were wonderful. We appreciated the fully stocked fridge, espresso machine, and daily snacks. We were pleased with the many restaurant choices-from casual dining on the beach at El Mar to elegant dinners at Aroma-everything was delicious. And if you didn't feel like going out-the 24 hour room service was always an option. We checked out the gym and it was very nice too. I took advantage of the coupon for a complimentary Agua Vive spa treatment. It was SO relaxing and luxurious-wish I'd had time to do more at the spa. The beach was so close to walk to-beautiful white sand and not crowded at all. We hope to go back soon!
Genuine Expedia guest review
Other trip Oct 11, 2014
Rachel
US
5.0 / 5Outstanding
"Excellent staff and facilities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff makes you feel like a total VIP. The rooms are very spacious, the pool is clean and not over treated and the beach is perfect. Amazing getaway!
Genuine Expedia guest review
Other trip Oct 10, 2014
Christie
US
5.0 / 5Outstanding
"Best hotel ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We recently gotten married there and they were the best! Most relaxing place to be
Genuine Expedia guest review
Other trip Oct 9, 2014
Judy
US
2.0 / 5Fair
"Not a 5 star!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived and that was great, but the food and the service in the restaurants was horrible. Omar at the swim up bar was great as well as the hostess Luizza. We will not be returning as we were very unsatisfied.
Genuine Expedia guest review
Other trip Oct 8, 2014
Mandy
US
5.0 / 5Outstanding
"Great visit."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was an amazing, relaxing stay, excellent service and delicious food. best way to describe it as heaven on earth.
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had a beautiful casita on the beach! This was our second visit to The Beloved and we are planning on making this trip and hotel an annual event!! We have been on several other All inclusive trips to other countries and none of them compare to The Beloved. Everything and everyone of the staff make for a most memorable vacation. Every attention to detail is superb and the food is fantastic. We can't wait to return next fall.
Genuine Expedia guest review
Other trip Oct 1, 2014
paul and jan
US
5.0 / 5Outstanding
"Best resort in Cancun!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We've been coming to Cancun for 20+ years and this resort is by far the best!! From the moment you arrive to the day you leave everyone treats you fantastic! We will def be staying here from now on! We loved that it's very secluded & far away from the nightlife.
Genuine Expedia guest review
Other trip Sep 29, 2014
Melissa
US
5.0 / 5Outstanding
"The Beloved Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
2nd time and will be back next year. A wonderful resort!
Genuine Expedia guest review
Other trip Sep 28, 2014
Lori
US
4.0 / 5Excellent
"Total relaxation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel. Service was great and staff couldn't do enough for you. I would definitely recommend the suite with private pool.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great relaxing vacation!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is really beautiful. The service far exceeded any other all inclusive resort I stayed at. It's on the north side of Cancun, so it's really a low density of people and very nice and quiet. The beach is beautiful and they have plenty of chairs/beds and waiters coming around to take your drink order. For breakfast, we loved the Aroma buffet. We also loved hat room service brought a feast at 5:30 in the morning when we had to leave early for a deep sea fishing excursion (also booked through Seasons Tours at the hotel - it was great!). For lunch, our favorite was El Mar. It's right on the beach and the breeze is great and the views are beautiful. I recommend the octopus ceviche. We also were able to get them to cook the fish we caught deep sea fishing for lunch one day! For dinner, the nigiri at lupita lounge is amazing and our second favorite was Lupita's regular restaurant. Also their homemade ice creams are great. I had read mixed reviews on the food. On the first day I wasn't really fired up about the food but it was just a matter of ordering something else and then I loved it.. The drinks are great and they do a great job at keeping them coming. The spa is beautiful and the agua vida is great. We got a 2 story casita and it was well worth the money. I would recommend going out to Isla Mujeres one day and snorkeling and renting a golf cart to drive around the island.
Genuine Hotels.com guest review
5 night trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Love everything about this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staffs, room, food, beach, pool everything was just awesome. Didn't want to leave..
Genuine Expedia guest review
Other trip Sep 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Private, luxurious hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved our honeymoon at The Beloved. The resort was secluded and beautiful. There were 4 different restaurants that each had a unique menu. The service was excellent throughout the resort.
Genuine Expedia guest review
Other trip Sep 14, 2014
Aaron
US
5.0 / 5Outstanding
"Best of the Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
If you don't like this hotel then perhaps something is wrong with you. You probably will be hard pressed to find a more attentive staff than the Beloved hotel. Come here to relax as this is not a party place.
Genuine Expedia guest review
Other trip Sep 13, 2014
Jiggs
US
5.0 / 5Outstanding
"The Perfect Vacation!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Mentioning this was the perfect place to stay during my vacation in Cancun would NOT do justice to the impeccable service we received from ALL the staff at the Beloved!!!! My mother's first time turned into the greatest vacation for her and it was all due to the endless smiles and perfect service we both received from the staff! The morning smiles made way for the perfect start to all our days! I would like to thank the Beloved Hotel the best service ever and let anybody who is considering staying at this beautiful place to look no more. This is the place you want to be at. I stayed at one of the swim up suites and it was perfect for my mom!!! Room# 200 is what she labeled her room now!!! room service is the best, specially when coming back from tours. I still can not thank the hotel enough for having one of the best staff ever!!!!! LOVED IT!!!!!
Genuine Expedia guest review
Other trip Sep 12, 2014
Nancy
US
5.0 / 5Outstanding
"Exceeding expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The trip was a getaway for my wife and I. We wanted to go somewhere tropical but have short travel times and an all-inclusive experience. The property was close to perfect as was the guest services. We always felt welcome and appreciated by the delightful staff which attended to our every need. We are already planning our next Beloved vacation, which will include our 2 year old as the resort appears to be a perfect place for families as well as couples.
Genuine Expedia guest review
Other trip Sep 12, 2014
Doug
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Outstanding boutique resort, with contemporary design, amazing a la carte food and very attentive staff. Although children are allowed at this resort, there were few there due to the time of the year (September).
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel,the staff members were amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was celebrating my 10 year anniversary didn't expect anything like this,pools are great,the beach is beautiful,the staff members there are amazing especially the waiter in the morning for one of the restaurant called The Aroma his name is Freddy.Can't wait to go back next year,they also have different packages you can do like snorkeling,deep sea diving,fishing,bike tours,romantic dinners on the beach,etc.By the way they have an amazing spa according to my wife,and the best gym in any hotel I've ever visited.
Genuine Expedia guest review
Other trip Aug 27, 2014
Darwin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a wonderful vacation, and have already recommended this hotel to a friend.
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
US
4.0 / 5Excellent
"Peaceful resort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Typically all inclusive resorts have poor to mediocre food however, I was pleasantly surprised on how great everything was. Junior suite was roomy and beautiful. The bathroom especially the shower was fantastic. The only complaint I have of the room is the mattress...hard and squeaky, disappointed that it didn't feel comfortable as it looked. For a 5 star resort, you would think that they would have comfy beds and soft luxury sheets. But the everything else makes up for it.
Genuine Expedia guest review
Other trip Aug 19, 2014
M
US
5.0 / 5Outstanding
"Outstanding All Inclusive!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Second time staying at The Beloved - an excellent hotel in all aspects - rooms, grounds, staff, beach, and food - all are outstanding and everyone goes beyond to make sure your stay exceeds expectations!
Genuine Expedia guest review
Other trip Aug 18, 2014
Don
US
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