Cerise Carcassonne - Carcassonne

A clean, efficient apartment hotel with secure parking. Our family of four fit nicely, with a separate bedroom with a double bed, and the lounge with roll-out bed. A fully-equipped kitchenette with all you need, and an Aldi/Lidl on the same street about 1 km away next to MacDonalds. A nice clean indoor pool for the kids to swim in was a bonus too. Took […] us just over 5 minutes to walk to the entrance to the old city. The staff were friendly and helpful, and even said that although checkout was at 10am, we could leave the car parked there all day and walk into the city again, and use the pool and showers etc after checkout, if we wanted. Will stay there again if we go to Carcassonne again. Read more

Genuine Expedia guest review

Very nice and spacious for our family of seven. The staff was helpful and friendly. A few minutes walk to our visit to the medeievil city.

Genuine Hotels.com guest review

Rooms are gigantic,with kitchen and a very large bathroom and private secured parking.This place is more of an American suite style hotel.10 minute walk to old city.If you don't like tight European style hotels,then stay here.

Genuine Hotels.com guest review

GREAT VALUE FOR MONEY AND POSITION

Genuine Hotels.com guest review

Very clean and comfortable room with sparkling clean bathoom and very hot water Kitchen within room , fridge, coffee machine hot plate and microwave , Use of small swimming pool sauna and Gym facilities. Only drawback was reception being closed between 12 an 16.00 so you cannot check in between these times. Very close to mediaeval city.

Genuine Expedia guest review

Very pleasant stay. Staff very helpful. Indoor pool was a real plus for October. Really convenient for Le Cité, and the lovely bakery over the road made for a great breakfast. Supermarket and collection of shops just a few minutes in the other direction were also a godsend: managed to get my son's spectacles fixed at 7pm on Saturday evening!

Genuine Expedia guest review

We loved our stay here! Can recommend the two bedroom apartment. It was great to have our own space and a kitchen/dining/lounge room too. And a bath. We didn't have a car, but there was plenty of space for parking. The taxi from the train station was reasonable. Walking distance to the old city, and we actually walked to the new city too. Friendly helpful […] staff on the desk. There was also a swimming pool and gym. Read more

Genuine Hotels.com guest review

good value for time of year - pool/sauna was included in cost - apartment was clean. Only slight criticism was that our apartment only had a large sofa bed, it looked like others had a proper bed. Bus links to lower town at least once a hour but stopped after 19:00ish - about a 25 minute to lower town and 5 minute walk on quiet road to la cite. would […] definitely return Read more

Genuine Hotels.com guest review

When we eventually found this Hotel, we could not believe the small sign and must have drove past the same place about 4 times. First thoughts were that it was a weird set up, behind closed in fenced area, but was very safe, did look like a coucil estate area, but the interiors were really very good. We were 6 persons and there were loads of room in […] each room. Read more

Genuine Expedia guest review

Pleasantly surprised by my stay. Not the Ritz, but at the price I paid I wasn't expecting that. Closer to the Old City than I expected. Desk staff very cheerful and helpful. For the cost, standard, and location, excellent value.

Genuine Hotels.com guest review

\Convenient for the cite and as we had our grandchildren with us it was nice to have an apart hotel

Genuine Hotels.com guest review

It was a nice place very good location, shame about the size of the swimming pool & that it was indoor.

Genuine Hotels.com guest review

More like Uni accomidation. Ideal for a visit to La Cite ( 5-10 min walk) breakfast to expensive at €8.50 , breakfast in the castle is only €5.00.

Genuine Hotels.com guest review

Excellent base , clean and comfortable . Taxi ride from airport is now 18 Euros. Good bakers very close . Swimming pool good and not cold!

Genuine Hotels.com guest review

Clean. comfortable, modern accommodation in a very good location. Good choice for a family. Note that reception closed in early afternoon so you may not be able to check in when you arrive.

Genuine Hotels.com guest review

Enjoyed a most relaxing stay. Great location in a quiet residential area, with plenty of space. So close to the very old town and easy walking to the old town. Apartment exceeded our expectations on size and standard. The staff service was excellent and they went out of there way to help. Stayed two nights but wanted more!

