CasaSur Art Hotel - Buenos Aires

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Genuine Hotels.com guest review

Warm staff, outstanding service.

Genuine Hotels.com guest review

what a gem of a hotel. Great room, service, location and rate

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had an overnight and day to kill in Buenos Aries. This place was perfect. Dinner in the restaurant was superb and the room was great. I had to checkout at noon and they held my bags and arranged a car. In my spare hours I explored the nearby cathedral and cemetary.

Genuine Hotels.com guest review

The service was awesome making me feel as at home. the hotel is very nice and clean and it is in a good and peaceful location

Genuine Expedia guest review

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Genuine Hotels.com guest review

The only issue we had with our room was street noise. They upgraded us to a 9th floor room which still had some street noise, but all the staff were the most pleasant people you could meet which made a whole world of difference. you can get rooms at the back which are a further upgrade.

Genuine Expedia guest review

GREAT BOUTIQUE HOTEL..JUST NEED BETTER BREAKFAST AND A SAUNA

Genuine Expedia guest review

The location is great but rooms that face the street can be a litttle noisy. Service is competent and friendly, the restaurant is superb, complimentary breakfast is delicious.

Genuine Expedia guest review

Defínetely not a 5 Star Rating. Not even near. On my arrival And while checking the Bed I noticed hairs on the top sheet. I then looked further and found more hairs on the blanket use for cover. The decorative pillows on top of the bed were also stained I called the reception And their response was good. On the second day at the breakfast room I could […] not get the right coffee. And Spanish is my native language I will say however that the staff at the front desk was very attentive And professional Read more

Genuine Expedia guest review

Wonderful stay!! Great service and kindness. Everyone tried to make our stay as pleasant as possible.

Genuine Expedia guest review

Really good. Great staff. They didn't top up the TP one day, but aside from that very good. Location is exceptional.

Genuine Expedia guest review

The hotel is located on a busy, lovely street in the Recoleta. It's convenient to many spots, including the Recoleta cemetery and shopping. The front desk staff was very pleasant and courteous, and helpful with logistical issues but less so with concierge/activity type questions. Breakfast buffet was fine. The gym was so humid that it felt like a sauna. […] The hotel "spa" has a hot tub that it was nice to soak our feet in after a day of walking all around. Our room was bright and airy. The beds were comfortable. We had a nice view onto the street. The bathroom was spacious, with nice touches. Although they offered free Wi-Fi, Internet service was abysmal. We loved staying at this hotel overall; negatives were the work-out area and the internet service. Read more

Genuine Hotels.com guest review

The location in Recoleta is great. The staff and service provided was top notch. I didn't eat at the restaurant (Bengal), so I can't comment on it. My only complaint was that my room (303) had one window that was into a covered area surrounded by the hotel -- an atrium that was covered. So, the room received no sunlight. I'm not sure if other rooms […] are situated in that manner, but be sure you specify you want a window if knowing whether it is day or night outside by the ambient light in the room is important to you. Read more

Genuine Expedia guest review

The people make the place! The location was a close second . And the facilities, the environment, and the services were excellent as tied for third place! The experience from front desk, to the lounge, the restaurant, and the Spa were terrific. The Spa was a bit small due to space limitations, however, quite comfortable and for the purposes of relaxing […] after a long day and exercising a bit before beginning each day it was fine. In any location and at any time of day the food was excellent and again presented with a smile. Read more

Genuine Expedia guest review

The hotel is a small boutique hotel. The rooms are clean and the location is in the middle of everything. The food in the restaurant is awesome. The only drawback is the small basic gym, they need to get rid of the unused hot tub and expand the gym, then it would be perfect for people that exercise regularly. TD

Genuine Expedia guest review

extrememly friendly staff, room comfortable and quiet but could be a little but bigger. Would go back for sure

Genuine Hotels.com guest review

Outstanding service, perfect location, and all of the qualities of a smaller intimate hotel.

Genuine Expedia guest review

Buenos Aires is a very walkable city, and this hotel is very centrally located close to restaurants in Recoleta, close to Avenida Libertador, and close to subway stations that can take you just about everywhere else. The hotel was clean and sleek--very minimalist, which is vintage Buenos Aires. And the continental breakfast was great as well--good service, […] tasty food. I had a very good experience at CasaSur Art Hotel and would highly recommend it to anyone interested in staying in the Recoleta neighborhood. Read more

Genuine Hotels.com guest review

After reading guests' revuews on other hotels and how disappointed they were, seeing all thw 5* reviews (and there were at least 10) on the CasaSur Hotel made me really take notice. And they were absolutely right. The hiotel staff were professional and accommodating. For a female staying alone in a hotel, having the staff look out for you meant a l […] ot. Read more

Genuine Expedia guest review

The hotel staff is awesome! - knowledgeable, fast and service oriented. They had a list of recommended restaurants available when we arrived. We didn't even have to ask for it. The hotel is also well located and has a good restaurant. Rooms were also wonderful. I recommend it highly!

Genuine Expedia guest review

This hotel was well located in the Recoleta neighborhood of Buenos Aires. It was just a short walk from the famous cemetery and weekend market, as well as great restaurants. The hotel staff was extremely accommodating and pleasant. Having arrived on Saturday, we were able to take advantage of the excellent bus tour of the city that they provided. Sundays […] they offered transfers to San Telmo. It was well-priced for the accommodations. Read more

Genuine Hotels.com guest review

The hotel is very nice. Some rooms are very small, but have everything you need. The service was very good and the staff was very helpful.

Genuine Hotels.com guest review

good location - good service - nice set-up but rooms too small.

