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"Huge Room"Reviewed by a Hotels.com guest on May 4, 2012
the family suite was quite big. it has a separate receiving area. the bed was king sized, a little hard compared to other hotels but i had a great sleep for 2 nights. beautiful hardwood furnitures. the closet sauna/shower is what i like best. buffet breakfast has ample supply. check-in at midnight was swift. we were allowed a late check-out by girl manager (the girl at front desk said not ok but we insisted). from our room - one side (terrace) has beautiful view and the other side has ugly view. there is no elevator and we have to walk good that we didn't have any baggage. when we checked-in the guy at front desk smells like he's been drinking liquor. the front door lock of our room is not that good (broken) and i didn't feel quite so safe so we always had a chair blocking the door. this hotel knows how to save on things like there was no lights when we arrived at midnight or that the slippers in the room was reused.
"5 Star hotel a short Tuk Tuk ride to town"Reviewed by a Hotels.com guest on May 2, 2012
Mahogany lobby and grand old 5 star hotel with beautiful pool area and chef for individualized omelets or noodle soup at breakfast in addition to the grand buffet. The tuk tuk drivers are available at all hours right in front of the hotel. The city is just 10 min tuk tuk ride to town or 35 min walk. If you do not mind being away from the action a bit this guarantees quiet nights. Staff very friendly and helpful.
"Wonderful location"Reviewed by a Hotels.com guest on May 1, 2012
Great value for the price. It is close to both airport and Siem Reap center. Rooms are comfortable and clean, service is excellent. Their restaurant is good too. If I were to visit Siem Reap again I would not look for other hotel.
"Simply excellent"Reviewed by a Hotels.com guest on Apr 29, 2012
Wonderful staff, fabulous little pool, very attractive rooms, plenty of amenities (free daily water, bathroom supplies, robes), free pick up/drop off from bus or airport, very good breakfast. $2 tuk tuk ride to the night bazaar. good prices for day-long tuk tuk driver and guide for angkor wat. very close to the archeaological park, and a very short ride to the night bazaar area. an all-time favorite bargain find.
"Good place"Reviewed by a Hotels.com guest on Apr 24, 2012
A bit away from the center of Siem Reap. If you want to be near activity don't stay here. If you want a bit of a relaxing environment this is the place. Staff is very nice, restaurant is ok to good, the pool is excellent and the rooms very good. I would stay here again.
Location.
Situated in the heart of Siem Reap, Pacific Hotel & Spa is close to Lucky Mall Super Market, Royal Garden, and Angkor National Musuem. Also nearby are Angkor Night Market and Pub Street.
Hotel Features.
Pacific Hotel & Spa has a full-service spa, a health club, and an outdoor pool. Wireless and wired high-speed Internet access is complimentary in public areas. This 4-star hotel features business amenities including a 24-hour business center, a meeting/conference room, and a technology helpdesk. Dining options at this Siem Reap hotel include a restaurant, a coffee shop/café, and a poolside bar. Guests are served a complimentary breakfast. The staff can arrange tour/ticket assistance, wedding services, and event catering. Additional amenities include a children's pool, a spa tub, and spa services. Guests have complimentary access to a roundtrip airport shuttle (available on request). Guest parking is complimentary. The property has designated areas for smoking.
Guestrooms.
Rooms have city, mountain, or pool views. The 236 air-conditioned guestrooms at Pacific Hotel & Spa include washers/dryers and minibars. Complimentary wireless high-speed Internet access is provided. 21-inch high-definition televisions are equipped with premium satellite channels. All accommodations provide desks, safes, and direct-dial phones. Bathrooms offer bathrobes, designer toiletries, makeup/shaving mirrors, and hair dryers.
In-room refrigerators, coffee/tea makers, and complimentary bottled water are provided. Additional amenities include complimentary newspapers and slippers. In addition, amenities available on request include in-room massages, irons/ironing boards, and wake-up calls. Turndown service is offered nightly and housekeeping is available daily. All guestrooms at Pacific Hotel & Spa are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Ananda Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
D.Pacific - This restaurant serves breakfast, lunch, dinner, and brunch.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The hotel does its best to accommodate arrivals before the official 2 PM check-in time.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Pacific"
Excellent service! Love the pickup and drop off to airport. Will stay here again.
"Pacific - fantastic hotel!"
A wonderful hotel - you won't be disappointed.
"Pacific Hotel & Spa close to Angkor Wat Complex"
The hotel staff was helpful, friendly and courteous. The room was spacious and very clean. Breakfast was included and the buffet was excellent. The dinner menu had both asian and western food but the food quality was marginal and I would recommend eating dinner elsewhere. The pool and spa were excellent. The only negative was that the in room WiFi did […] not work on our floor. Read more
This guest did not leave a comment.
"Very nice hotel"
Very nice hotel.People very friendly...
This guest did not leave a comment.
This guest did not leave a comment.
"Very far from city"
The hotel was nice, but you have to always take tuktuk.:(
"Unusual policies"
The hotel was nice and staff were quite friendly and helpful. We had a nice driver who took us to all around places during our 2 days of staying there. The breakfast was not very special and there were only limited choices (mostly vegetarian-no meat). At night if you reach the hotel early you have nothing to do except the pool. If you want to drink […] your own alcoholic drinks at the pool side (not the hotel bar) you have to pay the actual value of your drink, because of a funny policy of the hotel. We had a superior room. It was big and nice but it did not have sufficient furniture. So a large part of the room was empty and useless. The room was clean. I can say it was a good hotel but not a 4 star one. Read more
"pacific hotel in siem reap. great deal off season"
this is a great great hotel for cheap during the off season.
"Buen servicio"
El personal del hotel es muy amable. El desayuno es abundante, hay mucha comida China, wafles, omelettes, fruta fresca, variedad de pan, etc. El spa del hotel no es excelente pero pasamos un buen rato. El show en el bar, donde cantan 2 mujeres es bueno, ellas sn muy amables e intentan poner canciones y cantar en el idioma de los oyentes (en nuestro […] caso fueron canciones en español). No hay nada cerca del hotel, así que la opción es un tuk tuk o un taxi para ir de un lado a otro. El aeropuerto queda muy cerca. El hotel no es tan bueno como los 5 estrellas de Europa, estados unidos, u otros países, pero es bueno, limpio, amplios cuartos y buen servicio. Definitivamente si lo recomiendo. Read more
"Behagelig hotell"
Behagelig hotell, barnevennlig. Rent. Flott utendørs basseng. Kort avstand fra flyplass. Høy standard, frokost buffet ok. Lett å komme seg til og fra sentrum med "tuk-tuk".
"amazing hotel"
the hotel is amazing and the people very friendly ! the food was great. the hotel is exactly as the photos on internet.
"Good hotel, far from city center"
The hotel was good and clean but it was far away from Siem Reap city center. Took us 15 minutes to go there with a tuck-tuck. There are some restaurants by the road on the way to the city but you still need to take a tuck-tuck.
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