Genuine Hotels.com guest review

This hotel is about 600 metres walk to La Cite (outstanding) and about 1km walk to the old city. Rooms are well set up with a small functional kitchen, separate bathroom and toilet. Large double glazed doors keep out street noise and the apartments are very secure with roll down shutters on the external windows and a large security gated courtyard. […] It doesn't look great from outside but it all works well in the areas where you live. I left my attaché with my passport, licence etc and my wallet with cash, credit cards etc on the roof of the car and accidentally drove off from the carpark. They were handed in untouched and the office staff returned them to me. Thank you and I thoroughly recommend this establishment to others. Read more

Genuine Expedia guest review

Lovely helpful lady on reception. Although has late check in, hotel very happy for you to leave your car in their car park during day. Excellent location, fab pizza cafe just down the road - same side of road toward city. Note the hotel doesn't have quite the same name on the street signage - a little confusing. The only gripe we had about the room […] is an extremely hard bed, which I guess may suit, some! Read more

Genuine Hotels.com guest review

Great location with free parking but the trade is the most unpleasant room experience ever, corridor was damp with mould , bed was a single cabin bed with foam mattress and a fold up extension to make it a soy le, but aeorrate, no bedside tables and a window like a goldfish bowl that everyone stared in at as you sat on your put me up bed to watch tv, […] seriously aggrieved! Read more

Genuine Expedia guest review

Brand new building. Big enough for relaxing. Close to castle. Free park. But difficult to get wifi internet service.

Genuine Hotels.com guest review

We arrived to find that the "2" rooms we had booked were a bedroom and a lounge with a pull out bed. No outside play area, pool very crowded. We had to remove our rubbish (OK with that) and take it outside the gates to dispose of - don't forget the code to use the gate!! So no rubbish facilities on site. We had one snack in the room and as soon as I […] put the food on the table the ants appeared; great incentive for my youngest who was on the floor bed. Very close to the city and a nice continental breakfast but that's the only positives really. Read more

Genuine Expedia guest review

Great location 10mins from cite and 15mins from the main city, small convenience shops 2mins away. Very basic but clean hotel designed to keep you cool only comment would be that there is nowhere really to sit outside, the resaurant had no outdoor tables and the pool didn't either. Kitchen better equipped than we expected.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was comfortable and had good room for a family of four. Our only criticism was that the dishes did not seem completely clean when we opened the dishwasher containing the dishes used by the previous occupants. Apart from that, the rooms were clean and comfortable.

Genuine Expedia guest review

Very good location for Le Cite in Carcassonne - 5 mins walk. Plenry of parking in secure compound onsite. Friendly staff. Basic but clean rooms, ideal for families. Swimming pool very popular, but not intrusive (we were above it). Kitchen useful as unusually for France, eating out was a disappointment (unless you can afford £50 a meal). However there […] were no consumables supplied, so you will need to buy/take washing up liquid, scourers etc We would be willing to try other of the Residhotel properties. Read more

Genuine Expedia guest review

It was a bit of a pain waiting for the reception to open but staff were friendly and helpful when they arrived at 4.00. Rooms have to be left cleaned - you can pay the hotel to clean for you - bit pricey- or clean it yourselves. High security -electric shutters-doors-gates. Furniture, linen all new. Rooms large. Good kitchen but no bottle openers supplied. […] Bathrooms superb. Towels supplied. For the money you cant fault the place. We just found it all to be a bit on the sterile side. Superb parking area and nice pool although crowded. Gave you a key and code to get in late. Would stay again. Read more