Genuine Expedia guest review

I was impressed by the previous reviews of this hotel and was looking forward to staying there during my business trip to BA. The welcome by the doorman and the reception staff was superb - and throughout my stay they were helpful, cheerful and welcoming. Sadly the restaurant lets this super little hotel down. I ate in the restaurant the first night […] - I was the only person dining and when I ordered they were not able to supply me with exactly what I wanted. I tried again the following night (again I was the only diner) and after an hour my order arrived - they had forgotten my soup entirely and so went straight into my main course. The following day, I ordered room service - when I asked for burger and chips - they told me that they couldn't give me chips and asked if I would have the salad instead which came without the burger - just a tomato and mozerella salad. This is a shame because I liked this hotel a lot but they have to sort out their restaurant, room service and menu. I would have given the hotel superb if the restaurant had more friendly staff and were able to provide meals that are advertised on their menu. A gold star for the doormen and reception staff though. The free tour on Saturday afternoon was a great touch and much appreciated. Read more

Genuine Expedia guest review

Had a fantastic stay at Casa Sur Art for half the price of surrounding hotels. The service was outstanding. We left for a flight one day at four in the morning and they actually served us breakfast before we left...above and beyond our expectations. Room was small but well laid out so it worked.

Genuine Hotels.com guest review

Excellent support and assistance after pickpocket incident in nearby park

Genuine Expedia guest review

All the personel working at the hotel are very helpful, always ready to serve you at any time, with a presonalized treatment. You wondered the difference when you stay in a big hotel in Buenos aires where the relationship is very impersonnel. Breakfast is very typical but could be better...The only negative point the hotel is to small but with the good […] treatment you receive you quickly forget this point. Read more

Genuine Hotels.com guest review

Wonderful location in Recoleta. Great staff and room we had was perfectly appointed with a great ensuite and modern bathroom. The room was a bit small but a minor issue. Great breakfast. The classic St Regis style boutique hotel and would definitely recommend this as good value. Again, the location was high end and perfect. PH

Genuine Expedia guest review

Great Hotel, with freindly staff who speak good English. Centrally located in a safe area of BA. Highly recommend.....

Genuine Expedia guest review

This hotel was expensive and in a great neighbourhood. The breakfast room and buffet were better than average but not the best. Rooms were not large but that is expected in a boutique- sized hotel.The street that the hotel is located on is noisy and our room was facing the street. so I woke up to the sound of traffic and trucks each morning, The sound-proofing […] is also not great so we heard our neigbours a lot. in the evenings These detract from it truely being a 5 star hotel. Another weak point is that the "gym " is in the basement and is so tiny and claustrophobic with just 2 pieces of equipment so it and the hot tub,-located adjacent and behind a glass door -are unwelcoming and virtually unuseable.The staff are helpful at making arrangements and are attentive. The level of cleanliness is high throughout. Overall, its' price and its' 5 star designation were not warranted. Read more

Genuine Expedia guest review

Atendimento diferenciado. Quarto super agradável e café da manhã excelente. Isso sem falar na ótima localização. Recomendo!

Genuine Hotels.com guest review

Zuvorkommender Service an der Reception. Zimmer sehr klein und sehr lärmig. Strassenlärm und Lärm von den Nachbarzimmmer. Sehr enges Restaurant im dunklen Keller mit sehr schlechtem Service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Tudo funcionou muito bem na nossa hospedagem. Destaco a ótima localização do hotel (fizemos várias coisas a pé) e a atenção e gentileza da equipe.

Genuine Hotels.com guest review

Es un hotel estupendo, el personal es encantador y muy amable y cariñoso. La primer noche nos dieron una habitación muy ruidosa, lo dijimos y al día siguiente nos dieron otra silenciosa. El desayuno bueno y la limpieza de las habitaciones perfecta. A proposito del ruido, yo les sugeriría que insonorizaran las habitaciones con doble ventana.

Genuine Expedia guest review

A estadia foi espetacular , tenho somente uma crítica a fazer , pois no bar do hotel não se vende nehum tipo de bebida a não ser vinho, isto limita muito o atendimento.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really enjoyed my stay in Casasur. The best location and excellent service with a lovely staff. I got the superior room at 10th floor with king size bed and a balcony to the Callao street. It´s a bit pricey but staying only two days I could afford it. Just only thing I didn´t liked was the price of things inside the hotel, 4 usd for a nespresso and […] 20 usd for an Evian Bottle is a little too much, but there is a Disco supermarket just in the corner where you can buy all stuff you need, specially argentinian wines. Overall I would return definetly. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Realmente el hotel esta muy bien mantenido y muy bien ubicado. Las habitaciones son muy comodas y el baño amplio. Cuenta con todo lo necesario. El desayuno es muy bueno y variado. La atencion del personal es excelente. Lo unico que reprocharia es la mala masajista del spa.

Genuine Hotels.com guest review

El hotel está ubicado en una zona exclusiva, a pocos metros de zona turística y de compras. La calidad del servicio que recibimos fue única. El personal del staff del hotel muy pendiente de nuestras necesidades. Las instalaciones del hotel muy bien mantenidas y de vanguardia. Recomendable 100% x 100%

Genuine Hotels.com guest review

Muy agradable

Genuine Hotels.com guest review

Serviço excelente, percebe-se que os funcionarios se esforçam para atender bem. Quarto confortável e buffet de café da manhã muito bom, ainda que possa melhorar alguns detalhes (encontramos guardanapos com marcas de batom 2 vezes). Localização muito boa, mas o barulho da rua pode incomodar alguns, especialmente nos andares mais baixos. Recomendo e pretendo […] voltar pela boa relação custo x beneficio - a melhor da Recoleta. Read more

Genuine Hotels.com guest review

O hotel é excelente pelo atendimento, serviço. Só do café da manhã que eu esperava um pouquinho mais variado, mas é tudo muito gostoso. Recomendo!

Genuine Hotels.com guest review