Genuine Expedia guest review

I arrived at 1pm in absolutely torrential rain and of course the reception was closed till 4pm. However a kind hotel cleaner took pity on us and another family who had arrived at the same time and let us leave our luggage in an empty room. When we finally got into the room it was acceptable. The studio flat was spacious and very clean The toilet was […] also roomy with a wet room type shower area.The towels were clean and fluffy but were not changed the whole week I was there. However in the bathroom was a fan wall heater thing that I used to dry the towels. The kitchen area was also very clean and had adequate plates ,cups,cutlery etc. The bed was a curious sofa bed affair but comfortable enough. However I was sleeping on the pull-out/fold-down part of the sofa bed arrangement and every time I turned over the bed squeaked like mad. Very annoying and not good for restful sleep. The swimming pool was clean. The location of the hotel was ideal for the old walled city but further away from the newer part of town. The hotel receptionists were friendly and helpful about local information etc. So to sum up-the good parts were the nearness to the old town and the cleanness of the facilities, the bad parts were the squeaky bed and the restricted reception hours. Read more

Genuine Expedia guest review

Very convenient location - lietrally 5 minutes from the walled city. Plenty of space in the room. Staff helpful on arrival. Main problem was inability to hang up towels in bathroon as it was designed to look good rather than be functional.

Genuine Expedia guest review

We chose this quite late on and it was more than adequate. It was very handy for walking to Le Cite and for all the main roads out of Carcassonne.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel is functional, clean and ideal for the old city and its restaurants. We were however disappointed to find we had a bed settee set up as our double bed, which, being foam, with a wooden surround, wasn't good. But it remains good value for money. If you go to the citie to eat, PLEASE avoid La Rapp[er, which you pass on the way there. It is […] over priced and very poor food, even though it braggs speciality cassolulet. Its rubish and a TOTAL RIP OFF, unlike the others in the centre. There are several bakers within easy walking distance for gorgeous bread, etc Read more

Genuine Expedia guest review

We booked this hotel for 4 nights which became 12 nights due to the Volcano. Very basic accommodation and definitely NO service. We eventually had to ask for clean towels and bed linen and also do all the necessary housekeeping and cleaning. The only implements were a mop with about 6 strings and a bucket and a sweeping brush. Not even a J Cloth! The […] one bedroom apartment had a VERY peculiar layout with no toilet in the bathroom. The toilet was in the entrance hall which meant that although my friend and I had separate rooms, I had to walk through the living area (her bedroom) to go to the toilet and she had to walk through the bedroom to the bathroom to wash her hands! Very odd! Also, there was no shower curtain so the bathroom was flooded every time we showered. Although it had beds for 4 people, the sanitary arrangements were inadequate. However the apartment had a large balcony with a clothes airer, which came in handy when we had to wash our clothes! On the plus side, the apartment block is about 10 minutes stroll to the Porte Narbonnaise. The city was truly wonderful. There is a bus stop across the road for the bus into the bastide although there didn't seem to be any buses at night. There is a bus to the shopping centre at the same side of the road as the apartments and it is possible to catch a bus from there to a country park with lovely walks round a reservoir. I think it is called Carcassonne Plage. A day ticket on the bus is only about 5 euros. Unless we wanted to walk into the Cite (quite expensive restaurants), there was only a pizza restaurant along the road for meals at night. Maybe we stayed out of the main season, but it was fairly quiet overall around the City. The people of Carcassonne were very friendly and eager to help us. Our poor French gave them a giggle, I think, and we had a lovely time. We would like to say a big Thank You to Marjorie in the Reception for letting us use her computer when our flight was cancelled due to the volcano erupti Read more

Genuine Hotels.com guest review

Impression mitigé, note en dessous de la moyenne dans l 'ensemble!! la piscine qui est mis en évidence n 'était pas chauffée(pas de bains)!! canapé lit pas très confortable!!

Genuine Hotels.com guest review

Man kunne godt oplyse at hotellet var lukket mellem kl. 12-16 og det var indhegnet, så man ikke kunne komme ind på området førend kl.16. Man fik kun skiftet håndklæder under opholdet intet andet og nogle dage f'ørst kl.18, morgenmadsbuffet var fin og venlig personale. renlighed af værelset var ok bortset fra en del spindelvæv forskellige steder, og […] der blev ikke gjort rent under opholdet. Read more

Genuine Hotels.com guest review

Très proche de la cité:quelques mn à pieds seulement..Le ménage n'est pas parfait:toiles d'araignées au plafond.Pas de wifi dans les chambres,seulement à la réception.Pas de sèche -cheveux comme indiqué sur le site.La piscine est agréable,mais pas chauffée.Manque 1 kit nettoyage pour le coin cuisine.Bon accueil,l'appartement 2 pièces est assez grand […] et confortable.Bon rapport qualité-prix. Read more

Genuine Hotels.com guest review

Bien placé.on peut laisser la voiture et tout faire à pieds depuis la résidence.personnel très sympathique et serviable.je recommande cette résidence. très bon rapport qualité/prix.

Genuine Hotels.com guest review

Hotel was ok.check-in starts at 4 pm and our room wasn't ready untill 6 pm so we wnded up in another similar room. Room was clean and nice but furniture and walls looked like they could need some paint.

Genuine Hotels.com guest review

Normalement, la chambre est dispo à partir de 12H et à 15H30, la chambre n'était pas faite alors que le lendemain, il fallait partir à 10H.

Genuine Hotels.com guest review

Appart propre et très fonctionnel, en très bon état et assez grand pour une famille de 5. La proximité immédiate de la cité médiévale de Carcassonne (10 min à pied) est bien pratique. Coin cuisine bien pratique.

Genuine Hotels.com guest review

correcta

Genuine Hotels.com guest review

Bof, c'est un appartement hotel. Et sincèrement, je trouve la chambre assez gloque. La télé date des années 80, deco à revoir. Pas top du tout. On se croirait dans des apartés pour étudiants. Odeur de serpillère mal rincée... Franchement je n'y reviendrais pas. Par contre la cité n'est pas très loin et ça c'est vraiment top

Genuine Hotels.com guest review

Appartement très spacieux et correctement équipé (aussi bien pour le couchage que pour le coin cuisine), accueil très sympa. Très bon emplacement pour visiter la cité, ou pour séjourner plusieurs jours en famille. Seul bémol : difficile à trouver car pas de pancartes (en cours d'après ce que l'on nous a dit)

Genuine Hotels.com guest review

bon emplacement au pied de la cité de Carcassonne, à 5mn à pied. Chambre propre et pratique, bien équipée.

Genuine Hotels.com guest review

Impression mitigée. Les heures d'ouverture de la reception ne sont pas pratiques à l'arrivée (16H/20H). L'hotel n'est pas repéré en exterieur et le changement de nom récent non spécifié. Cela fait un peu confidentiel... La piscine mise en avant sur la photo de l'hôtel était HS: Grosse déception pour les enfants. Le petit déjeuner est cher pour ce qui […] est servi. Pour le reste, chambre confortable et propre. Read more

Genuine Hotels.com guest review

Accrochés par les détails annoncés sur son site, nous avons loué un studio dans cette résidence, Quelle déception ! En fait de WIFI, il n'est disponible qu'à l'accueil, la piscine intérieure, certes gratuite, était froide (digne d'un frigidarium romain !) , le studio donnait directement sur des HLM (?) donc impossible de lever le store et si on tirait […] les immenses rideaux, c'était le noir complet (des voilages seraient bienvenus...), quant au lit, c'était quasiment un lit de camp avec des planches autour du sommier à enjamber pour se lever ! Je suis plutôt indulgent d'habitude mais là, c'est décevant. Seuls points positifs, le studio est très grand et plutôt calme (lorsque la soufflerie de la laverie voisine est arrêtée...), les personnes de l'accueil très sympathiques, l'hôtel dispose d'un parking intérieur sécurisé et la cité de Carcassonne est proche à pied. Hôtel sans doute récemment racheté en rodage... Read more

Genuine Hotels.com guest review

Nous sommes trés content de notr séjour dans cet hotel

Genuine Hotels.com guest review

Excelente!! Só não entendo porque um banheiro com o vaso fica num lado do quarto e a pia em outro...

Genuine Hotels.com guest review

Muy buena, solo que el precio pagado por el desayuno no lo ameritaba, hubiera preferido no haberlo contratado

Genuine Hotels.com guest review

bon

Genuine Hotels.com guest review

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Genuine Hotels.com guest review